Whistler • ★4.79 • 3 Bedroom • 2 Baths • Sleeps 8

Essential Amenities

Air Conditioning

Internet Access

Provided - free

Fireplace - Gas

Provided - large fireplace in the lobby and private fireplace in our living rom.

Private Amenities

Telephone

Provided

Iron and Ironing Board

Towels/Linens

Cleaning Essentials

Television

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

Kettle

Toaster

Dishwasher

Glassware

Pots and Pans

Cooking Utensils

Dishware

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Building Amenities

Hot Tub

2 large hot tubs

Pool

Laundry Facilities

Fitness Facilities

Ski Storage

Bike Storage

Safety Amenities

Smoke Detector

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: No Refund
45+ Days Before: No Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@alluradirect.com directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 8. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 26 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We accept Travel Reseller bookings but do not offer referral fees.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.

Delayed Arrivals
No refunds. Whistler Ideal Accommodations is not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.

Reservation Changes
Please contact us if you need to lengthen or shorten your reservation, and we will do what we can to accommodate. Changes are not guaranteed, and refunds may be treated in accordance with our cancellation policy.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
Guests authorize a credit card charge for excessive cleaning costs.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.

Housekeeping
Your property will be fully cleaned and prepared for your arrival with fresh sheets, towels and amenities. For guests staying eight nights or longer a complimentary mid stay clean may be requested. This request must be made at least 14 days prior to your arrival to secure housekeeping availability. Laundry facilities are available at all properties either in-suite or in the building. Additional housekeeping services, including daily service, can be arranged for an additional fee and subject to availability.

Garbage Removal
Guests are responsible for removing garbage to the disposal area prior to departure.

Internet Usage
Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.

Ski & Bike Storage
We have storage in our on site Ski store. Skis are to be storage at the store and not taken to the rooms to prevent damage to the hallways and rooms. Damage to the property due to your equipment will result in extra charges to your credit card.

Locking & Securing Unit
Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests authorize a credit card charge for missing items.

Parking & Ticketing
Parking information will be provided in your check-in and arrival instructions email. We are not liable for any parking tickets or towing fees you may incur. Parking is $20 per day

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

21 Reviews

Ian

Port Coquitlam, Canada

Stayed April 2019

Julie

West Kelowna, Canada

Stayed December 2018

Our group of 6 adults were very comfortable in this property. The kitchen is very well equipped and the appliances have been upgraded since the photos were taken. We fed 10 of us 2 nights and the kitchen and table & chairs managed our group well. Fantastic location with a 3-4 minute walk to the Blackcomb Gondola.

Front desk staff were great regarding a question and both they and Rob responded/followed up really quickly. The beds were really comfortable and the 2 bathrooms were fully equipped. Living room area is great too.

Glacier Lodge is showing its age and looking a bit tired. 311 could do with a cosmetic upgrade (paint, flooring, lighting) but absolutely no complaints otherwise as everything we needed was there. Every possible amenity and shop is within close walking distance and Whistler is just amazing at Christmas.

Thanks for a great place for our family reunion.

Response from the property host...

Julie, thank you for your feedback on your stay at Glacier Lodge. We are in the process of working with the owner to continue to do minor upgrades and to get new photos of the unit. We are happy to hear the unit worked well for your group.

keith

Vancouver, Canada

Stayed December 2018

I've stayed in Whistler many, many times but this was the first time in a three bedroom unit. It's large, clean, and very conveniently located in the upper village which means at the base of Blackcomb.

You can walk to the main Whistler village in 10 minutes or take one of the free shuttle bus options if you are carrying skis. You can walk to the new gondola at the base of Blackcomb in 2 minutes and there are enough cafes and restaurants in the immediate vicinity to meet most needs. Of course for a big night out you need to go down to the main Whistler village.

I would stay here again without hesitation.

Response from the property host...

Thank you for staying with Whistler Ideal Accommodations. We are happy to hear you enjoyed your stay and the property worked well for your large group. The free village shuttle runs every 15-20 minutes for those who do not want to walk the 5-7 minutes into the main village.

We would be delighted to host you group again!

Regards, Whistler Ideal Accommodations

Jim

spruce grove, Canada

Stayed July 2018

This is second year we have rented from Rob , different location as we required 3 bedroom. Rob great to deal , with location is awesome , Fitz pub downstairs , portabello across the strolll literally used our suv twice In 2 weeks , place is as shown and worked great for our needs . Our toaster went TU the first coupe days and rob had new one at front desk within hours . For ski season this place would be awesome as lifts literally 100 meters away

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