Whistler • ★4.89 • 2 Bedroom • 2 Baths • Sleeps 7

Essential Amenities

Air Conditioning

in both bedrooms

Private Hot Tub

Located on our suite patio

BBQ

located on the private patio

Internet Access

Laundry - Insuite

In-suite washer/dryer

Other

Fireplace - Gas

gas fireplace

Private Amenities

Telephone

Free local calling

Iron and Ironing Board

Games

Baby/Infant Equipment

DVD/Blu-Ray Player

1 in the living area and 1 in the master bedroom with a selection of movies

Towels/Linens

Ski Storage

Other

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

Kettle

Blender

Toaster

Crock Pot/Slow Cooker

Fondue Pot

Dishwasher

Glassware

Roasting Pan

Bakeware

Pots and Pans

Other

Building Amenities

Hot Tub

2nd shared hot tub next to the heated pool in addition to the private hot tub on the patio. The common area key will unlock the pool area entrance.

Sauna

located in the fitness facility close to the suite

Pool

outdoor heated pool. Located close to the suite across the way. The common area key will unlock the pool area entrance. Please make sure to return keys to the suite.

Fitness Facilities

Tread Mill, Stationary bike, Sauna

Bike Storage

Other

Safety Amenities

Smoke Detector

Carbon Monoxide Detector

Fire Extinguisher

Other

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: 50% Refund
45+ Days Before: 100% Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 7. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
Pets permitted. Please contact us for details.

Long Term Rentals
We will accept long term renters (one month plus). Please contact the owner for more details.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We do not accept Travel Reseller bookings.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by due dates may result in automatic cancellation and no refunds issued. Guests can re-book dates if they are still available; deposit will not be re-charged

Delayed Arrivals
No refunds. We are not responsible for arrival delays

Reservation Changes
Reservations may be changed in compliance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that your deposit calculated on the original amount is non-refundable; if you have already paid the balance, then your balance is similarly non-refundable. If you have not paid the balance, then it will be re-adjusted to reflect your shortened reservation.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
Should excessive cleaning be required after departure, such cleaning fees will be charged automatically to Guest's credit card on file.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible. Use of common facilities is at your own risk. Please obey posted rules and regulations.

Housekeeping
Includes cleaning on arrival; cleaned after departure; every 5th day if staying 8 days or more. Additional cleaning may be scheduled at the guest's request and expense. Please contact me for details.

Garbage Removal
please remove your garbage daily. there is a garbage and recycling room near the property

Internet Usage
Complimentary wireless Internet Available. Internet access code will be provided with instructions email.

Ski & Bike Storage
ski and snowboard storage in secured garage. we are not responsible for damage or theft of bicycles

Locking & Securing Unit
please ensure that the door is locked when leaving the premises,. guests will be resposible for damage/theft of property if they fail to lock the door.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests authorize a credit card charge for missing items as per my stated damage deposit policies.

Parking & Ticketing
there are two parking spaces available with this property.

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

106 Reviews

Rhonda

Delta, Canada

Stayed October 2024

Very nice unit, sleeps the three of us just fine, lots of bedding. Kitchen is well equipped. Checking in and out very simple. Private hot tub is very nice, outdoor pool right across the path. Location is perfect for walks to the village, the lake etc. Had a wonderful time!!!

Response from the property host...

Thank you for your 5 Star Review. We appreciate our return guests very much - It is the highest compliment. Please think of us again for your next Whistler holiday. Warm Regards, Cindy

Scott

Kirkland, United States

Stayed May 2024

Our family spends a lot of time in Whistler during the summer months and have stayed all around the north village. We really enjoy Glaciers Reach complex because it is close to the village stroll but just far enough out that you don't get bothered by the party going crowd. We loved this unit because the private hot tub, the air conditioning units, in unit laundry, and all the basic necessities were there. The owners are quick to respond and have created an owner's manual that really helped with all the basic stuff like parking, wi-fi, keys, etc. Hope to stay here again.

Response from the property host...

Thank you so much for taking the time to send in a review! Glad that you enjoyed the proximity of the complex to the village and the amenities in the suite, like the hot tub, air conditioning, laundry, kitchen supplies etc. Great to hear that you also found the guide book/suite manual to be helpful. Please think of us again on your next Whistler getaway!

duncan

Victoria, Canada

Stayed February 2024

great location. Personal hot tub was excellent. free parking.

Response from the property host...

Thanks for your feedback! Glad to hear you enjoyed the location and private hot tub. There's nothing like having Whistler at your doorstep and your own private spa outdoors after a great day of skiing! Kind Regards, Cindy & Kevin

maciej

brampton, Canada

Stayed January 2024

Amazing place , everything as described ,very close to all amenities including all the store and very close to the village,apartment very clean and have two very large bedroom.Big bonus is the hot tub in your private backyard .Free bus that take you right in to the gondola is just right across the complex and basicly 1 min walk from the apartment .We will be visiting this place again !!!

Response from the property host...

Thank you for taking the time to leave a review! so happy you found the place "amazing, clean, as described and close to all amenities". sounds like you enjoyed the private hot tub as well. It's a newer model and serviced prior to every guest visit for a "fresh" tub experience. Please think of us for your next Whistler holiday!

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Glacier's Reach Private Hot Tub Retreat

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