Whistler Blackcomb has introduced T911 (Text with 9-1-1) service for the deaf, blind and speech impaired. This service is exactly what the name states; people with hearing or sight impairment will be able to call emergency services through text.
Whistler Providing Smooth Resort Experience for Everyone
Deaf, deafened, hard of hearing or speech impaired (DHHSI) wanting to use the service need to pre-register their mobile number with their provider. The service needs to be activated before it can be used, and a compatible handset is required. Simply texting 9-1-1 will not trigger an emergeny dispatch. The service is also available for family members or close friends of DHHSI users.
This new service was a product of Whistler Blackcomb’s desire to provide a smooth guest experience for everyone, regardless of ability. Whistler Search and Rescue acknowledges that the T911 service will be highly useful as texting usually uses up less battery power compared to phone calls. They have also used the location information built into smart phones to easily narrow down the guest locations in backcountry rescues.
For more information or to register, visit to textwith911.ca.