Tanyce Westgard Elaine Flemmer

Valhalla, Whistler Village North, Whistler, British Columbia, Canada

ID 463

Size, Location & Map:
4 Bedroom , 3 Baths, 1460 sq. ft., Valhalla, Whistler Village North, Whistler
Sleeps & Beds:
Sleeps 8, 1 King, 1 Queen, 1 Single, 1 Single Bunk
Amenities:
Coded Access, Deck, Fireplace, Guest Parking, Laundry Facilities, Secure Ski and Bike Storage
Rates & Availability:
$675.00 - $1,500.00 per night CAD; My calendar & rates are accurate!
Bookings:
Instantly Confirmed Bookings - fast, secure & guaranteed

Make a Balance Payment
Phone Us: 604 536-6277

Lodging Deals: Check my Rates Table for up to the minute best deals!

Welcome!

YOU DESERVE A BREAK TODAY...SPECIAL RATE FOR ONE WEEK ONLY FEB 17TH. Leave your worries behind and UNWIND in Whistler's Winterland....Relax and unwind in our spacious 4 Bedroom Townhouse.

WELCOME TO OUR HOME AWAY FROM HOME. Leave your WORRIES BEHIND AND UNWIND... _ Relax in our spacious 4 Bedroom, 3 bathroom Townhouse surrounded by the beautiful view of Whistler Mountain in the background. A 2 MINUTE WALK TO THE VILLAGE, SHOPS AND RESTAURANTS WE WELCOME YOU TO STAY AT OUR DELUXE TOWNHOUSE in the Heart of Whistler Village just click RESERVE NOW to book your holiday vacation in Whistler Wonderland

Photos & Video

Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.

YOU DESERVE A BREAK TODAY...SPECIAL RATE FOR ONE WEEK ONLY FEB 17TH. Leave your worries behind and UNWIND in Whistler's Winterland....Relax and unwind in our spacious 4 Bedroom Townhouse.

Kitchen and Dining Area

Master Bedroom (king size) with Ensuite

Dining Area

Kitchen (open to living area)

Queen Bed Room with view (Upper Balcony)

Spacious Twin Bedroom

Set of Pine Twin Bunk Beds (Balcony)

Valhalla

Outdoor Hot Tub

View of Whistler Mountain

Outdoor Patio with BBQ

Whistler Valley Map

Whistler Village North

Rates & Availability

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Available Night Booked Night Departure Day Only Arrival Day Only Unavailable Click on a date to book it!

Calculate Your Lodging Rates

Arrival

Subtotal

Taxes

Total

To From Subject

Arrival Date Nights to Stay

Rates

Rates are by the night fo up to 9 occupants and posted in Canadian Currency. Rates are subject to 7% GST which is refundable to non-residence. I will provide you with the GST refund form. I accept live on-line reservations using VISA/MASTERCARD on this web-site. The Allura on-line transaction processing sysstem is SECURE and CONFIDENTIAL - I never see your credit card number. Click RESERVE NOW to place a booking.

Applicable Taxes GST of 5% applies
(taxes not included in the rates below)

Rates Calculation Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency

Season Start Date End Date # of Nights Rate/nt Comments

Sking at its FINEST May 22, 2013 Nov 7, 2013
2 +

$675.00
Fun !!

Happy Thanksgiving Nov 8, 2013 Nov 9, 2013
2 +

$750.00
Feast!

Escape to Paradise Nov 10, 2013 Dec 28, 2013
7 +

$995.00
Fun !!

Happy New Year Dec 29, 2013 Jan 2, 2014
4 +

$1,500.00
Exciting

Sking at its FINEST Jan 3, 2014 Mar 19, 2014
3 +

$995.00
Fun !!

Spring Break Mar 20, 2014 Apr 3, 2014
4 +

$1,500.00
Awesome

Relax & Have FUN Apr 4, 2014 May 22, 2014
3 +

$950.00
Enjoy

Payment Info

WE accept Allura on-line visa payments made via VISA/MASTERCARD. We also give a 4% discount for payments made my cheque and money order.

Policy Amount Required Due Date Payment Accepted

Reservation Deposit 25.00% of total Due at time of booking Online CreditCard via this website

Balance of Payment Full remainder 45 days prior to arrival

Damage Deposit $500.00 Charge separately before arrival

Less than 45 days prior to arrival Full payment At time of booking

Property Description

Spacious 4 bedroom townhouse with Master Bedroom on the Main floor and 3 Bedrooms upstairs. Featuring furniture and amenities for a cozy, relaxing vacation at the World Renowned Whistler Mountain

Sleeping Areas & Beds

Master Bedroom

Room Type Private Bedroom (Has a door & windows)

Sleeps 2

Beds 1 King

Has Ensuite Bathroom Yes

Floor Level 1

Queen Bedroom

Bedroom with Private Deck overlooking Whistler Mountains

Room Type Private Bedroom (Has a door & windows)

Sleeps 2

Beds 1 Queen

Floor Level 1

Twin Beds

Spacioius Twin bedroom

Room Type Private Bedroom (Has a door & windows)

Sleeps 2

Beds 1 Single

Floor Level 1

Bunk Bedroom

Bunk Beds opening up to deck

Room Type Private Bedroom (Has a door & windows)

Sleeps 2

Beds 1 Single Bunk

Floor Level 1

Kitchen

Open Kitchen adjacent to Living Room. Large Round Pine Table that comfortably seats 8 people. Lots of light and a view of Whistler Mountains from the dinner table. Granite Counter tops in the kitchen and a completely stocked kitchen with all the kitchen gadgets, pots and pans, plates and knives to enjoy stay at home meals.

Blender yes

Coffee Maker yes

Cooking/Eating Utensils yes

Dishwasher yes

Fridge GE Fridge

Garburator yes

Kettle yes

Microwave Build in above Oven

Oven GE Electric Oven

Stove GE Electric Stove

Toaster yes

Living Area

Relax in our open living room with a beautiful view of Whistler Mountain. Enjoy lots of natural light and openess in our Living Room equipped with comfortable, oversized leather couches.

Dining Area

Socialize around our large 8 person round pine table while looking outside at the view of Whistler Mountain. Dining area is open to the Kitchen and Living Room

Special Features

Situated in the Heart of Whistler Village North we are a few minutes walk from all the shops, restaurants and entertainment in Whistler. Mainfloor entry Townhouse with Master Bedroom on the mainfloor. Directly across from Whistler Rackets Club and Golf Courses.

Amenities

Large 4 bedroom, 3 bathroom Whistler Townhouse decorated with comfortable furniture, and all the amenities you need in you home away from home. This spacious floor plan is designed to offer large rooms with privacy. The entrance is from the ground level, with the Master Bedroom and ensuite on main floor and 3 bedrooms upstairs.

Private Amenities

Deck Included

Laundry Facilities Included

Shared Amenities

Baby/Infant Equipment crib/playpen

BBQ Lower, gas BBQ

Cable TV yes

Cassette Player yes

Coded Access Included

Deck two(lower/upper)

Dining Area 8 person round table

Fax Machine no

Fireplace gas, living room

Fresh Linens yes

Guest Parking Included

Guest Resort Information Included

Hairdryer master ensuite

Hot Tub outside

Iron and Ironing Board laundry room

Laundry Facilities in-suite

Living Area open to kitchen

Patio Furniture Lower

Secure Reserved Parking underground secured

Secure Ski and Bike Storage Parking garage

Stereo yes

Telephone 6049386288

VCR yes

Location & Map

Location

Located less than a 5 minute WALK to Whistler Village. Enjoy the proximity to the village as well as the thousands of biking and walking PATHS connected to our Townhouse Complex

Access Time to Lifts

Less than 10 minutes walk

Access Time to Shops & Restaurants

Less than 5 minutes walk

Access Time to Grocery Stores

Less than 5 minutes walk

Trust

All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.

AlluraDirect takes no further measures to confirm property ownership beyond this initial action.

Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.

All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.

All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.

Your credit card information is transmitted using SSL encryption technology.

AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.

AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.

Policies

We just ask that you use our home like you would your own.

Suitability & Eligibility Policies

Suitable For:

Adults - Min Age to Stay: 21 Can you act like a responsible adult and live up to the terms of the guest stay ageement?. If yes, then we welcome you to our home. If you are 18 or older and you can agree to our terms.

Long Term Renters (Monthly) Yes, under terms of Long Stay Specials. Please see long stay specials

Non-Smokers Only Absolutely NO Smoking. We have allergies

Seniors

Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:

Pets No Pets.

Wheelchairs

Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Policy Description

Cancellations Made by Guests Deposit payments are non-refundable. We will refund your money if we can replace your booking; refunds are at the re-booked rate & based on the number of nights re-booked;all cancellation refunds are subject to a 4% cancellation fee.

Courtesy Hold Reservations Not accepted. Reservations are confirmed with payment

Delayed Arrivals No refunds. We are not responsible for circumstances which result in delayed arrivals!

Delivery of Instructions and Access Information 30 days prior to arrival. Later for last minute reservations

Guest Account Termination The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Guest Stay Contract Required to confirm reservation. Plese sign, date and return your Reservation Confirmation Lette as requested

Ineligible Guests: 24 Hour Reservation Reversal The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Late Reservation Payments Failure to pay be due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are available; deposit will not be recharged.

Privacy The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Reservation Changes If avaiability permits & in concordance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that you deposit calculated on the origianl amoun is non-refundable' if you have already paid the balance, then your balance is similiarly non-refundable. If you have paid the balance then it will be readjusted to reflect your shortened reservation.

Guest Stay Policies

Policy Description

Check-In Time 4pm. Contact us prior to arrival: early check in may be possible!

Check-Out Time 10am. Contact us; late check-out may be possible!

Complaints Concerning Property Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Excessive Noise

Housekeeping Complimentary. Full Maid Service upon Check-out; daily housekeeping service can be added to you stay at a minimul cost if requested in advance; please contact owner for more details

Liability We are excluded from liability for personal bodily injury in our home, wwhile in tansit to, o while on resort property.

Maintenance Emergencies Complete emergency contacts provided for booked guests

Maximum Sleeping Capacity 9. Strictly enforced. Parties of 12 people or more will be evicted.

Property Damage Guest will pay for all damage incured while the guest is staying in the poperty, even if the ofender is being hosted by the guest. By accepting our guest stay contract, you agee to pay us for all damages you or you guests incur.

Rental Accommodation Zoning

Resort Information Provided. Upon Final Payment

Terms of Eviction By 24 hr. Security Company. Will be evicted fo excessive noise, common and private property damance, distubing the peace.

Guarantees Policies

Policy Description

Local Tips

Frequently Asked Questions

Getting The Check-In Info

How do I get the check-in info? When we eceive your final payment, we will send you information, keys, complete instructions and emergency contact infomation in the mail. If you are making a last minute booking, you will receive this info by email and/or courier

What happens if it does not arrive in time? Please let us know, and we will arrange for a meet and greet in the resort to make sure that you get in safe and sound!

What if I leave my package at home by mistake? Please let us know as soon as possible (while you are en oute) and we will organize a resort check-in upon your arrival.

Checking- In

How do I Check-in? We will send you the key punch combination in the mail with instructions. You just arrive in Whistler and go direclty to the property. You do not have to go anywahere first-start having a great time and go DIRECT to our home

Can I check-in early? Please check with us a few days before you arrive. If someone is leaving on your arrival day then we cannot guarantee that it will be ready before 4:00 pm. Often times you can check-in early so please ask the worst we can do is say no - not this time!

Can I leave my stuff there when I arive even if it has not been cleaned yet? Yes, as long as the previous guests are gone, and you leave everything in the hall with a note for our cleaners. KNOCK ON THE DOOR IF YOU ARE ARIVING BEFORE 4:00pm

do I have to pay more for an early check-in? NO

Checking-out

Can I check-out late? Please inquire with us a few days before your arrival if you want to check-out late. It may be possible.

What is the check-out time? 10:00 AM . This is strictly enforced!

What happens if we are not ready to leave at 10am and the cleaners show up? the 10 am check-out is strictly enforced, unless you have confimed a late check-out with us. If you leave late, then the next guest will arrive to a dirty townhouse because our cleaners could not clean it on time, they will be left waiting until the evening before they can start their vacation. How would you feel if it was YOU? The security company will be called to escort you out if you are not on your way out.

How do I check-out? Return all common area keys to the hooks and leave them inside the townhouse.

Emergencies

What if something goes wrong? We have a 24 hour emergency support. Contact information is provided with final payment.

What if the property is not cleaned when we get there? If it is after 4 pm. something likely went wrong. Contract us, and we will FIX it immediately. If we are unable to do so, you will be compensated for this error and the property will be cleaned fist thing the next morning.

Resort Information

How do I get resort information? AlluraDirect.com, Allura Discount Cartd

Things to Bring

What are the things people usually forget? Binoculars, camera, sandals for the hot tub, cd's, knapsack and their bathing suits

What are the things you have thee already that I may think that I have to bring? Bathrobes, baby equipment(playpen and high chair), hairdryer, soap, shampoo, alarm clocks.

Guest Services

Where can I get discount lift tickets? Buy them online on AlluraDirect.com. You get the full discount, can pick them up in advance, and get preferred customer service directly at the base.

Where can I get good equipment rentals? Order them online on AlluaDirect.com. You get a 20% DISCOUNT, FREE ovenight storage, preferred customer service, and advance pick-up---AVOID long lineups.

What about transportation? Use the AlluraDirect Discount Card to get great service and discounts from Whistler Star Express and Star Limo. You can book from AlluraDirect.com

How can I get info about ski school? How do I book? AlluraDirect has a Level IV certified instructor on staff to personally assist you with reservations. Please contact her directly for assistance.

Hot Tub

How do I get to the Hot Tub? You can walk out to the centre of the complex and using your "common" key enter into the Hot Tub Area.

What facilities are in the Hot Tub Area? There is a Mens/Ladies Shower and Change Area. Also a water fountain and bench seats are found in this common area.

What time is the hot tub open until? The hot tub is open until 11:00 PM DAILY.

About Us

We truly enjoy our Whistler Home and hope that you will relax and enjoy your stay in our Home Away From Home

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Season	Start Date	End Date	# of Nights	Rate/nt	Comments
Sking at its FINEST	May 22, 2013	Nov 7, 2013	2 +	$675.00	Fun !!
Happy Thanksgiving	Nov 8, 2013	Nov 9, 2013	2 +	$750.00	Feast!
Escape to Paradise	Nov 10, 2013	Dec 28, 2013	7 +	$995.00	Fun !!
Happy New Year	Dec 29, 2013	Jan 2, 2014	4 +	$1,500.00	Exciting
Sking at its FINEST	Jan 3, 2014	Mar 19, 2014	3 +	$995.00	Fun !!
Spring Break	Mar 20, 2014	Apr 3, 2014	4 +	$1,500.00	Awesome
Relax & Have FUN	Apr 4, 2014	May 22, 2014	3 +	$950.00	Enjoy

Policy	Amount Required	Due Date	Payment Accepted
Reservation Deposit	25.00% of total	Due at time of booking	Online CreditCard via this website
Balance of Payment	Full remainder	45 days prior to arrival
Damage Deposit	$500.00	Charge separately before arrival
Less than 45 days prior to arrival	Full payment	At time of booking

Suitable For:
Adults - Min Age to Stay: 21	Can you act like a responsible adult and live up to the terms of the guest stay ageement?. If yes, then we welcome you to our home. If you are 18 or older and you can agree to our terms.
Long Term Renters (Monthly)	Yes, under terms of Long Stay Specials. Please see long stay specials
Non-Smokers Only	Absolutely NO Smoking. We have allergies
Seniors
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:
Pets	No Pets.
Wheelchairs
Young Adult Only Groups 17-24

Policy	Description
Cancellations Made by Guests	Deposit payments are non-refundable. We will refund your money if we can replace your booking; refunds are at the re-booked rate & based on the number of nights re-booked;all cancellation refunds are subject to a 4% cancellation fee.
Courtesy Hold Reservations	Not accepted. Reservations are confirmed with payment
Delayed Arrivals	No refunds. We are not responsible for circumstances which result in delayed arrivals!
Delivery of Instructions and Access Information	30 days prior to arrival. Later for last minute reservations
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	Required to confirm reservation. Plese sign, date and return your Reservation Confirmation Lette as requested
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay be due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are available; deposit will not be recharged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	If avaiability permits & in concordance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that you deposit calculated on the origianl amoun is non-refundable' if you have already paid the balance, then your balance is similiarly non-refundable. If you have paid the balance then it will be readjusted to reflect your shortened reservation.

Policy	Description
Check-In Time	4pm. Contact us prior to arrival: early check in may be possible!
Check-Out Time	10am. Contact us; late check-out may be possible!
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Noise
Housekeeping	Complimentary. Full Maid Service upon Check-out; daily housekeeping service can be added to you stay at a minimul cost if requested in advance; please contact owner for more details
Liability	We are excluded from liability for personal bodily injury in our home, wwhile in tansit to, o while on resort property.
Maintenance Emergencies	Complete emergency contacts provided for booked guests
Maximum Sleeping Capacity	9. Strictly enforced. Parties of 12 people or more will be evicted.
Property Damage	Guest will pay for all damage incured while the guest is staying in the poperty, even if the ofender is being hosted by the guest. By accepting our guest stay contract, you agee to pay us for all damages you or you guests incur.
Rental Accommodation Zoning
Resort Information	Provided. Upon Final Payment
Terms of Eviction	By 24 hr. Security Company. Will be evicted fo excessive noise, common and private property damance, distubing the peace.

Applicable Taxes	GST of 5% applies (taxes not included in the rates below)
Rates Calculation	Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 King
Has Ensuite Bathroom	Yes
Floor Level	1

Blender	yes
Coffee Maker	yes
Cooking/Eating Utensils	yes
Dishwasher	yes
Fridge	GE Fridge
Garburator	yes
Kettle	yes
Microwave	Build in above Oven
Oven	GE Electric Oven
Stove	GE Electric Stove
Toaster	yes

Baby/Infant Equipment	crib/playpen
BBQ	Lower, gas BBQ
Cable TV	yes
Cassette Player	yes
Coded Access	Included
Deck	two(lower/upper)
Dining Area	8 person round table
Fax Machine	no
Fireplace	gas, living room
Fresh Linens	yes
Guest Parking	Included
Guest Resort Information	Included
Hairdryer	master ensuite
Hot Tub	outside
Iron and Ironing Board	laundry room
Laundry Facilities	in-suite
Living Area	open to kitchen
Patio Furniture	Lower
Secure Reserved Parking	underground secured
Secure Ski and Bike Storage	Parking garage
Stereo	yes
Telephone	6049386288
VCR	yes

	All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.
	AlluraDirect takes no further measures to confirm property ownership beyond this initial action.
	Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.
	All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.
	All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.
	Your credit card information is transmitted using SSL encryption technology.
	AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.
	AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.

How do I get the check-in info?	When we eceive your final payment, we will send you information, keys, complete instructions and emergency contact infomation in the mail. If you are making a last minute booking, you will receive this info by email and/or courier
What happens if it does not arrive in time?	Please let us know, and we will arrange for a meet and greet in the resort to make sure that you get in safe and sound!
What if I leave my package at home by mistake?	Please let us know as soon as possible (while you are en oute) and we will organize a resort check-in upon your arrival.

How do I Check-in?	We will send you the key punch combination in the mail with instructions. You just arrive in Whistler and go direclty to the property. You do not have to go anywahere first-start having a great time and go DIRECT to our home
Can I check-in early?	Please check with us a few days before you arrive. If someone is leaving on your arrival day then we cannot guarantee that it will be ready before 4:00 pm. Often times you can check-in early so please ask the worst we can do is say no - not this time!
Can I leave my stuff there when I arive even if it has not been cleaned yet?	Yes, as long as the previous guests are gone, and you leave everything in the hall with a note for our cleaners. KNOCK ON THE DOOR IF YOU ARE ARIVING BEFORE 4:00pm
do I have to pay more for an early check-in?	NO

Can I check-out late?	Please inquire with us a few days before your arrival if you want to check-out late. It may be possible.
What is the check-out time?	10:00 AM . This is strictly enforced!
What happens if we are not ready to leave at 10am and the cleaners show up?	the 10 am check-out is strictly enforced, unless you have confimed a late check-out with us. If you leave late, then the next guest will arrive to a dirty townhouse because our cleaners could not clean it on time, they will be left waiting until the evening before they can start their vacation. How would you feel if it was YOU? The security company will be called to escort you out if you are not on your way out.
How do I check-out?	Return all common area keys to the hooks and leave them inside the townhouse.

What if something goes wrong?	We have a 24 hour emergency support. Contact information is provided with final payment.
What if the property is not cleaned when we get there?	If it is after 4 pm. something likely went wrong. Contract us, and we will FIX it immediately. If we are unable to do so, you will be compensated for this error and the property will be cleaned fist thing the next morning.

What are the things people usually forget?	Binoculars, camera, sandals for the hot tub, cd's, knapsack and their bathing suits
What are the things you have thee already that I may think that I have to bring?	Bathrobes, baby equipment(playpen and high chair), hairdryer, soap, shampoo, alarm clocks.

Where can I get discount lift tickets?	Buy them online on AlluraDirect.com. You get the full discount, can pick them up in advance, and get preferred customer service directly at the base.
Where can I get good equipment rentals?	Order them online on AlluaDirect.com. You get a 20% DISCOUNT, FREE ovenight storage, preferred customer service, and advance pick-up---AVOID long lineups.
What about transportation?	Use the AlluraDirect Discount Card to get great service and discounts from Whistler Star Express and Star Limo. You can book from AlluraDirect.com
How can I get info about ski school? How do I book?	AlluraDirect has a Level IV certified instructor on staff to personally assist you with reservations. Please contact her directly for assistance.

How do I get to the Hot Tub?	You can walk out to the centre of the complex and using your "common" key enter into the Hot Tub Area.
What facilities are in the Hot Tub Area?	There is a Mens/Ladies Shower and Change Area. Also a water fountain and bench seats are found in this common area.
What time is the hot tub open until?	The hot tub is open until 11:00 PM DAILY.