Big White • ★5.0 • 4 Bedroom • 4 Baths • Sleeps 12

Essential Amenities

Private Hot Tub

BBQ

Internet Access

Laundry - Insuite

Fireplace - Gas

Private Amenities

Boot Dryer

Iron and Ironing Board

Towels/Linens

Ski Storage

Netflix/Chromecast/Apple TV

Cleaning Essentials

Television

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

Kettle

Coffee - Espresso

Blender

Toaster

Crock Pot/Slow Cooker

Dishwasher

Coffee grinder

Glassware

Roasting Pan

Bakeware

Pots and Pans

Wine Fridge

Spices

Cooking Utensils

Hand Blender

Dishware

Knives/Knife Block

Knife Sharpener

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Safety Amenities

Smoke Detector

Carbon Monoxide Detector

First Aid Kit

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: 50% Refund
45+ Days Before: 100% Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@lmvrentals.ca directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and host booking fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 12. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 11:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We do not accept Travel Reseller bookings.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.

Delayed Arrivals
No refunds. We are not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.

Reservation Changes
Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises. Unapproved pets will result in a $300 fine. Any evidence of smoking will result in an automatic fine of $300 to pay for professional cleaning of the unit. Linen & Towel Damage Policy: Luxury Mountain Vacation Rentals provides all properties with professionally cleaned, high-quality linens and towels for guest use. We understand that normal wear and light soiling can occur during a stay. However, guests will be charged for linens and towels that are damaged or stained beyond reasonable use, including but not limited to: -Permanent stains (e.g. makeup, self-tanner, hair dye, wine, blood, grease, or other substances that cannot be removed through standard laundering) -Burn marks, rips, tears, or excessive wear -Use of towels or linens for cleaning, makeup removal, shoe drying, pet use, or other non-intended purposes Charges will reflect the replacement cost of the affected item(s), plus any applicable administrative or handling fees. These charges may be applied to the guest’s security deposit or the payment method on file.

Excessive Cleaning
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.

Excessive Noise
Complaints of excessive noise will result in eviction without refund, please be considerate of your neighbors. We reserve the right to evict any guest who is behaving in an unruly manner. We ask that you observe the Municipal bylaws (no amplified music or speech between the hours of 10:00 pm and 8:00 am) and rules for the common areas of the property and be considerate of other guests. Hot tubs are of particular concern, be aware that voices carry and can be disturbing to your neighbours.

General Amenities
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.

Housekeeping
For reservations 13 days or greater a complementary midstay clean are available and offered every 7th day and every 7th day afterwards unless there are less than 3 days remaining before departure. Complementary midstay cleaning will be pre-booked based on length of stay as per the schedule above and they cannot be changed by the guest. To request a change LMVR requires a minimum of 2 weeks notice in writing by email to LMVR before the booking arrival date. Request for date changes will be considered and are not guaranteed. We will do our best to accommodate requests provided sufficient notice is given. The mid-stay clean includes the following: changing all bed linens and towels, touch-up cleaning in bathrooms, spot cleaning of floors, and replenishing your paper products. The housekeepers WILL NOT clean the kitchen, wash dishes, or touch/move any guests belongings to clean. If you wish to schedule a mid-stay clean, please contact us to schedule a date for the clean. If you have specific questions or requests, please contact us.

Garbage Removal
Guests with vehicles are asked to remove garbage and recycling upon departure and deposit garbage and recycling at the transfer station located off Big White Road on the right-hand side, just after the Big White Sign.

Internet Usage
Wireless internet access is provided by a third party. We cannot be held responsible if there is a drop in quality of internet service.

Ski & Bike Storage
Equipment must be stored in the boot room or in the garage. Please do not store equipment anywhere else in the chalet.

Locking & Securing Unit
Always keep the doors and windows locked when the home is vacant.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests authorize a credit card charge for any missing items.

Parking & Ticketing
Secure private parking garage, with space for 1 cars An additional 2 cars can be parked in the driveway. Please do not park extra cars on the road.

Early Check-In & Late Check-Out Requests
LMVR offers a structured program to facilitate early check-in and/or late check-out requests. Guests must contact LMVR no less than ten (7) days prior to arrival to inquire about availability and applicable fees. Please note: Early check-in and late check-out are not guaranteed. Approval is subject to availability and is granted solely at the discretion of LMVR. LMVR will not approve early check-in or late check-out requests if the property has a turnover on the same day. A turnover is defined as a departure and arrival occurring on the same day. On turnover days, the full preparation window between 10:00 AM and 4:00 PM is required to inspect, clean, secure, and stage the property to our standards. Applicable fees will apply for any approved early access or extended departure. Guests wishing to explore this option are encouraged to contact our office to discuss availability.

Unauthorized Early Entry or Late Departure
If guests attempt to enter the property prior to 4:00 PM, remain in the property past 10:00 AM, or otherwise access the property outside of the contracted rental period without authorization, LMVR reserves the right to administer a fine equal to: 50% of the average nightly rate for the booking date range. Unauthorized access is considered trespassing. In British Columbia, trespassing is an offence under the Trespass Act when a person enters private, enclosed land without permission, ignores posted signage, or fails to leave when asked. Owners or occupiers may remove trespassers, and peace officers may make arrests where appropriate. Violations may also result in additional operational charges if delays impact incoming or outgoing guests.

Grocery Delivery Policy
Luxury Mountain Vacation Rentals (LMVR) To ensure a seamless and secure grocery delivery experience for our guests, LMVR strongly recommends the use of our trusted grocery delivery partner: Vacation Foods www.vacationfoods.com We work closely with Vacation Foods and have established procedures in place for property access and delivery coordination. Their team liaises directly with LMVR prior to arrival and is authorized to access the home and properly store groceries in refrigerators and freezers before guest check-in. Alternative Grocery Providers Guests who choose to use a grocery provider other than Vacation Foods will be subject to an additional $50.00 facilitation fee. This fee covers: • Meeting the delivery provider onsite • Providing access to the property • Assisting with placing groceries into refrigeration/freezer storage • Securing and locking the property upon completion This fee reflects additional labour time and operational costs incurred by LMVR to facilitate third-party deliveries and is considered a direct expense to the company. Payment Terms The $50.00 facilitation fee must be paid in advance of the scheduled delivery. LMVR will process this fee via: • Square Payment Platform (credit card payments) • E-Transfer (Canadian bank accounts only), where applicable Advance Notice Requirement Guests are required to contact LMVR no less than seven (7) days prior to arrival to: Schedule delivery arrangements Confirm delivery timing Complete payment of the applicable facilitation fee Failure to provide sufficient notice may result in our inability to accommodate the grocery delivery. LMVR reserves the right to decline coordination of third-party grocery deliveries that do not comply with this policy.

Minimum Age To Book
The host acknowledges and affirms its obligations under the British Columbia Human Rights Code (the “Code”). Nothing in these terms, conditions, or policies shall be construed to abrogate, diminish, or otherwise impair any individual’s right to seek reasonable accommodation on the basis of one or more protected characteristics under the Code, including, without limitation, age, in connection with the provision of any accommodation offered by the host.
In the event of any inconsistency or conflict between the provisions herein and the Code, the provisions of the Code shall prevail and govern to the extent of such inconsistency.

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

Package, Mail & Parcel Delivery Disclaimer Policy
Luxury Mountain Vacation Rentals (LMVR) does not accept responsibility or liability for any mail, packages, parcels, courier items, or other deliveries sent by guests to their booked accommodation, LMVR offices, or any other LMVR-managed location. Big White Ski Resort is a remote mountain destination, and delivery services frequently experience delays, incomplete service, incorrect routing, or refusal to deliver to the resort altogether. As such, LMVR strongly discourages guests from attempting to ship or courier items to the resort at any time. LMVR does not provide package receiving, storage, tracking, redirection, driver coordination, or pickup services. LMVR staff will not meet delivery drivers, retrieve parcels, or facilitate access to accommodations for delivery purposes. Any deliveries initiated by a guest are undertaken entirely at the guest’s own risk and expense. LMVR assumes no responsibility for lost, delayed, misdelivered, damaged, stolen, or refused items, regardless of delivery method, carrier, or stated delivery date. Guests agree that LMVR shall not be held liable for any costs, losses, inconvenience, or damages arising from attempted or completed deliveries.

8 Reviews

Sara

Edmonton, Canada

Stayed February 2026

We had an absolutely fantastic stay at Toboggan Run in Big White. The place was perfect for our group of 5 adults and 4 teens plenty of space for everyone while still feeling cozy and welcoming.

The location on the ski hill was amazing, making it incredibly easy to get out and enjoy the slopes. After a long day of skiing, the hot tub was the perfect way to relax.

The home was very well stocked and thoughtfully supplied with everything we needed, and we especially appreciated the water filter in the fridge such a nice touch.

All of the beds were very comfortable, and the bunk room was a huge hit with the kids. The bunk beds were sturdy, roomy, and made the space really fun for them.

Overall, it was a comfortable, cozy, and well-appointed place to stay, and we would absolutely come back again. Highly recommend!

Response from the property host...

Dear Sara, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. Sincerely, Luxury Mountain Vacation Rentals

Tracey

Rockwood, Canada

Stayed February 2026

We stayed at Toboggan Run 585 for 5 nights and it was just fantastic. Everything was exactly as shown in the listing... maybe even better, to be honest. I often figure photos are 'touched up', but I can say that everything in the home is beautiful. The design elements and the quality are perfect. I am quite particular when choosing a rental and I was SO happy with this home.

Everything was consciously designed. High quality open concept living space with amazing views. Building 'up hill' can be a challenge and this house is done perfect. Each bedroom with it's own heat and fan control. Smartly chosen lamps with charging ports. Kitchen was stocked with tonnes of glassware, utensils, and lots of cooking pans and tools. Coffee options with espresso machine and drip coffee. Everything was clearly catered for guests to just simply arrive and feel at home instead of searching for items or figuring out how to turn a fan on or find receptacles. We just felt completely at home.

Have to say the bunk room is just amazing!! It could be for kids or adults. Every bunk has it's own space with a light, receptacles and a little bit of shelving. It was beautiful and so functional. Loved it!

The Concierge services from Luxury Mountain Vacation Rentals along with the guidebook were fantastic. The concierge was available any time prior to and during our stay. The guidebook gives you so much information along with troubleshooting tips. We had no issues with anything onsite while we were there, but any time I emailed or messaged during the lead up to the rental, as well as the one question I had while we were there, the response came very quickly. Luxury Mountain Vacation Rentals service was top notch! Also, I have to say the way we felt so welcomed in the home with all the beds done up so nicely with towels and additional bathroom amenities laid out, along with a little welcome gift... it just was so very nice after a long day of travel. All rooms had extra blankets if you needed and fantastic closets and storage spaces so you could move right in without tripping over suitcases.

We had 7 people in the house, but you could easily have filled it to capacity and you would not feel on top of each other or squished. They have everything set up so that it could be full and everyone would be comfortable and happy.

I almost forgot to say the location!! It was PERFECT!! The ski in and out is right out the back door exit from the ski room (which also was so well designed). Skis could also stay cool outside and locked up. We were on the hills easily every day. We could even easily pop home for lunch which is such a nice option. Make a quick lunch and warm up by the fireplace... so good. Even though it's on the Black Forest side of the hill, you can get home from anywhere on the hill sometimes in just one run down, max two... super accessible. I am sure I missed something I wanted to say, but I will finish by saying that it's an amazing rental in a fantastic location. Don't hesitate. It's worth it. We had a fabulous time!

Response from the property host...

Dear Tracey, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. Sincerely, Luxury Mountain Vacation Rentals

Jeff

Fort McMurray, Canada

Stayed February 2026

This place was truly fantastic. Very nice inside and the layout was perfect. We had a group of nine men, but the three bedrooms upstairs with that one bunk bedroom downstairs worked out perfect because the older man in the group stayed in the three bedrooms upstairs and all the younger men stayed together downstairs in the bunk room. But this place would work out perfect for multiple families with kids because the parents could stay in the bedrooms upstairs and the kids could all bunk downstairs.

The kitchen is stocked really well. It pretty much has anything that you would need to cook just about any meal. And even if it was missing something, you could still cook just about anything using your imagination with whats there.The ski and ski out was very convenient as well. It just took a little bit to figure out which directions to take to get back to the house from the ski hillbut once we had that figured out, it was all good. And it was very nice to be able to soak in the hot tub after a long day of skiing. The tub was also very clean and well maintained.

And the view in the morning, looking out over the clouds on the mountains is hard to put into words. It was so awesome. The only thing we wouldve done different was this we flew in and arranged for private transportation to the house, but if we wouldve had our time back, we would have instead rented something to accommodate all nine of us because from this house to any of the restaurants is quite a walk, especially in the winter time with the temperatures and slippery walking conditions. There is a shuttle, but we did not find it very convenient at all. Besides, regardless, you still have to walk from the house all the way down to the bottom of the hill where the road starts to get to the first shuttle pick up point. So if you have to walk that far, then you might as well walk the rest of the way. Just something to think about. Overall, I would highly recommend this place.

Response from the property host...

Dear Jeff, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. Sincerely, Luxury Mountain Vacation Rentals

Nell

Ferndale, United States

Stayed March 2025

Toboggan run had everything our family needed for a wonderful week at big White. The place was spotlessly clean upon arrival and we were thrilled with how well equipped the big kitchen was for cooking family meals. The rooms were comfortable and the home is truly lovely and inviting. We enjoyed the gas fireplace and the beautiful view as well as the spacious boot and gear room which had enough room for all the family old and young to gear up/down for skiing with ease. And the hot tub was great also. The bunk room is really cozy and well laid out And the master bedroom truly luxurious. Ski in and ski out was easy. The only thing I would add is that if you have young tots just learning to ski, it is a little bit difficult of a location for that due to the inability to access the magic carpet and Plaza chairs easily without using your vehicle. Still, this did not prevent us from having an amazing time and if you have all family who are already good skiers, the ski and ski out location is truly unparalleled. We could not have asked for a better stay and definitely hope to return!

Response from the property host...

Dear Nell, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. Sincerely, Luxury Mountain Vacation Rentals

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The Toboggan Run - Incredible 4-Bedroom Chalet! 5* Ski In/Ski

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