alluraDirect is excited to announce a major upgrade which will allow more flexibility for owners to manage guest reviews, and to recognize excellent guests by providing the ability for owners to recommend good guests to other alluraDirect owners.
Our ultimate goal is to create an online community between owners and guests, where they can get interactive with each other, while fully promoting transparency of the vacation rental marketplace. In 2014, alluraDirect released an in-house review system so our guests can provide some feedback on the properties that they’ve stayed in. The Review system was well received by owners and guests, which pave the way for the alluraDirect team to get creative and think of ways to give credit to the guests – much like how guests are applauding the homeowners and their properties.
The update getting released in May 2015 will allow owners to give their past guests a ‘thumbs up’. Guests who have had previous recommendations will earn a ‘Trusted’ badge on their alluraDirect profile.
Each guest on alluraDirect now have a Guest Profile. Every time a guest leaves a property review or gets a recommendation, the guest profile will get updated. Because privacy is of very important to us, how much information displayed to the owners on the guest profile will be completely up to the guest. Sensitive information, such as reservation and transaction history will never be displayed on the guest profile.
Ultimately, the goal is to give credit where credit is due.
Recommending a guest is simple. Within the owner’s control panel is a list of recent guests that have stayed in their unit. Owners can recommend a guest by simply clicking on the ‘Thumbs Up’ sign within that panel. An email will go out within a day, to let they guest know that they’ve been recommended.
Several tools have also been added to the current Owner control panel providing more flexibility in terms of review management, and guest list administration.
This is the first of many updates that are coming up for alluraDirect.com! We welcome feedback from all of our user, and it’s always a delight to put your suggestions into action! Thank you for the support!