Big White • ★4.95 • 2 Bedroom • 2 Baths • Sleeps 5

Essential Amenities

Private Hot Tub

Large hot-tub on a private deck.

BBQ

Internet Access

Free Wi-fi.

Laundry - Insuite

Washing machine and dryer included in the condo.

Other

The front entry, kitchen and both bathrooms have heated slate tile floors for your comfort.

Fireplace - Gas

Private Amenities

Iron and Ironing Board

Games

DVD/Blu-Ray Player

Towels/Linens

Ski Storage

A lockable ski storage cupboard is located on the same floor as our Condo

Netflix/Chromecast/Apple TV

An Optik TV package is provided for your enjoyment

Cleaning Essentials

Television

Kitchen Amenities

Stove

Included.

Oven

Fridge

Full size fridge with ice-making facilities.

Microwave

Included.

Coffee - Drip

With automatic timer and shut-off. Coffee filters and coffee provided.

Kettle

Stainless steel

Toaster

4 slot toaster.

Crock Pot/Slow Cooker

Large crock-pot with automatic timer.

Dishwasher

Included.

Glassware

Red/White and champagne glasses. Acrylic for the hot-tub.

Roasting Pan

A variety of good quality cookware.

Bakeware

Pots and Pans

A full range of pots, pans and cooking appliances and utensils are provided.

Wine Fridge

Cooking Utensils

Hand Blender

Dishware

Knives/Knife Block

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Building Amenities

Ski Storage

A lockable ski storage cupboard is located on level 5

Elevator

Safety Amenities

Smoke Detector

First Aid Kit

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: 50% Refund
45+ Days Before: 100% Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 5. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We do not accept Travel Reseller bookings.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.

Delayed Arrivals
Unfortunately we cannot refund for delayed arrivals. No refunds will be issued

Reservation Changes
Please contact us if you need to lengthen or shorten your reservation, and we will do what we can to accommodate. Changes are not guaranteed, and refunds may be treated in accordance with our cancellation policy.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
If excessive cleaning is required, the Guest will be charged $45 per hour extra cleaning costs.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
Please respect all private and common amenities of the property. In accordance with the Strata rules, no smoking is allowed in any common areas of the Aspens. This includes the deck area of the apartments. Fines may be charged by the Strata. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.

Housekeeping
Provided before arrival and after departure. We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests. . Due to COVID19 no additional housekeeping is available during your stay. All used towels, sheets and linen should be removed from bathrooms, beds, kitchen and placed in front of the washer prior to departure to reduce handling by our cleaners. Mattress protectors can be left on the beds. Dishwasher must be loaded with any dirty dishes and turned on before your departure. Please leave for the cleaners to unload to prevent extra handling. All garbage MUST be removed from the condo. This includes rubbish from both bathrooms and all bedrooms. All opened food and drink, and leftovers (except condiments in squeezable bottles) must be removed. We thank you for your extra assistance through these unprecedented times.

Garbage Removal
Guests are responsible for removing garbage to the disposal area. This is especially important due to COVID19. Extra charges may be applicable if this is not adhered to

Internet Usage
Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.

Ski & Bike Storage
Skis and Snownoards must be stored in the available locker in the locker room located in the hallway. Damage or excessive cleaning to the property due to your equipment will result in extra charges to your credit card.

Locking & Securing Unit
Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure. The door can be locked by pressing the lock icon on the code pad located on the door.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests are required to advise of any broken items so that they can be replaced or repaired. An inventory of contents and furniture is taken before and after each rental. If an amenity or facility is damaged we will endeavour to get it replaced or repaired as quickly as possible. There may be times when these repairs are out of our control and therefore they may not be available, e,g internet or satellite services.

Parking & Ticketing
A single carpark is available for guests use in building #4 in the parking bay marked 510. Visitors parking is also available for visitors within the building. A Visitors parking pass is provided in the Apartment. This pass MUST be clearly visible should any visitors park in the Visitor parking bay. Building management have advised that any cars parked in the Visitor parking bay without displaying the Visitor parking pass will be towed. Guests and vehicle owners of any towed vehicles will be fully responsible for any associated costs or damage. We will not be responsible for any costs or damage incurred.

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

20 Reviews

GRAEME

Albert Town, Wanaka, New Zealand

Stayed March 2024

We had a wonderful holiday in this condo. Although we have been frequent visitors, our friends had never visited Big White before and they were blown away by the location, the convenience, the access and the facilities this apartment provided. Breathtaking outlook even on a gloomy day! The kitchen is possibly the most well equipped of any we have experienced on the mountain previously. Loved the hot tub! Thanks for the chance to enjoy your very special home. We will be back!

Response from the property host...

Thanks Graeme for taking the time to review Aspens 510. We are so pleased you enjoyed your stay and would love to have you back next season. Thanks for being great guests.

Robyn

Toronto, Canada

Stayed February 2024

EXACTLY as described! Our family had an incredible time at the Aspens and we kept saying we thought we had the best accommodation in the whole village! So clean, big, bright, everything was thought of. We will definitely be going back- to this unit! We took off one star not because of the condo which was incredibly situated for views and ski in/out but because the village is a 10 minute walk and the roads are not ideal for strolling into town. We drove when we wanted to go in- not a problem at all, but not outside your front door. The owners were lovely and very responsive. All in all an incredible vacation spot - we wouldnt change one thing!

Response from the property host...

Thankyou for taking the time to review your stay at Big White. We are so pleased you enjoyed Aspens 510 Robyn and welcome your return next ski season! We understand the stroll to the village can be a little hazardous at times and thankfully BW commenced the courtesy shuttle bus again this ski season running from the Aspens down to Happy Valley. Hopefully, it was operational at the time of your stay.

Yes! Absolutely the shuttle is another good option. As I reflect, my comment isn’t about the Aspens but rather the whole BW village. We’d never been before and the access via the road (vs having a pedestrian walkway) was unexpected. But not a problem at all when we wanted to visit!

Dave

Surrey, Canada

Stayed January 2024

We thoroughly enjoyed our stay. The home was well appointed and the whole family was comfortable and had all the comforts of home. We highly recommend this property.

Response from the property host...

Thanks Dave for being great guests. We are pleased you enjoyed your stay in Aspens 510. Hope to see you back next season.

Kylie

Manly, Australia

Stayed January 2020

This was our first time visit to Big White and The Aspens. Apartment 5** was spotlessly clean and the views over the village and across the valley were unbelievable. The apartment had everything you could ever need to make your stay very comfortable.

We loved using the hot tub after a day on the slopes and an easy ski in ski out made The Aspens 5** a perfect choice for our family. We would not hesitate in recommending this apartment to anyone and plan to return soon.

Response from the property host...

Hi Kylie Thank you for your review. We are so pleased you enjoyed your stay at Big White. It really is a beautiful place and we look forward to seeing you back again!

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The Aspens 510

Guest Reviews

Sleeping Areas & Beds

Bathrooms

Essential Amenities

Private Amenities

Kitchen Amenities

Building Facilities

Safety Amenities

Parking Details

Location

Availability

Rates & Payment Schedule

House Rules & Suitability

Rental Policies & Contract

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