- Instant Booking
- Non Smoking
- Has Parking (1)
- Insuite Laundry
- Gas Fire Place
- BBQ
- Hot Tub
![](https://www.alluradirect.com/images/adi/user/1664/840E34E1-D00E-4B20-B0B7-0E8C7A9D5442.jpg?1670223515)
Property access details are delivered by email before arrival date.
Please select your arrival and departure dates to view cancellation details.
1 reserved parking stall(s) provided at no charge. Limited additional free parking available, but is not guaranteed. Additional pay parking is not available.
Max 4 Guests. Minimum age of 25 to reserve. No Pets. No Smoking. Check-in after 4:00 PM. Check-out by 11:00 AM. View Details
Welcome to our amazing 1 bedroom, 2 bathroom Condo at Whistler. Free parking and no cleaning fees. We know you will enjoy your stay at our property, please check out our photo gallery for a quick overview of what you can look forward to!
Property Features & Highlights
- One of the largest one-bedroom two-bath room condos in the Village
- Free secure underground parking - 6.5 feet height restriction
- No cleaning fees
- Walking distance to everything in the Village
- Free public bus transport to lifts is a minute away
- Indoor gas fireplace
- BBQ
- Common-area hot tub
- Master bedroom with full bathroom - 1 queen-size bed, sleeps 2
- Living room - 1 queen-size sofa bed, sleeps 2
Make a Live, Instantly Confirmed Reservation: Click BOOK NOW on the top right hand corner of this property page. You do not need our assistance! We will follow-up personally within 24 hours.
Guest Reviews
Sleeping Areas & Beds
Bathrooms
Essential Amenities
Air Conditioning
Private Hot Tub
BBQ
Internet Access
Laundry - Insuite
Fireplace - Wood
Other
Fireplace - Gas
Fireplace - Electric
Private Amenities
Iron and Ironing Board
Stereo
Games
DVD/Blu-Ray Player
Towels/Linens
Bike Storage
Television
Kitchen Amenities
This townhome has a fabulous, fully equipped kitchen - even on a self catering holiday it is a joy to cook in this kitchen!
Building Facilities
Hot Tub
Ski Storage
Bike Storage
Safety Amenities
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Fire Extinguisher
Other
Parking Details
One reserved underground parking stall included at no charge.
1
Yes
No
Location
Conveniently located in Village North, across the street from Fresh St. Market
Whistler
Whistler Village North
Valhalla
No
Availability
Available | Booked | Unavailable |
Rates & Payment Schedule
#24-137959
Instantly Confirmed Booking
Canadian funds
PST (8%), MRDT (3%), GST (5%)
All surcharges included in the published rate.
Will charge after departure for any damages
If the arrival date is within 45 days, the full payment is due to confirm the accommodation. If the arrival date is greater than 45 days, 25% of the accommodation value will be due to confirm the accommodation. The remaining 75% balance will be due 45 days before the arrival date. Late payments will result in a cancellation and forfeiture of the deposit amount paid.
This all-inclusive fee is charged by alluraDirect.com to ensure your trip is safe & secure. Save on fees when reserving with us - up to 50% less than the other rental websites! Services like trip support, dispute resolution, secure credit card payments, property verification, privacy protection and much more are provided. Rent and rest easy!
House Rules & Suitability
Min Age to Book:
25
Guest Capacity:
4
Quiet Time:
10:00 PM
Check-In:
4:00 PM
Check-Out:
11:00 AM
Smoking:
Pet Friendly:
Long-Term Rentals:
Parties & Events:
Travel Resellers:
Wheelchair Accessible:
Rental Policies & Contract
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published. Guests will be evicted and removed from the premises without refund due to any policy breach and damages may be assessed.
Please select your arrival and departure dates to view cancellation details.
All payments are final for these dates.
View Cancellation PolicyGuest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.
Amenities
Essential Amenities
Private Amenities
Building Amenities
Safety Amenities
Rental Policy Modal
Cancellation Policy
Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.
- Up to 6 Days Before: No Refund
- Between 7-13 Days Before: No Refund
- Between 14-29 Days Before: No Refund
- Between 30-44 Days Before: No Refund
- 45+ Days Before: No Refund
Refund percentage applies to total amount payable.
Free CancellationFor reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.
Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.
Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.
Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.
House Rules
Max Guest Capacity The maximum sleeping capacity is 4. Additional persons will result in immediate eviction. |
Minimum Age To Book Sorry, we will not accept groups of guests where the responsible person is under 25 years of age. |
Check-In Time Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group. |
Check-Out Time Check-Out time is 11:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group. |
Quiet Time No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund. |
Suitability & Eligibility Policies
Smoking Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property. |
Pets No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property. |
Long Term Rentals Sorry, we do not allow long-term renters longer than 30 nights. |
Parties & Events Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund. |
Travel Resellers We do not accept Travel Reseller bookings. |
Wheelchair Accessible Property can accommodate wheelchair use and wheelchair access. |
Account Policies
Guest Stay Contract By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site. |
Guest ID Documents We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property. |
Guest Account Termination The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site |
Ineligible Guests The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses |
Terms of Eviction Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund! |
Reservation Policies
Extenuating Circumstances Policy Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy. |
Late Payments Arrangements for late payment must be made with owner in advance. A late payment may result in the cancellation of the booking |
Delayed Arrivals No refunds. |
Reservation Changes Reservations may be changed in compliance with our cancellation policy . You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that your deposit calculated on the original amount is non-refundable; if you have already paid the balance, then your balance is similarly non-refundable. If you have not paid the balance,then it will be re-adjusted to reflect your shortened reservation. |
Subleased Tenants Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund. |
Guest Stay Policies
Property Damage Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises. |
Excessive Cleaning Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage. |
Excessive Noise Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors. |
General Amenities Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible. Use of common facilities is at your own risk. Please obey posted rules and regulations. |
Housekeeping There is no mid stay housekeeping service included. A full housekeeping service is available at a cost of $110.00 per day. The moving of furniture within the chalet is strictly forbidden. This causes a lot of damage to the floors,walls, paintwork & furniture!. |
Garbage Removal Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage. |
Internet Usage Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time. |
Ski & Bike Storage Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite. |
Locking & Securing Unit Instructions for the door lock is provided via email approximately 2 weeks before arrival. The door automatically locks when you leave the suite. If you get locked out, please do not expect immediate response, it might take some time for someone to come to your rescue, please be patient. |
Forgotten Items by Guest Guests are responsible for all mailing costs for forgotten items. |
Missing Items Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges. |
Parking & Ticketing Parking in assigned space only. Visitor parking spaces are available on a first come-first serve basis |
General Policies
Amenity Guarantee All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience. |
Liability Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing. |
Complaints Concerning Property Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. |
Delivery of Access Instructions Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date. |
Maintenance Emergencies Emergency contacts provided upon balance payment. |
Privacy The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. |
Website Service Fee Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable. |
Noise Restrictions No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests. |
Policy Updates Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival. |
Rental Accommodation Zoning We are zoned for nightly rentals. |
House Rules
Min Age to Book:
25
Guest Capacity:
4
Quiet Time:
10:00 PM
Check-In:
4:00 PM
Check-Out:
11:00 AM
Smoking:
Pet Friendly:
Long-Term Rentals:
Parties & Events:
Travel Resellers:
Wheelchair Accessible:
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.
Cancellation Policy
Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.
- Up to 6 Days Before: No Refund
- Between 7-13 Days Before: No Refund
- Between 14-29 Days Before: No Refund
- Between 30-44 Days Before: No Refund
- 45+ Days Before: No Refund
Refund percentage applies to total amount payable.
Free CancellationFor reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.
Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.
Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.
Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.
Bedrooms & Sleeping Areas
Master Bedroom
Spacious and cozy
Yes
2
1
1 Queen
Living Room
Very comfortable La-Z-Boy sofa bed with memory foam top mattress
No
2
1
1 Sofa Bed - Queen
Photo Gallery (20 Photos)
Bathrooms
Bathroom 1
Full bathroom with shower/ tub, toilet and sink located off the master bedroom
Yes
Yes
Bathroom 2
Powder room off of kitchen
No
No
Promotions and Offers
Great news, there are eligible promotions and offers that can be applied.
Some promotions may only apply in the shopping cart. If you have an offer code that is not shown below, you can validate the offer in the checkout process.
Stay 5+ nights and receive 10% off the nightly rate.
Stay 7+ nights and receive 10% off the nightly rate.
Stay 10+ nights and receive 10% off the nightly rate.
*Blackout dates may apply with some offers and will be shown when checking date availability.
We are happy you enjoyed your stay with us. Glad you got to try out the hot tub too; it can get busy sometimes. Hope to see you again in the future.
Hi Joanne Glad you enjoyed your stay again. Thank you for choosing to stay at our place for the past few years.
Thank you for your review and we are very glad you enjoyed yourselves. Look forward to hosting you again.
Thank you for the kind words. We are glad you enjoyed your stay. Hope to have you stay with us again.
Thank you for the kind words Tammy. We hope to have you as a guest again in the near future.
Thank you for the kind words. We are glad you enjoyed your stay.
Thank you! We hope to see you again.
Thank you Tracy for your kind words. We are glad you enjoyed your stay and look forward to seeing you again.
Thank you Judy for your kind words. We find the location of the parking spot very convenient as well.
We hope to see you again.
We are very happy you enjoyed your stay. We hope to see you again sometime.
Hope as soon as possible for sure. Whiteout the Covid.... Fingers cross for next ski season. What’s the prognosis on your side ???
Thank you for the kind words. So glad you enjoyed yourselves again. Hope to see you next year.
Thank you for the review. We appreciate the kind words. Look forward to hosting you again.
This is truly our home away from home when in Whistler. This was our third stay at Anne and Greg's condo. The unit is spacious and comfortable. The kitchen is well stocked with everything a family could need. You only need to add food and life is good.
Location is excellent with a full grocery store and liquor store just steps away. Only minutes to the heart of Whistler and all the amazing eateries from fine dining to pub style.
You can't go wrong in renting this Valhalla property. Thank you Anne and Greg for surprise.
Thank you for the review Rosemary and we are glad you had another great stay. Always happy to have you with us. See you next time. Anne and Greg
You can count on it.
Well located condo in the north village, which is in walking distance from the village stroll, market place and the Olympic Plaza. With a 10 to 15-minute walk and you could be at the lake for a swim, at the base of Blackcomb mountain or at the Gondola to catch the lift up to the Round-House near the peak of Whistler mountain for a bite to eat and view the fantastic sites that Whistler and Blackcomb mountain have to offer.
Anne was very helpful with any questions I had and offered recommendations for things to do and see within Whistler during my stay and also assisted with extending my check out on the day of departure without any problems.
My stay at Valhalla was quiet, pleasant and convenient and I would highly recommend the Kullas condo in Valhalla, compared to other condos in the facility as the price was far more reasonable than other condos in Valhalla for the same amenities and facilities.
I would without doubt book Kullas condo during my future travels to Whistler and highly recommend this condo to anyone looking for something far enough away so that you don't encounter the village noise in the evenings, but close enough to the village so that everything is in walking distance.
Craig, Thank you for the lovely review. We are so pleased to hear you enjoyed yourself. Hope to see you next time you are in Whistler.
Anne and Greg
Weâ??ve always stayed at the Whistler village for the past 4 years but this was our first time staying at the outer edge and loved it just the same.... if not a bit more. The kids loved it for the convenience of the bus ride to the ski lift. The bus stop is just steps away from the condo. We usually had to walk for a while from one of the animal lodges (Deer, Bear, Eagle) to the lift while carrying skis. So this was a huge plus. And I loved how spacious the kitchen at Annâ??s and Gregâ??s place is. For a one bedroom condo, it is very roomy.
The only one feedback I have is the housekeeper should make sure all extra sheets for the pullout sofa should be washed before storing them. We found one hair strand as we were making our bed. And the smell of the sheets was quite strong and distinctive. We stayed up for another hour to wash and dry the extra set of sheets.
Other than that, the rest of the house was clean and tidy. I appreciate the condiments in the kitchen, the Christmas tree for that extra festive feeling, the scent-free laundry detergent, and the working fireplace. I would stay here again in a heart beat.
Thank you for the review. We are glad you enjoyed your stay with us. And thank you for the information regarding the sheets. We have been in contact with our housekeeper and let her know things were not up to her or our standards. We appreciate the feedback.
We hope to see you again in the future. Happy New Year!
Thank you for your comments. We will look into having some shampoo on hand for guests. That is a good suggestion.
Hope to see you again in the future.
So glad you enjoyed your stay. Hope to see you again in the future.
Great girls get away weekend. Exactly as advertised. Good location, well stocked kitchen with staples, cookware and utensils.
Sofa bed and master bed were in very comfortable. The sofa bed is inflatable, which might sound strange but it is encased in a mattress frame and made for a very comfortable bed. I was pleasantly surprised! Linens were good condition and plentiful.
Across the street from Grocery store, coffee shops and liquor store -- and the Olympic Plaza. We will stay again!
NOTE: This building is self managed so you pull up outside building, find the unit, get the parking garage key and drive to underground parking spot. Very convenient!
Hi Winston, Thank you for the lovely review. We are glad you enjoyed your stay at our home. The sofa bed now has a memory foam mattress on it so no more problems with it not staying inflated. Hope you see you again. Regards, Anne and Greg
Nicole, Thank you for the review; glad you enjoyed your stay.
Thank you Rosemary; glad you had a good stay. Look forward to you staying again.
Wendy, glad you had a good race and everything worked out for you. See you next year?
We stayed at the property in July of 2018 for two nights. The property was centrally located being a short walk to the IGA, Tim Hortons, liquor store, etc. as well as the village stroll. Check in was a breeze and the owners were very responsive to questions I had prior to arrival.
The condo was well equipped with everything we needed, including some board games, cards and DVD's. The beds were comfortable - the sofa bed in the living room was an air mattress and my daughter said it was great! The condo is not air conditioned, but there's a ceiling fan in the bedroom and a portable fan as well, which helped.
Will definitely stay here again.
So glad to hear you had a great stay. Hope to have you stay with us again.
The unit was very spacious, nicely decorated and comfortable for our family of four, and the owners went above and beyond to make sure that we would be comfortable for our stay.
The location was perfect, with Marketplace and the shuttle stop to the ski hill right across the street, and ground floor access for transporting our luggage in and out. There were even ample staple items in the kitchen and refrigerator!
We were unsure if the underground parking would be high enough to accommodate our vehicle with roof box on top (6'8"), but there was a perfect space outside of the parking garage to remove the roofbox, and we just stored it behind our car in the parking lot.
We look forward to coming back to stay again!
Chris, Thank you for the kind words. Glad you enjoyed your stay.
Wishing you and your loved ones a Very Merry Christmas and all the best in 2018 Anne and Greg
Thanks Brittany for the great review. We are so glad you all enjoyed yourselves. Happy new year to you. Anne and Greg
Darcy, We are glad you enjoyed your stay. Regards Anne and Greg
Great location right across from Market Place and close to the village stroll. Lots of space for a one bedroom as the living room/ kitchen area is roomy. Everything was clean and the condo is in overall great condition. We we would stay here again.
The only drawback is Valhalla has only a very small community hot tub and no pool if you have a unit like this one without a private hut tub but other than that this place is great.
Hi Sam We are happy you enjoyed your stay. Hope to have you stay with us again. Regards Anne and Greg
We have stayed in over 20 properties in Whistler over the years but this condo is without a doubt the best. You feel like you are in a home. It is cozy yet spacious and location is superb. Everything has been thought of by the owners right down to the champagne flutes. The owners are very responsive to emails/questions and clearly want their guests to have a wonderful experience. Value is also exceptional.
We will definitely be back and have no hesitation in recommending this property. Thank you Anne and Greg.
Thank you for your kind words Rosemary. We are so happy you enjoyed your stay and that you felt at home. We look forward to you staying again.
Hi Drew, Thank you for the review. We are glad you enjoyed yourselves. We hope you can come and stay again as well. Anne and Greg
Hi Charles, Thank you for your kind words. We are pleased everything was good for you.
Anne and Greg
Thank you for the kind words. We are glad you had a great weekend on your annual trip. Hope to see you next year!
At one morning, one of the toilets doesn't flush. We texted Greg and his response was quick. We ended up fix the problem ourselves. One nice to have: better cooking wares. Most non-stick cooking wares are a bit rusty.
Marcus We are glad you and your friends had a great stay. Hope your event went well and you didn't get too much rain. Thanks for the feedback about the kettle and mug. We will take care of those things as soon as possible. Hope to have you stay with us again. Regards, Anne and Greg
We spent a great deal of time looking for accommodation in the area that had certain features, including, most importantly, a fireplace. We were staying in Whistler, after all. Upon arrival, we found the fireplace to be completely unoperational. When we called the host, he told us that the pilot light has probably just gone out, and did not make any arrangements whatsoever to help us fix it. We then spent the next two hours working to fix the fireplace - turns out there was a lot more wrong with it than the pilot light. In fact, I put my money on the conclusion that the fireplace hasn’t been in operation for some time and the host (who lives hours away) had no idea about the problem.
After that disappointing failure, we went to the bathroom hoping to warm up with a nice hot bath after we were unable to enjoy a fire as we had planned. Before the bathtub was even half full, the water started to run cold. There is no explanation for this other than the hosts' water heater is not being properly maintained.
After that second disappointing failure, we retreated to the bed which was fine except for the fact that it was very soft and left us with back pain in the morning. When we reported all of this to the host he didn’t have any sympathy and suggested that we were lying about some of the problems.
If you want a nice time away, don’t spend it in a place owned by a bad apple like this.
We are sorry that Jessica and her boyfriend did not enjoy their stay at our place. This is something we do take seriously. We have worked hard to make all of our guest visits enjoyable and have been proud of the responses we receive on-line and in our guest book. We discussed the issue with Jessica during and after her visit and made an offer of what we felt is reasonable recompense for their disappointment, which they accepted. Regarding the fireplace, we use it regularly and enjoy the ambiance it provides. We were disappointed that it was not working for Jessica and her boyfriend. We have had only one other incident where the pilot light went out and that was several years ago. We were at the condo the weekend following Jessica’s visit and found the pilot light was out. We relit it and the fireplace is now working fine. We have never considered the fireplace a critical component of a visit and did not have a response system in place in the event it was not working; we will be looking into a resolution for this. Regarding the hot water, we have no explanation why there was not enough to fill the tub. The hot water tank is six years old and we inspect it every visit. Our house keeper checked immediately after Jessica and her boyfriend departed and found there was hot water to the washing machine and the dish washer. We requested she check again the following day. She filled the bathtub full with hot water with no problems. Regarding the bed, some of our guests love it, some of them don’t. The mattress and box spring have less that a years’ worth of use since we purchased them. Regarding Jessica’s comment about our inattention and lack of care, we disagree. We made no accusations of lying and if Jessica feels we did, our apologies.
The location was very convenient for getting groceries, and the appointments of the condo made it exceptionally home-like and welcoming. The level entry is great for those of us who are a bit older. The ceiling fan in the master bedroom was a life-saver as we were there during a heat wave!
Air-conditioning is the only improvement that I can think of. The owners were extremely helpful in getting medications returned to us when we left them behind at check-out.
Truly service "above and beyond". Linda and Nick from Parksville,BC
Thank you Judy, We are glad it worked out well with your Dad. What a great way to spend time with him.
We look forward to having you stay again in the future. Anne and Greg
The owners Greg and Anne were very helpful, kind and pleasant to connect with as we stayed in contact by email. When they found a bag of personal items, they messaged me asking if it belong to us and if so they can bring them down to the lower mainland and then make arrangements for us to get it.
Thanks for making our stay special and memorable! We look forward to coming back!