Big White • ★4.93 • 3 Bedroom • 2 Baths • Sleeps 6

Essential Amenities

Private Hot Tub

BBQ

On private deck

Internet Access

WiFi

Laundry - Insuite

Ensuite

Fireplace - Gas

Private Amenities

Steam Room

Iron and Ironing Board

Stereo

Games

WII games and traditional board games

DVD/Blu-Ray Player

Towels/Linens

Ski Storage

Cleaning Essentials

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

Kettle

Blender

Toaster

Crock Pot/Slow Cooker

Dishwasher

Glassware

Bakeware

Pots and Pans

Cooking Utensils

Hand Blender

Dishware

Knives/Knife Block

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Safety Amenities

Smoke Detector

Carbon Monoxide Detector

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: No Refund
45+ Days Before: No Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 6. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We do not accept Travel Reseller bookings.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by due dates will result in cancellation of. Deposits will not be returned.

Delayed Arrivals
We apologize however we will not refund for the delayed days.

Reservation Changes
We will do our best to accommodate unforeseen date changes subject to availability.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
A $75 cleaning charge will be applied should we feel that cleaning upon your departure is excessive beyond normal use.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
The Hot Tub requires regular maintenance for the enjoyment and health or all guests, therefore access MUST be granted to representatives of Poolside Spa Services for purposes of maintaining the Hot Tub.

Housekeeping
Cleaning will be done after your departure. We appreciate you effort to leave the unit similar to how you found it.

Garbage Removal
Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking lot.

Internet Usage
Free WiFI is provided. The code will be send to you with your reservation confirmation.

Ski & Bike Storage
To the right of the front door is a secure ski locker for your use. The key is attached to a block of wood within the unit by the front door entrance.

Locking & Securing Unit
Door does not lock on its own upon exit. Please make sure you lock door upon exit

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests authorize a credit card charge for missing items.

Parking & Ticketing
UNDERGROUND PAID PARKING.

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

22 Reviews

Cory

Winnipeg, Canada

Stayed March 2024

Spyglass 5E has one of the best locations down in Happy Valley close to the Gondola. We had a great stay. The unit was well equipped with a ski/board storage locker just outside the front door. Great value compared to staying in the village. We'll keep any eye out for this unit next time we hit Big White!

Response from the property host...

Cory, we are so glad you enjoyed your stay and think that it is one of the best locations.We look forward to seeing you again. Brian and Karen

Katie

Barway, United Kingdom

Stayed February 2024

Just returned from an amazing stay at Spyglass 5E! Location was perfect for us, communication was exceptionally fast and accommodation was also great for us as a family of 6. Looking forward to our next stay in 2025!

Response from the property host...

Katie, we are so happy that your and your family enjoyed your trip and our vacation home at Big White. So many of our rentals are repeat customers which we are thankful for. So glad we will be seeing you again next year! Thank you for the kind words.

Deborah

Stittsville, Canada

Stayed February 2023

Liked it so much we came back for a second stay. Excellent location close to all the excitement of Happy Valley and the wonderful walking trails in the woods. Ski in ski out is very convenient as is the ski locker beside the front door. The condo is well furnished and extremely comfortable. The large living room windows let in lots of sunshine and look out on to the skating rink in Happy Valley and a beautiful mountain view. The hot tub is an excellent vantage point for the Saturday night fireworks. The hosts, Brian and Karen, were very helpful and quick to answer our questions. Looking forward to returning again.

Response from the property host...

Hi Deborah, thank you for the kind words and we are thrilled that you enjoyed our place. Most of our renters are repeat customers so we are happy you came back !

Mauro

Ashgrove, Australia

Stayed January 2023

We had a fantastic time, and everything went great. The accommodation was perfectly stocked with spare toilet paper, dishwashing liquid, etc etc. Vacation Foods (the online grocery store) delivers and unpacks everything to the accommodation. Our hosts were the main differentiators - flexible, responsive, and understanding. We'll definitely stay again!

Response from the property host...

Mauro, we appreciate your 5 star review and kind words about us. We certainly hope to see you back again! Karen and Brian

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Spyglass 5E at Happy Valley

Guest Reviews

Sleeping Areas & Beds

Bathrooms

Essential Amenities

Private Amenities

Kitchen Amenities

Building Facilities

Safety Amenities

Parking Details

Location

Availability

Rates & Payment Schedule

House Rules & Suitability

Rental Policies & Contract

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