Welcome toTree Tops #30

WELCOME!

Welcome to our home away from home!

We came for the snow and we keep coming back! Big White is world renowned for its great snow and wonderful family atmosphere. Relax in our private hot tub or cosy up in front of the fire after enjoying some of the best skiing the world has to offer! Keep the kids entertained with the movie selection available or perhaps a game of Mario Kart on the Wii console in the loft.Mum and Dad can sit back in front of the fire with a nice glass of Okanagan Red.

 

To reserve, click RESERVE NOW on the top menu and follow the directions to book online with VISA or MASTERCARD using AlluraDirect's fast, easy and secure transaction system.

Questions? Click the 'E-Mail Us' link at the top to send us an e-mail and we will respond within 24 hours.

Suitable For:
Adults - Min Age to Stay: 25	Sorry, we will not accept groups of guests under 21 years of age.
Babies, Kids & Teens	We welcome kids and families.
Non-Smokers Only	Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Not Suitable For:
Graduation & Stag/Stagette Parties	Absolutely no grad, stag or stagette parties allowed.
Pets	No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.
Young Adult Only Groups 17-24	Young adult only groups age 17-24 are NOT permitted.

These policies are strictly enforced. Failure to meet them prior to arrival or during your stay will result in either cancellation or eviction.Strictly no skis or snowboards to be stored inside the property. They must be stored in the ski lockers provided. Please note due to COVID, we are now required to follow the following check out protocols: Guest Check Out Checklist This must be completed and signed by the departing guests. Anything not checked and not completed could incur extra cleaning charges. Garbage: General Waste, including all bathroom waste, bagged and removed. Recycling bagged and removed. Refundables, bagged in tagged bags and left for cleaners to donate to Community Association and School. Check no tissues, or any other garbage left on ay surfaces etc. Linens: All linens removed from beds except mattress protectors. All duvet covers removed. All pillowcases removed. Linens placed by washer/dryer. All towels placed by washer dryer. One load linen started and advanced to dryer, one load linen in washer, running. Pots and Pans: All dishes must be in dishwasher with dishwasher running. No dishes to be washed by hand and left to dry. Do not empty dishwasher on departure. During stay, all dishes to be washed in dishwasher. Food and Drink Items: All opened food items, except condiments in squeezable bottles must be removed. Fluids (drinks) can be left for cleaners to check. All left over food from meals, removed and pots washed. Frozen items, unopened can be left.

Reservation & Cancellation Policies

Guest Check Out Checklist This must be completed and signed by the departing guests. Anything not checked and not completed could incur extra cleaning charges. Garbage: General Waste, including all bathroom waste, bagged and removed. Recycling bagged and removed. Refundables, bagged in tagged bags and left for cleaners to donate to Community Association and School. Check no tissues, or any other garbage left on ay surfaces etc. Linens: All linens removed from beds except mattress protectors. All duvet covers removed. All pillowcases removed. Linens placed by washer/dryer. All towels placed by washer dryer. One load linen started and advanced to dryer, one load linen in washer, running. Pots and Pans: All dishes must be in dishwasher with dishwasher running. No dishes to be washed by hand and left to dry. Do not empty dishwasher on departure. During stay, all dishes to be washed in dishwasher. Food and Drink Items: All opened food items, except condiments in squeezable bottles must be removed. Fluids (drinks) can be left for cleaners to check. All left over food from meals, removed and pots washed. Frozen items, unopened can be left.

Arrival Days	Check-in and arrival instructions will be emailed upon balance payment.
Booking & Arrival Deadline	Must book and pay full balance at least 72 hours before your arrival date.
Cancellations Made by Guests	All payments are non-refundable. Refunds will be issued for re-booked dates at the re-booked price and are subject to a 4% cancellation fee. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Cancellations Made by Owners	We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.
Courtesy Hold Reservations	Not accepted. Reservations are confirmed with payment.
Delayed Arrivals	No refunds. We are not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Delivery of Instructions and Access Information	Check-in and arrival instructions will be emailed upon balance payment.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Ineligible Guests Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Please contact us if you need to lengthen or shorten your reservation, and we will do what we can to accommodate. Changes are not guaranteed, and refunds may be treated in accordance with our cancellation policy.
Website Service Fee	Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.

Guest Stay Policies

Guest Check Out Checklist This must be completed and signed by the departing guests. Anything not checked and not completed could incur extra cleaning charges. Garbage: General Waste, including all bathroom waste, bagged and removed. Recycling bagged and removed. Refundables, bagged in tagged bags and left for cleaners to donate to Community Association and School. Check no tissues, or any other garbage left on any surfaces etc. Linens: All linens removed from beds except mattress protectors. All duvet covers removed. All pillowcases removed. Linens placed by washer/dryer. All towels placed by washer dryer. One load linen started and advanced to dryer, one load linen in washer, running. Pots and Pans: All dishes must be in dishwasher with dishwasher running. No dishes to be washed by hand and left to dry. Do not empty dishwasher on departure. During stay, all dishes to be washed in dishwasher. Food and Drink Items: All opened food items, except condiments in squeezable bottles must be removed. Fluids (drinks) can be left for cleaners to check. All left over food from meals, removed and pots washed. Frozen items, unopened can be left.

Amenity Terms of Use	Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.
Check-In Time	4:00 pm, no exceptions due to COVID.
Check-Out Time	10:00 am, no exceptions due to COVID.
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements	The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation	The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Cleaning Costs	Guests authorize a credit card charge for excessive cleaning costs. Due to Covid cleaning protocols, extra charges will be incurred if guidelines are not adhered to. Charges include: Cleaning up vomit or excrement. $50 Removing Garbage: $50 Late Check Out: $50 Bathroom tissue, or any other tissue, left for us to pick up and remove: $50 Any dishes left either drying on the side or dirty will have to be run through the dishwasher. $50
Excessive Noise	This is a family oriented, quiet development. Normal conversation is permitted, screaming and swearing are not acceptable. Excessive noise will result in immediate eviction and loss of all rental and deposit payments.
Garbage Removal	Guests are responsible for removing garbage to the disposal area. Due to Covid, a cost of $50.00 will be incurred if this is not complied with.
Housekeeping	Provided before arrival and after departure. Guest Check Out Checklist This must be completed and signed by the departing guests. Anything not checked and not completed could incur extra cleaning charges. Garbage: General Waste, including all bathroom waste, bagged and removed. Recycling bagged and removed. Refundables, bagged in tagged bags and left for cleaners to donate to Community Association and School. Check no tissues, or any other garbage left on ay surfaces etc. Linens: All linens removed from beds except mattress protectors. All duvet covers removed. All pillowcases removed. Linens placed by washer/dryer. All towels placed by washer dryer. One load linen started and advanced to dryer, one load linen in washer, running. Pots and Pans: All dishes must be in dishwasher with dishwasher running. No dishes to be washed by hand and left to dry. Do not empty dishwasher on departure. During stay, all dishes to be washed in dishwasher. Food and Drink Items: All opened food items, except condiments in squeezable bottles must be removed. Fluids (drinks) can be left for cleaners to check. All left over food from meals, removed and pots washed. Frozen items, unopened can be left.
Liability	The owners are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.
Locking Door	Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure.
Maintenance Emergencies	Emergency contacts provided upon balance payment.
Maximum Sleeping Capacity	Maximum capacity 6. Overnight capacity exceeding 6 will lead to immediate eviction.
Noise Restrictions	No noise after 10pm. You will be evicted if excessive noise complaints are received and no refund will be issued.
Parking & Ticketing	Parking information will be provided in your check-in and arrival instructions email. We are not liable for any parking tickets or towing fees you may incur.
Policy Updates	Policies are subject to change without notice.
Property Damage	Tenant is responsible for leaving unit in the same condition as upon arrival. Any damage will be payable by the tenant and charged to your credit card. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises. Tenant assumes all financial responsibility for property damage incurred by tenant or guests of tenant.
Rental Accommodation Zoning	We are zoned for nightly rentals.
Resort Information	Provided in check-in and arrival instructions email, upon balance payment.
Terms of Eviction	Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Guarantees Policies

My Web Site Guarantee	I guarantee that my web site content is accurate. I will honor what I publish.
Snow Guarantee	We cannot guarantee snow conditions, which are out of our control. If there is mountain closure during your winter stay, please contact us about a partial refund, which may be possible but not guaranteed.
Weather Guarantee	We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.

 

- SKI-IN / SKI-OUT LOCATION

 

- PRIVATE HOT TUB

 

-  LARGE SCREEN PLASMA TV, DVD, STEREO

 

- Wii, DVDS, BOOKS

 

- INTERNET - FREE HIGH SPEED SERVICE

 

- UNDERFLOOR HEATING

 

- 2 X SKI LOCKERS

 

 

Sleeping Areas & Beds

Master Bedroom

Ensuite, closet, heated tile floor in ensuite. Telephone, am/fm clock radio, weather station,dresser,TV, writing desk

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Has Ensuite Bathroom	Yes
Floor Level	3

Bedroom 2

two twin beds,dresser, large built-in wardrobe, am/fm radio,ensuite, heated tile floor in ensuite, windows overlooking the Monashee Mountains

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	2 Single
Has Ensuite Bathroom	Yes
Floor Level	3

Bedroom 3 or Loft

Enjoy the loft by day and convert the sofa bed at night! Large 3 seater sofa, Comfy chair and footstool,chest of drawers,Plasma TV with DVD/VCR, Wii, stereo

Room Type	Semi Private Loft (Open room overlooking a living area)
Sleeps	2
Beds	1 Double Sofa Bed
Floor Level	3

Bathrooms

Master Bedroom Ensuite

Heated slate tiles to keep your feet warm.The bathroom has a bath complete with a shower, toilet and vanity. Amenities include shampoo, conditioner and shower gel.

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

2nd Bathroom

Heated tiled floors complete with a full size bath/ shower

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

3rd Bathroom

Located close to loft or 3rd bedroom,full size with a sunken bath!

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

Kitchen

Beautifully appointed kitchen complete with all the modern appliances. Kitchen bench with three stools for that quick breakfast before you hit the slopes!

Aluminum Foil	Included
Basic Food Staples	Salt,pepper,sugar,oil,some herbs,cling wrap,
Blender	Included
Coffee grinder	Included
Coffee Maker	Dripolator and also Keurig (K-Pod) cappuccino/ espresso maker
Cooking/Eating Utensils	Included
Dishwasher	Dishwashing liquid and tablets provided
Electric Frying Pan	Included
Electric Mixer	Included
Espresso Maker	Included
Fridge	Included
Garbage Bags	Included
Glassware	Wine glasses, champagne flutes,tumblers,
Kettle	Included
Microwave	Included
Oven	Included
Roasting Pan	Included
Sandwich Maker	Included
Stove	Included
Toaster	Included
Wine Rack	Included

Living Area

Large, comfortable three seater couch, matching lounge chair with a foot stool. Winged leather chair which has a pop up foot stool, perfect to sit back in front of the fireplace. Large 42 inch plasma to catch up on the news, if you have time! Sliding door access to the hot tub which is conveniently located outside your living area. Vaulted ceilings and a rock wall fireplace add to the luxury of our mountain retreat.

Dining Area

Comfortable six seater dining setting, expandable to eight. Located close to the warm fireplace, and with easy access to the kitchen.