Please read policy descriptions fully before making a booking. All policies will be strictly enforced.
|Cancellations Made by Guests
||Deposit payment non refundable. Balance payment is refundable, less 4% transaction fee's if cancelled within 30 days or greater of booking. If less than 30 days notice balance will be refunded providing we are able to replace your booking
|Courtesy Hold Reservations
||Special circumstances only, please ask.
||No refunds given. Late checkin okay
|Delivery of Instructions and Access Information
||Provided when booking is fully paid.
|Guest Account Termination
||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
|Ineligible Guests Reservation Reversal
||The Owner or their Contact reserves the right to cancel
reservations made by, and refuse business to: Guests who do not meet the
policies published in this property's Policies Table at the time of booking
and past Guests known to have : intentionally violated rental property
policies, damaged and/or defaced rental properties through intentionally
destructive and/or negligent behavior, engaged in theft, broken local bylaws
and laws, committed fraud or who misrepresented themselves, and Guests who
have caused bodily or emotional harm to any third parties. Reservations may
be cancelled up to a maximum of 48 hours from the time the ineligible Guest
made the booking. Guests will be issued a refund by personal cheque. Refunds will be
adjusted for any payment processing expenses
|Late Reservation Payments
||Failure to pay by due dates will result in automatic cancellation of booking and loss of first deposit. Guests can re-book dates if they are still available; deposit will not be re-charged
||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
||Days can be moved if unit available. See cancellation policy
||No bikes allowed in condo's or on decks. Common bike room in building. Not recommended for valuable mountain bikes. Please ask us about alternative onmountain secure bike storage.
|Complaints Concerning Property
||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
|Excessive Cleaning Costs
||A $100 cleaning charge will be assessed should there be any excessive cleaning or smoking in the unit.
||No excessive noise permitted after 10pm in this building.
||Includes clean on arrival, cleaned after departure, every 5th day if staying 8 days or more. Additional cleaning may be scheduled at the guests request and expense
|Internet Availability & Usage
||Free high speed wireless internet. Internet is provided by the phone company, we are not responsible if they have an interuption in service.
||Guest Responsibility. Owner will not be held responsible for any accident or injury while in said premise.
||Please ensure door is locked at all times when not in condo. You must press the lock icon on the lock when leaving.
||Call 604 905 4268.
|Maximum Sleeping Capacity
||4 persons, strictly enforced.
||Guests authorize a credit card charge for missing items.
||Quiet times after 10pm in this building.
|Parking & Ticketing
||Parking chsrge of $16/night payable at time of arrival. Parking charge separate from nightly rental rate for condo.
||Guest assumes all financial responsibility for property damage incured by tennants or guest of tennants. By accepting our guest stay contract with online payment, you agree to pay us for all damages you i
|Rental Accommodation Zoning
||Zoned for nightly rentals.
||Located in main lobby of building.
|Ski & Snowboard Gear Storage
||In the ski lockers only.
|Terms of Eviction
||Excessive noise, damage to property. Will be evicted for excessive noise, common and private property damage, disturbing the peace