Deluxe Eagle Lodge Condo

I am very proud of my home and have equipped it well so that I and my guests may enjoy as many of the comforts of home as possible. I have many things that other units may not have.  For example, baby equipment, lots of kitchen equipment, unique art work on the walls and more.  I am also trying very hard to make my home 'greener'.  

Suitable For:
Adults - Min Age to Stay: 25	25. At least one member of the party must be 25 or older and assume responsibility for the group.
Babies, Kids & Teens	We welcome kids and families.
Celebrations & Special Events	We welcome special events. Please contact us for details.
Groups Renting Multiple Properties	We allow groups renting multiple properties to use the common areas of our property, such as the dining or living area.
Long Term Renters (Monthly)	We provide long term stay rates on request. Damage deposit required. Maximum of 4 guests for stays of 2 weeks or longer.
Non-Smokers Only	Absolutely no smoking in condo or on patio.
People with Restricted Mobility	No stairs. Wheelchair accessible shower on ground floor of Lodge by hot tub.
Seniors	We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered	We accept travel reseller bookings but do not offer referral fees.
Wheelchairs	Property can accommodate wheelchair use and wheelchair access. We have walk-in shower. Handicap shower on ground floor by hot tub.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)	We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.

Not Suitable For:
Graduation & Stag/Stagette Parties	Absolutely no grad, stag or stagette parties allowed.
Pets	Sorry no pets.
Smoking Inside Permitted	This is a 100% smoke-free property. No smoking outside as Whistler recently passed a bylaw forbidding smoking in the resort municipality of Whistler 6 meters or less from a window or public building.
Subleased Tenants	Subleasing to other tenants not permitted.
Travel Reseller Bookings - Referral Fee offered	We do not offer referral fees for travel reseller bookings.
Young Adult Only Groups 17-24	On occasion with special permission, references and, depending on age, discussion with a parent.

POLICIES: Our property policies are firm and require your active acceptance when you book our home. Please read them carefully and contact us if you have any questions or concerns about them. We do not charge a damage deposit at the time of booking. However, by booking with us you grant us authority to charge your credit card up to $500CAD for damage, missing items, or extraordinary cleaning costs.

Reservation & Cancellation Policies

Arrival Days	Guests may arrive any day of the week.
Booking & Arrival Deadline	Must book and pay full balance at least 48 hours before your arrival date.
Cancellations Made by Guests	Loss of deposit. Balance, once paid, refundable only for amount rebooked less 5% cancellation fee.
Cancellations Made by Owners	We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.
Courtesy Hold Reservations	Reservations are not held without payment. Please confirm reservation by clicking 'RESERVE NOW'
Delayed Arrivals	No refunds. We are not responsible for circumstances which result in delayed arrivals
Delivery of Instructions and Access Information	Check-in information and your receipt wil be e-mailed to you on balance of payment by Allura. You will also shortly receive information from the Whistler Town Plaza Front Desk.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Identification Documents	We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.
Guest Stay Contract	Required to confirm reservation. Please sign, date and return copy of confirmation letter as requested.
Ineligible Guests Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation without refund of deposit. Guests can rebook dates if still available. Deposit will not be recharged
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	If availibility permits and in concordance with our cancellation policy. You may lengthen your reservaion if availibility permits. If you would like to shorten your stay please give us at least 30 days notice.

Guest Stay Policies

Bike Storage	Secure bike storage room on garage level. Need padlock. At your own risk.
Check-In Time	4pm. Contact us before arrival. Early check-in may be possible
Check-Out Time	10 am. Contact us before arrival late check-out may be possible
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	See 'Property Damage'.
Excessive Noise	See 'Terms of Eviction.
Garbage Removal	Guests are requested to remove their garbage during stay and on departure. Directions to garbage bins in entry information. You will be charged for extra cleaning costs related to the removal of excess garbage.
Housekeeping	Provided on arrival & departure. Interim cleans available at GUEST'S EXPENSE on request. $100 + $30 for linens.
Internet Availability & Usage	Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.
Liability	We are excluded from liability for personal, bodily injury in our home, while in transit to our home or while on resort property. We are also excluded from liability for lost, damaged or stolen guest items outside of our property.
Maintenance Emergencies	24/7 in resort maintenance. Information provided with entry information. In resort emergency housekeeping, maintenance & lock-out services.
Maximum Sleeping Capacity	6 people overnight. 4 max for long term stays of 2 weeks or more. Strictly enforced. Parties of 7 or more will be evicted or for stays of more than 2 weeks parties of 5 or more.
Missing Items	See Property Damage Policy.
Noise Restrictions	See 'Terms of Eviction'.
Parking & Ticketing	Parking information will be provided in your check-in and arrival instructions email. We are not liable for any parking tickets or towing fees you may incur. Nightly parking fee payable to Front Desk on arrival.
Policy Updates	November 2, 2017
Property Damage	Stays of 30 days or full calendar month (31 days) or less: Front Desk takes credit card information and renews this every 10 days with guest as security for up to $500 charge for damage or loss. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges including those ofr removal of excess garbage, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupants' behavior while in the property or on common premises. For stays over 30-31 days: Front desk will charge your credit card $500. This will be refunded to your card after housekeeping for the unit has confirmed there is no damage or loss on departure.
Rental Accommodation Zoning	Our property is legally zoned for both short and long term rental use.
Resort Information	Available on Allura or www.whistlertownplazadirect.com. Also at check-in or in the brochure basket in the condo.
Ski & Snowboard Gear Storage	Ski locker in locked room as you enter Eagle Lodge. Extra boards may be stored on deck. Damage or excessive cleaning to the property due to your equipment will result in extra charges to your credit card.
Terms of Eviction	By 24 hour security company. Guests will be evicted for excessive noise, common and private property damage, disturbing the peace

Guarantees Policies

My Web Site Guarantee	We guarantee we will honour all rates posted on our websiteat the time your reservation request is submitted.
Reservation Guarantee	We relocate you to a comparable property. If there are any rate increases associated with the move we will contribute up to $100CAD/night towards rate equalization.
Snow Guarantee	If over 65% of the lifts are closed all day due to rain or inadequate/unsafe snow and weather conditions we will give you a 50% refund/night for each day lifts remain closed.
Weather Guarantee	We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.

Our condo is decorated in warm, welcoming colors. As it has many windows and encompasses a three-sided corner of the building it is always bright and cheerful even on cloudy days. The living room and adjacent dining area are spacious and comfortable areas for entertaining friends, watching a movie on the DVD, listening to your favorite CD, playing some of the games provided or just reading one of the novels in our 'library' and resting after a a day of activity. In the summer there is nothing better than sitting out on our deck with a glass of wine or beer watching the world going by and chidren playing on the boulders in the plaza below. 

Sleeping Areas & Beds

Brand new quality Eurotop mattresses in both bedrooms.  Flat screen cable TVs in both rooms.  Master has DVD player also. Both bedrooms have lots of windows and are roomy and bright.  

Master

Large, light room with queen size bed, TV and DVD player, roomy closet with full length mirror, drawers for storage so you do not need to live out of your suitcase!

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen - Brand new quality eurotop mattress
Has Ensuite Bathroom	Yes
Floor Level	1

2

1 Queen size bed, closet with full length mirrors, chest of drawers, TV. You can put your suitcases in the closet.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen - Brand new quality Eurotop mattress
Floor Level	1

Living Room

Queen size fold out sofa.

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Queen Sofa Bed
Floor Level	1

Bathrooms

Bathroom 1

Master bath with bath/shower, hairdryer, hotel size shampoo and soap basket provided. Beautiful forest green tiled floor heated, we swear, by the ovens of the Caramba below us at no extra charge!

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Bath, Hairdryer, Heating Lamp, Shower

Bathroom 2

Large shower with glass doors, forest green tiled floor, hotel sized soap and shampoo basket, hairdryer. Closet containing First Aid Kit and iron.

Is Ensuite Bathroom	No
Includes	Basic Supplies, Hairdryer, Heating Lamp, Shower

Kitchen

Fully equipped with modern appliances, equipment and food staples.

Aluminum Foil	Aluminum foil, Saran wrap and plastic baggies in drawer in kitchen
Basic Food Staples	Included
Blender	Included
Coffee grinder	Included
Coffee Maker	Included
Cook Books	Included
Cooking/Eating Utensils	Included
Crock Pot	Included
Dish Soap	Dish and dishwasher soap in kitchen
Dishwasher	Brand new dishwasher
Electric Mixer	Included
Fondue Pot	Included
Food Processor	Included
Fridge	Brand new refrigerator
Glassware	Glassware in hutch in dining area
Kettle	Electric kettle and teapot
Microwave	Above stove, built in
Oven	Yes
Rice Cooker	Included
Stove	Brand new stove and oven
Toaster	Included
Waffle Iron	Included

Living Area

Spacious, comfortable and with sliding glass doors in center opening onto deck overlooking Plaza. Long walls are the outside walls filled with windows and light. Well insulated. Enjoy watching movies, TV, or listening to a good CD in front of the river-rock fireplace. Look in the hutch for a vacation novel, family games and information about the area. Enjoy the extra comfortable deluxe sofa and armchairs.

Dining Area

Light and roomy, adjacent to living room and kitchen. Photos of winter and summer activites from the Whistler archives on the wall.

Special Features

My condo is in the heart of the pedestrian area of Village North overlooking Whistler Town Plaza. Guests have told me I have the prime location in the Village!  Walk downstairs to dinner - there are 3  restaurants in the Plaza and many others close by. On your way back visit Roger's Chocolates beside the entrance to Eagle Lodge and choose some of their delectable chocolates. Or instead, stroll down the length of Eagle Lodge, past the Millenium Place (great live entertainment in a lovely theatre) to the Olympic Plaza. Exit the back of the building and cross Blackcomb Way to reach the beautful new Audain Art Museum featuring BC art and also traveling exhibits.  Just past the museum is the Valley trail to Lost Lake, the award winning First Nations Cultural Centre and the Upper Village.  Alternatively, you can turn left from the entrance to the lodge and continue up the Village Stroll towards the gondolas passing restaurants, coffee houses, shops and entertainment. Most guests park their car and never use it (parking in Whistler can be difficult if you do not have a reserved space)

I and my great housekeeper are workiing together for your and the environment's protection by using environmentally friendly products.  Eagle Lodge encourages recycling.

Our condo is one of the largest in Whistler Town Plaza with many windows, unique, personal features and a wide deck from which to observe people and activities in the Plaza below and gallery seating for First Night at New Year and in the summer.

Art	Interesting personalized art in every room
Decor	Personal items and furniture in excess of standard for Town Plaza Suites provide for more comfort and storage space. We have the room!
Fireplace	River rock gas fireplace in living room
Views	Primarily the Plaza but views up the Stroll to Whistler Mountain and from the deck Blackcomb and Rainbow Mountain to the west.