Welcome to our Vacation Rental! 100% Recommended 20 Reviews
Features and amenities of our THIRD floor home include:
- Ski-in (5 Star) and Ski-out (3 star) access
- Private deck with Hot tub
- Free High Speed Wireless Internet access
- 42" plasma TV, DVD Player, HDTV, Wii game station
- Gourmet Kitchen with granite counter tops & stainless steel appliances
- Secure, heated parking
- Steam Shower
- Geo-thermal heating
- Private indoor pool and gym
- Elevator access in building
Make a Live, Instantly Confirmed Reservation! Click Reserve Now on the bottom right hand corner of this property page and follow the directions to book online with VISA or MASTERCARD using the easy and secure transaction system.
Be sure to check out the PHOTO GALLERY for more photos. View a VIRTUAL TOUR! Copy & paste the following address in your browser address bar - http://www.realbigtours.com/raven309/
Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists.
Local & Worldwide: 1 250 862 3437
Toll free (CA & US): 1 877 717 3437
Photos & Video
Relax in your own private Hot Tub
Put your feet up in front of the fire and huge plasma screen TV with a DVD
Guest bedroom with Queen Bed
Beautifully furnished with elegance and comfort.
Open concept living area is wonderful for family and friends.
Dining room table is solid wood with 6 high back chairs
Queen bed in Master Bedroom
The Master Ensuite has a walk in Steam shower
3 piece European design fixtures with full bath tub
The Raven's private gym
Enjoy the indoor salt water pool
The Raven Location in Happy Valley
Big White location Map
The Raven from the front
The Floor Plan
Calculate Your Rate
LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.
By clicking on 'Book Now' you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Regular Season||Feb 3, 2017||Mar 25, 2017||
|Spring Value||Mar 26, 2017||Apr 16, 2017||
|Summer/Fall||Apr 17, 2017||Nov 22, 2017||
|Off Season, the ski resort is closed. Hot Tub and Swimming pool are not available.|
|First Tracks||Nov 23, 2017||Dec 14, 2017||
|Christmas||Dec 15, 2017||Dec 26, 2017||
|New Year||Dec 27, 2017||Jan 2, 2018||
|Winter Value||Jan 3, 2018||Feb 1, 2018||
|Regular Season||Feb 2, 2018||Mar 24, 2018||
|Spring Value||Mar 25, 2018||Apr 8, 2018||
|Summer/Fall||Apr 9, 2018||Nov 21, 2018||
|Off Season, the ski resort is closed. Hot Tub and Swimming pool are not available.|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Located on the THIRD floor with views to the east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite and second bedroom located off central hallway.
View the floor plan in our photo gallery.
Sleeping Areas & Beds
Queen Size bed in beautiful and spacious room. Ensuite with heated flooring and walk-in Steam shower.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
The Queen Room
Queen Size bed, warm floors and lovely decor and furnishings.
|Room Type||Private Bedroom (Has a door & windows)|
Watch late night movies in front of the fire while under the covers!
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Full 3 piece Main bathroom with tub located just off the hallway.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity|
Master Ensuite with walk in glass and tile Steam shower.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Soap, Steam Shower, Vanity|
An impressive Gourmet kitchen with granite counter tops and stainless steel appliances. This kitchen is well equipped for enthusiastic cooks, with everything you're likely to have at home and possibly more!
Supplies and amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Basic Food Staples||Salt, Pepper & a Spice Rack|
|Blender||Yes - Brushed Steel with Ice Crusher|
|Cooking/Eating Utensils||Full assortment with place settings for 10|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Garbage Bags||Yes, and recycling bags as well.|
|Heated Floors||Yes - Geothermal|
|Napkins||Yes, as well as paper towel|
|Stove||Yes - Electric|
Lovely, light and spacious open plan living - you can see the Monashee mountains from the lounge area and deck. A relaxing lounge area with comfortable leather sofa and chairs in front of the fire. Wall mounted large screen plasma TV above the fireplace with DVD player and selection of movies for all. There is a stereo (I-pod compatible) and Wii games console.
The dining area lays comfortably between the lounge and the Kitchen. A beautiful solid wood table with high back leather chairs for 6.
A great thing about The Raven, setting it apart from most other developments, is its indoor heated Swimming Pool and Fitness Centre with changing facilities.
Located on the THIRD floor with views to the east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with Queen bed and ensuite and second bedroom with Queen bed located off central hallway.
View the floor plan in our photo gallery.
|Baby/Infant Equipment||Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca|
|Basic Food Staples||Salt, Pepper & a Spice Rack|
|Books||Selection of local and general interest & cooking|
|Check-In Assistance||24hr Emergency helpline available|
|Coded Access||Garage and Entry doors are both coded. No keys required!|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|DVD Library||selection of Kids, Family & Blockbuster movies|
|Fireplace||Contemporary style natural gas flame|
|Fresh Linens||Fresh sheets, towels and Hot Tub towels are provided|
|Games||Nintendo Wii & Games|
|Hairdryer||In each bathroom|
|Hot Tub - Private||Private 6 person Hot Tub on Deck|
|Internet Access - Wireless Internet||Free High Speed internet service provided by Telus|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Yes|
|Laundry Facilities - Free||In suite with complimentary supplies|
|Parking - Free Guest Spots||Limited guest parking is available in secure parking garage. Additional guest parking available in Happy Valley parking lot for a fee.|
|Parking - Free Private Parking||Secure parking spot allocated|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Smoke alarm, fire extinguisher and overhead sprinklers|
|Secure Ski and Bike Storage||Secure ski locker in parking garage.|
|Steam Room||Steam Shower located in Master Bedroom Ensuite|
|Stereo||Yes - Ipod compatible|
|Telephone||Yes - for local calls|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!|
|Wheel Chair Accessible||Single level home with elevator access.|
|Fitness Facilities||Fitness Centre with changing facilities - exclusive Guest Use|
|Pool||Indoor Swimming Pool & changing facilities - exclusive Guest Use|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00
Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
The Raven is a short walk away from the Happy Valley Adventure area and Lodge.
Ski-in, Ski-out - There is direct Ski-in access to The Raven and Ski-out simply requires a short across the road, or walk downhill to the Gondola depending on snow coverage. On a good day you can put your skis on as soon as you have left The Raven entrance and crossed over the road.
Access Time to Lifts
|Less than 5 minutes walk|
|Free transport to village & lifts|
|Ski in ONLY|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
|Less than 5 minutes drive|
|Free transport to village & lifts|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Greater than 10 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 Years old. Unless accompanied by a parent/guardian|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|No Smoking Inside - Smoking Outside Permitted||This is a 100% smoke-free property.|
|Non-Smokers Only||Absolutely no smoking allowed inside. Smoking outside is permitted.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Wheelchairs||Property can accommodate wheelchair use and wheelchair access.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not Permitted.|
|Pets||NOT PERMITTED. STRICTLY ENFORCED|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted.|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will issue a refund by cheque. Please note that your booking is made directly with the property owner who is based in the UK. Any refund of any booking fee is subject to a 30% deduction, this is to cover both credit card processing and Canadian taxes which are deducted at the point of any booking payment being made.|
|Courtesy Hold Reservations||We cannot hold reservation without payment. Please click the 'RESERVE NOW' button.|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Sent by email upon making balance of payment|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||From 4:00pm. STRICTLY ENFORCED|
|Check-Out Time||By 10:00am. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests|
|Maximum Sleeping Capacity||6 People. Additional persons will result in immediate eviction|
|Missing Items||Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges.|
|Noise Restrictions||Quiet time is 11.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting from the noise complaints. The outdoor hot tub area may be used after 11.00pm, but please engage only in quiet conversation after 11.00pm out of respect for neighbouring guests.|
|Policy Updates||Policies are subject to change without notice, however guest will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||Accommodation Zoning: This property is legally zoned for either short term, or long term rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Manual in your holiday home.|
|Ski & Snowboard Gear Storage||Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.|
|Snow Guarantee||Sorry - No guarantees.|
|Fill up your gas tank before you get to Big White|
Martin from Landshut, Germany
Date: Mar-09-2017 for a stay in Mar 2017
Stayed the second time at the raven, great accommodation and Location, stunning view, well equipped.View Full Review Owner Has Responded
Great condo. Great location
Dina from HOUSTON, United States
Date: Jan-30-2017 for a stay in Jan 2017
We loved our stay at The Raven. It was very clean, updated and fully stocked with everything you needed. Great location. Easy to get to Gondola for skiing and to Happy Valley for tubing, rock wall, skating, etc. First night we were there the facility's hot water went out. They were very responsive to this problem and it was fixed the next morning. The only other problem was the elevator. It didn't work a day we were there and on the day we left. So we had to carry our luggage 3 levels down to the parking garage. I think if you get on the elevator and get off without pushing a button the elevator gets stuck - so it's probably not working due to user error and/or kids playing around. (Without elevator problem I would give 5 stars to the development). Everything else was so great, so the elevator problem didn't really bother us.
Other guests were nice and courteous, which is always a plus.View Full Review Owner Has Responded
Loved this place!
Colleen from Abbotsford, Canada
Date: Jan-04-2017 for a stay in Dec 2016
We thoroughly enjoyed our stay at this vacation home and would definitely come back again! The location was an approx. 5 minute walk to the gondola which brings you right to the village (free) and you have an unobstructed view of the mountains and ice rink (not to mention the fireworks for New Years night). When we arrived there was a bottle of Oyster Bay wine (one of my favorites) waiting and approx. 1 hour into our stay we received a phone call asking if everything was to our liking (nice follow-up!). Amenities were very clean (with some bathroom items for our use), The hot tube was very ice after a day on the runs (make sure you all get outside of the door prior to opening up the hot tub as it does block the door a bit).
The only negative item that stands out is the small entrance to the elevator if you have large suitcases/packages. It's a bit of a wedge as you also have people coming down the staircase trying to get out. As well, for cooks like ourselves, we would of liked the use of more frying pans (only one provided). Other than that our stay was well worth the price.View Full Review Owner Has Responded
Amazing. Can't wait to be back again!
Nalini from Surrey, Canada
Date: Dec-28-2016 for a stay in Dec 2016
We had a wonderful time. The condo was better than what I expected. Can't wait to be back again.View Full Review Owner Has Responded
Good times at Big White
Colin from Coquitlam, Canada
Date: Mar-14-2016 for a stay in Mar 2016
Firstly, the pictures do not do this unit justice. It's a beautiful clean unit with a very nice unobstructed view! The unit is large and comfortable. The only thing I would change is the couch. It's a little worked in, but other than that A . We enjoyed soaking in the hot tub each day after finishing on the hill. An added bonus was the snow racer toboggan that came with the unit. Our 3 year old daughter loved it! It's a roughly 5 minute walk over to Happy Valley and the gondola that brings you up to the village. Being close to Happy Valley is an added bonus if you have young kids! There's a skating rink, tube rides, and an ice climbing wall.
If you've never been to Big White you're in for a treat! We go back year after year for the powder! The hill is huge, and much quieter than Whistler. No issues with long line ups at the lifts. It's the most chill place and super user friendly for families.View Full Review
Everything as expected.
Erin from Summerland, Canada
Date: Mar-02-2016 for a stay in Feb 2016
View Full Review Owner Has Responded
Todd from Mercer Island, United States
Date: Feb-24-2016 for a stay in Feb 2016
We very much enjoyed our stay at this beautiful unit! And we very much appreciate the owner allowing us to have our pet dog with us - that was very important to us so thank you again.
Pros of Unit: Great for a family of 4 w/kids/clean/kitchen well stocked/nice hot tub/roomy and comfortable Cons of Unit: Walk to the gondola is a bit long with young kids - manageable but gets tougher by the 3rd day carrying all the equipment back and forth/while we had generally quiet tenants above us - I could see how the unit could be tough with tenants up above who were active.
Some minor items to note: sink in the master bathroom drained very very slow/light was out on the deck/all doors could use some lubricant spray as they all squeaked pretty good.
All in all - we loved the unit and would have no problem coming back to use it again as we loved Big White and all it has to offer!View Full Review Owner Has Responded
Great place to relax during your ski vacation.
Natalie from Kelowna, Canada
Date: Feb-13-2016 for a stay in Feb 2016
What a view!!! Loved our stay. Hope to come back again.View Full Review
Angela from Pullenvale, Australia
Date: Feb-10-2016 for a stay in Feb 2016
From our initial booking until the end of our holiday communicating with Wendy, the property manager, was simple and effective. The welcome pack and bottle of wine were unexpected but a lovely and personal touch.
The property was as described and having 2 bathrooms for our 4 adult party was great. We could ski out after a very short walk over the road as there was plenty of snow, ski in we found the path ran along the back with a 30 second walk/slide down the final slope to the apartment. The views were amazing as the 3rd floor is elevated to see over the building in front.
There was everything we needed and the inclusion of washing powder/ dishwasher tablets and shower gels was more than we expected but very welcome. The hot tub was serviced every second day ensuring it was always ready for use after a ski day. Having all entries key pad accessible meant no worries re losing any keys and it was easy to store our ski gear.
There was nothing negative about this apartment, it was quiet and perfectly located for the gondola and we all enjoyed it.View Full Review Owner Has Responded
a great winter stay
Ashlei from Seattle, United States
Date: Feb-07-2016 for a stay in Jan 2016
We had a great stay at The Raven in Big White, and would definitely return. Not a complaint, but the fireplace was not working during our stay, and it would have been nice to have the ability to use it. Additionally, the guests staying above us were fairly loud when walking around (both day and night), and the noise in our unit was notable. We would definitely stay at The Raven again, though may consider staying on the top floor in the hopes of it being a bit quieter from surrounding units.View Full Review Owner Has Responded
Shauna from Victoria, Canada
Date: Mar-28-2015 for a stay in Mar 2015
The booking and directions for this condo were simple and straightforward. The building is new and the condo is a nice layout. The kitchen is well-stocked with cooking and eating utensils, some spices, but no extra cooking products such as oil. The nice bottle of wine waiting for us was appreciated. The steam shower is great - but do be careful not to touch the steam outlet. I know that seems pretty obvious, but the steamer nozzle is not at a height that you are always aware where it is. My 13 year old daughter did burn her leg, despite being warned to watch for it. The hot tub was clean and spectacular to sit in after a day on the hill. Great towel supply and bedding was sufficient.
We did have trouble getting the DVD to work, but a call to the number provided did get a quick response and it was fixed. Our only complaint is that if you do end up with heavy walkers or busy folks in the suite upstairs it is very noisy in this condo. We thought that perhaps there was a fitness club above us, as it was hard to imagine that one family moved around that much ... And it did not stop till after 11 pm. We know that other renters and their noise level is outside the control of the owner, however it does impact this unit.View Full Review Owner Has Responded
Kelly from Etobicoke, Canada
Date: Mar-27-2015 for a stay in Mar 2015
We just got back from a 5 night stay in this condo. It was clean, well appointed and in a great ski in location. The ski out part was less than idea as we had to walk to the gondola to get into the village to ski but it was definitely manageable. The bedrooms were spacious and had nice linens. We made good use of the in-unit washer and dryer. We LOVED the hot tub on the deck. We enjoyed that every day after skiing.
The communication from the management company was very prompt, clear and concise. They answered all of our questions and the direction that was given was great.
Overall, we had a fantastic experience at the raven. We can't wait to come back!View Full Review Owner Has Responded
Great Spot at Big White - Loved the accommodation
Chris from Ottawa, Canada
Date: Mar-23-2015 for a stay in Mar 2015
This beautiful condo made our stay at Big White even more enjoyable. We particularly loved the private hot tub and beautifully equipped kitchen, along with the other amenities (WiFi, TV etc.). The location isn't bad: ski-in & ski-out depends on snow situation.When we were there, there wasn't quite enough to do either ski-in or out, but the walk wasn't long. Minor nitpick: it would have been nice to have some coffee upon our (late) arrival. But other than that, highly recommended View Full Review Owner Has Responded
A wonderful holiday !
Mark from Bayswater, Australia
Date: Jan-21-2015 for a stay in Jan 2015
Absolutely fabulous. The condo was great and looks just like the photos online. We arrived in early evening after a long drive from Vancouver with heavy snowfall, so when we opened the door to the condo we were able to relax with some food a complimentary bottle of wine - Thanks ! The hot tub was fantastic which we used every evening and the views to the mountains were ideal. We were very happy. Excellent facilities.View Full Review
Yoshie from Vancouver, Canada
Date: Jan-01-2015 for a stay in Dec 2014
Great spacious room. Very clean. Has everything you need; kitchen appliances, bathroom goods, games, video games etc. Loved the private jacuzzi where you can enjoy the view of Happy Valley and we could also enjoy fireworks from there! I thought it was great for 4 ppl, space wise. Only sometimes, the footstep and the music from above room bothered me when I was in the living room. The bed was a bit small for us...also the cushion was not so good. I used master room, but as the bed was too close to the door, I banged my toe/shin a lot during the night. I wanted to hang my wet towel or bathing suits somewhere (outside of the closet) to dry in the bedroom, but there was no place to do that. Loved the steam in the bathroom. Easy access to the gondola and the lodge where you can enjoy food/drink. Secure number-lock system. Email response was very prompt and informative. All in all, our stay was perfect! I'll strongly recommend this place. Great holiday gate away:)View Full Review
Best vacation rental we've ever had
Kane from CA
We've probably rented over 100 places in about 15 countries from sites like Flipkey, Airbnb, Booking.com, etc. This condo at The Raven is amazingly well-equipped. The kitchen had everything we needed and then some (even a garlic press). The private hottub was awesome. The Nintendo Wii was a lot of fun too. The keyless entry system for the entire building was so convenient when we had friends visiting. Our only complaint would be that the bed sheets weren't the softest, felt too much like what you'd expect in a hospital ;)
A FlipKey verified reviewer from San Diego
We have stayed in hundreds of vacation rentals and can honestly say that the Raven is in our top 5 worldwide. We were lucky enough to stay here for 2 1/2 months, and couldn't have been happier. The kitchen is extremely well equipped with high quality appliances. Everything you will need is there to make a great meal. The beds and bedding were comfortable. We loved having a steam shower in the master bath. The Wii and hot tub were two of our favorite amenities, a great way to relax after a day on the mountain. We stayed in both #209 & #309, both were fantastic. Other pros: We loved the cork flooring, which was always warm. The sinks were also very cool and pretty. We loved having a washer/dryer in unit and underground heated parking. The keyless entry was very convenient. It is a short 3-5 minute walk to the free Gondola which takes you up to the village, and then you can fully snowboard/ski home. Cons: It can be a bit noisy with neighbors overhead. Great stay and would highly recommend to anyone looking in Big White.
Peace of mind!
Andrea & Charles from BC
A fantastic facility. Everything we needed was there and plenty to do with two small children.
A FlipKey verified reviewer from vancouver
great accomodation, fun had by all, kids love the mountain, i have been going to big white for 5 years with my family, and i plan to return to the raven again next year
Great Family Ski Trip !
A FlipKey verified reviewer from Vancouver
We enjoyed our stay at Raven. Easy to find and comfortable accommodation. We did find the condo too hot at night even with windows open. Lighting over the dining table was too harsh, could use a dimmer bulb or install dimmer switch. There were candles but no matches and we don't smoke so had none either. Would have preferred to know that there was no basic food provided, (maybe I missed that message). Have rented other places that have some sugar, oil & vinegar, tea, coffee and long life milk. Would have liked a map to show us how to ski back to the cabin. Don't take my suggestions too seriously, we really enjoyed the place and were fortunate to have good snow conditions and sunny weather! Many thanks!