Jim and Virginia at Creekside

Come stay in our ground floor, garden side, one bedroom condo at Whistler Creekside. The Gondola is only steps away from our front door.  We have hosted families and couples for sixteen years. We focus on rentals between 5 and 30 nights to keep our rates competitive. We now maintain a 2 day gap between guests to allow for thorough cleaning.

A full service market and deli, a wine & liquor store, Starbucks and nine restaurants are within five minutes walk. Gourmet dining at the Rim Rock Cafe, Red Door Bistro, and the Nita Lake Lodge.  Best in Whistler locals pub, sushi and pizza around the corner. And Lake Placid Lodge is only a minute walk from the shuttle with access to all of Whistler.  Live music at Dusty's most every night during the ski season and weekends during the summer.

We have FREE wireless internet for your computer.  Flat screen TV, Chromecast, Netflix, CBS All Access, DVD player and board games provided.  We have a fully equipped kitchen including standard cooking supplies. Cooking supplies, soaps and shamppos will be limited due to Provincial covid health regulations.

Enjoy direct access to our completely new pool deck and garden, heated pool, 18 person hot tub and sauna from our private patio. Covered gas barbecues on the pool deck. Secure bicycle, ski and board storage just off the lobby.  Free underground parking.  Motor coaches from Vancouver and Vancouver International Airport stop one minute away.

Whistler-Blackcomb ski rentals, lessons and day care available across the street. Kayak and canoe rentals at nearby Alta Lake, swimming beach and playground just a five minute walk away at Alpha Lake. Hiking and cycling from our door step. Creekside gondola is now available for expert and intermediate downhill cycling.

DISCOUNT lift tickets and ski lessons available through our web page.

A ground floor one bedroom condo. We provide free wireless internet, flat screen tv, DVD player, books, board games and ski locks for your visit.  The Lodge has a 15 meter heated pool, hot tub with a changing cabana, a dry sauna, covered barbecues, and underground secure parking. There is a large lobby with a stone fireplace and seating.  The secure bicycle, ski and board storage room is next to the lobby and the gondola only 90 seconds away.  The kitchen is fully equipped with appliances, pot & pans, utensils and dinnerware. We supply paper goods, coffee, soaps and some basic cooking items, e.g., salt, pepper, oils and sugar.

 

Suitable For:
Adults - Min Age to Stay: 25	At least one occupant must be 25 years or older.
Babies, Kids & Teens	We welcome kids and families.
Non-Smokers Only	Absolutely no smoking or vaping allowed. Guests liable for costs of special cleaning and deodorizing, if housekeeping staff detect any evidence of smoking in the property.
Seniors	Ground floor access with elevators and ramps in and outside of the building for mobility devices. Limited headroom in the garage, 84" maximum. Bathroom is not designed for mobility devices.
Wheelchairs	Our condo and the lodge amenities are accessible by mobility devices including scooters, wheelchairs and walkers. Our bathroom is narrow and will NOT accomodate any of the common mobility devices. Please clean your wheels before traveling on the carpet.

Not Suitable For:
Celebrations & Special Events	Not fair to the permanent residents of the building.
Graduation & Stag/Stagette Parties	Our focus is on providing a family friendly lodging. The Lodge is inappropriate for parties.
Groups Renting Multiple Properties	We don't allow large groups beyond our sleeping capacity to stay or use our property for any purpose including all types of gatherings.
Long Term Renters (Monthly)	Prohibited by Whistler bylaw.
No Smoking Inside - Smoking Outside Permitted	This is a 100% smoke-free property.
Pets	No. Family members and guests with asthma and allergies require a no pet policy. Strata regulations prohibit pets except for owner occupied units.
Smoking Inside Permitted	No smoking or vaping is allowed and all costs of special cleaning and deodorizing will be passed on to the guest.
Subleased Tenants	Prohibited by Whistler bylaw.
Travel Reseller Bookings - no Referral Fee offered	We do not accept travel reseller bookings.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)	Young adults age 17-24 not permitted, even if accompanied by adults who meet our minimum age requirement. No exceptions.
Young Adult Only Groups 17-24

Check out is 10:00 AM. Late checkout delaying cleaning will result in a $50 charge. Late checkouts can sometimes be arranged in advance. Your damage deposit will be charged $100 for in-room smoking. Damage deposits will be returned via Interac, Zellie or Paypal within 15 days of your departure date. Our homes inventory is checked before each guest and any damage photographed. Lost ski lock charge $25. Strict Lodge noise policy. If evicted from premises by security, there will be no refunds. If we receive a fine from the strata, we will deduct the fine from your damage deposit. Refunds: 100% refund 45 days or more before arrival less the 4% credit card fees. Booking different dates can be done at no cost up to 45 days before your original booking. We will charge 25% of the total amount due for cancellations between 30 days to 45 days prior to your scheduled arrival date. The balance will be returned via your credit card. Cancellations from 30 days to your arrival date, no refunds.

Reservation & Cancellation Policies

Arrival Days	Normal check-in is at 4 PM. There is no "front desk". If you have access issues phone or text me.
Cancellations Made by Guests	Limited refunds. Cancellation charge: 25% of total amount due up to 30 days prior to scheduled arrival.
Delayed Arrivals	No restrictions. Access via keypad.
Delivery of Instructions and Access Information	Check-in package will be emailed after payment in full.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	Your payment in full signifies agreement with our policies.
Ineligible Guests Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Please call or email if you are delayed in making your payment. Extensions are sometimes possible.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Changes are possible 45 days in advance. The cost will be adjusted to the appropriate rates.
Website Service Fee	Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.

Guest Stay Policies

Check-In Time	4 PM or later. Alternate time can be arranged. Call us at least 24 hours ahead.
Check-Out Time	10 AM. Alternate time can sometimes be arranged. Call us at least 24 hours ahead. Call us. Penalty for late checkout.
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements	The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation	The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Noise	Eviction for 10pm noise violations will result in no refund. This includes the pool area.
Housekeeping	Before and after your stay.
Internet Availability & Usage	Internet is provided. Service is not guaranteed and no refunds will be made due to service failures. Privacy is NOT guaranteed. We do receive reports via email from our router of significant uploads and downloads including the website origin, but not the content of the data transfers.
Liability	We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Whistler Resort.
Maintenance Emergencies	Local contact numbers provided in check-in package. See your check-in package for details.
Maximum Sleeping Capacity	4. Children under four years of age not included in sleeping capacity.
Missing Items	Found items will be held for 3 weeks. The guest will be notified by email and arrangements made for the return of the items.
Parking & Ticketing	Parking permits are mandatory. Your vehicle will be quickly towed if the permit is not properly filled out and displayed on your dash.
Property Damage	$150 refundable damage and cleaning delay deposit. Your deposit is your agreement to pay for lost keys, reasonable repair or cleaning delay costs.
Rental Accommodation Zoning	Our property is legally zoned for either short term rental accommodation use. Safeguard your vacation, book legally zoned prperties.
Resort Information	In room notebook and lobby brochures. A brochure display can be found in the lobby.
Terms of Eviction	No refunds. If evicted, there will be no refunds.

Guarantees Policies

Reservation Guarantee	Your deposit guarantees your stay. For maintenance emergencies preventing or interrupting your stay we will make every attempt to find other lodgings at Lake Placid Lodge for you at no additional cost. If none are available, we will provide a full refund for the remaining days of your stay.
Snow Guarantee	Snow guarantee between December 15th and April 15th. We will refund 50% of any day's lodging excluding tax, if less than 8 lifts total are operating on that day.

1 bedroom ground floor condo, sleeps four, with a private patio, 54 sq. m or 585 sf. The bedroom has a queen size platform bed with a foam matress. The sofa bed is a new platform style with a memory foam matress. We are less than 2 minutes to restaurants, groceries, liquor store, bus stop and other retail. Direct access from our private patio to the Lodge hot tub, pool and sauna. Ski & board locks provided for the secure ski and bike storage room. Free housekeeping provided before & after your visit. We have a full kitchen and provide all linens for your stay. Soaps and minor cooking supplies are provided, but will be limited by Provincial covid regulations.

Sleeping Areas & Beds

Living Room

Queen sofa bed.

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Queen Sofa Bed - New this year: platform style sofa bed with firm memory foam mattress. No steel bars or lumpy springs!
Floor Level	1

Bedroom

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen - Platform bed with firm foam mattress.
Floor Level	1

Bathrooms

Bathroom 1

The bathroom has a tub with shower.

Is Ensuite Bathroom	No
Includes	Bath, Body Wash, Hairdryer, Shampoo, Shower, Soap, Vanity

Kitchen

Newly remodeled with granite countertops, new cabinets and all new appliances. A fully equipped kitchen with dishwasher, stove, microwave, fridge, coffee maker, tea kettle, toaster and cookware.

Basic Food Staples	We provide basic supplies, eg, cooking oil, salt, sugar and pepper.
Coffee Maker	Coffee and filters provided.
Cooking/Eating Utensils	We have a complete set of cooking and eatng utensils.
Dishwasher	Dishwasher soap is provided.
Fridge	Yes
Glassware	Wine, water glasses, plastic cups for pool side and coffee mugs.
Kettle	Yes
Microwave	Yes
Stove	Four burner electric stove with oven and broiler.
Toaster	Yes

Living Area

Our living room has a garden & pool view, sofa bed, window seat and a gas fireplace. Games, DVDs and books are provided. 

Dining Area

We have a new dining table and chairs, seats four.

Special Features

Just 2 minutes from the Creekside Gondola! Ground floor patio.  We do not allow pets and use synthetic pillows and comforters to minimize allergens.