- Size, Location & Map:
- 2 Bedroom , 2 Baths, 1073 sq. ft., Granite Court, Whistler Village North, Whistler
- Sleeps & Beds:
- Sleeps 7, 1 Double Sofa Bed, 2 Queen, 1 Single Roll Away
- Amenities:
- Deck, Fireplace, Laundry Facilities, Secure Ski and Bike Storage
- Rates & Availability:
- $50.00 - $398.00 per night CAD; My calendar & rates are accurate!
- Bookings:
- Instantly Confirmed Bookings - fast, secure & guaranteed
- Make a Balance Payment
- Phone Us: 778 840 8049
Welcome!
-
Relax in our woodland cozy livingroom with fireplace, mountain view and walkout patio.
Our stay at Casa Kettlewell was great from the pre-booking all the way to check out. The owners/managers were prompt in answering all questions and made the whole process a breeze. The location with free parking was ideal, close to shuttle, next to the Marketplace, and a short walk to nightlife and restaurants. Overall a great vacation, especially because mother nature brought us a bunch of snow :). We will certainly recommend it to anyone, as long we don't have plans to come back that week. - Trip Advisor
Thank you so much for the wonderful accommodations. We really enjoyed our stay. The view was great and the area was quiet. We were able to walk to the village, which we loved. We hope to stay again. - The Siller Family
Casa Kettlewell was absolutely amazing! We all loved how close the house was to the village. It was also nice having a large kitchen with all of the amenities. Cooking dinner in the house every night saved so much money, and was so great. Thanks for an easy, affordable vacation. We're already looking for a weekend when we can book it again. Thanks! - Review posted on Homeaway
________
In Whistler’s Village North location, Casa Kettlewell, lies next to alpine trails providing the seclusion, privacyand mountain views for which people return year after year. Casa Kettlewell is situated in Granite Court, voted one of Whistler's best self-catering townhouse complexes. Enjoy complimentary WiFi internet, soaker tub, two mountain view patios, gas fireplace and a spacious floor plan with 1,100 square feet. A minutes walk to the village, caretaking expertise, proximity to the gondola, and a superb living environment guarantees you the vacation of a lifetime. The property offers 2-bedrooms, 2-bathrooms and a sofa-bed and cot equipped Living Room that in all comfortably accommodates 7 guests. Please browse through our listing to see all that Casa Kettlewell has to offer your trip to Whistler.
Click Reserve Now to book!
We hope you enjoy our Whistler Village townhome as much as we do!
The Kettlewells
Photos & Video
Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.
Rates & Availability
July 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 August 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 September 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 October 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 November 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 December 2014
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
To manage a reservation click on a booked date
Calculate Your Lodging Rates
Rates
We pride ourselves on being a roomy village north vacation rental with competitive rates. Email us for last minute specials!
| Rates Calculation | Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency |
| Season | Start Date | End Date | # of Nights | Rate/nt | Comments |
|---|---|---|---|---|---|
| Opening Weeks | Dec 1, 2014 | Dec 18, 2014 | 150 + |
$108.00 |
|
| Holidays in Whistler | Dec 19, 2014 | Jan 3, 2015 | 150 + |
$398.00 |
|
| Bright Spring Peaks | Jan 4, 2015 | Feb 28, 2015 | 150 + |
$198.00 |
|
| Bright Spring Peaks | Mar 1, 2015 | Apr 30, 2015 | 150 + |
$108.00 |
|
| Whistler Summer Trails | May 1, 2015 | Nov 30, 2015 | 215 + |
$50.00 |
Payment Info
| Policy | Amount Required | Due Date | Payment Accepted |
|---|---|---|---|
| Reservation Deposit | 25.00% of total | Due at time of booking | Online CreditCard via this website |
| Balance of Payment | Full remainder | 45 days prior to arrival | |
| Damage Deposit | $1,000.00 | Reservation deposit | |
| Less than 45 days prior to arrival | Full payment | At time of booking |
Property Description
Park your car in secure underground parking lot and let your legs lead you on this vacation. No fuss with any keys simply punch in the code and remove your shoes and/or boots. A spacious stairwell will take you up to the 2nd floor with living room, patio, bathroom and kitchen. Head south through the kitchen and up the stairs again to deposit your bags in one of the two bedrooms. Unpack your Whistler ware in the double closets and head downstairs for a martini or Chinese Tea to initiate your Whistler experience. Take note of the "Casa Kettlewell" welcome package in the living room and turn on the gas fireplace to launch your high alpine winter vacation.
Sleeping Areas & Beds
Master Bedroom
Arched ceilings, fresh southern morning air greets you in the morning, ensuite bathroom with soaker tub there for you. Spacious double closets to hang your cloths. Drawers in base of bed.
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 1 Queen |
| Has Ensuite Bathroom | Yes |
| Floor Level | 1 |
2nd Bedroom
Spectacular northern mountain views. Slightly open that patio door to let some alpine air inspire powder dreams. Arched ceilings. Spacious with double closets. Drawers in bed.
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 1 Queen |
| Floor Level | 1 |
Living Room
Private sleeping area as is separate from kitchen and stairs leading upstairs. Enjoy forest and alpine views with own private patio and TV. Glacial air will aid your sleep and rise you in the morning.
| Room Type | Common Area (A living area with a temporary bed) |
| Sleeps | 3 |
| Beds | 1 Double Sofa Bed, 1 Single Roll Away |
| Floor Level | 1 |
Bathrooms
Bathroom 1
Soaker tub off the master bedroom. Slate tiled floors and large mirror to view the alpine color you've received.
| Is Ensuite Bathroom | Yes |
| Includes | Hand-held Shower, Heating Lamp, Shower, Soaker Tub, Soap, Vanity |
Bathroom 2
On the 3rd floor between the south facing master bedroom and north facing 2nd bedroom with patio.
| Is Ensuite Bathroom | No |
| Includes | Hairdryer, Hand-held Shower, Heating Lamp, Shower, Soap, Vanity |
Kitchen
This spacious kitchen with serving bar is one of the finer features of the townhouse. Designed for entertaining with plenty of room to move. You now have the time to design that culinary delight you've been thinking about. You are on vacation though:)!
| Basic Food Staples | Spice it up |
| Blender | A hand blender for flexibility. |
| Coffee grinder | Alternate alarm clock |
| Coffee Maker | The morning ritual |
| Cooking/Eating Utensils | Settings for 6 |
| Dishwasher | Quick & easy |
| Fridge | You'll be working hard on the hill so - stock it! |
| Garburator | Bottle cap un-friendly |
| Kettle | Of course ~ see my last name |
| Microwave | Ready in a flash. |
| Oven | Lasagna anyone? |
| Stove | Ready for you |
| Toaster | Bagels, bread or otherwise |
Living Area
Otherwise know as the "Alpine Glow" Living Room this cozy space, with ambient gas fireplace, is a restful place to reflect on the joys of life. Plan tomorrow's descent or chow on some pizza and take in a video.
Dining Area
The extra large dining table or kitchen serving bar making dinning a relaxed and enjoyable experience. Breakfest by southern morning light and a candlelit dinner to end the evening off.
Special Features
| Fireplace | Cozy gas fireplace |
| Lofted/Cathedral Ceilings | 9 ft ceilings throughout, vaulted bedroom ceilings |
| Trim | Wooden molding throughout |
| Views | Spectacular Alpine & Forest Views |
Amenities
Comfort, convenience, entertainment, space...
HD TV, Wifi Internet Access, Libraries of DVD's books, Games, Storage, Complimentary parking, local calling, coffee, pantry basics.
Private Amenities
| 24 HR Emergency Maintenance | Included |
| Books | Non-Fiction, Fiction, Biz, Kids |
| Coded Access | Included |
| Deck | Two private mountain view patios |
| Dining Area | Included |
| DVD Library | Simple selection of some favourites and classics. |
| DVD Player | Included |
| Fireplace | Gas Fireplace |
| Fresh Linens | Included |
| Games | Included |
| Hairdryer | Included |
| Internet Access | Included |
| Iron and Ironing Board | Included |
| Laundry Facilities | In-suite Washer/Dryer. |
| Living Area | Included |
| Parking - Free Guest Spots | Secured and Day Guest Parking |
| Patio Furniture | Included |
| Resort Information | Included |
| Secure Reserved Parking | One underground secure parking stall. |
| Secure Ski and Bike Storage | Store your skis in the mudroom and your bikes in secured storage underground. Bring a lock with you. |
| Stereo | Included |
| TV-Digital or HDTV | HD, PVR, plenty of channels, movies, music and more |
Shared Amenities
| Guest Parking | Five guest parking stalls reserved on a first come, first served basis. |
Services
| Garbage Pickup | Recycling / Garbage in visitor parking area. PLEASE recycle everything! |
| Grocery Delivery | www.nestors.com, www.whistlergrocery.com |
| Organize Childminding | Nannies on Call (604) 938-2823 |
| Resort Tours | Funhog Mountain Tours - Locals Know Best, drop us a line! |
Location & Map
Location
Village North is a location gem! Casa Kettlewell II at Granite Court is located exactly at the Northwest corner of Lorimer and Blackcomb Way. Close enough to everything but removed from the late night noise. Once you park your car in the secure underground stall, you'll find you might walk everywhere from here!
Access Time to Lifts
| Free shuttle |
| Greater than 10 minutes walk |
Access Time to Shops & Restaurants
| Less than 5 minutes walk |
Access Time to Grocery Stores
| Less than 5 minutes walk |
Local Map
Trust
 |
All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed. |
| AlluraDirect takes no further measures to confirm property ownership beyond this initial action. | |
| Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application. | |
| All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process. | |
| All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office. | |
 |
Your credit card information is transmitted using SSL encryption technology. |
| AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce. | |
| AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities. |
Policies
Thank you for agreeing to and upholding these policies during your stay at Casa Kettlewell.
Suitability & Eligibility Policies
| Suitable For: | |
|---|---|
| Adults - Min Age to Stay: 21 | 21. |
| Babies, Kids & Teens | We welcome kids and families. Pack n Play cribs fit easily next to queen beds in both master bedroom and second bedroom. |
| Long Term Renters (Monthly) | Please inquire with owner regarding discounts on Long Term stays of 21 days or over. Four guests maximum for long term stays over 21 days. Cleaning fee of $150 and refundable damage deposit of up to $1,000 will be required for long term stays over 21 days. |
| Non-Smokers Only | All of our properties are non-smoking. Please respect the living space. Should caretakers advise that smoking occurred within the townhouse an additional charge of $150 will be posted to guest account for payment. |
| Pets | Pets are considered. Please email us. Additional $20/night and $125 refundable damage deposit. Pets will need to have flea/tick/heart worm medications and rabies inoculations. Also, pets must bring their own beds and towels, and have their nails trimmed. |
| Seniors | |
| Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s) | |
| Not Suitable For: | |
|---|---|
| Graduation & Stag/Stagette Parties | No rentals will be granted for these purposes. |
| Subleased Tenants | Subleasing to other tenants not permitted. |
| Wheelchairs | Property cannot accommodate wheelchair use and wheelchair access. |
Reservation & Cancellation Policies
| Policy | Description |
|---|---|
| Cancellations Made by Guests | 25% of Deposit Payment is non-refundable. Remainder will be refunded if the booking can be replaced. Refund rate is based on the re-booking rate and number of nights re-booked. |
| Courtesy Hold Reservations | Dates cannot be reserved without payment of deposit. |
| Delayed Arrivals | No refunds. We are not responsible for circumstances which result in delayed arrivals. |
| Delivery of Instructions and Access Information | Guests will receive Instructions and Access Information via email upon completion of reservation and payments. |
| Guest Account Termination | The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site |
| Guest Stay Contract | Guest Stay Contract/Reservation Confirmation is provided by email. |
| Ineligible Guests: 24 Hour Reservation Reversal | The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses |
| Late Reservation Payments | Failure to pay by due dates may result in automatic cancellation without refund of deposit. Dates may be rebooked if there is availability. Deposit will not be recharged. |
| Privacy | The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. |
| Reservation Changes | Guests may lengthen the reservation if availability permits. If guests would like to shorten the reservation, they must note that the original deposit is non-refundable. If guests have already paid the balance, then it is also non-refundable, unless we are able to re-book. See cancellation policy for refund information. |
Guest Stay Policies
| Policy | Description |
|---|---|
| Check-In Time | Begins at 4:00 p.m. |
| Check-Out Time | Once the vacation is over, guests should vacate the unit by 11:00 a.m. Garage Door Opener and the Guest Guide must be returned to the kitchen counter. Please note that a fee of $250 will be charged if the Garage Door Opener is not returned. To avoid incurring extra cleaning charges, the unit must be left in a good condition. All kitchenware should be clean and the unit should generally be orderly. The property owner will be responsible for laundering the linens and final cleaning. Guests are asked to strip all bedding and towels that have been used and place them in the hallways for laundering. Those that have not been used may be left in place in order to conserve energy. |
| Complaints Concerning Property | Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. |
| Excessive Cleaning Costs | If there are excessive cleaning charges including damage to carpets or the building as a result of a guests stay, charges will be applied to guest account and owner will notify guest to make payment. |
| Excessive Noise | Excessive noise is NOT tolerated neither inside the home or on the Granite Court grounds. Police, Security, and/or management will attend and there will be a fine per incident and guest may risk eviction. We reserve right to refuse or interrupt service to any client. To notify authorities of excessive noise in a neighbouring unit that is causing a disturbance to you please contact the Non-Emergency RCMP line at (604) 932-3044. |
| Garbage Removal | Prior to vacating the townhouse guests are required to remove all trash and recyclables and deposit them in the Recycling & Garbage Room next to the Parking Garage. |
| Housekeeping | The townhouse will be absolutely clean and ready for guest arrivals. Comprehensive unit cleaning, including linen changes, is scheduled before each reservation. Mid-stay housekeeping is also available through a special arrangement with Whistler Jet Clean Services for an additional fee. Contact Whistler Jet Clean Services directly at (604) 966 4730 to arrange. Laundry facilities are available in the townhome. Additional housekeeping fee of $100 is charged for long-term monthly rentals. |
| Internet Availability & Usage | A private high speed wireless internet signal is available. |
| Liability | Owner, agents and the townhouses’ reservation website are excluded from liability. Including for personal, bodily injury to guests or guests of guests while they are on our property or while in transit to our home or while on resort property. |
| Maintenance Emergencies | Whistler Jet Clean Services (604) 966 4730. |
| Maximum Sleeping Capacity | 7. |
| Missing Items | Guests authorize the owner to apply a charge to their guest account equal to the replacement cost of missing or damaged items. |
| Noise Restrictions | No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests. |
| Parking & Ticketing | The townhouse has assigned parking for one vehicle within a secured underground parking facility. Guests must ensure that they are parked in the correct stall assigned to the unit. Parking elsewhere may lead to the guests’ car being towed at the guests’ expense. If someone has incorrectly occupied the units’ assigned stall, guests may use a VISITOR stall in the secured parking area. Guests must be sure to LEAVE A NOTE on the dashboard indicating which unit they are occupying and contact the owner immediately. |
| Policy Updates | Policies are subject to change without notice. |
| Property Damage | Guest authorizes up to a $1000.00 CAD charge on their card payable when final payment is due unless otherwise arranged with us. In the event of property damage or breach of our policies, you have authorized the costs to remediate the damage or breach to be charged against the Damage Deposit. Damage or breach includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges related to security company or police involvement regarding property occupant's behavior while in the property or on common premises. If damage is in excess of the Damage Deposit, the excess cost is also due from the Guest. |
| Rental Accommodation Zoning | |
| Terms of Eviction | Violation of our policies, damage to property (common property included) and violation of building policies are causes for eviction. In addition, excessive noise and offensive behaviour will not be tolerated and cause for eviction. |
Guarantees Policies
| Policy | Description |
|---|
Local Tips
My Money Saving Tips
| Cheapest groceries | Stop in Squamish @ the Save on Foods for a big shop on the way up. You"ll save 8-15%ish |
| Cheapest times to come to Whistler | Earlier December, April offers late season sun and great snow thanks to global warming. |
| My biggest money saving tips | Pack a lunch on to the mountain one day. |
On a Personal Note
| What makes Whistler so special and unique? | I love Whistler as it is a hybrid of high alpine adventure with tasty restaurants and classy stores. That pioneer "local" spirit is still evident at The Boot and Nestors. |
The Drive to Whistler
| Best places to eat | Uli"s - offer"s hearty, value oriented food, Misty Mountain Pizza is tasty, The Brew House is a hop, skip and a jump away |
| Best radio station | Listen to Mountain FM for traffic updates but bring your own tunes. |
| Best things to see on the way to Whistler | Shannon Falls & The Chief in Squamish, Tantilus Range, Brandywine Falls |
| My safety tips for drivers new to Hwy 99 | Be sure to check this website for up to date information on Sea-to-Sky Highway Improvements and Delays: http://projects.ch2m.com/TrafficUpdate/weekly-sts.asp |
| Where to get the best views | Catch one of the last lifts up after closing. Fill the townhouse thermos up with hot coco at the Roundhouse. Sip a hot todie, let the crowds disapate. Admire the volcanic Black Tusk. Ski/board top to bottom with an enduring smile on. |
About Us
Dear potential or past guest, I was drawn to Whistler by my kindred wilderness spirit. This snowy peak ridden region is some of the most beautiful I've experienced thoughout the world. Wilderness spaces are a conduit to reflective and peaceful emotions. Our role and the challenges of our hyper paced world can be confusing and overwhelming unless we make time to recreate and reflect. I've searched all over Whistler and feel that Granite Court balances serene alpine beauty with "value" moreso than any other townhouses. Walk around the lit trail of ancient Lost Lake. Wait for the crowds to subside at Whistler peak and embrace the sounds of wilderness silence with the volcanic Black Tusk in the foreground. Extend a friendly hand to an international or local and learn about them. Revel in the views. Respect the beauty of the hill. Leave no trace and recycle everything. You're all here to experience different things. No one is watching. Co-create memories! My wilderness sentiments are with you from Vancouver. Enjoy the Casa Kettlewell vacation abode. Sincerely, Damian Kettlewell www.alluradirect.com/749 www.alluradirect.com/605
Reviews
colin t
London, United Kingdom
Convenient and value for money
left on Jun-03-2014Our thirteenth trek to Whistler from the UK. Have stayed in a few places usually nearer the slopes. WIth skis kept near the slope this was easier. So great location. I would not have booked this appartment if I had read these reviews but would have missed out on something. It is not luxurious, everything is somewhat tired. Benefit of the doubt - it was near end of the season. Whilst I don't think we marked or damaged anything, it was nice being able to relax knowing a scuff would not show. So I would rent again, but would ensure that the sofabed had been replaced before expecting anyone to use that. I ended up sleeping on the floor, it was more comfortable.
Zuma65
Sunshine Coast, Qld
Disappointing
left on Sep-24-2013This is a review for our stay for 3 months from December 2012 thru to March 2013. Seeing this was for an extended stay over the peak season, this was an expensive booking for us. Unfortunately we were not happy with many aspects of the property. The online claim of "absolutely clean" was not true in our case. It took my husband and I the first two days attending to cleaning of scuffed, scratched walls, vacuuming piles of dust from behind beds, dusting skirting boards, cleaning mould from bathrooms, purchasing new linen and pillows for beds and generally giving the property a spring clean. As we were responsible for cad 1,000 damage deposit we were keen to identify any broken or unclean items very early on in our stay to cover ourselves. Hence the many photos that we have taken. There was no iron in the property until we purchased one in week 6. No stereo was available as stated online and the fully stocked kitchen had broken appliances that were not replaced until week 6 of our stay. There was a long list of property items that needed attending to by their maintenance man after we had checked in leaving us without a working shower in one bathroom for longer then one week. Other items that needing attending to just after check in were the fireplace ( cutting in and out), kitchen tap leaking (needed replacing), laundry door getting stuck (hinges needed changing from one side to the other), broken vacuum cleaner (replacement only just managed to clean the white carpet in the condo). As you can see we had a maintenance man in and out of the property on and off for the first couple of weeks which meant we hang around to be there when he was thus losing our holiday time on maintenance items that should could have/should have been identified and attended prior to our check in. Unfortunately, we had to return home 2 weeks early due to emergency surgery and subsequent rehabilitation of an injury sustained by our son. Casa Kettlewell owners initially said that if the property was re booked for our dates that we cancelled they would, - this is their email response - "we will try to relet the space out for the time you would have otherwise occupied the unit. Should this happen, we will refund you the net rental income from this time period." However, when they did in fact let the property out for part of our cancelled dates they reneged on this offer of a refund. Essentially getting paid twice for the relet nights. **Bad Karma** Needless to say how the property is managed and maintained is somewhat disappointing. They were defensive when we mentioned issues with cleanliness and poorly maintained items, however you can judge from the pictures yourself. We have travelled a bit in the last few years whilst our children are at a good age and we always do thorough research on all aspects of the properties we are interested in and the location etc. Online pictures and reviews can only tell give you so much of the story and only upon closer inspection could you have seen many of the issues mentioned above. The location of Casa Kettlewell is great, the complex itself is quiet, but you do hear the revellers heading home after hours when the night is quiet. But this is be be expected in Whistler. The winter view from the front is enchanting and from the back of the property is beautiful as well. If the property was better maintained and the current furniture, beds and linen were updated it would be a condo worth considering to book.
Steve
Kelowna, BC
Excellent location for Ironman week
left on Sep-13-2013We stayed here for the week of Ironman Canada and it was perfectly located. Close to the activities but not in the middle of them. Close to the grocery store, coffee shops, drug store, etc. The unit is a little dinged up and the beds are not the most comfortable I've slept in. The kitchen was equipped with most of the stuff we needed. The pots and pans are worn out and need replacing. The windows are old and a pain in the butt to open/close. Parking was secure and great.
We are 4 snowboarders from the UK.
From all over the UK
Long stay
left on Jun-12-2012We stayed for 4 months and had absolutely fantastic time, everything we needed was there, great position for the slops and the town, would recommend.
Keith
Corning, NY
The townhouse was very comfortable and we enjoyed our stay
left on Jan-25-2012Overall the townhouse was very comfortable and we were happy with it.. There were however a few things that we thought should be fixed or better maintained: two burned out light bulbs - one in each bathroom no remote for TV no remote for DVD player much mold and mildew inside the main bathroom shower handle main bathroom fan does not work left back burner on range top is 50% burned out fridge door has no handle, and door does not close on its own instruction book in townhouse needs to be updated with the cureent codes for garage and trash doors the pull-out sofa mattress is worn out the foam pad for the cot is very marginal We enjoyed our stay and would likely rent again at Casa Kettlewell. Thanks for renting to us!
Brendan Cunnington
38 Evans Road Cooroy Queensland 4563
Canadaisawsome
left on Oct-09-2011Very nice place to stay, quiet and easy to clean. Had a great Holiday!
David
Portland, OR
Great stay in the World's Best Ski-Town
left on Jan-12-2011Our stay at Casa Kettlewell was great from the pre-booking all the way to check out. The owners/managers were prompt in answering all questions and made the whole process a breeze. The location with free parking was ideal, close to shuttle, next to the Marketplace, and a short walk to nightlife and restaurants. Overall a great vacation, especially because other nature brought us a bunch of snow :). The only thing missing was a stereo... we made due just fine. We will certainly recommend it to anyone, as long we don't have plans to come back that week.
Emma
Vancouver
Great townhouse
left on Jan-12-2011We spent New Years Eve weekend at Casa Kettlewell. We were a group of seven, and were all impressed by the place, particularly the location, convenience of a fully equipped kitchen, and comfortable space for seven adults. Although a map was provided, it was a little tricky finding the place, and the check-in details were not very clear - it took us a while to find the unit number! Otherwise we received good communication from the manager and booking was easy. We would definitely consider staying again!
Barbara Maxwell
washington state
just okay
left on Jan-05-2011I was led to believe this would be a top notch place, but the reality was much less. The place was quite large and the location was as billed, but many little things, that would be so easy to correct, made the stay uncomfortable. the coffee maker and shower were dirty and moldy. The bedding (comforters) were visibly soiled and we didnt want to touch them let alone sleep under them. The cups were all chipped, the pans were all dirty and there were only stainless steel wine glasses. We could never use the dvd player and the tv and internet went out halfway through our stay. But it couldnt be easier to find the place and the parking was the best. It was walking distance to everything. We overall enjoyed our stay, but expected much more based on the price we payed. It would be so easy to maintain this place to a higher standard. We would have brought our own stuff if we knew the condition of some of the household items and would have been much more comfortable.