Welcome to our Vacation Rental! 100% Recommended 7 Reviews
To our luxury and comfortable vacation home. Our home is in the newest phase (Phase 3) of South Pointjust above Happy Valley. The impressive and dramatic open floor plan gives a fantastic living space. Douglas fir flooring, maple shaker cabinetry and impressive rock floor to ceiling natural gas fireplace. Handsome and comfortable furniture are as impressive as the views from the large picture windows. FREE Wireless High Speed Internet access, Ipod docking station & Cable TV with HD. Our second floor home combines simplicity, luxury and comfort for your stay. Own transportation is not necessary as all amenities are within easy reach. We are located close to the lifts and have ski in/ski out access directly to and from our back door.
Highlights of Our Home:
- The great room with elegant furniture, Douglas fir flooring, natural gas fireplace and much more. Leather sofas and chairs.
- 3 TV's,2 DVD players, Stereo, PS 3 and HDTV with over 90 channels as well as Movies, Sports and more on Demand!!
- FREE Wireless High Speed Internet access
- Chef inspired gourmet kitchen with stainless steel appliances, granite counters and maple shaker cabinets.
- Private covered deck complete with Hot Tub and BBQ
- Two full bathrooms boast heated floors with a steam shower in master ensuite.
- Heated secure parking for 1 vehicle.
- In-suite Laundry with complimentary supplies.
Take a look at our Photo Gallery!
More Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists.
Local & Worldwide: 1 250 862 3437
Toll Free (CAN & USA): 1 877 717 3437
We look forward to having you stay at our home, thanks for visiting.
Photos & Video
Dining Table comfortably seats 8
Fully fitted and equiped kitchen with preparation island.
Large comfortable living space
En-suite Steam Shower
Double bed with single bunk and trundle
South Point Road Entrance
Gladed runs and terrain for all levels
We are here
Easy to get there.
New from 2010/11 - The Ice Wall located in the adventure park Happy Valley
Great snow, stunning views, good runs and no crowds.
Laras Gondola just below Southpoint
The famous Snow Ghosts
Calculate Your Rate
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Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Summer/Fall||Apr 11, 2016||Nov 23, 2016||
|Off Season, the ski resort is closed. Hot Tub is not available|
|First Tracks||Nov 24, 2016||Dec 15, 2016||
|Christmas||Dec 16, 2016||Dec 26, 2016||
|New Year||Dec 27, 2016||Jan 2, 2017||
|Winter Value||Jan 3, 2017||Feb 2, 2017||
|Regular Season||Feb 3, 2017||Mar 25, 2017||
|Spring Value||Mar 26, 2017||Apr 9, 2017||
|Summer/Fall||Apr 10, 2017||Nov 22, 2017||
|Off Season, the ski resort is closed. Hot Tub is not available|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
A modern 2 bedroom home with stylish open floor plan. Gourmet kitchen, natural gas fireplace and Douglas fir wood flooring.
From the heated floors in the entrance hall you carry on past the main bathroom, laundry facilities and 2nd bedroom entrances to enter the Great Room, giving you an airy living space. Large kitchen with stainless steel appliances, solid wood cabinets, granite counter tops and preparation island. The functional dining area is beside the kitchen with the luxurious and cosy living room beyond. The stone fireplace from floor to ceiling is natural gas. Large picture windows allow the sun in and views to the mountains.
Comfortable and sophisticated living space with quality furniture to watch the fire, HDTV or DVD. The Master bedroom with luxurious en-suite is off the dining area. Covered private deck with own hot tub and BBQ is accessible from the living room.
Sleeping Areas & Beds
Spacious room with king bed, window seat, wall mounted LCD TV and DVD Player Clock Radio
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Double bed with single bunk over and pullout single trundle. TV with DVD & Playstation 3. Generous closet space.
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||2 Double/Single Bunk, 1 Single Trundle Bed|
Snuggle into our queen size sofa bed to watch the fire as you fall asleep. Quality linens and sheets to keep you warm and toasty.
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed|
A full size bath tub, vanity with plenty of storage and heated slate flooring in the Main bathroom.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity|
En Suite to master bedroom. Toasty warm heated tiled floor. Large steam shower with seat to ease tired ski legs. Fresh Towels and complementary soap provided.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shower, Soap, Steam Shower, Vanity|
Designer kitchen with the foodie in mind. Top of the range stainless steel appliances, granite counter tops with generous work space, maple shaker cabinets and all type of cookware you may need to create a gourmet meal or simple snack. The island has stools for entertaining guests while preparing that perfect meal.
|Basic Food Staples||Salt, Pepper and a selection of spices|
|Cooking/Eating Utensils||12 place setting dinner service|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Fridge||Side by side stainless steel with ice and filtered water|
|Garbage Bags||Yes, and recycling bags as well.|
|Glassware||Full range of tumblers and wine glasses|
|Napkins||Yes and Kitchen Towels|
|Oven||Yes, stainless electric|
|Stove||Yes, flat top electric range|
Spacious comfortable seating area for watching TV, DVD or chilling out in front of the fire.
Beautiful large wooden dining table which seats 8 people on high backed chairs. Elegant dining or informal snacking the choice is yours, everything is there for you to do either.
|Fireplace||Natural Stone gas fire provides a superb feature to the main room|
A true ski in and ski out home.
A wood and leather flavour flows through the quality interior. The great room was planned especially with entertaining and relaxation in mind. Practical and stylish furniture, a stone crafted natural gas fireplace with expansive windows to take in the sun and snowy vista.
|Baby/Infant Equipment||Available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca|
|Basic Food Staples||Spices, salt & pepper.|
|BBQ||Natural Gas - located on own deck.|
|Books||Selection of guest books available|
|Coded Access||Garage and Entry doors are coded Key less access|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Deck||Private, covered deck with BBQ & Hot tub.|
|Dining Area||Seating for 8 in comfort.|
|DVD Library||A selection is available.|
|DVD Player||In lounge and both bedrooms.|
|Fireplace||Stone clad gas fire place.|
|Fresh Linens||Towels and bed linens provided.|
|Games||Play station 2 in second bedroom.|
|Guest Parking||Limited guest parking is available in outdoor parking lot. Additional guest parking available in Happy Valley parking lot for a fee.|
|Hairdryer||Wall mounted in each bathroom.|
|Hot Tub - Private||Located on own deck. Seats 6.|
|Internet Access - Wireless Internet||Secure, High Speed Wireless Internet provided|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Yes|
|Laundry Facilities||Separate washing machine and tumble dryer|
|Living Area||Spacious and comfortable.|
|Resort Information||Included at check in & guest directory located in unit.|
|Safety Equipment||Smoke detector, fire extinguisher, and over head sprinkler system.|
|Secure Reserved Parking||One space in secure heated garage.|
|Secure Ski and Bike Storage||Secure ski locker located next to front door.|
|Steam Room||Steam shower in master en suite.|
|Stereo||ipod and MP3 docking station|
|Telephone||Free local calls.|
|TV-Digital or HDTV||HDTV with Movies, Sports and more on Demand!!|
|Video Game Connectivity||Playstation in second bedroom.|
|Wheel Chair Accessible||Single level home with elevator access.|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets available at Kelowna Retail Locations:
Cooper's Foods at 301 Highway 33 West offers approximately $20.00 off mid-week day passes. Phone: (250) 765-5690 Store Hours: Sunday to Saturday 8am – 10pm
Sport Check at 2271 Harvey Ave., includes night skiing vouchers with each day pass purchased. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Transportation Services to the Resort:
There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture:
Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are also available for rental.
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
|Grocery Delivery||Order online before your arrival at www.vacationfoods.com|
Location & Map
We are in the perfect location for access to ALL resort amenities. Just steps to the Happy Valley Adventure Area and Lodge, the huge outdoor skating area, tube runs and x-country ski trails. A 5-minute ride up the Gondola will take you to the village centre, lifts, restaurants & shopping and Kids Centre. Ski in at day's end over the Skier's Bridge or down Gondola Way for an easy ski home.
Access Time to Lifts
|Ski in Ski out|
|Free transport to village & lifts|
Access Time to Shops & Restaurants
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Greater than 10 minutes walk|
|Free transport to village & lifts|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 years old. Unless accompanied by parent/guardian.|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|No Smoking Inside - Smoking Outside Permitted||Absolutely no smoking allowed inside. Smoking outside is permitted.|
|Non-Smokers Only||This is a 100% smoke-free property.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Wheelchairs||Property can accommodate wheelchair use and wheelchair access.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not permitted.|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted.|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.|
|Courtesy Hold Reservations||We cannot hold reservations without payment. Please click RESERVE NOW.|
|Delayed Arrivals||No refunds, Sorry.|
|Delivery of Instructions and Access Information||Sent by email upon receipt of balance of payment. Includes directions and access codes.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||4:00 pm. STRICTLY ENFORCED|
|Check-Out Time||10:00 am. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund. Please be considerate of your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at time of departure. Waste disposal and recycling containers are on site located in the parking lot.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm or any property damage suffered or caused by any guests or their guests while they are staying at our property or while visiting Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests.|
|Maximum Sleeping Capacity||8 people. Additional persons will result in immediate eviction|
|Missing Items||Guests authorize credit card charge for replacement of missing items.|
|Noise Restrictions||Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.|
|Parking & Ticketing||There is one numbered parking stall for guests exclusive usage. The common parking areas outside the building are operated on a first come first served basis. There is additional parking in the Happy Valley parking lot, a short walk from the condo|
|Policy Updates||Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term, rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in unit.|
|Ski & Snowboard Gear Storage||Equipment must be stored in the secure ski locker provided. We accept no responsibility for stolen items. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.|
|Snow Guarantee||Sorry no Guarantees.|
Thanks for considering sharing our home we hope you enjoy your stay.
We have been skiing for more than 25 years and skied many resorts in Europe, Canada and the USA. After all of this we decided to choose Big White to have a permanent ski home. WHY? Its the snow, just as it says in all the advertisements. The people here are all very helpful, friendly and make you welcome to their mountain. We enjoy the relaxed nature, uncrowded runs with a variety of runs for skiers of all ages and abilities. We hope you enjoy it as much as we do and become hooked on Big White.
Five Days at Southport
Calvin from Ottawa, Canada
Date: Mar-30-2016 for a stay in Mar 2016
I thought the condo and its amenities -- kitchen, bathrooms, beds (except for the sofa bed, which had a broken frame) were first-rate. My reservations relate to issues external to the condo itself. Specifically, we had what my son referred to as "heel walkers" in the condo above us; they made so much noise just walking about the condo that it seriously interfered with our quiet enjoyment of the property. My son called on them with a polite request that they try to walk a little more quietly, but that request was ignored. Happily, they apparently slept at night and didn't rise again until 7:00 am or thereabouts, so there was some relief at night.
My second concern had to do with the storage of garbage in the garage. It was disgusting, with broken plastic bags of food waste on the floor, an overflow of beer and liquor bottles in the recycling section, and an overflow of garbage bags in the bins. I didn't get the impression that the property managers were delivering an acceptable level of service, at least in relation to the management of garbage. In the same vein, though not as serious, were the presence of sodden cigarette butts on the walkway outside the front door of the condo. (No one in our group was a smoker.)
As noted, my concerns relate to issues external to the condo and are not to be construed as a complaint about the condo itself. Having said that, it would have been a small improvement to provide separate bins in the condo for garbage and food waste, on the one hand, and recyclables (glass, plastic, etc.) on the other.View Full Review Owner Has Responded
Nathan from kailua, United States
Date: Feb-28-2016 for a stay in Feb 2016
My family and I were very happy on the apartment, the private Jacuzzi was great, the apartment was warm and cozy the beds were very comfortable... In my opinion Southpoint location is perfect we couldn't ask for more... We will be staying there again...View Full Review Owner Has Responded
Amazing Vacation home.
Justin from Lower Hutt, New Zealand
Date: Feb-10-2016 for a stay in Jan 2016
Loved it , wonderful place and location.View Full Review
Colleen from Vancouver, Canada
Date: Mar-18-2015 for a stay in Mar 2015
We have had the pleasure of staying in the Southpoint building a few times over the past few years and it never disappoints. This was our first time staying in this particular unit and it completely lived up to all of our expectations. The unit is well maintained and nicely furnished. We cooked all of our meals in the kitchen which was well stocked. The hot tub was wonderful.
Our yearly trip to Big White never disappoints thanks in large part to the fantastic accommodations.View Full Review Owner Has Responded
Wonderful South Point
Ann from Jan Juc, Australia
Date: Feb-04-2015 for a stay in Jan 2015
We stayed for the second year in a row at South Point, Andy and Judith Haliday's beautiful home in the snow. We only wish our stay could have been longer. it is a wonderfully appointed apartment with everything provided and at such a high standard. The only disappointment is that it looks like that most of South Point is booked out for the first part of January in 2016. Hopefully we can find some dates later in January/early February while we are still on summer holidays in Australia. We absolutely love Big White and staying at South Point and we hope to come over from Australia every winter, Ann and Graham Jarrold
View Full Review Owner Has Responded
First-class Condo in Big White
cal_becker from Ottawa, Canada
I stayed at 22 Southpoint March 22-27 with my brother and my son and his wife. We were delighted with the condo: it was clean, the beds were comfortable, the linens were fresh, there were ample towels, the kitchen was well-equipped, etc. A feature that deserves more attention is the condo's location. It's located below the village, perhaps 200 yards from the base. We were surprised and pleased to be able to ski from the condo to the base, board the gondola and get ourselves up to the village, where we could access the lifts, the restaurants and the grocery and liquor stores. This location also meant that we could ski in the morning, come back to condo for lunch and a rest and then go skiing again in the afternoon, with a shower and a soak in the hot tub before dinner. It was a genuine ski in/ski out experience at a reasonable price. The only negative related not to the condo per se, but rather to the building's property and waste management services. The garage where the garbage and recyclables were stored was a sorry, sorry mess. I'll leave it at that, without further elaboration.
Thanks for the great review Calvin. South Point does boast an excellent ski in ski out location. We have brought your concerns regarding the waste disposal area to the building managements attention. We hope to host your future stays at Big White!
Wonderful accommodationin in Big White
Ann from Australia
The service and assistance given by all staff at Big White was fantastic. Our accommodation was perfect. The kitchen was beautifully appointed a joy to prepare meals in. It had every type of quality kitchen appliance and equipment required. The siting room area with the gas log fire was delightful to relax in after a day skiing and of course, the hot tub on the balcony was very relaxing and spotlessly clean. The bedrooms were also beautifully appointed with luxurious doonas, towels and sheets. This apartment is a credit to the owners.