- Guaranteed at least 24 hours between guest departures and arrivals
- Advanced cleaning procedures that meet or exceed the Health Authority of British Columbia guidelines
Welcome to my vacation home in Whistler!
Temporary Coronavirus Policy through November 2020: Deposit and balance refunded in full if guest cannot physically travel (up to 2 weeks prior) due to a documented flight cancellation, border closures, or other official travel or health restrictions because of the coronavirus pandemic or if guest is sick or family memeber is sick with CoViD.
Guests have told me it has one of the the best locations in town. It is only a 5-7 minute walk to both Whistler and Blackcomb mountain gondolas. Walk out the front door of the lodge to stores, restaurants, amenities and services. The Audain Art Museum is across the street as is the public library and the Maury Young Arts Center and theatre. The First Nations Squamish Lil'wat Cultural Centre is only a short walk away. Park your car in the secure parking garage (nightly fee) and forget about it!
The Whistler Town Plaza front desk services ensure quick and easy check in and check out and the friendly staff are available to help with questions about the resort, discount tickets and assistance with any housekeeping or maintenance concerns.
My corner unit is one of the largest in Eagle Lodge and facing SW is bright and cheerful even on overcast days. There is a roomy deck overlooking the plaza which is great for watching family entertainment under the gazebo, the people walking by and the children playing. There are 2 bedrooms and 2 bathrooms one of which is ensuite. The kitchen is fully supplied with all you need to cook or bake at home. Please scroll down to see all the amenities in the unit.
Downstairs there is a large common hot tub, exercise room, and secure ski and bike storage.
To make a reservation click 'Reserve Now'
Matthew from New Westminster, Canada
Date: Jun-28-2020 for a stay in Jun 2020
The condo was very clean upon arrival. Very cozy and comfortable. The location was close to everything, however a couple of nights were noisy due to people out late, but overall, it was a great place to stay and enjoy our Whistler vacation. Thank you!View Full Review
Steve from Sydney, Australia
Date: Mar-13-2020 for a stay in Feb 2020
The corner location is fabulous and Vivienne was very responsive and helpful.View Full Review
I am very proud of my home and have equipped it well so that I and my guests may enjoy as many of the comforts of home as possible. I have many things that other units may not have. For example, baby equipment, lots of kitchen equipment, unique art work on the walls and more. I am also trying very hard to make my home 'greener'.
|24 HR Emergency Maintenance||Yes, call front desk|
|Air Conditioning||Included - great for summer! We also have two fans.|
|Baby/Infant Equipment||Portable crib, high chair and booster seat, potty, stroller, blender. Please let us know in advance.|
|Basic Food Staples||Yes - enjoy hot coffee, tea or hot chocolate on your arrival|
|Check-In Assistance||Hotel standard front desk services|
|Complimentary Housekeeping||Included on departure and arrival.|
|Concierge/Front Desk - On Site||Available to answer all your questions.|
|Deck||Wide deck overlooking plaza|
|Dining Area||Old photos of Whistler on the walls|
|Fireplace||River rock gas fireplace in wall beside TV. Enjoy both!|
|Fresh Linens||Complete set of bath, table, kitchen and bed linens for 6 people|
|Hairdryer||Hair dryer in both bathrooms.|
|Internet Access - Wireless Internet||Bring your own lap top!|
|Iron and Ironing Board||Included|
|Knapsack||Included - great for shopping and lunches|
|Laundry Facilities||Washer and Dryer. Laundry soap provided.|
|Living Area||Relaxing armchairs for your comfort.|
|Safety Equipment||First Aid Kit, sprinkler system, smoke alarms and fire extinguisher in kitchen.|
|Telephone||Telephone in kitchen|
|Wheel Chair Accessible||Yes|
|Coded Access||Locked entry to Lodge|
|Fitness Facilities||Exercise room adjacent to the hot tub.|
|Guest Resort Information||Information and reservations at the front desk|
|Hot Tub||Large indoor hot tub and showers downstairs. Don't forget flip flops or slippers and swimsuit!|
|Lift Ticket Delivery||At front desk if order through them online in advance.|
|Parking - Over Height Available||Garage roof is high!|
|Secure Reserved Parking||Gated Eagle Lodge parking area. Nightly fee.|
|Secure Ski and Bike Storage||Definitely|
|Security System||You will receive key cards at check-in.|
- Complimentary housekeeping on arrival and departure. Mid stay clean and change of linens available at hour own expense.
- Lift tickets at front desk if order through them ahead of time online. Tickets at base of gondolas if order online through Allura. Both options offer better rates than at the ticket window.
- Easy check-in at front desk. They will e-mail you information before your arrival.
|24 HR In-Resort Emergency Help||Call the front desk.|
|Catering||There are a number of options for catering in Whistler. Google!|
|Emergency Check-In Service||Through the front desk.|
|Garbage Pickup||Garbage pick up is in the basement of Whistler Town Plaza. Please recycle! it is your responsibility to remove all garbage from the unit on departure.|
|Grocery Delivery||There are a number of options. Google!|
|Lift Ticket Delivery||Order ahead online through the front desk www.whistlertownplazadirect.com and your discounted tickets will be at the desk on your arrival.|
|Mountain Orientation||Information at the front desk|
|Organize Childminding||Ask at the front desk|
|Resort Tours||Information at the front desk|
My home is located in Whistler Village North facing SW over Whistler Town Plaza. On the map it is located between the lower corner of Main Street and Blackcomb Way. It is one building away from the pedestrian bridge over Village Gate Blvd which is the demarcation between the Main Village and Village North. The shuttles run down Blackcomb Way and Village Gate Blvd. To use the valley map, click on the map image and then click on the area you want to zoom in to! You can keep doing this to move all over the valley map. Click Reset on the window to go down to normal size.
|Area||Whistler Village North|
|Development||Whistler Town Plaza - Eagle Lodge|
Our rates are by the night for up to 6 occupants and are posted in Canadian currency. For long term stays of 2 weeks or more the maximum occupancy is 4. We accept payment by VISA or MASTERCARD. You must enter your payment on-line through this website using Allura Direct's secure transaction processing system. Click 'RESERVE' at the top of the page. This method of payment protects your security and privacy. Please note that our rates are non-negotiable. Click on green 'GO' below for rate in your currency. Thank you.
|Applicable Taxes||PST of 8% applies,
MRDT of 3% applies,
GST of 5% applies
(taxes not included in the rates below)
|Service Fee||This all-inclusive fee is charged by alluraDirect.com to ensure your trip is safe & secure. Save on fees when reserving with us - up to 50% less than the other rental websites! Services like trip support, dispute resolution, secure credit card payments, property verification, privacy protection and much more are provided. Rent and rest easy!|
Minimum night stay requirements are based on your arrival season only.
All prices are listed in Canadian funds
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Autumn||Sep 15, 2020||Nov 30, 2020||
|Early Winter||Dec 1, 2020||Dec 17, 2020||
|Holidays||Dec 18, 2020||Jan 2, 2021||
|The best place to celebrate the holidays|
|Mid Winter||Jan 3, 2021||Feb 11, 2021||
|Winter Break||Feb 12, 2021||Feb 21, 2021||
|Late Winter||Feb 22, 2021||Mar 20, 2021||
|Spring Snow & Sunshine||Mar 21, 2021||Apr 30, 2021||
|Early Summer||May 1, 2021||Jun 30, 2021||
|Summer||Jul 1, 2021||Sep 13, 2021||
For your privacy, security and convenience, we accept payment by VISA or MASTERCARD entered through the secure, on-line payment facility on the AlluraDirect website. All rates are non-negotiable and are subject to 5% GST refundable to non-residents of Canada. We do not charge a damage deposit except for long term stays of one month or longer.
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||No damage deposit collected|
|Less than 45 days prior to arrival||Full payment||At time of booking|
|Adults - Min Age to Stay: 25||25. At least one member of the party must be 25 or older and assume responsibility for the group.|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|Groups Renting Multiple Properties||We allow groups renting multiple properties to use the common areas of our property, such as the dining or living area.|
|Long Term Renters (Monthly)||Monthly rates apply. Damage deposit required. Maximum of 4 guests for stays of 2 weeks or longer. FREE mid stay clean for stay of 30 days or longer.|
|Non-Smokers Only||Absolutely no smoking in condo or on patio.|
|People with Restricted Mobility||No stairs. Wheelchair accessible shower on ground floor of Lodge by hot tub.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Wheelchairs||Property can accommodate wheelchair use and wheelchair access. We have walk-in shower. Handicap shower on ground floor by hot tub.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
Not Suitable For:
|Graduation & Stag/Stagette Parties||Absolutely no grad, stag or stagette parties allowed.|
|Pets||Sorry no pets.|
|Smoking Inside Permitted||This is a 100% smoke-free property. No smoking outside as Whistler recently passed a bylaw forbidding smoking in the resort municipality of Whistler 6 meters or less from a window or public building.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24||On occasion with special permission, references and, depending on age, discussion with a parent.|
Reservation & Cancellation Policies
Temporary policy through November 2020: If guest cannot physically travel before arrival (up to 2 weeks) due to a documented flight cancellation, border closure or other official travel or health restrictions related to the coronavirus or if guest is sick or family member is sick with Covid a full refund will be offered.
|Arrival Days||Guests may arrive any day of the week.|
|Booking & Arrival Deadline||Must book and pay full balance at least 48 hours before your arrival date.|
|Cancellations Made by Guests||Loss of deposit. Balance, once paid, refundable only for amount rebooked less 5% cancellation fee. If cannot travel due to restrictions/issues relating to coronavirus pandemic deposit and balance will be refunded in total. .|
|Cancellations Made by Owners||We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.|
|Courtesy Hold Reservations||Reservations are not held without payment. Please confirm reservation by clicking 'RESERVE NOW'|
|Delayed Arrivals||No refunds. We are not responsible for circumstances which result in delayed arrivals|
|Delivery of Instructions and Access Information||Check-in information and your receipt wil be e-mailed to you on balance of payment by Allura. You will also shortly receive information from the Whistler Town Plaza Front Desk.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Identification Documents||We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.|
|Guest Stay Contract||Required to confirm reservation. Please sign, date and return copy of confirmation letter as requested.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation without refund of deposit. Guests can rebook dates if still available. Deposit will not be recharged|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||If availibility permits and in concordance with our cancellation policy. You may lengthen your reservaion if availibility permits. If you would like to shorten your stay please give us at least 30 days notice.|
|Website Service Fee||Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact firstname.lastname@example.org between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.|
Guest Stay Policies
|Bike Storage||Secure bike storage room on garage level. Need padlock. At your own risk. No bicycles in unit per Whistler town Plaza policy.|
|Check-In Time||4pm. Contact us before arrival. Early check-in may be possible|
|Check-Out Time||10 am. Contact us before arrival late check-out may be possible|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|COVID Contact Tracing Requirements||The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.|
|COVID Maximum Guest Limitation||The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.|
|Excessive Cleaning Costs||See 'Property Damage'.|
|Excessive Noise||See 'Terms of Eviction.|
|Garbage Removal||Guests are required to remove their garbage during stay and on departure. Directions to garbage bins in entry information. You will be charged for extra cleaning costs related to the removal of excess garbage.|
|Housekeeping||Provided on arrival & departure. Interim cleans available at GUEST'S EXPENSE on request. $100 + $30 for linens. Stays of 30 nights or longer one FREE mid stay clean.|
|Internet Availability & Usage||Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.|
|Liability||We are excluded from liability for personal, bodily injury in our home, while in transit to our home or while on resort property. We are also excluded from liability for lost, damaged or stolen guest items outside of our property.|
|Maintenance Emergencies||24/7 in resort maintenance. Information provided with entry information. In resort emergency housekeeping, maintenance & lock-out services.|
|Maximum Sleeping Capacity||6 people overnight. 4 max for long term stays of 2 weeks or more. Strictly enforced. Parties of 7 or more will be evicted or for stays of more than 2 weeks parties of 5 or more.|
|Missing Items||See Property Damage Policy.|
|Noise Restrictions||See 'Terms of Eviction'.|
|Parking & Ticketing||Parking information will be provided in your check-in and arrival instructions email. We are not liable for any parking tickets or towing fees you may incur. Nightly parking fee payable to Front Desk on arrival.|
|Policy Updates||April 30, 2019|
|Property Damage||Stays of 29 days or less: Front Desk takes credit card information and renews this every 10 days with guest as security for up to $500 charge for damage or loss. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges including those for removal of excess garbage, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupants' behavior while in the property or on common premises. Stays over 29 days: Front desk will charge your credit card $500. This will be refunded to your card after housekeeping for the unit has confirmed there is no damage or loss on departure.|
|Rental Accommodation Zoning||Our property is legally zoned for both short and long term rental use.|
|Resort Information||Available on Allura or www.whistlertownplazadirect.com. Also at check-in or in the brochure basket in the condo.|
|Ski & Snowboard Gear Storage||Ski locker in locked room as you enter Eagle Lodge. Extra boards may be stored on deck. Damage or excessive cleaning to the property due to your equipment will result in extra charges to your credit card.|
|Terms of Eviction||By 24 hour security company. Guests will be evicted for excessive noise, common and private property damage, disturbing the peace|
|My Web Site Guarantee||We guarantee we will honour all rates posted on our websiteat the time your reservation request is submitted.|
|Reservation Guarantee||We relocate you to a comparable property. If there are any rate increases associated with the move we will contribute up to $100CAD/night towards rate equalization.|
|Snow Guarantee||If over 65% of the lifts are closed all day due to rain or inadequate/unsafe snow and weather conditions we will give you a 50% refund/night for each day lifts remain closed.|
|Weather Guarantee||We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.|
Our condo is decorated in warm, welcoming colors. As it has many windows and encompasses a three-sided corner of the building it is always bright and cheerful even on cloudy days. The living room and adjacent dining area are spacious and comfortable areas for entertaining friends, watching a movie on the DVD, listening to your favorite CD, playing some of the games provided or just reading one of the novels in our 'library' and resting after a a day of activity. In the summer there is nothing better than sitting out on our deck with a glass of wine or beer watching the world going by and chidren playing on the boulders in the plaza below.
Sleeping Areas & Beds
Quality Eurotop mattresses in both bedrooms. Flat screen cable TVs in both rooms. Master has DVD player also. Both bedrooms have lots of windows and are roomy and bright.
Large, light room with queen size bed, TV and DVD player, roomy closet with full length mirror, drawers for storage so you do not need to live out of your suitcase!
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Queen - Quality eurotop mattress|
|Has Ensuite Bathroom||Yes|
1 Queen size bed, closet with full length mirrors, chest of drawers, TV. You can put your suitcases in the closet.
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Queen - Quality Eurotop mattress|
Queen size fold out sofa.
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed - New comfortable sofa mattress|
Master bath with bath/shower, hairdryer, hotel size shampoo and soap basket provided. Beautiful forest green tiled floor heated, we swear, by the ovens of the Caramba below us at no extra charge!
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Bath, Hairdryer, Heating Lamp, Shower|
Large shower with glass doors, forest green tiled floor, hotel sized soap and shampoo basket, hairdryer. Closet containing First Aid Kit and iron.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Hairdryer, Heating Lamp, Shower|
Fully equipped with modern appliances, equipment and food staples.
|Aluminum Foil||Aluminum foil, Saran wrap and plastic baggies in drawer in kitchen|
|Basic Food Staples||Included|
|Dish Soap||Dish and dishwasher soap in kitchen|
|Fridge||Brand new refrigerator|
|Glassware||Glassware in hutch in dining area|
|Kettle||Electric kettle and teapot|
|Microwave||Above stove, built in|
|Stove||Brand new stove and oven|
Spacious, comfortable and with sliding glass doors in center opening onto deck overlooking Plaza. Long walls are the outside walls filled with windows and light. Well insulated. Enjoy watching movies, TV, or listening to a good CD in front of the river-rock fireplace. Look in the hutch for a vacation novel, family games and information about the area. Enjoy the extra comfortable deluxe sofa and armchairs.
Light and roomy, adjacent to living room and kitchen. Photos of winter and summer activites from the Whistler archives on the wall.
My condo is in the heart of the pedestrian area of Village North overlooking Whistler Town Plaza. Guests have told me I have the prime location in the Village! Walk downstairs to dinner - there are 3 restaurants in the Plaza and many others close by. On your way back visit Roger's Chocolates beside the entrance to Eagle Lodge and choose some of their delectable chocolates. Or instead, stroll down the length of Eagle Lodge, past the Millenium Place (great live entertainment in a lovely theatre) to the Olympic Plaza. Exit the back of the building and cross Blackcomb Way to reach the beautful new Audain Art Museum featuring BC art and also traveling exhibits. Just past the museum is the Valley trail to Lost Lake, the award winning First Nations Cultural Centre and the Upper Village. Alternatively, you can turn left from the entrance to the lodge and continue up the Village Stroll towards the gondolas passing restaurants, coffee houses, shops and entertainment. Most guests park their car and never use it (parking in Whistler can be difficult if you do not have a reserved space)
I and my great housekeeper are workiing together for your and the environment's protection by using environmentally friendly products. Eagle Lodge encourages recycling.
Our condo is one of the largest in Whistler Town Plaza with many windows, unique, personal features and a wide deck from which to observe people and activities in the Plaza below and gallery seating for First Night at New Year and in the summer.
|Art||Interesting personalized art in every room|
|Decor||Personal items and furniture in excess of standard for Town Plaza Suites provide for more comfort and storage space. We have the room!|
|Fireplace||River rock gas fireplace in living room|
|Views||Primarily the Plaza but views up the Stroll to Whistler Mountain and from the deck Blackcomb and Rainbow Mountain to the west.|
My name is Vivien and I welcome you to Whistler. My family started skiing at Whistler when my children were small. We discovered it was a wonderful ski resort for family with miles of terrain to suit everybody. The children are now adults and continue to love skiing. I have had many wonderful guests every year from all around the world and love introducing them to Whistler and helping them have a fabulous vacation. I welcome any questions or comments and hope you have a wonderful time in Whistler.