Mountain Star Whistler Townhouse

 Welcome!

Welcome to the Mountain Star Whistler Townhouse!

Please enjoy our beautiful 3-bedroom, 2-bath ski in/out townhome located in one of the most prestigious areas on Blackcomb Mountain.

Ski or board to the Wizard Chairlift or the Lower Village lifts. Free Shuttle to the base of both mountains.

• One of the best locations in Whistler Blackcomb with a serene setting of beautiful mountain and valley views!

• Enjoy 3 bedrooms: Master Suite with King, Guest Room with Queen, and Double Double Bunk Room (Two Aero beds available to add additional guests and great for kids.  Sleep 6-8 very comfortably and up to 10 if you want a fun family adventure)

• Sit and relax in the private 6-person hot tub bordered by the forest trees

 • Warm your feet on the heated slate floor in the kitchen as you make dinner

• We also have a private ski locker for your convenience.

• Cozy up on the leather couch while watching a great movie next to stone gas fireplace

• Flat Screen TV, Cable, DVD, VCR, Stereo and free Wireless Internet Access

• VHS and DVD collection

• Free secured, underground parking including plenty of room for guests

• Full laundry facilities (Washer Dryer)

• Enjoy our Private Deck with beautiful views of the valley and mountains

• Kitchen staples provided

• FREE shuttle to the village or enjoy a short walk along the trail

• You can have all these wonderful amenities and more, by clicking on "Reserve Now"! We ask for a 25% deposit and the remaining balance within 60 days of your arrival.  We accept Visa, MasterCard, and personal checks.  Again, thank you for your interest in our lovely townhome. We look forward to hearing from you and we hope you will have a wonderful time in Whistler. 

QUESTIONS?  Click on "Email Owner" above and we will get right back to you.

RESERVATIONS:  Click "Reserve Now"above to book instantly. 

Photos & Video  

Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.

Welcome to Mountain Star Whistler Townhouse. Beautiful views, Ski in Ski out and all the amenities.	Open style 2nd Floor Living Room that adjoins Dining Area and Kitchen.	Cozy up to a warm fire with a good movie. 2nd Floor Living Room that adjoins Dining Area and Kitchen.	View from Kitchen of 2nd Floor Dining Area and Living room that has a balcony with mountain and valley views	At the top of the stairs of the 2nd floor is the fully equipped kitchen appointed with stainless steel appliances and all the amenities, stocked with basic supplies. It adjoins the Dining Area and Living Room which are to your left as you look at this picture.
As you enter the Foyer on your left of the 1st floor is the Queen Bedroom and ensuite guest closet. This adjoins the bathroom and Bunk Room also on the 1st floor.	This 1st floor Bathroom is between the Queen and Bunk Room. It has a double shower head and heated slate floor. It is the easiest place to shower after your hot tub.	At the end of the hall of the 1st floor, just after the bathroom is the Double Double Bunk Room. This sleeps 2 adults very comfortably, 4 kids, or 4 slender adults. One of the Aero Beds can be blown up and used in this room too for family fun adventure.	On the 1st floor out the back door of the Bunk Room is the Hot Tub located on back patio bordered by the mountain forest. This is a must before dinner reservations.	Just past the full laundry Washer/Dryer on stair case is the 3rd floor Master Kingsize Bedroom with with ensuite full bath, TV/DVD/VCR/Cable with beautiful valley and mountain views.
The 3rd floor Master Bathroom has a shower, tub, heated slate floors and is ensuite.	From the 3rd floor Master Bedroom are beautiful views of the valley and mountains. This is the same view from the balcony just outside the Living Room.	This is spring time exterior. What a fun time to be in Whistler.	The entrance to the Mountain Star complex. The Whistler Free Shuttle service picks up right here and just walk right across from here is the trail head to ski/board to the Wizard Express at the Upper Village.	Another view of the living room
We're located on the upper portion of Painted Cliff Road. We are the red dot, just a short walk to the run.	Ski-in/Ski-out. Just 50 meters away from Wizard Express Ski Run.

 Rates & Availability

Calculate Your Lodging Rates

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Rates

WE WILL DO OUR BEST TO MATCH RATES ON COMPARABLE PROPERTIES, JUST SEND US AN EMAIL.  We offer competitive rates by constantly comparing our rates with other Mountain Star rentals and other similar properties. All of our rates are in Canadian dollars for up to 10 guests. In order to book our property you must be willing to accept our policies as well as our posted rates and minimum stay requirements. All rates are subject to the 12% Harmonized Sales Tax (HST). We DO NOT charge the 2% municipal tax. Simply book your reservation by clicking on the "RESERVE NOW" tab at the top of this page.  We will call you to confirm your reservation and accept payment by Visa or MasterCard.

Applicable Taxes	HST of 12.00% applies (taxes not included in the rates below)
Rates Calculation	Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency

Season	Start Date	End Date	# of Nights	Rate/nt	Comments
Winter Prime Season 2012	Feb 1, 2012	Mar 31, 2012	3 + 4 + 5 + 7 + 9 +	$550.00 $480.00 $460.00 $420.00 $380.00	Some of the best skiing of the year.
Spring 2012	Apr 1, 2012	Apr 30, 2012	3 + 4 + 7 + 10 +	$380.00 $340.00 $315.00 $290.00	Great finish to the season with sunny ski days and great mountain ski show parties.
Spring Summer Fall 2012	May 1, 2012	Nov 19, 2012	2 + 3 + 4 + 6 + 10 + 14 + 30 +	$350.00 $270.00 $240.00 $190.00 $185.00 $170.00 $145.00	Have fun biking, golfing, hiking, and dining.
Fall Special 2012	Nov 20, 2012	Nov 20, 2012	4 +	$50.00	Appreciation Rate: For a returning guest only. Cleaning rates apply.
US Thanksgiving 2012	Nov 21, 2012	Nov 24, 2012	2 + 3 + 4 +	$395.00 $325.00 $285.00	Hope for early snow and enjoy!
Early Season 2012	Nov 25, 2012	Dec 14, 2012	2 + 3 + 4 + 7 + 10 + 14 +	$350.00 $300.00 $265.00 $260.00 $255.00 $240.00	Get some early tracks in before Christmas.
Christmas 2012	Dec 15, 2012	Dec 26, 2012	5 +	$500.00	This is a great time to build family memories
New Year's 2012 - 2013	Dec 27, 2012	Dec 31, 2012	5 +	$830.00	You can't be in Whistler at a better time!
Early winter 2013	Jan 1, 2013	Jan 31, 2013	3 + 4 + 7 + 10 + 14 +	$500.00 $440.00 $415.00 $390.00 $360.00	Avoid the crowds and hit the powder!
Winter prime season 2013	Feb 1, 2013	Mar 31, 2013	3 + 4 + 5 + 7 + 9 +	$550.00 $480.00 $460.00 $420.00 $380.00	Some of the best skiing of the year.

Payment Info

We take Visa, MasterCard, Diners, Bank Transfers, Personal Cheque & Money Orders. To make a reservation, click "Reserve Now!".

Policy	Amount Required	Due Date	Payment Accepted
Reservation Deposit	25.00% of total	Due at time of booking	Online CreditCard via this website
Balance of Payment	Full remainder	45 days prior to arrival
Damage Deposit	$2,000.00	Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing
Less than 45 days prior to arrival	Full payment	At time of booking

 Property Description

Entrance:  Three floor Townhome with ground level entrance.  Outside private locker for boards, skis, and sleds. 

1st Floor:  Foyer, 2 bedrooms, 1 bath, and hot tub. Entry foyer has closet for winter clothes with boot and glove warming machine. Queen Bed is first bedroom. Then the Bathroom with doubled headed shower and heated slate floor. Followed by the Double Double bunk bed in next room, great for 4 kids or 2 adults.  You can also put Aero Bed in this room.  Private 6-person hot tub on back patio bordered by forest trees. Very relaxed setting and our first stop before dinner!

2nd Floor:  Kitchen, Dining and Living Room. This floor has an open design that has a fully equipped Kitchen appointed with stainless steel appliances just at the top of the staircase. Adjoining is the dining room area that comfortably seats up to 8 with the two additional fold out chairs. Then the living room with leather reclining sofa’s which seats five (5-7), flat screen TV, DVD/VCR, Free Cable, Stereo, Stone encased Gas Fireplace, DVD collection, Wireless Free internet, and board games. Aero bed can be used in this area too.  Private Deck faces the beautiful mountain and valley views. 

3rd Floor:  Master Bedroom, Full Bath and Laundry. At the top of the stairs is Full laundry facility with washer and dryer and additional closet for storage. Enter the Master Suite with King Size bed and beautiful mountain views. TV, DVD/VCR, and free cable. Full bath, with shower, tub, and heated slate floors. An additional Aero bed available for your youngest child to cozy up with Mom and Dad. This has worked great for us!

Sleeping Configuration:

There are 3 private sleeping areas plus the living room makes 4 total. There is a King, Queen, Double Double Bunk, and 2 Queen Aero Beds.  We sleep 6 adults very comfortably.  Up to 8 adults with living room Aero Bed.  We have slept up to 10 using both Aero Beds. 

King Bedroom: We have slept 2 adults in the master with 1-2 children on the Aero Bed on the floor (we have even squeezed our youngest son in the master bed with us too, which gets you to 5 if you really want to squeeze).   

Queen Bedroom: 2 adults very comfortably, no additional space in this room.

Double Double Bunkroom: has slept 4 kids, 2 each in each of the double bunks, or 2 adults (or even 4 thin adult couples in each double bunk, and we have also had 1-2 kids on the Aero Bed on the floor.

Living Room:  We have typically put the Two (2) Aero Beds in the Master Bedroom and the Bunkroom to keep the second floor living room available for everyone, instead of someone sleeping there, but that is an option too.   

 

Sleeping Areas & Beds

3rd Level - Master

Deluxe King-sized Log bed. This room is large enough for 1-2 of your kids to join you in Aero Bed. Inflates and deflates in 60 seconds. TV, DVD, VHS, cable, down comforter, phone, radio/alarm clock.

Sleeps	4
Beds	1 King
Has Ensuite Bathroom	Yes
Floor Level	1

1st Level - Queen

Cozy room with deluxe furniture; Ample closet space with closet organizer. Radio/alarm, down comforter.

Sleeps	2
Beds	1 Queen
Floor Level	1

1st Level - Double Double Bunk

Double/Double Bunk Bed. Practically jump from the hot tub into bed! Radio/alarm, Closet and changing bench. Ideal for 2 adults or 4 children (or slender people). One of the two Aero Beds can be set up in here too.

Sleeps	4
Beds	1 Double Bunk
Floor Level	1

2nd Level - Living Room

Aero Bed available to sleep extra people in the living room. The 2 Aero Bed are located in the closet outside the master bedroom with extra linen. Inflates & deflates in less than 60 SECONDS.

Sleeps	2
Beds	2 Roll Away Bed
Floor Level	1

Bathrooms

Bathroom 1

3rd Level Master - The ensuite bathroom has a heated slate floor that will continue to keep your feet warm after that hot bath or shower.

Is Ensuite Bathroom	Yes
Includes	Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap

Bathroom 2

1st Level - This has a double-headed shower and a heated slate floor. It is located in-between the Queen and Bunk bedrooms.

Is Ensuite Bathroom	No
Includes	Double Headed Shower, Hairdryer, Heated Floors, Shampoo, Shower, Soap

Kitchen

• Kitchen is on the second floor with an open design with dining and living room area
• Fully equipped, state of the art appliances
• Stove, Microwave, Dishwasher, Frig
• We supply most of the main staples
• Paper towels and napkins provided
• Other Provisions:  coffeemaker, teapot, coffee grinder, toaster, pots/pans, cooking utensils, flatware, and plates/bowls

Basic Food Staples	Provided w/Salt & Pepper; Garlic Salt, etc.
Coffee grinder	Bring your favorite beans or buy them at Starbucks in the village
Coffee Maker	Provided.
Cooking/Eating Utensils	Enough to serve 10 guests
Dish Soap	Povided.
Dishwasher	Top of the line stainless steel
Electric Mixer	Bake a cake or make brownies to go with your hot drink.
Fridge	Side by Side with lots of space, Ice maker and exterior water dispenser
Garbage Bags	Provided.
Garburator	The unit has one and we felt you should know
Heated Floors	Ahhhh! It feels so nice!
Kettle	Bring your favorite tea or hot choclate and put this to good use!
Microwave	Great for popcorn or fixing a quick meal.
Oven	New top of the line stainless steel. Even has a warming oven.
Stove	The stove is top of the line. No raised-coiled burners on this one!
Toaster	English muffins or thick toast covered with raspberry jam. Yummmm!

Living Area

• Spacious living area for family fun
• Dramatic 10 foot Ceilings
• Granite Gas Fireplace
• Flat Screen, DVD/VCR, Cable
• Two Sofa's
• Coffee table stocked with board games and DVD collection
• Private Deck

Dining Area

Table seats 6 comfortably, but you can "squeeze in" 8 (extra chairs in the closet). You can talk with the cook while he/she is preparing the meal.

Special Features

BEST LOCATION! 

This location is one of the best in Whistler Blackcomb!  (50 meter walk to trail head)  Ski in Ski out to the Wizard Express Run at the Upper Village on Blackcomb.  Or cruise to the lower village and lifts. 

SLEDDING THE MOUNTAIN! 

When the mountain closes, we take our sleds out on the Wizard Express Run, the lights are still on the mountain, and sled to the upper village.  This is so much fun!  Our kids love this.  It is a late afternoon or after dinner tradition.  We then take the free shuttle back up to our Mountain Star Complex Entrance where there is a regular shuttle stop.  Sometimes Mom or Dad is the shuttle which is even better, no waiting at the bus stop.  It is awesome!  There is also a great little sledding hill in the woods behind the Mountain Star complex.  This is a great area to build snowmen and have a shorter on property sledding course.  

 Amenities

We use this property ourselves and therefore we have equipped our "home away from home" with most everything that you would have or want.  Please enjoy your stay! 

Private Amenities

24 HR Emergency Maintenance	Contact information provided at check in.
Basic Food Staples	We will supply the basics: salt, pepper, sugar, napkins, soap, shampoo, etc.
Cable TV	All hooked up and ready to go.
Cassette Player	Bring your favorite tapes and enjoy! But my guess is that you have an iPod and you don't even know what Cassettes are....who designed this web page anyway, someone in their 50's?
CDs	Put three CD's in and groove to the tunes!
Coded Access	You'll need a code to get into this lovely home.
Complimentary Housekeeping	When you arrive everything will be ready.
Deck	Great mountain and valley views from our 2nd floor deck.
Dining Area	Open style 2nd floor with Kitchen, Living and Dinning Room with comfortable seating up to 8.
DVD Library	We have available a variety of DVD movies for your viewing pleasure and obviously the local movie store has a wider selection.
DVD Player	In the living room and the master bedroom
Fireplace	Cozy up after a hard day of boarding and skiing with granite encased gas fireplace in living room on the 2nd floor.
Fresh Linens	Fresh linens are on the bed when you arrive. We provide free house cleaning and laundry for every 14 days you stay.
Games	Board games stored in the living room. Go back to basics, turn off the screens and play good old fashioned games
Hairdryer	Available in each bathroom.
Hot Tub	This is on the first floor rear patio bordered by mountain forest. This is our first stop before dinner.
Internet - Free High Speed	Stay in touch with office or research whistler fun.
Iron and Ironing Board	They are there just in case you need it, but this is Whistler Blackcomb, not Aspen. Our kid's tell us to just chill-lax.
Laundry Facilities	Washer and Dryer. We even supply the soap.
Living Area	What a great place to relax after a fun day of boarding/skiing. Recline on the comfortable sofas, watch a good movie, play board games, and play cards. Plenty of room for everyone to enjoy!
Local Internet Access	FREE internet access (wireless available if you have a wireless card)
Parking - Free & Reserved	One space reserved and the secure garage has plenty of guest spots.
Resort Information	This is all provided online. Spend time thinking about what you want to do and book ahead of time.
Secure Ski and Bike Storage	This is right outside our front door. Bikes and other larger equipment can be stored in the garage, but bring a pad lock, it is a shared area.
Stereo	Radio, CD's and yes even cassettes. This is still your Grandfather's stereo. But we also have a stereo for you iPhone users too. Both are in the living room.
Telephone	There is a telephone with voice mail access.
TV-Cable	Flat Screen in living room with DVD/VCR. TV/DVD/VCR in master.
VCR	Put in your favorite movie and relax. In living room and master bedroom. Do they still sell VCR's? Well we still have one. So we have that going for us which is nice....

Shared Amenities

Guest Parking	This is first-come, first-served in the underground parking. There is plenty of space.
Parking-Over Height Available	A special pass can be arranged if you have a storage unit on your SUV.
Secure Reserved Parking	We have one space in the underground, secure parking garage. Plenty of guest parking too.

Services

Grocery Delivery

We can coordinate to have your groceries delivered through Nesters Market (http://www.nestersmarket.com/whistler.cfm). Just place an order with them and let us know when you will have them delivered. We will coordinate with them to allow entrance to the townhouse for the delivery.

 Location & Map

Location

One of the most prestigious, highest locations on Blackcomb Mountain. Mountain Star is adjacent to the Coast Blackcomb Suites.  It is in a very quiet and serene area and a great place to get away from the hubbub of the village, yet within walking distance. Free shuttle stop at the base of the driveway will get you there too!  Look in the picture gallery for a few location diagrams. 

Access Time to Lifts

Ski in Ski out

Access Time to Shops & Restaurants

Less than 5 minutes drive

Free shuttle

Access Time to Grocery Stores

Less than 5 minutes drive

Free shuttle

 Trust

	All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.
	AlluraDirect takes no further measures to confirm property ownership beyond this initial action.
	Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.
	All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.
	All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.
	Your credit card information is transmitted using SSL encryption technology.
	AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.
	AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.

 Policies

These property policies are firm, and will require your active acceptance when you book our home. Please read them carefully, and contact us if you have any questions or concerns about them!

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay	All guests must be at least 25 years old, unless they are children staying with their parents. The person making the reservation must be staying.
Non-Smokers Only	Non Smoking Unit. Not allowed. Breach of this condition will result in a charge against your damage deposit.
Seniors
Travel Reseller Bookings - no Referral Fee offered	We gratefully accept & invite travel re-seller, tour operator and 3rd party bookings. We do not pay a commission on the posted rate. Please invoice the Guest directly and independently to include your fee.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:
Pets	Not allowed. Although we love animals, our daughter is highly allergic to them and we cannot risk residual pet dander. Breach of this condition will result in a charge against your damage deposit.
Subleased Tenants	No subleasing allowed. Or without express written consent of the owners.
Wheelchairs
Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Policy	Description
Cancellations Made by Guests	Payments are 95% refundable with 4 months notice. All other payments are non-refundable, except if booking can be replaced. Refunds or portions thereof will be refunded based on the number of nights rebooked & rebooked rate. We will charge a 5% cancellation fee on all refunds. Consider purchasing trip insurance at http://www.insuremytrip.com.
Courtesy Hold Reservations	We do not hold reservations without payment of a deposit.
Delayed Arrivals	No refunds. We are not responsible for circumstances which result in delayed arrival.
Delivery of Instructions and Access Information	Detailed property information, instructions and your access code are sent upon receipt of full payment for your stay. This will be sent 45 days prior to arrival or upon final payment. If you do not receive this information, contact us immediately. Please make sure you have it before you leave home.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be re-charged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Reservations may be changed in compliance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that your deposit calculated on the original amount is non-refundable; if you have already paid the balance, then it is subject to our cancellation policy. If you have not paid the balance, then it will be re-adjusted to reflect your shortened reservation.

Guest Stay Policies

Policy	Description
Bike Storage	This is avaiable in the underground secure parking facility. Bring a lock since this area is open to all guests.
Check-In Time	4:00 p.m. Early check-ins may be possible. Please contact us before arrival.
Check-Out Time	10:00 a.m. Late check-outs may be possible; please check with us. You will be charged $50 per hour from your damage deposit if our cleaners arrive to prepare for the next guests and you are still in our home. As they only have a short window, please use common courtesy.
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	You will be billed for excessive cleaning. Please treat our home like it was yours.
Excessive Noise	Mountain Star noise ordinance in place 10pm - 7am. If there is excessive noise, you can remind other guests of the ordinance or call the police.
Forgotten Items by Guest	If a guests leave any item in our Townhouse, we can not be responsible. We will do our best to retrieve the item, but we can make no promises.
Garbage Removal	It is your responsibility to take garbage out during your stay and at check out. The dumpster is in the secured parking facility at the entrance.
Housekeeping	Our home will be clean upon your arrival and cleaned after departure. Stays less than 4 nights will be charged a $220 cleaning fee unless this was waived by owners. Daily Housekeeping available. Extra fees will apply. Please ask for pricing.
Internet Availability & Usage	Wireless internet is available with a wireless connection on your laptop. Internet abuse including, but not limited to, downloading copyrighted material is completely forbidden. Should the owner receive notification that such activity has occurred, the guest responsible will be immediately evicted and charged for damages.
Liability	We are excluded from all liability for personal bodily injury and property loss in our home, while in transit to, or while on resort property. We maintain full insurance on our dwelling and furnishings. This may not cover your personal valuables.
Maintenance Emergencies	Complete emergency contacts provided with instructions. 24-hour assistance is available.
Maximum Sleeping Capacity	Our place will sleep 8 comfortably, no more than 10.. We sleep 2 adults each in the King and Queen and 4 kids in the Double Bunk Room. There are 2 Aero beds if you want to try to sleep more guests in the Bunk, Master, or Living Room.
Missing Items	Please let us know if something is broken or missing!. Upon checkout housekeeping will perform an inventory. Costs to replace missing items will be charged to your damage deposit.
Property Damage	Guests assume all financial responsibility for property damage incurred by themselves or their guests. Costs for additional cleaning and repairs will be charged to you. By accepting our guest stay contract with online payment, you agree to pay us for all damages you incur, including fines for improper garbage disposal. We reserve the right to collect a damage deposit ahead of time.
Resort Information	If you have not been to Whistler, study this web site and learn all about activities. We recommend you book early, since during high season things can fill up. Copy and paste this web page to your URL and begin the planning! http://www.whistlerblackcomb.com/index.htm
Ski & Snowboard Gear Storage	We have a private storage closet just as you enter. Very convenient.
Terms of Eviction	Mountain Star has a noise ordinance. Renters evicted with no refunds if complaints made and excessive noise during quiet hours. We are located in a quiet neighborhood. Quiet time between 10:00 pm to 7:00 am.

Guarantees Policies

Policy	Description
My Web Site Guarantee	The townhouse will be clean and all in working order. Any deficiencies should be reported to the owner or emergency contact immediately, so that they may be addressed.
Reservation Guarantee	Property Sale/Damage-We relocate you to a comparable property. If there are any rate increases associated with the move, we will contribute up to $100 CAD per night towards rate equalization. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Snow Guarantee	We have no control on snow or road conditions. Please be advised that conditions can change rapidly and we can not guarantee mountain or road conditions.

 Local Tips

 About Us

Michael & Mary Miller and Greg & Helen Little welcome you to our  "Home Away From Home".  Our families have had years of fun and adventure in Whistler and we hope you will too.  We take tender loving care of our home so that you will enjoy it as much as we do.