Welcome to our Vacation Rental! 100% Recommended 5 Reviews
Highlights of our home include:
- Ski-in (5 Star) and Ski-out (3 star) access
- PET FRIENDLY!!
- Private deck with Hot tub and BBQ
- Free High Speed Wireless Internet access
- INDOOR POOL & FITNESS FACILITY
- 42" plasma TV, DVD Player, HDTV Cable TV, X Box game station.
- Gourmet Kitchen with granite counter tops & stainless steel appliances
- Secure, heated parking garage & secure ski locker
- Geo-thermal heating
- Elevator access in building
- Convenient location close to all resort activities!
Make a Live, Instantly Confirmed Reservation! Click Book Now and follow the directions to book online.
Be sure to check out the PHOTO GALLERY for many more photos.
More Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists
Local & Worldwide: 250 862 3437
Toll free (CA & US): 1 877 717 3437
Photos & Video
Spacious and inviting open plan living area.
Dining area is conveniently located between the kitchen and living room. Seating for 6 and room for 3 at the breakfast bar.
Modern appliances for that quick cup of coffee or snack or the heartiest of breakfasts before you hit the slopes
Master bedroom with Queen Bed. Access straight to the hot tub.
Single over double bunk bed in the den.
Up slope view from the deck and hot tub.
You can't stay at Big White without your own private hot tub. No prying eyes can see you here. Relax.
Luxury away from home, clean and modern. Spacious main bathroom includes bath tub with shower, heated floors, basic supplies. Laundry equipment is located in closet.
This is what awaits you from the Ridge Rocket Express
A ski home from the village down Happy Valley Way or take Laras Gondola for a bite to eat or hot chocolate with the kids. Mornings ski down Woodcutter and start your day dropping the kids to ski school via the Plaza Chair or start your day via Ridge Rocket
Fast access via the Ridge Rocket lift to a multitude of choices for the beginner through to expert
The Village Centre
Private gym for building guests exclusive use.
Heated pool for building guests exclusive use.
The Raven is located in the Happy Valley area of Big White. Close to the ice rink, tub park and Lara's Gondola.
Calculate Your Rate
By clicking on 'BOOK NOW' you can instantly reserve and confirm your reservation in a single step directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Winter Value||Jan 3, 2017||Feb 2, 2017||
|Regular Season||Feb 3, 2017||Mar 25, 2017||
|Spring Value||Mar 26, 2017||Apr 9, 2017||
|Summer/Fall||Apr 10, 2017||Nov 22, 2017||
|Off Season, the ski resort is closed. Hot Tub and Swimming Pool is not available.|
|First Tracks||Nov 23, 2017||Dec 14, 2017||
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Located on the second floor at the rear of The Raven, the condo opens to a well appointed kitchen and large lounge/dining area. The master bedroom has access straight on to the deck with BBQ and private hot tub. There is a second bedroom with a double lower bunk bed and a single upper bunk. The bathroom with tub, shower and laundry equipment is located between the bedrooms. The large sofa bed in the living room comfortably sleeps two.
Downstairs there is a common gym and pool (and that's actually below the condo : so there is literaly no noise to worry about from below).
Sleeping Areas & Beds
Master bedroom with private access to deck and hot tub
|Room Type||Private Bedroom (Has a door & windows)|
Double bottom bunk and single top bunk
|Room Type||Private Den (Has a door, no windows)|
|Beds||1 Double/Single Bunk|
Sofa bed in spacious lounge are
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Spacious, clean, fresh and modern. With bath and shower.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shower|
All crockery, appliances, utensils and cutlery that makes this a delight to cook in or simply enjoy a cup of coffee. Coffee maker, microwave and everything you'd expect to be able to chef up a feast.
Kitchen amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Basic Food Staples||Spices including salt & pepper.|
|Cooking/Eating Utensils||All you'll need. Place settings for 12|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Garbage Bags||Yes, and recycling bags as well.|
|Napkins||Yes, and paper towel.|
Fantastic, light filled, warm living and dining area. Entertain in style or simply relax on spacious sofas by the warmth of a gas fire.
The dining area lays comfortably between the lounge area and the kitchen. A beautiful solid wood table with leather seating for family and friends holiday celebrations and gatherings.
Welcome to your home away from home where you can explore this amazing mountain and all it has to offer, knowing you have a warm, inviting, restful, well appointed retreat (and a private hot tub to rest those ski legs) to share with your family.
We fell in love with Big White because of the great snow, variety of runs, the ability to ski black OR green down from the top of the mountain meaning there is something for everyone in your family to enjoy, and most of all the great people at Big White.
The Ski School is one of the best in the world. There is no standing around doing nothing at Ski School. The kids are exhausted but exhilarated after their day and seeing them out on the slopes is a real buzz. The educational environment is amazing.
At night there is so much to do with the kids and restaurants are extremely kid friendly.
However you can easily secure a baby sitter: and our experiences have been fantastic using the children’s centre staff and you can head out for an amazing night, wine tasting with a local winery who visits the mountain and so much more.
This is an amazing mountain so why not enjoy it from a very special apartment? So click "reserve now" to secure your holiday. Hot tub, multiple sleeping areas, private deck, all amenities, pool and gym, car parking. It doesn't get any better.
This condo is on the SECOND floor is fully equipped:
* Sleeps 7 in 3 separate areas - Queen in Master Bedroom, Single double bunks in Second bedroom and a double sofa bed in the living room.
*42' Plasma TV above fireplace with DVD and X Box game station.
* Hot Tub and BBQ on private deck
*Secure Wireless Internet Access
* In suite laundry facilities with complementary supplies
* Secure parking and ski locker.
Other amenities include.......
|Basic Food Staples||Spices including salt & pepper|
|BBQ||Private BBQ on deck.|
|Coded Access||Garage and Entry doors are both coded. No keys required!|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Fireplace||Contemporary style natural gas fireplace in living room.|
|Fresh Linens||Fresh sheets, towels and Hot Tub towels are provided|
|Games||X Box Game station.|
|Hot Tub - Private||Private 6 person Hot Tub on Deck|
|Internet Access - Wireless Internet||Secure wireless connection in suite.|
|iPod or mp3 Connectivity||Included|
|Iron and Ironing Board||Included|
|Laundry Facilities - Free||in suite. Complimentary supplies provided.|
|Parking - Free Guest Spots||Limited guest parking is available in the heated secure parking garage. Available on a first come first sere basis. Additional guest parking available in Happy Valley parking lot for a fee.|
|Safety Equipment||Smoke detector and over head sprinkler system.|
|Secure Ski and Bike Storage||Secure ski locker in parking garage.|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!|
|Fitness Facilities||Fitness Centre with changing facilities - exclusive Guest Use|
|Parking - Free Guest Spots||Limited guest parking is available in the heated secure parking garage. Available on a first come first serve basis. Additional guest parking available in Happy Valley parking lot for a fee.|
|Pool||Indoor Swimming Pool & changing facilities - exclusive Guest Use|
|Secure Reserved Parking||One secure parking spot in heated garage|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Transportation Services to the Resort:
There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture:
Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive.
Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
Located just up from Happy Valley, you have the best of both worlds in that you can in a good snow year ski down to Ridge Rocket to start your day, and come home from the village by skiing down Happy Valley Way - and ski straight to the back door of The Raven. If you are tuckered out, take Lara's Gondola to Happy Valley and enjoy a steak, a drink, a hot chocolate and stay for the fireworks or ice skating. From there you can access the snow mobiles, sled and sleigh rides and of course climb the ice tower!
Ski-in, Ski-out - There is direct Ski-in access to The Raven and Ski-out simply requires a short across the road, or walk downhill to the Gondola depending on snow coverage. On a good day you can put your skis on as soon as you have left The Raven entrance and crossed over the road.
Access Time to Lifts
|Less than 5 minutes walk|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Free transport to village & lifts|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 Years old. Unless accompanied by a parent/guardian|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events|
|Groups Renting Multiple Properties|
|Non-Smokers Only||Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.|
|Pets||Non-shedding, well behaved dogs are permitted. (maximum 1 dog) $100 Pet Cleaning Fee will apply. Please contact us prior to booking. guest authorizes up to a $1,000 charge to credit card if there is pet damage and or noise complaints|
|Seniors||We welcome seniors.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Absolutely no grad, stag or stagette parties allowed.|
|Long Term Renters (Monthly)||Sorry, we do not allow long-term renters.|
|No Smoking Inside - Smoking Outside Permitted||This is a 100% smoke-free property.|
|People with Restricted Mobility||Property access and interior not suitable for persons of restricted mobility.|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - no Referral Fee offered||We do not accept travel reseller bookings.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Wheelchairs||Property cannot accommodate wheelchair use and wheelchair access.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted.|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will issue a refund by cheque for 95% of funds paid.|
|Courtesy Hold Reservations||We cannot hold reservation without payment. Please click the 'BOOK NOW' button.|
|Delayed Arrivals||Sorry, No refunds. We cannot accept responsibility for arrival delays.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Sent by email upon making balance of payment|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Sorry, No refunds. We cannot accept responsibility for arrival delays.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
Guest Stay Policies
|Check-In Time||From 4:00pm. STRICTLY ENFORCED|
|Check-Out Time||By 10:00am. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests|
|Maximum Sleeping Capacity||7 People. Additional persons will result in immediate eviction|
|Missing Items||Guests authorize credit card charge for replacement of missing items.|
|Noise Restrictions||Quiet time is 11.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting from the noise complaints. The outdoor hot tub area may be used after 11.00pm, but please engage only in quiet conversation after 11.00pm out of respect for neighbouring guests.|
|Policy Updates||Policies are subject to change without notice, however guest will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Directory in your holiday home.|
|Ski & Snowboard Gear Storage||Secure equipment storage is available in the ski locker. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.|
|Snow Guarantee||Sorry - No guarantees.|
|Weather Guarantee||Sorry - No guarantees.|
Our Tips for Enjoying the Most Out of Big White!
|Our Favorite Activities||Do the dog sled, ice tower, snow mobiles, it's so much fun.|
|Our Favorite Restaurant||Have dinner at the Globe! http://www.globedining.com And book the wine tasting events etc. European style coffee bar by day and casually comfortable Tapas & Wine Bar once the lifts close. Their style of dining known as Tapas originates in Spain and is true to its roots, but at Big White’s first and ORIGINAL Tapas & Wine Bar. They are also influenced by their travels. Their philosophy for Tapas is simply this: the warmest of welcomes, globally inspired simply presented food that wows, that can be shared with friends, and that delights your taste buds! They combine this with indulgent desserts, Spanish wines & Sangrias, local VQA wines that showcase the best of the Okanagan Valley, creative cocktails and conversation that flows No Fuss No Rush No Rules|
Buying Groceries and liquor
|Grocery Delivery||Order groceries from the IGA and get them delivered. KELOWNA (RUTLAND) MARKETPLACE IGA Address: 590 Hwy. 33 West Kelowna, BC V1X 6A8 Phone: 250-762-9234 Hours: Open daily 8:00am – 9:00pm Seasonal delivery to Big White and Silver Star ski resorts most days, phone by 10:00 a.m. 1 full day ahead for guaranteed next-day delivery. phone 250.762.9234 or fax: 250.762.8655 or email your order to IGA132@IGABC.COM (Rutland store only). MUST BE PRESENT WHEN GROCERIES ARRIVE.|
|Online Grocery & Liquor Shopping and Delivery.||Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive.|
Precautions if your Driving To Big White.
|Gas||Fill your gas tank and the windshield wiper fluid in town. There is no gas station or car wash at Big White!!|
|Tires||Good winter tires or chains are mandatory on BC highways. Weather and road conditions can change quickly in the mountains. Please travel with care.|
We fell in love with Big White, the people, the Ski School and eveything that makes Big White "the snow"! We are a couple with two ski crazy children and this is our home away from home.
We want to share it with families like us. When we looked at first renting at Big White certain things were important: access to the Ski School, a private hot tub, great bedrooms, clean and spacious bathroom and a relaxing living area PLUS access to lifts and entertainment.
This property has all of that and more.
We hope you enjoy Big White. And fall in love with it as we did.
Great condo for a family
Tasha from Kelowna, Canada
Date: Jan-10-2017 for a stay in Jan 2017
We stayed in Raven this past weekend and we loved it. The condo was bigger than it appeared in the pictures and we had lots of room for everyone. We enjoyed the hot tub on the deck as well as the pool in the basement. The floors were heated so no slippers we needed and the fireplace was very cozy. The kitchen was well stocked (even had a blender and hand mixer) and had lots of dishes. The ski in was very convenient, just a ski down a cat track off of the gondola run. The ski out was a bit of a slog with 2 kids, but with our toboggan we managed just fine. Overall, we had a great time and would stay here again. Thanks again.View Full Review Owner Has Responded
Big White Vacation
Ewa from Port Coquitlam, Canada
Date: Dec-31-2016 for a stay in Dec 2016
One important safety issue: the bathroom door locks from the inside and there is no way to open it from the outside. We had a situation where we accidentally got locked out of the washroom (with nobody inside) and we couldn't get in. The emergency service number we were provided was not helpful. This could be a very serious safety concern; for instance, if someone is locked inside an unable to reach the door, there should be a way of opening it from the outside. All the other doors in the suite had a hole that you could insert something sharp into to unlock it from the other side.View Full Review Owner Has Responded
Great place in Big White!
Rinat from Vancouver, Canada
Date: Mar-27-2016 for a stay in Mar 2016
Just as described! This place was well laid out, thoughtfully equipped with everything you need. Perfect for a family of four. Would go back for sure!View Full Review Owner Has Responded
Susan from Renton, United States
Date: Jan-02-2016 for a stay in Dec 2015
Beautiful condo! Beautifully decorated and so well maintained. In the back corner of the Raven so was really private and quiet. Worked well for our family of 4. The kitchen was wonderful and probably the best stocked kitchen we've ever been to - had every type of pan, utensil, etc that one could need. We ended up making a lot of breakfasts and dinners in the condo so very thankful for such a fantastic kitchen and a nice big table to eat at.
One really small note - the hanging light in the 'dining' area was in an odd location. Seems like it should have been hanging over the dining room table but instead it was kind of in the middle of the room. So everyone had to make a really concentrated effort not to run into it and bang our heads. We're not really tall, I'm only 5'7" and could easily hit my head on it so not sure if the light could be raised up?
The hot tub out on the deck was extremely nice and private and great for relaxing in after a long day out. Really liked how you could access it both from the main living room as well as from the master bedroom. Although do have to mention, it was a little bit disconcerting having the hot tub maintenance guy coming into the condo every other day to check the levels, even though we knew about this from the instructions left for us. We totally understand the need for this as there is no other way to reach the hot tub and it's important maintenance, but still, it was a bit unnerving when we were having a late, relaxing morning and a stranger knocks on the door and needs in. Just would have been nice to have known the exact or at least a general time and day that they would be coming so that they didn't disturb the kids who were trying to sleep in after a long day before.
The living room was also very comfortable with a large t.v. and even video games for the kids. The 2nd bedroom has a really nice big bunk bed in it which also works perfectly for the kids. Ideally, though, would have liked to have a small t.v. in the master bedroom since the kids took over the t.v in the living room in the evenings and that was the only t.v.. Not a big deal, just would have been a nice extra amenity. The bathroom had a nice washer and dryer in it which came in handy!
Condo was in a real nice location, especially since we spent a lot of time down at Happy Valley. Also could ski/snowboard right to the back of the condo when we were up on the slopes. Garage was so nice for the car since temperatures really dropped and didn't have to worry about the car freezing up. And the ski lockers in the garage were very convenient as well.
Finally, the Owners/vacation service of this unit were terrific. All the instructions and communications were outstanding and made our stay truly easy and a place we'll look forward to coming back to. Highly recommend!View Full Review Owner Has Responded
Suite 2** Raven
Diana from Maple Ridge, Canada
Date: Dec-27-2015 for a stay in Dec 2015
We've had a wonderful Christmas time at this location. The suite was warm and cozy with beautiful view and had absolutely everything you would possible need in it. The manager was incredibly helpful and we've received prompted responses and help with all our requests.
Many thanks to Wendy, her service and professionalism was amazing!View Full Review Owner Has Responded