Milner Family

NOTE: THERE IS NO HOT TUB IN SUMMER MONTHS!

PET FRIENDLYunit in Crystal Forest allows your pets to vacation with you. No longer will you have to leave your dog at home while enjoying the slopes.  This fully equipped clean and roomy two-storey, two bedroom, two full bathroom townhouse sleeps six comfortably. Equiped with all the amenities of home, the whole family can enjoy their stay

• Private hot tub
• large and lockable ski locker
• Secure underground parking for two cars.
• In Suite Laundry
• FREE Internet access in suite
• Check out our photo gallery.

To reserve your stay click 'BOOK NOW'!

Private amenities include 4 person hot tub, washer/dryer in unit, propane BBQ.

Suitable For:
Adults - Min Age to Stay: 25	Responsible adult .
Non-Smokers Only	Absolutely NO SMOKING in unit . If smoking outside, please consider the disposal of butts
Pets	Pet Friendly . Must be pre-arranged
Seniors	We welcome seniors.

Not Suitable For:
Graduation & Stag/Stagette Parties	Not permitted at this time .
Smoking Inside Permitted	No smoking is allowed inside our property.
Subleased Tenants	Subleasing to other tenants not permitted.
Travel Reseller Bookings - no Referral Fee offered	We do not accept travel reseller bookings.
Travel Reseller Bookings - Referral Fee offered	We do not offer referral fees for travel reseller bookings.
Wheelchairs
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)	Young adults age 17-24 not permitted, even if accompanied by adults who meet our minimum age requirement. No exceptions.
Young Adult Only Groups 17-24

No pet deposit is taken. However we ask pet owners to be responsible for the care of their pets. Any damage will be covered under the regular damage deposit. By booking with us, you grant us authority to charge your credit card up to $500 for damage, lost items or late departure. You will be consulted before such action is taken.

Reservation & Cancellation Policies

Arrival Days	Any days permitted .
Cancellations Made by Guests	Deposit payment non-refundable . If cancellation before 30 days from arrival, refund will be given minus deposit and a 4% transaction fee. No refund if within 30 days of arrival.
Cancellations Made by Owners	We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.
Courtesy Hold Reservations	Reservations are not held without payment. Confirm your reservation by clicking 'Reserve' .
Delayed Arrivals	No refunds . We recommend travel insurance to protect against delays
Delivery of Instructions and Access Information	Complete resort/condo information and coded access instructions will be sent upon final payment.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	When you book online, you are agreeing to our terms and condidtions.
Ineligible Guests Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation . Guests can re-book dates based on availability and all deposits/payments will be applied to the new reservation.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Reservations may be changed in compliance with our cancellation policy. You may lengthen your stay if availability permits. You may not be able to shorten stay without penalty.
Website Service Fee	Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.

Guest Stay Policies

Check-In Time	4:00 pm . Earlier check-ins may be possible- but must confirm
Check-Out Time	10:00 am . Strictly enforced
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements	The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation	The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Cleaning Costs	Will be taken from deposit . Please clean any major spills/accidents
Excessive Noise	Please consider other guests and our neigbours. Hot tub noise should be kept to a minimum after 10:30pm. Eviction will result if multiple complaints occur.
Hot Tub	If provided, treat Hot Tub usage with respect.
Housekeeping	Unit clean prior to arrival and after stay. Stays longer than 5 days will have linen change . Additional cleanings can be arranged at the owners request and at their expense
Internet Availability & Usage	Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.
Liability	We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Sun Peaks Resort.
Locking Door	Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure.
Maintenance Emergencies	24 hour contact by cell phone . Information in unit
Maximum Sleeping Capacity	6 . Strictly enforced
Missing Items
Noise Restrictions	Before 8 am and after 11pm . Please keep noise to a minimum while enjoying the hot tub.
Parking & Ticketing	Parking information will be provided in your check-in and arrival instructions email. We are not liable for any parking tickets or towing fees you may incur.
Policy Updates	Our policies may be updated from time-to-time, so please refer back to this site for any questions that you may have .
Property Damage	Guest authorizes up to a $500 CAD charge on their card upon departure in the event of property damage. Damage includes, but will not be restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost/broken/missing common or private property items, smoking inside the property
Rental Accommodation Zoning
Terms of Eviction	Smoking, excessive noise, common and private property damage, disturbing the peace, excess of 6 overnight occupants without permission . Strictly enforced

Guarantees Policies

Reservation Guarantee	Property Sale/Damage: We will do our best to keep your reservation intact -- however, we reserve the right to move you to a comparable property at comparable rates. If we fail to successfully relocate you, you will receive a full refund along with our sincere apologies. Travel insurance is always recommended for events outside of our (or your) control.
Snow Guarantee	We cannot guarantee snow conditions, which are out of our control. If there is mountain closure during your winter stay, please contact us about a partial refund, which may be possible but not guaranteed.

Secure underground parking with two designated stalls directly below unit. Ground floor entrance to two storey townhouse. Lockable large ski locker outside door. Roomy, fully equipped kitchen, living room, attached dining room and one full bathroom downstairs. Upstairs has 2 bedrooms with queen beds and ample closet space, second full bathroom, washer/dryer and small deck.

Sleeping Areas & Beds

Master bedroom

Comfortable with ample closet space

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen - very comfortable - new mattresses
Floor Level	1

Second bedroom

Comfortable with ample closet space

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen - very comfortable - new mattresses
Floor Level	1

Living Room

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Double Sofa Bed - New mattress 2012 - perfect for good night
Floor Level	1

Bathrooms

Bathroom 2

Full bathroom downstairs with underfloor heating.

Is Ensuite Bathroom	No
Includes	Bath, Heated Floors, Shampoo, Shower, Soap, Vanity

Bathroom 1

Large bathroom second storey, with underfloor heating for comfort.

Is Ensuite Bathroom	No
Includes	Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

Kitchen

Large and functional kitchen, with full size fridge, stove and dishwasher. Under tile heating means comfort while working in the kitchen. Lots of cupboard space. Fully equipped with pots/pans, utensils, dishes and extras like a coffee grinder and blender.

Blender	great for drinks!
Coffee grinder	Included
Coffee Maker	Included
Cooking/Eating Utensils	Plenty
Dishwasher	Included
Fridge	full size
Heated Floors	Included
Kettle	Included
Microwave	Included
Oven	self cleaning
Stove	full size
Toaster	Included

Living Area

Cozy and casual, the living room has a gas fireplace, TV with VCR and comfortable seating. Internet access free of charge for all guests.

Dining Area

Dining table that seats four or six with leaf (included). Three extra stools at counter for more seating. Buffet for added serving needs.

Special Features

Pet friendly unit encouraging owners to vacation responsibly with their pets. Laid back atmosphere hoping everyone who stays at the unit will enjoy their time at Sun Peaks.

Fireplace

Gas fireplace