Property Spacer

Brian Charles

White Forest Estates, Big White, British Columbia, Canada
ID 2173
  • Size, Location & Map:
  • 5 Bedroom (4 Bdrm, 1 Den), 4 Baths, 2500 sq. ft., Not Listed Yet, White Forest Estates, Big White
  • Sleeps & Beds:
  • Sleeps 11, 1 Double Bunk, 1 King, 1 Queen, 1 Queen Sofa Bed, 2 Single, 1 Single Bunk
  • Amenities:
  • 24 HR In-Resort Emergency Help, BBQ, Complimentary Housekeeping, DVD Player, Fireplace, Fireplace, Games/Rec Room, Hot Tub - Private, Internet Access, Laundry Facilities - Free, Lofted/Cathedral Ceilings, Parking - Free Private Parking, Telephone, TV-Cable, Views
  • Rates & Availability:
  • $90.00 - $995.00 per night CAD; My calendar & rates are accurate!
  • Bookings:
  • Instantly Confirmed Bookings - fast, secure & guaranteed

Lodging Deals: Check my Rates Table for up to the minute best deals!


Coyote Creek is a luxury 2500 square foot custom built private chalet (not a duplex) which has everything that you will need for a stress-free winter vacation. Cozy and welcoming, the chalet was built and finished to very high standards with log accents inside and outside, heated floors, and charming decor and artwork. Its ski-in, ski-out location is among the best on the hill - right on the ski run and close to all the amenities that Big White has to offer.  A huge wall of windows along the entire dining room and living room frame the spectacular 180 degree unobstructed view of the beautiful Monashee mountains and valley. You don't even need to leave the comfort of the fireplace to enjoy the regular fireworks displays down the hill in Happy Valley. The fully equipped stainless steel kitchen has everything that you will need. And the large stone fireplaces will keep you cozy when you are finished playing in the snow.  Glass doors on the main level lead to a deck and BBQ. A luxurious large master bedroom is located upstairs, for your privacy, and has a heavenly king size bed with down duvet, stone fireplace, walk-in closet, and full ensuite. The upstairs loft has a beautiful view and is set up as a cozy, quiet spot to curl up and read or play chess. There is a second living area and master bedroom on the lower level. This makes the chalet’s design perfect for families with children. Adults can enjoy a gourmet meal, watch a movie, listen to music or enjoy a glass of wine by the fire upstairs while the kids are happily watching movies or playing games downstairs. The downstairs level has an additional 3 bedrooms, two bathrooms, a games room/den (with sofa-bed), and laundry facilities. One of these bedrooms is a second master bedroom with a queen size bed, down duvet and full ensuite. This makes the cabin perfectly set up for 2 couples with children. Glass doors off the den/games room lead to the private 8 person hot tub, which will sooth your tired muscles after a day on the slopes. This lovely chalet has everything you need – amazing views from almost all rooms, fully equipped kitchen, 4 bedrooms (2 masters with ensuites) all with down duvets, 2 decks, private hot tub, BBQ, TV and DVD players in all rooms, games room/den, loft for reading and chess, free laundry, and ample free parking. Coyote Creek waits to welcome you.

Featured highlights:

  •          ski-in/ski-out
  •          one of the best locations on the mountain and central to all resort activities and amenities
  •          unobstructed 180 degree view of the beautiful Monashee mountains and valley
  •          BBQ
  •          private 8 person hot tub
  •          beautiful log accents inside and out
  •          fully equipped stainless steel kitchen
  •          large, beautiful stone fireplaces
  •          TV and DVD player in all bedrooms, living room, games room/den and kitchen
  •          4 bedrooms and 3.5 bathrooms
  •       down duvets in all bedrooms
  •          2 master bedrooms with full ensuites (perfect for 2 couples with children)
  •          loft for reading and playing chess
  •          heated garage with parking for two vehicles and covered outdoor private carport for third vehicle
  •       free laundry and parking

Photos & Video  

Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.

Our Coyote Creek chalet is warm and cozy all season, but especially at Christmas time
Coyote Creek chalet is located just steps from the skier's bridge on the Gondola run. You can ski down to all the Happy Valley activities in just a couple of minutes and then take the Gondola back up to the lifts in the village centre. When you're ready for a break, you just ski right back to the chalet and, within a couple of minutes, you'll be curling up by the fire.
Coyote Creek chalet front view
Coyote Creek chalet back view
Evening view from one of the decks
Coyote Creek has unobstructed views of the Monashee mountains and valley
A beautiful early morning view from one of the decks
In White Forest Estates, where Coyote Creek chalet is located, you have some breathing space. It is a small neighbourhood of private chalets on large private lots. You'll enjoy the panoramic views and the beauty of your surroundings.
At Coyote Creek you can enjoy the fireworks in Happy Valley from the comfort of the living room.
The large covered entrance area to Coyote Creek is constructed from peeled logs
View of the main floor living room from the loft on the upper floor
The living room is spacious and cozy and is equipped with a large flat screen TV, DVD player, VHS player, and stereo. It is the perfect place to enjoy the panoramic view, watch your favourite movie, listen to music, or enjoy a glass of wine by the large, stone fireplace.
One corner of the loft is set up for a quiet game of chess, checkers, or backgammon.
There is a powder room located just off the main entrance. It is convenient to the kitchen and main floor living area.
The dining area table, chairs and hutch are made of solid pine and the table seats eight comfortably. The dining area has a beautiful view of the mountains and valley and is adjacent to the kitchen and the living room.
View from the kitchen into the dining room. The BBQ is conveniently located on the adjacent deck.
The kitchen is fully equipped with everything you will need - plenty of cooking and serving ware, heated floors, solid pine cabinets, full-sized stainless steel appliances, and several small appliances. There is even a small TV so you don't need to miss your favourite show while you are preparing meals - or you can just enjoy the beautiful mountain view.
The upper level master bedroom is cozy and spacious with largescale solid pine furniture, a beautiful stone gas fireplace, flat screen TV, DVD player, and ensuite bathroom. With the huge chest of drawers and the large walk-in closet, there is plenty of storage.
The upper level master bedroom has an incredibly comfortable king size bed with down duvet, lots of pillows, and reading lights. You can turn on the fireplace, snuggle in, and enjoy a movie or that book you've been meaning to read. If you forgot to bring a book, a small library is available for your use.
The ensuite for the upper floor master bedroom has a soaker tub so you can soak away your aches and pains and the heated floors will keep your feet warm.
The lower level den and games area is spacious and inviting. There is a large screen TV, DVD player, VHS player, stereo and a hot tub on the adjacent deck. One of the sofas folds down into a comfortable queen size bed.
The twin room has two comfortable twin log beds with down duvets, TV and DVD player. There is a beautiful view of the mountains and valley.
The bunk room is large and spacious. The log bunk has a double bed on the bottom and a single bed on the top. This room has a TV and a DVD player to keep your children entertained. A large pine chest of drawers and an armoire provide plenty of storage.
The lower level full bathroom is located conveniently off the den/games area and is close to the lower level bedrooms.
The 2nd master bedroom is located on the lower level. It is beautiful and cozy with lovely artwork, down duvet, TV and DVD player and an ensuite with heated floors and a soaker tub.
This map shows the route to Big White Resort from a number of starting points.
This map shows the location of Coyote Creek chalet. As you are travelling to Big White Resort from Kelowna, it is the first chalet you will see if you look to your left immediately after passing under the skier's bridge (which is located on the Gondola run). However, the vehicle access is from the uphill side of the chalet so you will need to continue following the directions provided.

 Rates & Availability

  Available Booked   Unavailable

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We accept VISA and MASTERCARD by secure on-line payment through the confidential on-line payment system. Your credit card number is never disclosed to us. Dates will book up fast. To reserve, click on RESERVE NOW and follow the directions.

Rates are quoted in Canadian dollars per night and are subject to change without notice.


Applicable Taxes:                    GST of 5% applies (taxes are not included in the rates listed below)

Rates calculation:                    Minimum night stay requirements are based on your arrival season only.



Applicable Taxes GST of 5% applies
(taxes not included in the rates below)
Rates Calculation Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
Season Start Date End Date # of Nights Rate/nt Comments
First tracks Nov 27, 2014 Dec 19, 2014
4 +
Call for special rates
Christmas Dec 20, 2014 Dec 26, 2014
4 +
New Year Dec 27, 2014 Jan 2, 2015
4 +
Winter value Jan 3, 2015 Jan 31, 2015
4 +
Peak Season (early) Feb 1, 2015 Feb 12, 2015
4 +
President's Week Feb 13, 2015 Feb 21, 2015
4 +
Peak Season (mid) Feb 22, 2015 Mar 5, 2015
4 +
March Break Mar 6, 2015 Mar 21, 2015
4 +
Spring Value Mar 22, 2015 Apr 12, 2015
4 +
Summer/Fall - Super discount Apr 13, 2015 Nov 27, 2015
30 +
Off season and the ski resort is closed. E-mail for super discount off season rates (hot tub is not available)

Payment Info

Policy Amount Required Due Date Payment Accepted
Reservation Deposit 25.00% of total Due at time of booking Online CreditCard via this website
Balance of Payment Full remainder 45 days prior to arrival
Damage Deposit $500.00 Reservation deposit
Less than 45 days prior to arrival Full payment At time of booking

 Property Description

Private chalet with 2500 square feet on three levels.

Top Floor: Large, luxurious master bedroom with king size bed, down duvet, full ensuite with soaker tub and heated floors, stone fireplace, TV and DVD player, carpeted floors and large walk-in closet. Cozy loft with comfortable chair and ottoman to curl up and read a book (some books are available). Also, a quaint, rustic table and chairs and beautiful chess set are permanently set up in a private corner of the loft.

Main Level: Open concept area with a fully equipped stainless steel kitchen with sit-up bar with seating for 4 and a TV, dining room to seat up to 8 people, living room with large stone fireplace. large flat screen TV, stereo and DVD player, large entrance area with coat closet, and separate entrances from outside and from heated 2-car garage. Powder room off the entrance. Heated floors in entrance, powder room and kitchen. Carpet through remainder.

Lower Level: 3 additional bedrooms (including 2nd master bedroom) with down duvets, side entrance from outside with large boot room/dressing area, large games room/den, queen size sofa bed, 2 full bathrooms, and laundry.  TVs and DVD players in games room/den and in all bedrooms.  Bedrooms and games room/den are carpeted.


Sleeping Areas & Beds

Each of the 4 large bedrooms have down duvets, TV sets and DVD players. Two of the bedrooms are master bedrooms with private ensuites - one is located upstairs for privacy and has a beautiful stone fireplace and large walk-in closet.  

Upstairs Master Bedroom

TV and DVD player, stone fireplace, full ensuite and walk-in closet

Room Type Private Bedroom (Has a door & windows)
Sleeps 2
Beds 1 King - incredibly comfortable bed with down duvet
Has Ensuite Bathroom Yes
Floor Level 3

Twin Room

TV and DVD player and closet in room and bathroom just down the hall.

Room Type Private Bedroom (Has a door & windows)
Sleeps 2
Beds 2 Single - with down duvets
Floor Level 1

Downstairs Master Bedroom

TV and DVD player and closet in room and full ensuite. Lovely guest room or 2nd master bedroom.

Room Type Private Bedroom (Has a door & windows)
Sleeps 2
Beds 1 Queen - with down duvet
Has Ensuite Bathroom Yes
Floor Level 1

Bunk room

Single over double bunk. TV and DVD player in room. Full bathroom next door.

Room Type Private Bedroom (Has a door & windows)
Sleeps 3
Beds 1 Double Bunk, 1 Single Bunk - with down duvets
Floor Level 1

Games Room Den

This queen size sofa bed sleeps 2 and is located in the downstairs games room/den. A full bathroom is located across the hall. Bedding, pillows and duvet are provided. TV and DVD player are located in this room.

Room Type Private Den (Has a door, no windows)
Sleeps 2
Beds 1 Queen Sofa Bed
Floor Level 1


Main floor powder room

Powder room with sink, vanity, toilet and heated floors. Located off the entry hall and close to the living room, dining room and kitchen. Basic supplies provided including soap, toilet paper and hair dryer.

Is Ensuite Bathroom No
Includes Basic Supplies, Hairdryer, Heated Floors, Soap, Vanity

Upper floor master ensuite

Private ensuite bathroom for the upper level master bedroom with heated floors and soaker tub.

Is Ensuite Bathroom Yes
Includes Basic Supplies, Hairdryer, Heated Floors, Heating Lamp, Shampoo, Shower, Soaker Tub, Soap, Vanity

Lower level master bedroom ensuite

Private ensuite bathroom for the 2nd master bedroom with heated floors and soaker tub.

Is Ensuite Bathroom No
Includes Basic Supplies, Hairdryer, Heated Floors, Heating Lamp, Shampoo, Shower, Soaker Tub, Soap, Vanity

Lower level bathroom

Full bathroom located on the lower level adjacent to the bunk room, down the hall from the twin room and across from the games room/den.

Is Ensuite Bathroom No
Includes Basic Supplies, Bath, Hairdryer, Shampoo, Shower, Soap, Vanity


This fully equipped gourmet kitchen has solid pine cabinets with lots of storage, high quality full size stainless steel appliances, heated floors, a TV, a wide range of small applicances including a sandwich maker, waffle maker, blender, Bullet mixer, crock-pot, automatic coffee machine, an espresso machine, and ample cookware and serving ware.  The eating bar is equipped with 4 bar stools and has a view of the cooking action as well as the kitchen TV. The huge wall of windows across the entire front of the house ensures a sunny, bright work area and provides a beautiful view of the Monashee mountains.  The BBQ is located just off the adjacent deck for your convenience.

Aluminum Foil Included
Basic Food Staples spice rack
Blender Included
Coffee grinder Included
Coffee Maker Included
Cook Books Included
Cooking/Eating Utensils Included
Crock Pot Included
Dish Soap Included
Dishwasher Included
Electric Mixer Included
Espresso Maker Included
Fridge Included
Garbage Bags Included
Glassware Included
Heated Floors Included
Kettle Included
Martini Shaker/glasses Included
Microwave Included
Napkins Included
Oven Included
Rice Cooker Included
Roasting Pan Included
Sandwich Maker Included
Stove Included
Toaster Included
Waffle Iron Included

Living Area

The living room on the main floor is spacious and cozy with a huge wall of windows and a spectacular unobstructed view of the Monashee mountains, lovely artwork and a large stone natural gas fireplace. The living room contains large, comfortable furniture including a couch and two leather chairs. The beautiful designer entertainment unit houses a large flat screen TV, DVD player, VHS player, CD player and stereo and speakers.  DVDs and CDs are not provided.

The lower level games room/den has a large games table with chairs, 2 comfortable sofas, a queen size sofa bed, large TV, DVD player, VHS player, stereo, CD player and speakers, several games, a small drink fridge (down the hall), an adjacent bathroom, an adjacent ski boot room/dressing area with a dehumidifier, and an adjacent deck with 8 person hot tub. Towels for the hot tub are provided. DVDs and CDs are not provided.

Dining Area

In this open concept space, the dining area is located adjacent to both the kitchen and the living room.  Like the living room, the dining area has a wall of windows highlighting the beautiful view of the Monashee mountains. There is a charming rustic style solid wood hutch and matching table and chairs. The table comfortably seats 8 people. An additional 4 people can be accomodated at the adjacent kitchen bar.

Special Features

This chalet has beautiful views from most rooms and a spacious and functional floor plan which lends itself beautifully to two families with children. There are two master bedrooms with ensuites for the adults and two additional bedrooms and a queen size sofa bed for the kids.  One of the master bedrooms is situated for privacy on the third level - away from the action and perfect for those who choose to retire early, read by the fireplace, or sleep in and let others pursue first tracks. The lower level is great for entertaining the kids with a games room, large TV and DVD player. On the main floor adults can prepare a gourmet meal in the fully equipped kitchen and then relax in the cozy living room with a movie, some music or a glass of wine by the fire.  There is also a private 8 person hot tub located on the lower deck.

Art Lovely art work adds to the cozy atmosphere.
Fireplace Large and beautiful stone fireplaces in the living room and master bedroom.
Lofted/Cathedral Ceilings Lofty ceilings add to the spaciousness of the upstairs living area.
Trim Beautiful wood and log accents inside and outside.
Views Spectacular views of the Monashee mountains and valley from almost all areas of the chalet.


This private chalet has a spacious and functional floor plan with an open concept living area and amazing views from almost all rooms. It is ski-in and ski-out and located near to all the activities and amenities of Big White including the main village and Happy Valley.  There is free parking provided for 3 vehicles - 2 in the heated garage and one in the private covered carport.

Private Amenities

Baby/Infant Equipment Rental available from the Tiny Tourist Baby Equipment Rentals
Basic Food Staples Spice rack provided.
BBQ located on the upper deck
Books Some books are available.
Complimentary Housekeeping Cleaning after departure is included in the quoted price. Guests staying 10 nights or more receive a complimentary change of towels and bed linen every 7 days. Additional housekeeping services can be arranged for a fee.
Deck Upper deck with BBQ and lower deck with private hot tub.
DVD Player Located in every bedroom and also in the living room and games room.
Fireplace 2 large stone gas fireplaces - in the living room and in the master bedroom.
Games/Rec Room Located on the lower level.
Hairdryer Located in every bathroom.
Hot Tub - Private Large 8 person hot tub is located on the upper deck.
Internet Access Secure high speed wireless service is free.
Iron and Ironing Board Located in the laundry room.
Laundry Facilities - Free Located on the lower level. Supplies are provided.
Parking - Free Guest Spots Secure, heated 2-car garage and private, covered carport for 1 additional car. Additional guest parking available in Happy Valley parking lot for a fee.
Parking - Free Private Parking Secure heated 2-car garage and private, covered carport for 1 additional car.
Parking - Over Height Available Available in the Happy Valley parking lot for a fee.
Resort Information Guest directory located in the chalet.
Secure Ski and Bike Storage Secure, heated garage with ski holders.
Security System Built in smoke detectors, carbon monoxide detectors, fire extinguishing system, and security alarm.
Stereo Located in the living room.
Telephone Unlimited local calls permitted.
TV-Cable TV with cable is in every bedroom and also in the living room, games room and kitchen.


Snow removal - the road and outer driveway are cleared of snow daily as required.

For information on lift tickets, equipment rentals, lessons, mountain orientations, events and activities for both adults and kids refer to  Big White's friendly and helpful staff are eager to assist you in planning your winter vacation.

Discount lift tickets are available at a number of Kelowna retail locations including Sport Check at 2271 Harvey Ave (in the Orchard Park Shopping Centre; Phone (250)860-7669) and Sport Mart (at 1835 Dilworth Drive; Phone (250)860-3412).  For additional information on these and other retailers offering discount lift tickets, refer to

For information on transportation to Big White refer to  There are a number of shuttle and taxi services which provide transportation to and from the resort.

For information on the on-mountain shuttle refer to

For information on food and grocery services, refer to Your groceries and even your Christmas dinner can be pre-ordered and delivered to you.

For information on day spa services at Big White refer to



24 HR In-Resort Emergency Help Emergency service is available throughout your stay.
Emergency Check-In Service Included

 Location & Map


Coyote Creek chalet is in White Forest Estates which is centrally located and close to all the amenities of Big White, including the village centre and Happy Valley. Coyote Creek is located right beside the skier's bridge on the Gondola run. This is a ski-in, ski-out location and the ski run to Happy Valley and the gondola station (which goes between Happy Valley and the village centre and the other lifts) is just steps away.  Despite it's close proximity to the mountain's activities, White Forest Estates is a quiet neighbourhood of high-end private cabins on large lots and quiet streets. Security patrols the area throughout the day and night and routine plowing keeps the roads clear of snow.

Access Time to Lifts

Less than 5 minutes walk
Ski in Ski out

Access Time to Shops & Restaurants

Less than 10 minutes walk
Less than 5 minutes drive

Access Time to Grocery Stores

Less than 10 minutes walk
Less than 5 minutes drive

 Local Map



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PLEASE REVIEW OUR POLICIES CAREFULLY before booking, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25 years, unless accompanied by parent/guardian.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay: 25 25 years old unless accompanied by an adult.
Babies, Kids & Teens We welcome kids and families.
Non-Smokers Only Smoking is not permitted inside or on the decks.
Seniors We welcome seniors. However, access to the bedrooms requires the ability to use stairs.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s) We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.
Not Suitable For:
Graduation & Stag/Stagette Parties Absolutely no grad, stag or stagette parties allowed.
Pets No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.
Smoking Inside Permitted No smoking is allowed inside our property.
Subleased Tenants Subleasing to other tenants not permitted.
Wheelchairs Property cannot accommodate wheelchair use and wheelchair access.
Young Adult Only Groups 17-24 Young adult only groups age 17-24 are NOT permitted.

Reservation & Cancellation Policies

Policy Description
Arrival Days Check-in and arrival instructions will be emailed upon balance payment.
Booking & Arrival Deadline Must book and pay full balance at least 45 daysbefore your arrival date.
Cancellations Made by Guests All payments are non-refundable. Refunds will be issued for re-booked dates at the re-booked price and are subject to a 4% cancellation fee. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Cancellations Made by Owners We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.
Courtesy Hold Reservations Not accepted. Reservations are confirmed with payment.
Delayed Arrivals Sorry, no refunds. We are not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Delivery of Instructions and Access Information Check-in and arrival instructions will be emailed upon balance payment.
Guest Account Termination The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Identification Documents We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.
Guest Stay Contract By reserving online via your credit card, you are agreeing to our terms and conditions and you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.
Ineligible Guests: 24 Hour Reservation Reversal The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.
Privacy The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes Please contact us if you need to lengthen or shorten your reservation, and we will do what we can to accommodate. Changes are not guaranteed, and refunds may be treated in accordance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Guest Stay Policies

Policy Description
Amenity Terms of Use Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.
Bike Storage Please contact us.
Check-In Time 4:00 pm
Check-Out Time 10:00 am
Complaints Concerning Property Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs Guests authorize a credit card charge for excessive cleaning costs.
Excessive Noise Complaints of excessive noise will result in eviction without refund. Please be considerate of your neighbours.
Garbage Removal Guests are responsible for removing garbage to the disposal area.
Housekeeping Provided before arrival and after departure. Guests staying more than 10 days will receive fresh linens after each 7th day. Additional housekeeping may be available on request at your expense.
Internet Availability & Usage Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and charged for damages.
Liability We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any other location.
Locking Door Guests are required to securely lock all doors, entrances and windows when they are not in the unit or upon departure.
Maintenance Emergencies Emergency contacts provided upon balance payment.
Maximum Sleeping Capacity 11 people. Additional persons will result in immediate eviction.
Missing Items Guests authorize a credit card charge for missing items.
Noise Restrictions No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests. In addition, guests will be evicted subsequent to noise complaints and will be charged for any damages resulting from noise complaints. After 10 PM, please ensure that your conversations in the hot tub or elsewhere outside are quiet to ensure that the neighbours are not disturbed.
Policy Updates Policies are subject to change without notice.
Property Damage Guests authorize credit card charge for actual damages and for any missing items. When applicable, we will discuss additional charges directly with you, and your credit card will be charged for the cost of damage or missing items.
Rental Accommodation Zoning This property is legally zoned for either short term or long term rental accomodation
Resort Information Provided in check-in and arrival instructions email, upon balance payment.
Ski & Snowboard Gear Storage Secure equipment storage is in the heated garage. Please do not bring equipment into the chalet. Damage or excessive cleaning to the property due to your equipment will result in extra charges to your credit card.
Terms of Eviction The following conditions and circumstances will result in eviction from our property: smoking, excessive noise or otherwise disturbing the peace, pets, property damage, illegal behaviour, and the presence of more overnight guests than permitted under the terms of this rental policy.

Guarantees Policies

Policy Description
Reservation Guarantee In the event of property sale, property damage or double booking, I will make every effort to relocate you to a comparable property at no additional expense to you. If we are unable to relocate you, you will receive a refund of the full amount paid to us. Travel insurance is recommended to protect yourself from any unexpected events involving your lodging, flights or vaction-related events.
Snow Guarantee We cannot guarantee snow conditions, which are out of our control. If there is a mountain closure during your winter stay, please contact us about a partial refund, which may be possible but not guaranteed.
Weather Guarantee We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.

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