Big White • ★4.92 • 2 Bedroom • 2 Baths • Sleeps 5

Essential Amenities

Private Hot Tub

Internet Access

Telus wireless high speed

Laundry - Insuite

Other

Fireplace - Gas

Private Amenities

Telephone

Steam Room

Iron and Ironing Board

Stereo

Games

DVD/Blu-Ray Player

Towels/Linens

Ski Storage

Other

Netflix/Chromecast/Apple TV

Cleaning Essentials

Television

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

Kettle

Blender

Toaster

Crock Pot/Slow Cooker

Dishwasher

Coffee grinder

Waffle Iron

Glassware

Roasting Pan

Bakeware

Pots and Pans

Coffee - Keurig

Spices

Cooking Oil

Cooking Utensils

Dishware

Knives/Knife Block

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Building Amenities

Fitness Facilities

fitness room includes treadmill, weight machines, and elliptical trainer

Games/Rec Room

pool table, ping-pong, air hockey, foosball, TV, and shuffle board with live closed circuit camera connected to your TV in your suite.

Ski Storage

Elevator

Safety Amenities

Smoke Detector

Carbon Monoxide Detector

First Aid Kit

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: No Refund
45+ Days Before: No Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 5. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We do not accept Travel Reseller bookings.

Wheelchair Accessible
Property can accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.

Delayed Arrivals
Sorry, No refunds.

Reservation Changes
Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
Use of common facilities is at your own risk. Please obey posted rules and regulations.

Housekeeping
Cleaning after departure is included; in addition, guests staying 8 nights or more receive a complimentary change of towels and bed linens every 5th day. Additional housekeeping can be arranged for a fee

Garbage Removal
Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.

Internet Usage
Included. Wireless internet is included with your stay.

Ski & Bike Storage
All ski and board gear must be stored in the storage locker provided. Any damage caused by equipment in the unit will be charged to the guests credit card.

Locking & Securing Unit
Door must be locked when not in unit. Any missing items will be charged to the guests credit card.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guest authorize a credit card charge for missing items as per our stated damage deposit policies.

Parking & Ticketing
There is 1 underground parking stall. Stall is marked

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

31 Reviews

David

Termeil, Australia

Stayed February 2024

Hosts Hayley and Myron went the extra mile to ensure we had a fantastic stay. I would come back in a heartbeat. Great location with true ski in / ski out in a well appointed property.

Shellie

Balaclava, Australia

Stayed February 2023

The apartment was clean and comfortable and more than adequate for our needs. Haley and Myron were exceptional hosts that answered all my stupid questions and left us a beautiful care package on our arrival.

Richard

Guelph, Canada

Stayed January 2022

Hayley went above and beyond to make our stay comfortable and enjoyable. I communicated with her a number of times prior to arrival and she always got back to me within an hour of my sending a message. The location is perfect for ski in/out. We stored our skis in the ground floor locker, took 10 steps out the door and skied down to the Lara Gondola. At the end of the day we would ski down from the village right to the door of the Condo. Doesn't get any better than this. The Condo was well equipped and we cooked virtually all our meals in the Condo, with special assistance from Haley.

Response from the property host...

Rick, thanks so much for the kind words. We are so happy to hear you had such a positive experience and that you love our spot on the mountain as much as we do! We really hope to host you again in the future. Thanks so much again!

Dean

West Kelowna, Canada

Stayed January 2021

We live in Kelowna but we stay up on the mountain every year over the holidays. This was our first time staying in the Timbers building and it was a great location. This beautiful unit is very well located and very well equipped. In a normal year, you are a three minute walk down to Happy Valley and skating, gondola, tubing etc. Having 2 bathrooms in a unit is also great and should never be underestimated. The owners- Haley and Myron were super nice people to deal with and the rental process was seamless. A bonus with this building as well is the underground heated parking and the full garbage and recycling bins on site (you don't have to haul away either yourself like in many other buildings on the mountain).

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Timbers at Happy Valley

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