The Raven - Penthouse 1530

 Welcome!

To our Penthouse at the Raven.  Relax in the private hot tub after a great day on the slopes.  

Take a look at our Photo Gallery- Click on the photo to enlarge the view!

 

 Highlights of our Fourth floor home include: 

• PET FRIENDLY!
• Private salt water, indoor POOL & Fitness facility.
  
• Ski-in (5 Star) and Ski-out (3 star) access
  
• Free High Speed Wireless Internet access
  
• Large private deck with hot tub & BBQ
  
• Gourmet Kitchen with granite counter tops & stainless steel appliances
  
• 42" plasma TV, DVD Player, HD Cable TV
  
• Nintendo Wii  Play Station, games, DVDs, and books
  
• Steam Shower
  
• Secure, heated parking garage
• Elevator access in building
  
  

Make a Live, Instantly Confirmed Reservation!  Click Reserve Now on the bottom right hand corner of this property page and follow the directions to book online.

You are on your way to a wonderful vacation!

More Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists.
Local & Worldwide: 1 250 862 3437

Toll free (CA & US): 1 877 717 3437

Photos & Video  

Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.

 Rates & Availability

Calculate Your Lodging Rates

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Rates

LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.

By clicking on 'Reserve Now' you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.

Rates are quoted in Canadian dollars per night and are subject to change without notice.

Applicable Taxes	GST of 5% applies (taxes not included in the rates below)
Rates Calculation	Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency

Season	Start Date	End Date	# of Nights	Rate/nt	Comments
First Tracks	Nov 29, 2013	Dec 19, 2013	3 + 5 + 7 + 10 + 14 +	$300.00 $285.00 $265.00 $245.00 $219.00
Christmas	Dec 20, 2013	Dec 26, 2013	4 + 7 +	$499.00 $475.00
New Year	Dec 27, 2013	Jan 2, 2014	4 + 7 +	$695.00 $649.00
Winter Value	Jan 3, 2014	Feb 6, 2014	3 + 5 + 7 + 10 + 14 +	$329.00 $319.00 $299.00 $289.00 $279.00
Regular Season	Feb 7, 2014	Mar 22, 2014	3 + 5 + 7 + 10 + 14 +	$345.00 $335.00 $315.00 $295.00 $285.00
Spring Value	Mar 23, 2014	Apr 13, 2014	3 + 5 + 7 + 10 + 14 +	$300.00 $285.00 $265.00 $245.00 $219.00

Payment Info

Policy	Amount Required	Due Date	Payment Accepted
Reservation Deposit	25.00% of total	Due at time of booking	Online CreditCard via this website
Balance of Payment	Full remainder	45 days prior to arrival
Damage Deposit	$1,000.00	Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing
Less than 45 days prior to arrival	Full payment	At time of booking

 Property Description

Single level FOURTH floor 1,200 square foot PENTHOUSE with view to the east and south. High ceilings and Cathedral windows gives a  very light and spacious feel.  The master bedroom has private ensuite with steam shower. All bedrooms are accessed from the main living area and the main bathroom is off the corridor as you enter the condo. There is one secure parking spot and 2 secure ski lockers. The kitchen, dining and living areas are open plan with beautiful inset fireplace and wall mounted plasma TV. Access to the deck with hot tub & BBQ is from the lounge area.

 

View the floor plan in our photo gallery.

Sleeping Areas & Beds

Master Bedroom

Queen Size bed in beautiful and spacious room. Ensuite with heated flooring and walk-in Steam shower.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Has Ensuite Bathroom	Yes
Floor Level	1

Queen Room

Queen Size bed, warm floors and lovely decor and furnishings.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Floor Level	1

Bunk Room

Double Sized bed with a single over the top bunk. Warm floors and lovely decor and furnishings.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	3
Beds	1 Double/Single Bunk
Floor Level	1

Living Room

Watch late night movies in front of the fire while under the covers!

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Double Sofa Bed
Floor Level	1

Bathrooms

Bathroom 1

Full 3 piece Main Bathroom with bath tub is located off the hallway. Accessible from Queen room as well.

Is Ensuite Bathroom	No
Includes	Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

Bathroom 2

Master ensuite with glass and tile steam shower.

Is Ensuite Bathroom	Yes
Includes	Basic Supplies, Hairdryer, Heated Floors, Shampoo, Soap, Steam Shower, Vanity

Kitchen

An impressive Gourmet kitchen with granite counter tops and stainless steel appliances. This kitchen is well laid out and equipped for enthusiastic cooks, you’ll find everything you're likely to have at home and possibly more.

Aluminum Foil	provided, plastic wrap too!
Basic Food Staples	Spices including salt & pepper.
Blender	Yes - Brushed Steel with Ice Crusher
Coffee Maker	Yes
Cook Books	Yes
Cooking/Eating Utensils	Yes - Everything you'll need. Place settings for 14
Dish Soap	Dishwasher & Liquid soap provided as well as cleaning supplies.
Dishwasher	Yes
Electric Mixer	Yes
Fridge	Yes
Garbage Bags	Yes, and recycling bags as well.
Heated Floors	Yes - Geothermal
Kettle	Yes
Microwave	Yes
Napkins	Yes, as well as paper towel
Oven	Yes
Stove	Yes - Electric
Toaster	Yes
Wine Rack	Yes

Living Area

A lovely, spacious open plan area with oversized lounge windows looking from the front of the Raven building, from here you can admire a truly magnificent view. A relaxing lounge area with comfortable leather sofas and chairs in front of the fire. Wall mounted large screen plasma TV above the fireplace with DVD player and selection of movies for all. There is a Stereo (I-pod compatible) and a Wii Games console with games.

Dining Area

The dining area is next to the kitchen - open plan. A beautiful large solid wood table with seating for 6. Additional seating for 4 at the breakfast bar.

Special Features

A great thing about The Raven, which sets it apart from most other developments at Big White, is its indoor heated Swimming Pool and Fitness Centre with changing facilities. 

 

This Penthouse Condo has top floor elevated views toward the Monashee Mountains. These spectacular views and the stars can be enjoyed from your own private deck and steaming hot tub. With oversized windows, high quality furnishings, contemporary style and attention paid to detail this penthouse at The Raven is unique offering an extremely comfortable and luxurious holiday home.

Lofted/Cathedral Ceilings

Giving much light and space

 Amenities

Located on the FOURTH FLOOR. Entrance foyer continues into the open concept great room. Living room on the left side with access to deck with hot tub & BBQ. To the right are the dining room and kitchen with the bedrooms behind. The master bedroom with Queen bed, ensuite and steam shower is to the left, the single over double bunk room is in the middle and the Queen room is to the right with an entrance to the main bathroom which is also accessible from the main foyer.

Private Amenities

Baby/Infant Equipment	Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca
Basic Food Staples	Spice rack including Salt & Pepper
BBQ	Located on private deck
Books	Selection of local and general interest & cooking
Check-In Assistance	24hr Emergency helpline available
Coded Access	Garage and Entry doors are both coded. No keys required!
Complimentary Housekeeping	Cleaning after departure is included. Guests staying 10 nights or more receive a complimentary change of towels & bed linen every 7th day.
Deck	Private Deck
DVD Library	selection of Kids, Family & Blockbuster movies
DVD Player	Yes
Fireplace	Natural gas fireplace in living room.
Fresh Linens	Fresh sheets, towels and Hot Tub towels are provided
Games	Nintendo Wii & Games
Hairdryer	In each bathroom
Hot Tub - Private	Private 6 person Hot Tub on Deck
Internet Access - Wireless Internet	Free High Speed internet service provided by Telus
iPod or mp3 Connectivity	Yes
Iron and Ironing Board	Yes
Laundry Facilities - Free	In suite with complimentary supplies
Parking - Free Guest Spots	Limited guest parking is available in secure parking garage. Additional guest parking available in Happy Valley parking lot for a fee.
Parking - Free Private Parking	1 secure parking stall.
Resort Information	Included at check in & guest directory located in unit
Safety Equipment	Smoke alarm, fire extinguisher and overhead sprinklers
Secure Ski and Bike Storage	2 Secure ski lockers in parking garage.
Steam Room	Steam Shower located in Master Bedroom Ensuite
Stereo	Yes - Ipod compatible
Telephone	Yes - for local calls
TV-Digital or HDTV	HDTV with over 90 channels as well as Movies, Sports and more on Demand!!
Wheel Chair Accessible	Single level home with elevator access.

Shared Amenities

Fitness Facilities	Fitness Centre with changing facilities - exclusive guest use
Pool	Indoor Swimming Pool & changing facilities - exclusive Guest Use

Services

From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service. 

Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00

Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm

Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca

The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide... 

24 HR In-Resort Emergency Help	24hr Emergency helpline available throughout your stay
Emergency Check-In Service	24hr Emergency helpline available

 Location & Map

Location

The Raven is a short walk away from the Happy Valley Adventure area and Lodge. Happy Valley is a perfect location, it's lots of fun and central offering many non-skiing activities including the huge outdoor Skating rink, the Mega Coaster Tube run, Cross Country skiing and much more. The Raven is a short walk to the Gondola which will take you (in just 5 minutes) to the village where you'll find many restaurants, the kids centre and the ski/board school and grocery store.

Ski-in, Ski-out - There is direct Ski-in access to The Raven and Ski-out simply requires a short across the road, or walk downhill to the Gondola depending on snow coverage.  On a good day you can put your skis on as soon as you have left The Raven entrance and crossed over the road.

Access Time to Lifts

Free transport to village & lifts

Less than 5 minutes walk

Ski in ONLY

Access Time to Shops & Restaurants

Less than 5 minutes drive

Less than 5 minutes walk

Free transport to village & lifts

Access Time to Grocery Stores

Less than 5 minutes drive

Free transport to village & lifts

Greater than 10 minutes walk

 Local Map

 

 Trust

	All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.
	AlluraDirect takes no further measures to confirm property ownership beyond this initial action.
	Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.
	All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.
	All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.
	Your credit card information is transmitted using SSL encryption technology.
	AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.
	AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.

 Policies

PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay: 25	25 Years Old. Unless accompanied by a parent/guardian
Babies, Kids & Teens	We welcome kids and families.
Celebrations & Special Events	We welcome special events. Please contact us for details.
People with Restricted Mobility	Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.
Pets	Permitted. We would be happy to accept well behaved, hypoallergenic dogs that do not bark and are crated when left alone in the property. An additional $100.00 charge applies to the booking to cover additional cleaning costs.
Seniors	We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered	We accept travel reseller bookings but do not offer referral fees.
Wheelchairs	Property can accommodate wheelchair use and wheelchair access.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)	We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.

Not Suitable For:
Graduation & Stag/Stagette Parties	NOT PERMITTED.
No Smoking Inside - Smoking Outside Permitted	This is a 100% smoke-free property.
Non-Smokers Only	Smokers are allowed.
Smoking Inside Permitted	No smoking is allowed inside our property.
Subleased Tenants	Subleasing to other tenants not permitted.
Travel Reseller Bookings - Referral Fee offered	We do not offer referral fees for travel reseller bookings.
Young Adult Only Groups 17-24	Young adult only groups age 17-24 are NOT permitted.

Reservation & Cancellation Policies

Policy	Description
Arrival Days	There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests	All payments are non-refundable. If we can replace your booking, we will issue a refund by cheque. Please note that your booking is made directly with the property owner who is based in the UK. Any refund of any booking fee is subject to a 30% deduction, this is to cover both credit card processing and Canadian taxes which are deducted at the point of any booking payment being made.
Courtesy Hold Reservations	We cannot hold reservation without payment. Please click the 'RESERVE NOW' button.
Delayed Arrivals	Sorry, No refunds.
Delivery of Instructions and Access Information	Sent by email upon making balance of payment. Sent by email upon making balance of payment
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Guest Stay Policies

Policy	Description
Amenity Terms of Use	Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible. Use of common facilities is at your own risk. Please obey posted rules and regulations.
Check-In Time	From 4:00pm. STRICTLY ENFORCED
Check-Out Time	By 10:00am. STRICTLY ENFORCED
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise	Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours
Garbage Removal	Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.
Housekeeping	Cleaning after departure is included; in addition, guests staying 10 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee
Internet Availability & Usage	Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability	We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.
Maintenance Emergencies	In resort support provided. Complete emergency contacts provided for booked guests
Maximum Sleeping Capacity	9 People. Additional persons will result in immediate eviction
Missing Items	Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges.
Noise Restrictions	Quiet time is 11.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting from the noise complaints. The outdoor hot tub area may be used after 11.00pm, but please engage only in quiet conversation after 11.00pm out of respect for neighbouring guests.
Policy Updates	Policies are subject to change without notice, however guest will be notified via e-mail of changes prior to their arrival.
Property Damage	Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Rental Accommodation Zoning	This property is legally zoned for either short term, or long term rental accommodation use.
Resort Information	Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Manual in your holiday home.
Ski & Snowboard Gear Storage	Equipment must be stored in the secure ski lockers provided. Please do not bring equipment into the suite.
Terms of Eviction	The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.

Guarantees Policies

Policy	Description
Reservation Guarantee	If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.
Snow Guarantee	Sorry - No guarantees.

 Local Tips

Don't Forget!

Fill up your gas tank before you get to Big White

 About Us

We've been taking our three kids on snow sport vacations since they were very small, so we know about the challenges of making it a great vacation for everybody. And now the kids are practically adults, we appreciate being able to range far and wide over the mountains all together, or in break-away groups.

Between us we've left snowy tracks in many countries includling France, Italy, Switzerland, Austria, Japan and the UK.  There are plenty of great place round the world, but Big White is our dream snow sport destination for vacations with family and/or friends. And our penthouse is the dream base. 

Everything in the resort and in our penthouse is designed to maximize pleasure time and minimize hassles.