Family Retreat

Located on the third level of Marketplace Lodge, it offers a breathtaking view of Whistler Mountain while on our private balcony. Our spacious one bedroom condo comes with a fully equipped gourmet kitchen and one bathroom. Cozy up with our gas fireplace while listening to the stereo, or watching TV or choosing from our selection of DVD's.

Sleeping Areas & Beds

Main Bedroom

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Floor Level	1

Living Room

Queen sofa pull out bed.

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Queen Sofa Bed
Floor Level	1

Bathrooms

Bathroom 1

Is Ensuite Bathroom	No
Includes	Bath, Hairdryer, Shampoo, Shower, Soap, Vanity

Kitchen

This is a full-sized kitchen with everything needed to prepare a magnificent dinner...

Coffee Maker	Yes
Cooking/Eating Utensils	Yes
Dishwasher	Yes
Fridge	Yes
Kettle	Yes
Microwave	Yes
Oven	Yes
Stove	Yes
Toaster	Yes

Living Area

A gas fireplace is the central focus of this room, with a window seat looking out to a breathtaking view of the mountains. Enjoy with a glass of wine.

Dining Area

Dinner table sits four comfortably.

Special Features

Check out our breathtaking view of Whistler mountain on our private patio.

Fireplace	Relax and Enjoy a Glass of Wine
Views	Breathtaking view of Whistler Mountain

Wake up to some complimentary coffee and tea. Please note that there is free secure underground parking.

Private Amenities

Deck	Included
Dishwasher	Yes
Fireplace	Included
Internet Access	Included

Shared Amenities

Air Conditioning	located in bedroom
Cable TV	Basic channels
Coded Access	for front door access from 11pm - 7am
Complimentary Housekeeping	upon arrival only
Deck	private overlooking Whistler mountain
Dining Area	sits four comfortably
Fireplace	gas fireplace
Fresh Linens	extra linen included
Guest Resort Information	when you check in at Whistler Reception Services
Hairdryer	located on bathroom wall
Hot Tub	shared outdoor covered hot tub
Iron and Ironing Board	located in closet
Laundry Facilities	common laundry area located on the third level
Living Area	comfy couch
Patio Furniture	patio chairs
Resort Information	Whistler Reception Services
Secure Reserved Parking	FREE secure undergound parking
Secure Ski and Bike Storage	underground secure bike storage
Security System	camera
Stereo	yes
Telephone	for local phone calls only
VCR	DVD and VCR player
Videos	a selection to view from

Services

Please enquire about the concierage services at the front desk when you check-in at Whistler Reception Services.

Location

Shops, Restaurants and Ski Lifts are just a Hop N Skip away. Situated in Village North. Marketplace Lodge is on the edge of the village stroll. Conveniently located within walking distance to the ski lifts and all ammenities. And best of all, the largest grocery store in Whistler just footsteps away. Quiet location.....away from all the noise associated with a unit in the heart of the village (bars, nightclubs).

Access Time to Lifts

Less than 10 minutes walk

Free shuttle

Access Time to Shops & Restaurants

Less than 5 minutes walk

Free shuttle

Access Time to Grocery Stores

Less than 5 minutes walk

The following policies are firm and we require active acceptance by the contracting guest when booking our condo. If we find that you are in violation of any of these policies prior to your arrival date, we will cancel your reservation, without a refund. Please read these carefully and contact us if you have any questions or concerns in this regard, or require any clarification on any of these policies. These policies apply to all guests and any visitors to the property. The contracting guest will be held financially liable for any costs as a result of breach of these terms.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay: 25	Responsible adult of 19 years old.
Long Term Renters (Monthly)	Available May-Nov.
Non-Smokers Only	No smoking.
Seniors
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:
Pets	No Pets.
Subleased Tenants	There will be no subleasing.
Wheelchairs
Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Policies:
Cancellations Made by Guests	45 days notice or more for refund. refundable less 20% of admin. fee
Courtesy Hold Reservations	We do not hold reservation without payment. Payment is required for reservation confirmation
Delayed Arrivals	No refunds. We are not responsible for circumstances which result in delayed arrivals
Delivery of Instructions and Access Information	E-mailed when balance of payment paid.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	Fax back to (604) 254-2799.
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation. No Refund will be given
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Extensions subject to availability.

Guest Stay Policies

Policies:
Bike Storage	Located in parking garage. Not Responsible For lost Item
Check-In Time	4:00 pm. if suite is clean, may be earlier
Check-Out Time	10:00 am.
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	$45 per hour plus 12% HST in excess of 2 hours of cleaning plus a 5% processing fee.
Excessive Noise	Subject to eviction. There will be No Refund due to eviction.
Forgotten Items by Guest	Not responsible for left item.
Garbage Removal	Located in parking garage.
Housekeeping	Owner direct. Clean on arrival; clean on departure. There is no mid-stay clean.
Liability	We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Whistler Resort.
Locking Door	Requires punch code between 11pm - 7am.
Maintenance Emergencies	24 hour phone number available.
Maximum Sleeping Capacity	Max 4 overnight guests: eviction if over.
Missing Items	Guest authorises a credit card charge for missing items as per our stated property damage policies (ABOVE). not responsible for missing items left in the condo
Noise Restrictions	No excessive noise. In consideration of other guests, please keep noise to a minimum between 9pm - 9am
Parking & Ticketing	FREE secure undergound parking.
Property Damage	Guest assumes financial responsibility for property damage incured by them or their guests. Guest authorizes up to a $500 CAD pre-authorization on credit card upon check-in. By accepting our guest stay contract with online payment, you agree to pay us for all damages you incur. Damage includes, but not restricted to noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, all charges relating to security company or police involvement regarding property occupants's behavior while in the property or on common premises
Rental Accommodation Zoning	Zoned for nighly rentals.
Resort Information	Available at front desk during check-in.
Terms of Eviction	2 complaints will warrant eviction. Will be evicted for excessive noise, common and private property damage, disturbing the peace.No Refund due to eviction

Frequently Asked Questions

Benefits of staying in our condo

In addition to the room rate, what taxes are involved?	You just need to pay the 5% Goods and Services Tax. You save on the 2% Whistler levy tax
How do local and long distance phone calls work?	Local phone calls are free unlike hotels which charge $1.00 per call. For long distance calls, please bring your calling card or bill your credit card.

Policies

Is there smoking allowed.	Absolutely no indoor smoking.
Are pets allowed?	No pets allowed.
What is the cancellation policy?	Cancellations accepted 45 days prior to arrival less 20% transaction fee.

Reservations

How do we make a reservation?	View availability on the calendar located on the Availability Page. Then simply click on "Reserve Now" located on the top of the page to submit your reservation. You will be contacted by email to confirm final availability
What kind of payment is required for the reservation?	25% at time of booking. Balance of payment 45 days prior to arrival. Full payment if 45 days prior to arrival at time of booking.
Is there a damage deposit taken at time of reservation?	When you check in at the front desk you will be asked to sign off on a registration card which states you accept full responsibility for the unit, payment and damages. Pre-authorization will be done on your credit card and it will be released shortly upon your departure if there is no damage, missing items, levies or excess cleaning charges.

Check in and Check out times

How do we check in?

Please head to the front desk services located at Deer Lodge to check in. You will be handed 2 keys which allows you access to a) the condo and b) the common area which includes the elevator, front entrance, parking garage, hot tub area and laundry room at Marketplace.

Parking

Where can we find parking?

Complimentary underground secure parking is provided at Marketplace. Please check in at the front desk at Deer Lodge to get access to the key for underground parking off Lorimer Road.

Emergencies

Who do I contact for an emergency?

If the front desk is open, please inform them of the emergency and they will follow up. If the front desk is closed there will be a 24 hour emergency phone number provided.

Guest Services

Where can we get discount lift tickets?	Buy them online on AlluraDirect.com. Book in advance and save up to 35% on lift tickets.
Where can we get good equipment rentals?	Order them online on AlluraDirect.com. Save up to 20% on ski rentals by booking in advance.