Welcome to our Vacation Rental!
WELCOME TO BEAR HOLLOW!
Our lodge style home is a non-smoking, family oriented retreat. Curl up by the fireplace and enjoy the view of Blackcomb, or soak in the hot tub after an adventurous day. You will enjoy playing games in our cozy living featuring a new flatscreen television.
Comments from recent guests include:
"We thoroughly enjoyed our stay in your home. Your place is great! No complaints from our end. You've obviously put a lot of love and effort into making a cozy and warm atmosphere. It's easy to see that it's more than a business to you."
"We were so pleased with your unit-great layout-well equipped-wonderful location."
"My wife and I thoroughly enjoyed our stay in your condo at Whistler. It was very comfortable and convenient to the village and the biking trails. The weather was beautiful, and your hot tub was so relaxing and enjoyable."
"Thank you for providing us with a great place to stay. The location was perfect, the place itself was top notch, and we had a fabulous time."
"We had a nice stay and enjoyed your lovely home. Thanks for sharing it with us! My daughter especially loved all the bear decor! My husband and I enjoyed the hot tub. It was nice and quiet at night. The lagoon outside the backdoor is really lovely."
Please feel free to contact us by email (above) for timely answers to any questions you might have.
Photos & Video
Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.
Calculate Your Rate
Prices include free underground parking, free wireless internet, and free village shuttle. Rates are per night for up to 5 guests and quoted in Canadian funds. We accept payment by Visa or MasterCard. Payment is made on-line through this web site using Direct Vacations secure processing system. We never see your credit card number. Rates are subject to 5% GST, however there are no additional hotel taxes.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Sleeping Areas & Beds
Inviting room has a sleigh bed with a comfortable memory foam mattress pad, a new LCD HD TV, large walk-through closet, an en-suite bathroom and alarm clock.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Bunk bed with double mattress on the bottom, twin mattress on top, sleeps 3. Alarm clock> Bathroom adjacent.
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Double/Single Bunk|
Well equipped kitchen, with new flooring, opens to the living and dining room. Just a two minute walk to Whistler's largest and best stocked grocery store. We supply dish soap, dishwasher detergent and paper towels.
|Basic Food Staples||We try to have coffee, tea and some spices available for you.|
|Electric Frying Pan||large electric griddle|
Relax on the comfortable leather furniture while watching a movie on our new flatscreen tv, sipping drinks apre-ski, or playing games together. This room opens to a patio, and a beautiful view of Blackcomb Mountain. A variety of DVDs are stored in the drawer below the tv.
Open to the living room, the dining area has a pine table that seats 6. The dining room hutch stores table linens, along with a variety of books, brochures, kids books and games.
We know you will enjoy our warm, bear themed retreat with a Blackcomb view. Our townhome is perfect for families who want to stay in, or those who prefer to go out for delicious meals and entertainment. Walk anywhere, or use the free shuttle! In addition, the ample storage areas, private laundry, and hot tub make Bear Hollow a friendly base for many types of adventures.
|Decor||Lodge style decor with fun bear theme. Kid's can count the bears...there are at least 32!|
|Views||Blackcomb Mountain view from the front and lagoon view from the back|
|Baby/Infant Equipment||Portable high chair/booster seat, portable crib/playpen/please bring sheets|
|Books||A variety of books, mostly fiction|
|Coded Access||Yes. We will send your door code information via email 3 days prior to your visit|
|Complimentary Housekeeping||Provided prior to your visit. Midstay cleanings can be arranged for a fee. Midstay cleanings free on request for stays 8 nights and longer. We provide a vacuum cleaner and some cleaning supplies.|
|Deck||Two patios, front and back|
|DVD Library||Variety of DVDs for different ages and interests. DVD rentals across the street.|
|Fireplace||Slate surrounded gas fireplace|
|Fresh Linens||Fresh linens on arrival and weekly for long stays on request.|
|Games||Misc board games and puzzles|
|Grocery Provisioning||Easy to arrange online by contacting www.nestersmarket.com/whistler.cfm or www.whistlergrocery.com/index.asp|
|Guest Parking||Visiting guests or an extra car can park in the underground parking where there is no number assigned to the space. (first come, first served basis)|
|Hairdryer||In both bathrooms|
|Hot Tub - Private||On patio overlooking the lagoon. Closes at 10:00 pm to enforce noise laws.|
|Internet Access||Please remember to bring your laptop|
|Iron and Ironing Board||Located in hall closet|
|Laundry Facilities - Free||In unit washer and dryer|
|Meet and Greet Service||Many services can be provided on request by our Whistler contact, Whistler Mountain Services. Please contact us prior to your trip so we can make the arrangements.|
|Parking - Free Private Parking||Assigned underground parking space|
|Secure Ski and Bike Storage||Skis can be stored in unit, and bike storage in secured underground garage. A bike lock is recommended.|
There are many services available at Whistler. An information book in Bear Hollow provides information related to services, activities, restaurants, transportation, Whistler history, and galleries, etc. Please feel free to ask us for information and we will be happy to provide it. You can also refer to www.whistlerblackcomb.com, www.tourismwhistler.com, and Allura Guest Services.
|24 HR In-Resort Emergency Help||phone number provided in check in information and in unit|
|Grocery Delivery||www.nestersmarket.com/whistler.cfm or www.whistlergrocery.com/index.asp|
|Organize Childminding||www.babysittingwhistler.com or Nanny network at (604) 938-2823|
Location & Map
Bear Hollow is conveniently located in Village North. Park your car in our reserved underground parking space, and walk, or take the free shuttle everywhere! On the map our building is located near the intersection of Northlands Blvd. and Main Street, across from the Marketplace. Groceries, a liquor store, pharmacy, and excellent restaurants are within a 5 minute walk. (or less) The free shuttle to the lifts is just across the street and arrives frequently!
Access Time to Lifts
|Less than 10 minutes walk|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
|Free transport to village & lifts|
Access Time to Grocery Stores
|Less than 5 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY. Our policies are firm and upon booking you are agreeing to fully comply with our terms and conditions. You are agreeing to pay for excess cleaning, damages or missing items and all other policies listed below. All members of your party must be 25 years or older with the exception of minors traveling with their parent/guardian. Please feel free to contact us if you have any questions or concerns about our policies.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 years old except for children accompanied by parent or guardian.|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|Groups Renting Multiple Properties|
|Long Term Renters (Monthly)||Are possible, depending on the season and demand. Please inquire.|
|Non-Smokers Only||Please no smoking in or around our townhome.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Parties of this nature will result in eviction by security. Our property is available to families and small groups who will treat it with respect.|
|Pets||We sometimes consider small, nonshedding dogs. Please inquire first.|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Wheelchairs||Property cannot accommodate wheelchair use and wheelchair access.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted.|
Reservation & Cancellation Policies
|Cancellations Made by Guests||Deposit is non-refundable. We will refund your final payment if we can replace your booking; refunds are at the re-booked rate and based on the number of nights re-booked. All cancellation refunds are in Canadian funds and subject to a 5% cancellation fee.|
|Delayed Arrivals||We are not responsible for late arrivals. We truly hope this does not happen.|
|Delivery of Instructions and Access Information||Sent to your email address when final payment is made. Your door code will be sent by email 3 days prior to your check in date.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Ineligible Guests: 24 Hour Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Will result in cancelled reservation and forfeiture of deposit. If dates are still available, guest can re-book without forfeiting deposit|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Property Sale||All bookings will be preserved in the event of a property sale. If the booking is not preserved by the new Owners, the new Owners will be contractually bound to move your booking, at their expense to a similar, or better property.|
|Reservation Changes||Please contact us and we will try to work with you when possible. Payments are non-refundable unless property is re-booked.|
Guest Stay Policies
|Bike Storage||The garage key also works for the bike storage area in the parking garage. Remember to bring a lock. Please do not store bikes in the unit.|
|Check-In Time||4 pm (PST). Sometimes negotiable with prior arrangement|
|Check-Out Time||10:00 am (PST). Strictly enforced by cleaning company. Sometimes negotiable with prior arrangement|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||When departing guest agrees to remove all trash and recycling to the bins in the garage, load and start the dishwasher, confirm all doors are locked, and return key to kitchen hook. Guest is responsible for paying excessive cleaning costs stemming from extraordinary cleaning above the standard typical Guest stay. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Whistler has strict By Laws regarding noise. If you are bothered by excessive noise contact Whistler By Law Enforcement. Whistler By Law phone number is 604 932-5535 or WRM at 601 -932-2972.|
|Housekeeping||Complimentary before and after stay. For stays longer than 8 nights mid stay cleans can be arranged. A vacuum is available in the unit.|
|Internet Availability & Usage||We provide instructions in Bear Hollow for wireless internet access. At times, due to circumstances beyond our control (ie: wind storms) internet access may be limited.|
|Liability||We are excluded from liability for personal bodily injury while in our home, while in transit to, or on resort property.|
|Locking Door||We would appreciate if you would lock both front doors, and the sliding glass door in back, everytime you leave Bear Hollow.|
|Maintenance Emergencies||Phone number will be provided with check-in instructions and posted in the unit.|
|Maximum Sleeping Capacity||5 occupants. Capacity for 5 occupants in bedrooms.|
|Parking & Ticketing||Parking space #59 is Bear Hollow's reserved space. If you have an additional car, it can be parked in spaces not marked reserved. A garage key is hanging in the kitchen. Please remember to return it to the kitchen when you depart for the next guest. We will charge $75 for keys that are not returned to us.|
|Property Damage||Property damage of common or private property includes: physical damage, excessive cleaning, defacing property, excessive noise, littering, lude public behavior, missing items/theft. Guest agrees to pay up to $500 CAD for all private or common property damage caused by the Guest themselves, or a member of their party. Guests may also be evicted. Refunds will not be issued in the event of eviction. Owner reserves the right to request Guest account inactivation. By accepting our Guest Stay Contract you are agreeing to pay for property damages.|
|Rental Accommodation Zoning|
|Resort Information||An information book is provided in Bear Hollow, and online if you bring your laptop.|
|Terms of Eviction||Evidence of smoking, unapproved pet, occupants in excess of 5 people, excessive noise, common and private property damage, disturbing the peace. No refunds in the event of eviction.|
|Reservation Guarantee||Price is guaranteed at time of booking and will not change prior to final payment.|
|Edge Cards||If you are a resident of Canada or Washington State be sure to inquire about Edge Cards, the frequent skier/boarder program that might save you money on tickets.|
We are a family of 4 and we stay at Bear Hollow every chance we get. It's the most beautiful place on earth and there are so many activities to do. Thank you for viewing our website!
Charles from South Elgin, United States
Date: Aug-04-2014 for a stay in Jul 2014
A great summer stay and within walking distance of all our needs. Grocery and shuttle stop across the street. Easy in and out access for our rental car for day trips. Owners were very responsive and timely with all communications. We had the time of our lives in Whistler, and felt like we had a home away from home at this Condo!View Full Review