- Size, Location & Map:
- 3 Bedroom , 3 Baths, 1508 sq. ft., Montebello, Whistler Village North, Whistler
- Sleeps & Beds:
- Sleeps 8, 1 King, 1 Queen, 1 Queen Sofa Bed, 2 Single
- Amenities:
- Baby/Infant Equipment, Deck, Fireplace, Hot Tub
- Rates & Availability:
- $195.00 - $995.00 per night CAD; My calendar & rates are accurate!
- Bookings:
- Instantly Confirmed Bookings - fast, secure & guaranteed
- Make a Balance Payment
- Phone Us: (360) 280-2500
Welcome!
-
Z3 NOT INCLUDED!
Welcome to the center of the 2010 Winter Olympic Games where our Luxurious Award Winning American-Owned Montebello II Townhome sits.
If you are an ADVENTUROUS, CARING FAMILY / GROUP and want the Very Best - You've Found It!
OR - Perhaps you're looking for a place with a Reception Desk, a Check-in procedure and Room Service 24/7. Maybe you enjoy taking the elevator to the 5th floor and leaving your car and skis in the basement 10 minutes from your room. Maybe you need a wake-up call to get your Butt out of bed in the morning. Maybe you've already had one at 3:00am from the neighborhood drunks. If these are things you're in search of - you're probably on the wrong web page!
But - if you're comfortable making your own coffee; if you prefer having your vehicle, luggage and equipment 10 steps from your living room; if you favor a private Hot Tub - not one shared with the rest of the hotel; and enjoy a meal in your Dining Room seating 8 near a large stone Fireplace after a day on the slopes; then - you should consider becoming a GUEST in our TOWNHOME and leave the hotel room to the more "refined" tourists.
This is our Private Whistler Townhome! We are conveniently located in Whistler Village North - which means you can walk to everything. Our Townhome is New, Large and exceptionally Well-Furnished. We accept live reservations and online payment. This means you can book our home DIRECTLY from our web site! Just click Reserve Now, and we will be in touch shortly to help you plan your vacation!
Photos & Video
Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.
Hot Tub Visitors |
Montebello Visitors - Cubs at Play |
Rates & Availability
May 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 June 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 July 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 August 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 September 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 October 2013
Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
| Available Night | Booked Night | Departure Day Only | Arrival Day Only | Unavailable | Click on a date to book it! |
Calculate Your Lodging Rates
Rates
Rates are by the night and are posted in Canadian currency. Rates are subject to Tax. We accept payment by VISA or MASTERCARD. You merely enter your payment on-line through this website using AlluraDirect.com's secure transaction processing system. This method of payment protects your security and privacy. We will be in touch with you within 24 hours of receiving your Reservation Request. Please note that normally our rates are NON-NEGOTIABLE! We post specials regularly.
| Applicable Taxes | GST of 5% applies (taxes not included in the rates below) |
| Rates Calculation | Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency |
| Season | Start Date | End Date | # of Nights | Rate/nt | Comments |
|---|---|---|---|---|---|
| SPRING & SUMMER | May 21, 2013 | Jun 27, 2013 | 4 + 5 + 7 + 10 + 14 + |
$395.00 $345.00 $295.00 $245.00 $195.00 |
ENJOY OUR SPRING & SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| B-DAYS, CRANKWORKS, IRON MAN, PRE-SCHOOL ADVENTURE | Jun 28, 2013 | Jul 12, 2013 | 4 + 5 + 7 + 10 + 14 + |
$445.00 $395.00 $345.00 $295.00 $245.00 |
ENJOY OUR SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| SPECIAL FOR CHING & FAMILY | Jul 13, 2013 | Jul 22, 2013 | 10 + |
$245.00 |
ENJOY OUR SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| B-DAYS, CRANKWORKS, IRON MAN, PRE-SCHOOL ADVENTURE | Jul 23, 2013 | Aug 2, 2013 | 4 + 5 + 7 + 10 + 14 + |
$445.00 $395.00 $345.00 $295.00 $245.00 |
ENJOY OUR SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| SPECIAL FOR THE CALLAGHAN FAMILY | Aug 3, 2013 | Aug 17, 2013 | 15 + |
$220.50 |
ENJOY OUR SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| B-DAYS, CRANKWORKS, IRON MAN, PRE-SCHOOL ADVENTURE | Aug 18, 2013 | Sep 5, 2013 | 4 + 5 + 7 + 10 + 14 + |
$445.00 $395.00 $345.00 $295.00 $245.00 |
ENJOY OUR SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| FALL & AUTUMN BEAUTY | Sep 6, 2013 | Nov 19, 2013 | 4 + 5 + 7 + 10 + 14 + |
$395.00 $345.00 $295.00 $245.00 $195.00 |
ENJOY OUR SPRING & SUMMER AND THE MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| THANKSGIVING | Nov 20, 2013 | Nov 24, 2013 | 3 + 4 + |
$495.00 $445.00 |
HOLIDAY SPECIAL AT WORLD FAMOUS RESORT - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| EARLY SEASON SPECIAL! | Nov 25, 2013 | Dec 19, 2013 | 3 + 5 + 7 + 10 + |
$495.00 $395.00 $345.00 $295.00 |
SKI EARLY BEFORE THE CONGESTION! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| HOLIDAY SPECIAL | Dec 20, 2013 | Jan 2, 2014 | 7 + 14 + |
$995.00 $895.00 |
ENJOY THE HOLIDAYS ON THE 2010 OLYMPIC MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| WINTER AT ITS BEST! | Jan 3, 2014 | Feb 13, 2014 | 3 + 4 + 5 + 7 + 10 + 14 + |
$645.00 $595.00 $545.00 $495.00 $445.00 $395.00 |
ENJOY THE BEST OF WINTER ON THE 2010 OLYMPIC MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| SPECIAL FOR PRESIDENT'S WEEKEND | Feb 14, 2014 | Feb 17, 2014 | 4 + |
$695.00 |
ENJOY THE HOLIDAYS ON THE 2010 OLYMPIC MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| WINTER AT ITS BEST | Feb 18, 2014 | Mar 27, 2014 | 3 + 4 + 5 + 7 + 10 + 14 + |
$645.00 $595.00 $545.00 $495.00 $445.00 $395.00 |
ENJOY THE HOLIDAYS ON THE 2010 OLYMPIC MOUNTAINS! - VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
| SPRING SKIING & MOUNTAIIN FUN! | Mar 28, 2014 | May 14, 2014 | 4 + 5 + 7 + 10 + 14 + |
$395.00 $345.00 $295.00 $245.00 $195.00 |
ENJOY THE SPRING. VALUE! FAMLIIES may qualify for a Discount - CALL US! We screen GUESTS! RESERVE NOW! |
Payment Info
VISA / Master Card or Electronic Bank Transfer.
| Policy | Amount Required | Due Date | Payment Accepted |
|---|---|---|---|
| Reservation Deposit | 25.00% of total | 2 days after reservation acceptance | Online CreditCard via this website |
| Balance of Payment | Full remainder | 45 days prior to arrival | |
| Damage Deposit | $1,000.00 | Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing | |
| Less than 45 days prior to arrival | Full payment | At time of booking |
Property Description
Our Townhome Entrance is Private and at Street Level. The Front Entryway has a Large Closet, and a Door leading to the Private Garage. From the Entry, a Hallway leads (past a Bathroom and Laundry Closet) to the large Living Room, Dining Room and Kitchen. This Living Area has floor to ceiling Windows and a Sliding Door leading out to the Patio and Hot Tub. The view is of both Whistler and Blackcomb Mountains. From the Living Room, with large Fireplace and Vaulted Ceiling, stairs lead up to the 3 Bedrooms and 2 more Bathrooms. The Master Bedroom has views of Whistler/Blackcomb. The 2nd and 3rd , Bedrooms have views up the valley and the Coastal Range and the 3rd Bedroom has a private deck. The Master Bedroom has a Private ensuite Bathroom. The 2nd Bedroom has an ensuite Bathroom with double entry shared with the 3rd Bedroom.
Sleeping Areas & Beds
Master
King Bed sleeps 2 adults + 1 small child, TV, Telephone, Clock-Radio, Ample Storage, Large Closet, Mountain View. Port-a-Crib available if desired. Child can sleep in port-a-crib or in King bed.
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 1 King |
| Has Ensuite Bathroom | Yes |
| Floor Level | 2 |
2
Twin Beds, TV, Telephone, Clock-Radio, Ample Storage, Large Closet
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 2 Single |
| Has Ensuite Bathroom | Yes |
| Floor Level | 2 |
3
Queen Bed sleeps 2 adults + 1 child. Balcony / Deck, TV, Telephone, Clock-Radio, Storage, Large Closet, Port-Crib available if desired. Child can sleep in crib or in Queen bed.
| Room Type | Private Bedroom (Has a door & windows) |
| Sleeps | 2 |
| Beds | 1 Queen |
| Floor Level | 2 |
Living Room Information
Comfortable and Fairly Spacous.
| Room Type | Common Area (A living area with a temporary bed) |
| Sleeps | 2 |
| Beds | 1 Queen Sofa Bed |
| Floor Level | 1 |
Kitchen
The KITCHEN is truly DELUXE. It is designed for everything from Simple Fare to preparing a Gourmet meal. It features Granite Countertops, top-of-the-line Appliances, Heated Slate Floor and excellent lighting. We keep basic food staples on hand which you are welcome to use: flour, sugar, coffee, tea, etc. Fully Equiped Kitchen with New Top-of-the-Line Appliances. Complimentary Basic Food Staples. Completely Furnished.
| Basic Food Staples | Flour, sugar, salt, pepper, spices, coffee, tea, hot chocolate, katsup, butter, rice, cereal & you name it! |
| Blender | Included |
| Coffee Maker | With timer to wake up the way you prefer! |
| Cooking/Eating Utensils | Everything you need: Pots, Pans, Serving Pieces and Dishes/Cutlery for 12. |
| Dishwasher | <B>Deluxe.</B> Almost silent Dishwasher with 2 separate wash drawers for large or small loads. |
| Fridge | Subzero Fridge with Ice Maker. |
| Garburator | Included |
| Heated Floors | Throughout Main Floor (Slate) and Bathrooms (Tile). |
| Kettle | Stainless |
| Microwave | Large Panasonic Microwave for convenience. |
| Oven | Thermador Electric Wall Oven. |
| Stove | Thermador Gas Range |
| Toaster | Yes |
Living Area
The Living Room features 2 large Sofas and an Easy Ehair, lots of cushions for comfortable curling up by the beautiful River Rock (gas) Fireplace. The Vaulted Ceiling, Designer Decor with old world charm and attention to detail, won Montebello the 2001 silver Georgie Award for interior design. TV, DVD, VCR and Stereo. Views are of Whistler & Blackcomb Mtns. Private Patio & Hot Tub. Vaulted Ceiling.
Dining Area
Maple Country Style Table seats 8; Complete Linens and Settings; Open to Living Area and Gourmet Kitchen. Patio doors from Dining Room out to Patio. Internet outlet is near the Dining Table for your convenience. Leaved Table Seats 8 Plus Breakfast Bar.
Special Features
Vaulted Wood Ceilings, Tastfully Furnished, Antiques, Art Work, Wood Trim throughout & Oriental Rugs
| Art | Rustic and Present in all Rooms Throughout the Townhome |
| Decor | Rustic, Quality Wood Trim, Oriental Rugs |
| Exposure | East to Whistler / Blackcomb. West to Valley & Mountains |
| Fireplace | Large River Stone with Maple Mantel - Gas with Thermostat |
| Lofted/Cathedral Ceilings | Huge Cathedral, Beamed & Wood Planks |
| Trim | Custom Trim - Maple Cabinetry, Solid Wood Doors, Granite, Limestone, Slate Floors (Heated), all the best you could ask for. |
| Views | Blackcomb, Whistler and West to Valley |
Amenities
Large Private Patio with Private Hot Tub and BBQ. Private Balcony off Bedroom, Hall entrance to Private Garage, Driveway & Parking, Private Storage Lockers, Laundry, Radient Floor Heating in Bathrooms and Living area, Complimentary Port-a-Crib & Booster Seats, Free Wireless Hi- Speed Internet, Games, CDs DVDs Tapes & Books. Our vacation home features just about everything you could wish for. If there is anything we have overlooked, please let us know!
Private Amenities
| Air Conditioning | Central Air Throughout |
| Baby/Infant Equipment | Port-A-Crib, 2 Booster Chairs & Bed Rails |
| Bathrobes | 2 in each Bedroom |
| BBQ | Private BBQ is located on the Patio off of the Dining Room / Kitchen. |
| Books | Please leave them upon departure |
| Cable TV | TV in all Bedrooms as well as Living Room |
| Cassette Player | Stereo |
| CDs | Please leave CDs after use. |
| Coded Access | Electronic Coded Entry |
| Complimentary Housekeeping | Prior to Arrival & Following Departure |
| Coupons | Discount Equipment |
| Deck | One on Patio w/Hot Tub & One Balcony Off Bedroom |
| Dining Area | Main Dining Room, Breakfast Bar, & Patio |
| Discount Cards | Your booking ID will serve as a Discount Vehicle for numerous amenities avaiable throughout the Village. Equipment discount cards with Affinity Sports for Super Rental Discounts. |
| DVD Library | Various |
| DVD Player | In the Living Room |
| Fireplace | Huge River Rock Fireplace with Maple Mantle, Gas with Thermostat control |
| Fresh Linens | Complete sets of Bath, Table & Bed Linens. |
| Games | Have Fun! |
| Grocery Provisioning | Home is Pre-Provisioned with Coffee, Tea and Many Many Food Staples. |
| Guest Parking | Garage, Driveway + 3 Nearby |
| Hairdryer | One in each Bathroom |
| Hot Tub | On Private Patio. Bathrobes, Enjoy the View and BBQ! Exquisite Patio Furniture. |
| Internet Access | Wireless |
| Iron and Ironing Board | Just in Case. |
| Laundry Facilities | In-Home Washer & Dryer. Soap provided. |
| Living Area | Room for Everyone |
| Local Internet Access | Free Hi-Speed Internet access - wireless |
| Parking - Free Private Parking | Garage and Driveway |
| Patio Furniture | Full Set - Teak Table, Cocktail Stand & 6 Chairs. |
| Personal Tours | Upon Request |
| Resort Information | Brochures & Complete Guest Information Folder |
| Safety Equipment | Fire Extinguishers (2), First Aid Kit |
| Secure Reserved Parking | Your own Private Garage |
| Secure Ski and Bike Storage | In Attached Garage |
| Stereo | AM/FM Stereo, DVD, CD, & Cassett Player |
| Telephone | One Downstairs & One in each Bedroom. Internet access available on each. |
| TV-Digital or HDTV | Digital |
| VCR | and DVD in Living Room |
| Videos | Please leave them upon departure |
| Yard - Private | With Patio & Furniture |
Shared Amenities
| Cable TV | Living Room and all Bedrooms |
| Fresh Linens | Yes |
| Guest Parking | Driveway + 3 Nearby |
Services
We have special arrangements with a local Ski and Equipment Rental Co. AFFINITY SPORTS. You can rent Equipment from Affinity by clicking on our link and receive a 10% discount on all rentals. Also, as an Allura Homeowner GUEST you will receive numerous discounts on a large range of services and merchandice.
| Grocery Delivery | We can direct you to an excellent Whistler grocery shopping website, OR we can do the shopping. Either way, delivery is available. Service is at the cost of the Guest. |
| Lift Ticket Delivery | Order through AlluraDirect.com |
| Mountain Orientation | Wait 'till you see our in-house Information Folder. |
| Organize Childminding | We can recommend an excellent service. |
| Resort Tours | Wait 'till you see our in-house Information Folder. |
Location & Map
Location
Whistler Village North. Our home is located just steps to the Shops, Restaurants, MarketPlace, Valley Trail and Alpine Lifts! It is quiet, peaceful and REALLY CONVENIENT! We are a few minutes' walk to all the Village amenities and the free Village Shuttle Bus. The Valley trail is just across the street. To use the maps, click on the map image, and then click on the area you want to zoom in to! You can keep doing this to move all over the valley map. Click Reset on the window to go down to normal size Our home is located on Settebello Place just off Blackcomb Way - the closest home in Montebello II to Whistler Village....Have Fun with the Maps!
Access Time to Lifts
| Less than 5 minutes drive |
| Free shuttle |
Access Time to Shops & Restaurants
| Less than 10 minutes walk |
Access Time to Grocery Stores
| Less than 5 minutes drive |
| Less than 10 minutes walk |
Local Map
Local Information
Attractions & Entertainment
| Marketplace | View |
Food & Restaurants
| Nesters | View |
Mountain Activities
| Blackcomb Schools & Lifts | View | |
| Village Gondolas | View |
Trust
 |
All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed. |
| AlluraDirect takes no further measures to confirm property ownership beyond this initial action. | |
| Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application. | |
| All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process. | |
| All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office. | |
 |
Your credit card information is transmitted using SSL encryption technology. |
| AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce. | |
| AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities. |
Policies
For your privacy, security and convenience, we accept payment by Visa or Mastercard, entered through the secure on-line payment facility on the AlluraDirect website. All rates are non-negotiable, and are subject to 5% GST.
Suitability & Eligibility Policies
| Suitable For: | |
|---|---|
| Adults - Min Age to Stay: 25 | Must be a responsible adult!. |
| Babies, Kids & Teens | We welcome kids and families. We do provide several items to accommodate infants. |
| Long Term Renters (Monthly) | Based on the terms outlined in our Rates Table. |
| Non-Smokers Only | No smoking inside under ANY circumstance. This is a Non-Smoking Townhome. |
| Seniors | We welcome seniors. |
| Travel Reseller Bookings - no Referral Fee offered | Not accepted unless cleared and approved by Owners. |
| Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s) | We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement. |
| Not Suitable For: | |
|---|---|
| Graduation & Stag/Stagette Parties | Not Permitted - Eviction Applies. Remember - $1,000 Deposit also applies!! |
| Pets | No. |
| Wheelchairs | Property cannot accommodate wheelchair use and wheelchair access. |
| Young Adult Only Groups 17-24 | Young adult only groups age 17-24 are NOT permitted. |
Reservation & Cancellation Policies
| Policy | Description |
|---|---|
| Arrival Days | We accept arrivals on any day of the week!. |
| Cancellations Made by Guests | All payments are non-refundable, except if booking can be replaced. Refunds or portions thereof will be refunded based on the number of nights rebooked & rebooking rate; refunds will be subject to a 4% cancellation fee. |
| Courtesy Hold Reservations | Reservations are not held without payment. Please confirm your reservation by clicking on . Our site takes live reservations 24hrs/day/7 days/week, therefore, we operate on a first come / first serve basis. |
| Delayed Arrivals | No refunds. We are not responsible for delayed arrivals. |
| Delivery of Instructions and Access Information | Complete Resort nformation and arrival / check-in instructions will be sent upon final payment. Coded entry instructions will be sent 5-7 days prior to arrival. Later for last minute Reservations. |
| Guest Account Termination | The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site |
| Guest Stay Contract | When you book online, you are agreeing to our terms and conditions. |
| Ineligible Guests: 24 Hour Reservation Reversal | The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses |
| Late Reservation Payments | Will result in cancellation without a refund. Guests can re-book dates if they are still available, deposit will not be re-charged. |
| Privacy | The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. |
| Reservation Changes | Reservations may be changed in compliance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation your deposit calculated on the original amount is non-refundable; if you have already paid the balance, your balance is similarly non-refundable. If you have not paid the balance, it will be re-adjusted to reflect your shortened reservation. |
Guest Stay Policies
| Policy | Description |
|---|---|
| Check-In Time | 4:00 PM. Check with us prior to Arrival. Early Check-in may be Available. |
| Check-Out Time | 10:00 AM. Contact Us. Late Check-out may be Possible. |
| Complaints Concerning Property | Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. |
| Excessive Cleaning Costs | Guests authorize a credit card charge up to $200 CDN in the case of excessive cleaning costs. |
| Excessive Noise | Eviction without a refund. |
| Housekeeping | Complimentary before arrival and after departure. Additional housekeeping is available for extended stays. Mistakes happen! If for some reason there has been an housekeeping error and the property is not ready upon your arrival at 4 pm PST, we will refund your first night. The property will be promptly cleaned the next day if we are unable to get it cleaned the same day. In the event of a housekeeping emergency, there is a complete set of clean linens accessible within the property. |
| Liability | We are not responsible for any bodily harm to guests or guests of guests while they are staying on our property or at any other location in the Whistler Resort area. |
| Maintenance Emergencies | 24 / 7. Complete Emergency contacts provided in the Townhome Information Folder. |
| Maximum Sleeping Capacity | 10. Maximum 8 adults + 2 children. Eviction if more than 10 overnight adult occupants. |
| Missing Items | Guests authorize a Credit Card charge for missing items as per our stated damage deposit policies. |
| Noise Restrictions | Posted on the Patio. If you have problems with neighbors call our Security Co., Sea to Sky Security at 604 905-3910 |
| Policy Updates | Policies are subject to change without notice. |
| Property Damage | Guest authorizes up to a $1,000 CDN charge on their credit card upon departure in the event of property damage. |
| Rental Accommodation Zoning | |
| Resort Information | Provided at the time of booking confirmation and with our in-Townhome Information Folder!. |
| Terms of Eviction | Respect our Home and Neighbors. Smoking, excessive noise, threat of common or private property damage, disturbing the peace; excess of 10 overnight occupants without permission - all are grounds for eviction. |
Guarantees Policies
| Policy | Description |
|---|---|
| My Web Site Guarantee | We guarantee that we will honor all rates posted on our web site at the time that your reservation request is submitted. If any amenity changes after you have confirmed your booking with payment, we will notify you in advance and give you the opportunity to cancel with a full refund. |
| Reservation Guarantee | Property Sales / Damage - We relocate you to a comparable property. If there are any rate increases associated with the move, we will contribute up to $100 CDN per night towards rate equalization. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products. |
Local Tips
On a Personal Note
| What makes Whistler so special and unique? | We have many secrets we can share with our Guests. These will be found in our Information Folder in the Townhome. We only share with bonifide Guests! |
Frequently Asked Questions
Getting Check-in Information.
| How do I get check-in information? | When we receive confirmation that your balance of payment has cleared, we will send you all the details you need to traval, locate, arrive and gain entry to our home. |
Checking In
| How do I check in? | 5-7 days prior to arrival we will forward the code to our electronic door lock. You simply arrive, use the code given to you and walk in the front door. It's that easy! |
| What is check-in time? | Check-in time is 4:00pm. |
| Can I check in early? | We try to accommodate early check-ins. Please contact us at least 7 days prior to arrival with your request. It all depends on whether we are able to ensure that the house has been cleaned following the check-out of the previous guest. |
| Will it cost me more to check-in early? | No. |
| Is it a problem if I arrive very late at night? | Not at all. Ours is a private home with private entrance. You simply arrive open the lock box, use the entry key and walk in the door. No deadlines! |
Checking Out
| How do I check out? | First Review our "Departure Routine" on In-House Instructions. Then all you have to do is close the front door lock the door and return the entry key to the lockbox! Just make sure you leave behind, in the house, anything belonging to it, i.e: SPARE KEYS, CDs, Tapes, Books, etc. |
| What is check-out time? | Check-out time is 10:00 am. |
| Can I check out late? | Please request a late check out at least 7 days prior to arrival. We will do our best to accommodate your request. |
| Will it cost me more to check out late? | Only if you are checking out so late that our cleaners can't get in the same day, and we do not have another guest coming in: we will charge for an extra night. There is no extra charge for a regular late check-out. |
| What if I'm not ready to leave at check-out time? | This creates a problem with the cleaners trying to get in to do their job in time for the next guest to arrive. Check-out time is mandatory unless we have approved a late check-out. |
Emergencies
| What if something goes wrong while I am staying in your home? | We will provide you with a 24 hour on-call, in-resort, emergency contact number. Also, in our home, you will find a full collection of all the information you could possibly want, and more. |
| What if the house has not been cleaned when I arrive? | We are pleased to say that this has never happened, and we doubt it will. BUT, if it does, call the emergency contact person and the situation will be remedied as quickly as possible. If the problem can't be remedied until the next day, we will compensate you for the inconvenience. Check our Policies! |
Things to Bring!
| What should I be sure to remember to bring? | Anything of a personal nature which you just can't live without: Favorite CD, DVD, Video, Medications, etc. Other things to bring: Hot Tub Sandals, Bathing Suit. |
| What do you have that I wouldn't expect? | Lots! A Port-a-Crib, 2 Booster Chairs, 8 Bathrobes, Laundry Detergent, Kitchen Gadgets, Very Comfortable Beds & many extra Pillows! |
Hot Tub.
| Where is the Hot Tub located? | The Hot Tub is right outside the Living Room on a Private Patio. |
| How Private is Private? | The Hot Tub is for your use only. It is not shared by guests in any other unit. The same is true of the Patio. However, the Patio and Hot Tub can be seen from other units, so private does not mean "Secluded." |
Guest Services!
| Where can I get Discount Lift Tickets? | Buy on-line on AlluraDirect.com. You will get the full discount, you can pick them up in advance and get preferred Customer Service at the Base. |
| Where can I get good equipment rentals? | We have a specisl arrangement with Affinity Rentals. Order on-line or wih Discount Cards available in the Townhome - You get a significant, overnight storage, preferred Customer Service and advance pick-up. This includes Demos! |
| What about Transportation? | The AlluraDirect.com website has information about getting here. Also, check to AlluraDirect.com website for services and discounts from Whistler Star Express, Rental Car Agencies and Star Limosine. Book through AlluraDirect.com. |
| How do I get information about Ski School, Lessons, and Day Care Facilities. | AlluraDirect.com has a Level IV Certified Instructor on staff to personally assist you with reservations. Contact her directly for assistance. Or, Call ME! |
Resort Information
| I've never been to Whistler. Where can I get information about the Resort? | You will find everything you need on the AlluraDirect.com website. Our In-House Information Folder and Brochures you will find waiting for you in the Townhome. |
About Us
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OWNERS on TOP
As owners - We are a Family / Group of six USA citizens who fell in love with Whistler about 10 years ago. This Group includes Brother and Sister-in-Law who reside in Virginia (Retired Air Force Colonel, Teacher & a Notre Dame alum); Daughter and Son-in-Law residing in Rhode Island, Senior Partner with Deloitte Consulting (former Army Officer & both URI grads); a close friend living in Olympia, WA working in Govt. Relations (Native of Georgia, West Point grad. & former Army Officer); and myself (Retired Navy Captain & Annapolis Grad.) – calling Union, WA home. While we all love skiing – it was much more than skiing that influenced us to select Whistler as our second home. Hiking, Biking, Golfing, Fishing, Swimming, Shopping, Eating, and just plain Hanging-out have captured our year-round fantasy. Realizing we could neither ski nor occupy our home 52 weeks / year (especially, with 4 members anchored on the East Coast), we decided to share our secret with friends and guests. Hence, we chose AlluraDirect.com; researched as the most reputable and professional agency available to represent and market our rentals when we’re not enjoying this Luxurious Townhome ourselves. If you agree with our views on Adventure Getaways - we would love to host you in our home and share some of our treasured secrets en route to a Great Whistler Vacation. One of these secrets is a philosophy - LIFE is not a SPECTATOR SPORT!
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