Thank you for your interest in our Glacier's Reach townhome. We have owned this property since it was completed in 1997, and have been happy with it ever since. Glacier's Reach has been our home-away-from-home, and we hope it can be yours too. Carol Yan Lau & Terrence Lau, Allura Owners #46
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| Available Night | Booked Night | Departure Day Only | Arrival Day Only | Unavailable | Click on a date to book it! |
Rates are per night and posted in Canadian currency and will be subject to t a 5% GST. No other taxes or gratuities will be applied. For your convenience, payment is accepted by VISA or MASTERCARD through AlluraDirect.com's on-line payment system.
| Applicable Taxes | GST of 5% applies (taxes not included in the rates below) |
| Rates Calculation | Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency |
| Season | Start Date | End Date | # of Nights | Rate/nt | Comments |
|---|---|---|---|---|---|
| Spring Getaway | Apr 29, 2013 | Jun 27, 2013 | 3 + 5 + |
$95.00 $85.00 |
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| Summertime Fun | Jun 28, 2013 | Sep 1, 2013 | 3 + 5 + |
$105.00 $95.00 |
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| Fall Getaway | Sep 2, 2013 | Nov 28, 2013 | 3 + 5 + |
$95.00 $85.00 |
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| First Tracks | Nov 29, 2013 | Dec 19, 2013 | 3 + 5 + |
$120.00 $105.00 |
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| Happy Holidays | Dec 20, 2013 | Jan 4, 2014 | 3 + 5 + |
$185.00 $175.00 |
Failure to pay by any specified deadline will result in reservation cancellation (see Cancellation Policy).
| Policy | Amount Required | Due Date | Payment Accepted |
|---|---|---|---|
| Reservation Deposit | 25.00% of total | Due at time of booking | Online CreditCard via this website |
| Balance of Payment | Full remainder | 45 days prior to arrival | |
| Damage Deposit | No damage deposit collected | ||
| Less than 45 days prior to arrival | Full payment | At time of booking |
This air-conditioned bedroom has great mountain views, lots of storage space, a clock radio, and access to a large private balcony.
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 1 Queen |
| Floor Level | 1 |
Get cozy by the fireplace!
| Room Type | Common Area (A living area with a temporary bed) |
| Sleeps | 2 |
| Beds | 1 Queen Sofa Bed |
| Floor Level | 1 |
Towels and toiletries provided
| Is Ensuite Bathroom | No |
| Includes | Bath, Hairdryer, Shampoo, Shower, Soap |
| Coffee Maker | Bring your favourite blend |
| Cooking/Eating Utensils | Plenty for a group of 4 |
| Dish Soap | Included |
| Dishwasher | Please empty when done |
| Fridge | Full sized refrigerator with upper freezer |
| Garbage Bags | Included |
| Glassware | Included |
| Microwave | Easy to use |
| Oven | For broiling, baking and warming |
| Stove | Four elements for stove-top cooking |
| Toaster | Two-slice toaster |
This well-decorated area has a gas fireplace, queen sofa bed, TV/DVD, and a storage chest which holds extra bed linens. A small private balcony offers an excellent view of the mountains. Complimentary high speed internet is available.
Casual bar stool dining area for 4.
| Decor | Casual cozy |
| Exposure | West facing; afternoon sun |
| Fireplace | Gas fireplace in the living room |
| Trim | Wood trims, warm colours |
| Views | Excellent mountain views |
Whether it's the fully equipped kitchen, free internet, and two flat screen TVs, we have equipped our townhome to make it as enjoyable and relaxing as possible. If there is anything else we can provide to make your stay more pleasant, please let us know.
| Air Conditioning | Air-conditioner located in the bedroom |
| Cable TV | Located in the living area AND bedroom |
| Coded Access | More convenient than carrying a key! |
| Complimentary Housekeeping | Provided upon departure; additional cleanings are available upon request at the guest's expense |
| Deck | One small balcony off the living area, and one large balcony off the bedroom -- great for relaxing and enjoying the view |
| DVD Player | Bring your favourite videos or rent from the Rogers Video store across the street |
| Fireplace | Gas fireplace in the living area |
| Fresh Linens | Complete set of bath and bed linens for up to 4 guests |
| Hairdryer | Built-in above the bathroom sink |
| Internet Access | Wireless and ethernet cable provided |
| Iron and Ironing Board | Located in the bedroom closet |
| Laundry Facilities | In-suite washer and dryer for your convenience; detergent and fabric softener provided |
| Parking - Free Guest Spots | located at the entrance of the secured parking area |
| Parking - Free Private Parking | secured underground parking |
| Patio Furniture | chairs on both decks |
| Pool - Free & On Site | bring your own towels |
| Secure Ski and Bike Storage | Some space available in the first floor entry area |
| Telephone | A calling card is needed for long-distance calls; no charge for local calls |
| TV-Digital or HDTV | clear picture of digital TV |
| Guest Parking | Available in the front end of the north parkade |
| Hot Tub | Next to the swimming pool |
| Pool | Heated year-round |
| Sauna | Located in the main reception building |
| Secure Reserved Parking | Available in the north parkade |
| Secure Ski and Bike Storage | Large secured area in the main parkade |
Glacier's Reach is located next to the Whistler Racquet and Golf Club, directly across the street from the Village Marketplace. Our townhome is an excellent choice for people who wish to be within walking distance to Whistler's many acclaimed attractions, yet far enough away from pubs, nightclubs, and patio restaurants to enjoy a good night's sleep.
| Less than 5 minutes drive |
| Free shuttle |
| Less than 5 minutes walk |
| Less than 5 minutes walk |
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All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed. |
| AlluraDirect takes no further measures to confirm property ownership beyond this initial action. | |
| Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application. | |
| All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process. | |
| All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office. | |
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Your credit card information is transmitted using SSL encryption technology. |
| AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce. | |
| AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities. |
These property policies are firm, and will require your implicit acceptance when you book our townhome. Please read them carefully, and contact us if you have any questions or concerns.
| Suitable For: | |
|---|---|
| Adults - Min Age to Stay: 25 | |
| Non-Smokers Only | No smoking. |
| Seniors | |
| Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s) | |
| Not Suitable For: | |
|---|---|
| Pets | No pets. |
| Wheelchairs | |
| Young Adult Only Groups 17-24 | |
| Policy | Description |
|---|---|
| Cancellations Made by Guests | 5% cancellation fee to apply; furthermore, all payments are non-refundable, except if booking can be replaced. Refunds or portions thereof will be refunded based on the number of nights rebooked and rebooked rate |
| Courtesy Hold Reservations | No. Reservations are not held without a reservation deposit |
| Delayed Arrivals | Sorry, no refunds. |
| Delivery of Instructions and Access Information | Sent via e-mail upon receipt of full payment. |
| Guest Account Termination | The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site |
| Guest Stay Contract | By submitting payment, it will be understood that guests accept and will abide by all the policies and payment procedures as outlined in this section. |
| Ineligible Guests: 24 Hour Reservation Reversal | The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses |
| Late Reservation Payments | Results in reservation cancellation. Guests may re-book if dates are still available |
| Privacy | The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. |
| Reservation Changes | If availability permits and in concordance with our Cancellation Policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that all cancelled dates will be subject to our Cancellation Policy, including the 5% cancellation fee and a potential loss of any previous payments. |
| Policy | Description |
|---|---|
| Check-In Time | 4:00 PM. |
| Check-Out Time | 11:00 AM. |
| Complaints Concerning Property | Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. |
| Excessive Noise | Subject to eviction. |
| Housekeeping | Provided before arrival and after departure. Midstay cleans can be provided for a further charge |
| Liability | We are not to be held responsible for any property loss/damage or personal injury that arise as a result of a guest's stay. Guests should ensure that they have sufficient travel / medical / property insurance prior to their arrival. |
| Maintenance Emergencies | Emergency contacts provided upon final payment. |
| Maximum Sleeping Capacity | 4 comfortably. |
| Policy Updates | Policies are subject to change without notice. |
| Property Damage | Guests are responsible for all damages that occur as a result of their stay. Once damages are noticed, and after repair costs are determined, guests responsible for the damage(s) will be contacted immediately to discuss the damage(s) and assess payment responsibility. We recognize that accidents happen, and ask that guests pay us the courtesy of letting us know if there was any damage during their stay so that repairs can be effected immediately. |
| Rental Accommodation Zoning | |
| Terms of Eviction | Guests will be evicted for excessive noise, common and private property damage, and/or disturbing the peace. Enforceable by policy and/or on-site security; no refunds given |
| Policy | Description |
|---|
| Our favourite season in Whistler and why. | Whistler is already reknown for winter skiing and snowboarding, but few people realize what a hidden jewel Whistler is in the summertime. We enjoy visiting Whistler particularly in the late summer, when it"s hot and sunny. Nothing beats swimming in the pool amidst a quiet surrounding with beautiful mountain views. |
| What makes Whistler so special and unique? | The drive up is fantastic, the resort has great year-round activities, and the fresh mountain air really lifts one"s spirit -- pure Canadiana! |
| How do I get the check-in information? | When we receive your final payment, we will e-mail you a check-in package that includes directions, the Glacier's Reach suite number, entry code, emergency contact numbers, check-out procedures, and other useful bits of information. |
| What if I leave my check-in package at home by mistake? | Make sure you have our emergency contact telephone numbers available in your wallet or purse so that you may call us enroute or when you reach the Whistler resort. The most important pieces of information can be relayed to you by telephone. |
| How do I check-in? | Proceed directly to our Glacier's Reach townhome, and use your security code for entry. You do not need to pick up any keys, nor do you need to check-in with someone at a reception desk. |
| Can I check-in early or check-out late? | Our check-in time is 4:00pm, and our check-out time is 11:00am. If this is inconvenient for you, please contact us a few days before you arrive. If there is no one staying in the unit immediately before you, or arriving on the same day of your departure, we may be able to arrange more flexible check-in / check-out times (depending on our arrangement with the housekeeping staff). |
| May I leave my belongings there when I arrive even if it has not been cleaned yet? | Yes, as long as the previous guests have already left (do not attempt to enter before 12:00pm), and you leave everything in the entry hall with a note for our cleaners. KNOCK ON THE DOOR IF YOU ARE ARRIVING BEFORE 4:00 PM! |
| Do I have to pay more for an early check-in or late check-out? | No. |
| What happens if we are not ready to leave at 11:00am and the cleaners show up? | It is important that you check-out by 11:00am, to allow sufficient time for the housekeeping staff to prepare the unit for the next guests. Unless you have confirmed a late check-out time with us, please respect this policy as we do not wish to invoke harsh enforcement measures. |
| What if the property is not cleaned when we get there? | If it is after 4:00pm, contact us, and we will arrange for immediate housekeeping. If housekeeping staff are unable to arrive on that day, there is a complete set of clean linens in the unit, and the unit will be properly cleaned first thing the next morning. Needless to say, we will do our best to compensate you for the mistake. |
Terrence and I have have owned this Glacier's Reach townhome since it was completed in 1997. With two young boys, Aidan and Connal, our main desire was to have a nearby vacation getaway where we could enjoy life away from the big city and where special family memories could be created. Our family currently resides in Richmond, British Columbia.