Joanne and Mike Rowland

Front door code access to our chalet with private heated garage and direct entry to chalet.  Queen bed in master bedroom and single over double bunk in the second bedroom.  Amenities include beautiful stone fireplace, open kitchen, FREE Internet service, steam shower, full size in unit laundry facilities, fresh linens and towels, cable TV, Google Chromecast, DVD player, play station 2,  games, books, guest parking, outside locked ski locker next to front door, garbage and re-cycling facilities steps away from the front door.

Suitable For:
Adults - Min Age to Stay: 25	25 years old. Unless accompanied by parent/guardian.
Babies, Kids & Teens	We welcome kids and families.
Celebrations & Special Events	We welcome special events. Please contact us for details.
No Smoking Inside - Smoking Outside Permitted	Absolutely no smoking allowed inside.Smoking outside is permitted.
Non-Smokers Only	This is a 100% smoke-free property.
Seniors	We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered	We accept travel reseller bookings but do not offer referral fees.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)	We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.

Not Suitable For:
Graduation & Stag/Stagette Parties	Not Permitted.
Long Term Renters (Monthly)	Unfortunately, we are unable to take long term seasonal rentals.
Pets	NOT PERMITTED. STRICTLY ENFORCED
Smoking Inside Permitted	No smoking is allowed inside our property.
Subleased Tenants	Subleasing to other tenants not permitted.
Travel Reseller Bookings - Referral Fee offered	We do not offer referral fees for travel reseller bookings.
Wheelchairs
Young Adult Only Groups 17-24	Young adult only groups age 17-24 are NOT permitted.

PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.

Reservation & Cancellation Policies

Arrival Days	There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests	We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. Updated Cancelation Policy Covid 19 If your country or airline has an official no travel restriction in place for the dates of your travel a refund less a 5% processing fee is offered. This policy applies up to 90 days before the booked arrival date. Between 90 days and 45 days, before the balance payment is due and paid, guests will receive a 100% booking credit for the deposit amount toward a booking for the same property for future travel up to 12/18 months from the cancelation date. If your booking is canceled within 45 days prior to the booked arrival date, a partial/pro-rated refund will be offered if we can replace your canceled dates or a portion of your canceled dates by another booking. Refunds processed within 45 days will be subject to a $50 administration fee as well as a 5% credit card processing fee which will be deducted from the balance repaid. This does not include any fees that may be charged by AlluraDirect. If there are sudden changes to travel due to Covid-19 which prohibits travel, we will refund you 95% of your monies paid. Certain conditions apply. For example, if travel is restricted due to Covid-19 by governments and or health authorities - Government Advisories prohibiting nonessential travel - Government travel bans, border closures by Canada or your home country - Extensive minimum quarantine periods on either end of travel required to travel - Airline schedule changes which will not enable you to arrive and depart on your planned dates We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times.
Courtesy Hold Reservations	We can not hold reservation without payment. Please click RESERVE NOW
Delayed Arrivals	Sorry, no refunds.
Delivery of Instructions and Access Information	Sent by email upon making balance of payment. Includes directions and access codes
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Guest Stay Policies

We aim to reduce waste and our environmental impact by providing large containers of soap, shampoo, body wash, hand lotion and household cleaning products vs. one use disposable items. As such, the consumables mentioned here are used by multiple guests ( before and after each guest stay) . Luxury mountain Vacation Rentals and its subcontract employees will not be held liable or responsible for any quality, tampering, injury to guests or occupants of the rental unit if the occupants use any provided products. Guests use these products at their own risk. We try to ensure a clean and safe product for our guest use. If you are uncomfortable using any of these products, we recommend you bring your own supplies with you for your stay with us.

Amenity Terms of Use	Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.
Check-In Time	STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Check-Out Time	STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise	Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours
Garbage Removal	Guests are responsible for garbage removal at the time of departure. Inside small building in parking area has garbage and recycling facilities.
Housekeeping	For the duration of the 2021/2022 season we will not be providing any additional housekeeping services to guests during their stay in the unit. Special requests for additional supplies will be considered on a case by case basis to ensure safety protocols can be observed for both guests and our staff. If you have specific questions or requests, please contact us.
Internet Availability & Usage	Internet service is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability	We are not responsible for any bodily harm or any property damage suffered or caused by any guests or their guests while they are staying at our property or while visiting Big White Ski Resort.
Maintenance Emergencies	In resort support provided. Complete emergency contacts provided for booked guests.
Maximum Sleeping Capacity	5 people. Additional persons will result in immediate eviction
Missing Items	Guests authorize credit card charge for replacement of missing items. We will notify you in advance of any charges.
Noise Restrictions	Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.
Policy Updates	Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.
Property Damage	Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behaviour while in the property or on common premises.
Rental Accommodation Zoning	This property is legally zoned for either short term, or long term, rental accommodation use.
Resort Information	Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in unit.
Ski & Snowboard Gear Storage	Secure equipment storage is available in the ski locker and Garage. Please do not bring equipment into the suite.
Terms of Eviction	The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.

Guarantees Policies

Reservation Guarantee	If a situation arises that is out of our control we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Snow Guarantee	Sorry, No Guarantee.

This corner upper unit townhome has ground level entry from the heated garage or front door. Large open plan living-room, kitchen and dining area with 14 foot cathedral ceilings. Two Bedrooms, two Bathrooms with a steam shower in the master bedroom ensuite. Private Deck with Beautiful Views! Ski locker is next to the front door.

Sleeping Areas & Beds

Master Bathroom

Beautiful Indonesian Teak Queen size bed, large walk in closet, lofted ceilings, a steam shower in the ensuite.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Has Ensuite Bathroom	Yes
Floor Level	1

Second Bedroom

Bunk bed with double bed on bottom and single on top. T.V. VCR and Play station 2, a love seat, and vaulted ceilings.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	3
Beds	1 Double/Single Bunk
Floor Level	1

Bathrooms

Bathroom 1

Main Bathroom has heated floors with bathtub and shower.

Is Ensuite Bathroom	No
Includes	Basic Supplies, Bath, Heated Floors, Shampoo, Shower, Soap

Bathroom 2

Large ensuite with heated floors, shower and steam shower.

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Steam Shower

Kitchen

Complete kitchen with large granite bar counter that accommodates four bar stools. Stainless steel appliances including Microwave and Dishwasher. Fantastic views from this very workable area that is also is great for entertaining!

Aluminum Foil	provided, plastic wrap too!
Basic Food Staples	Yes, Salt, Pepper, and Sugar
Blender	Yes
Coffee grinder	Yes
Coffee Maker	Yes
Cook Books	Yes
Cooking/Eating Utensils	Excellent assortment with place settings for 8
Crock Pot	Yes
Dish Soap	Dishwasher & Liquid soap provided as well as cleaning supplies.
Dishwasher	Yes
Electric Mixer	Yes
Espresso Maker	French Press
Fridge	Yes
Garbage Bags	Yes, as well as recycling bags.
Kettle	Yes
Microwave	Yes
Napkins	Yes, as well as paper towel
Oven	Yes
Stove	Yes
Toaster	Yes
Wine Rack	Yes

Living Area

Two very large comfortable sofas and lounge chair, great relaxing after a day on the slopes and to enjoy the views of the beautiful Monashee Mountains. Incased in our shelving units you will find a large TV with HDTV, including over 90 channels as well as Movies, Sports and more on Demand, Video/DVD player, Stereo CD Cassette, books, and games.

Dining Area

Beautiful Large Oak table and chairs that will seat 8 people very comfortably. Great for entertaining!

Special Features

Our home is located on the ski run to Happy Valley which provides for great Ski In/Ski Out! It is a short walk to all the great services at Happy Valley; tubing park, snowmobiling, sleigh-rides, skating, cross-country ski trails, restaurants, bar, wine bar, daily entertainment. The Gondola is minutes away, and will take you to the Village Centre for additional services, shops and restaurants.

Fireplace	Beautiful floor to ceiling gas fireplace.
Lofted/Cathedral Ceilings	Ceilings are 14 feet high, valuted in the bedrooms.
Views	Unobstructed views of the Monashee Mountains!