Welcome to our Vacation Rental! 100% Recommended 18 Reviews
Welcome to the Aspens Lodge in Beautiful Whistler British Columbia Canada. This is a fabulous ski-in ski-out location close to shops, restaurants, spa and entertainment. There is a beautiful new, year round heated pool and 3 huge new hot tubs! Be in your suite and then, 2 minutes later, be on the chairlift on your way to all the fresh new Powder! Ski School is right there at the Blackcomb Base! Ski Blackcomb or Whistler in minutes by Peak to Peak! New 40" flat screen TV.
A nice warm and cozy one bedroom suite with a gas fire place on the quiet side with views towards Whistler and Blackcomb Mountains and the ski slopes. Please see the photo gallery link!
Whether you are looking to take the whole family or just a romantic escape we will reserve your vacation place at the Aspen's Lodge on Blackcomb Mountain and, if you want, will take the time to help you plan the perfect Whistler vacation! We look forward to you reserving your perfect Ski, Boarding or Summer vacation suite. Reserve Now!
If you want a family place on Blackcomb Mountain, not just near it, to enjoy the convenience of stepping out your door-step to the slopes and just a 3 minute walk to the Upper Village where you will find unique shopping, Spa, and dining experiences and the Chair lift and Kids Ski and Board school.
A place with its own complete kitchen, movie library and conveniently located laundry facilities. Aspen's on Blackcomb gives you all that and more. Spectacular mountain views, a beautiful new 60ft., year-round heated outdoor pool and 3 large hot tubs are also a welcome venue after a day on the Slopes! We look forward to reserving you the perfect walking, biking, ski-in ski-out location in Whistler! Also, take the Magic Chair to the Sliding Tubing Park! Don't miss this!
In Summer, the family fun adventure center is 2 minutes away just down the walkway to the Base. It offers family fun for all ages, whether young or simply young at heart. Includes minature golf, bobsled ride, the maze, bungee trampoline, mini Zip Trek, the Spinner, just to name a few. Its like Disneyland North! Chateau Whistler Golf Course is a 1 minute drive! Have a great time in Whistler!!! Includes free high speed internet and digital cable tv 68 channels! Simply click on Reserve now, it's easy to do.
Photos & Video
Just Minutes From Your Suite up the Wizard Express Chair Lift!
Beautiful New Pool, Heated Year Round Just Steps Away From Your Suite!
Dining Area Wood Table, 6 Chairs, New 40" Flat Screen TV, DVD, free Internet, VCR with Selection of Movies
Spacious Living Room with New Sofa/Queen Pull Out Bed, Extra thick mattress.
King Size Bed Futon Cot Also Available Upon Request
Kitchen With all the utensils pots pans to make the perfect meals, Full Size Range, Microwave, Dishwasher, Coffee Maker
Fitness Room near Pools Looking onto Ski Slope Just Down the Hall and Stairs from Suite
View From Living Room and Deck Towards Whistler Mountain and Blackcomb Ski Slope
Beautiful New 60' Pool with Patio Furniture and Lots of Sun Bathing Room!
Large New Hot Tub Overlooking Ski Slope And The Wizard Express Chair Lift
Bathroom with Deep Soaker Tub, Shower and Hair Dryer
Sunset View from the Ski Slope a Few Steps from Your Suite
Our Suite is across from the Blackcomb Base where the Wizard Express Chair Lift to Blackcomb Mountain and the Magic Chair Lift (Connects you to the Blackcomb Gondola and Whistler Mountain Base) We are at Spearhead Drive on the Map next to the Slope!
Nice View From Living Area
Right at Blackcomb Base
The Aspen's Lodge is Right Next to the Chateau Whistler! View looking up the slope under the Chairlift
The Aspens Lodge from the Ski Slope! The Base just moments away!
The Aspens Pool in Summer - Its Awesome
Calculate Your Rate
Rates are by the night for up to 6 occupants and posted in Canadian currency. We accept live secure on-line reservations using your VISA or Mastercard Credit Card on this web-site. The Allura On-Line Transaction Processing System is Secure and Confidential - We never see your credit card number. Click Reserve Now! when you are ready to book. Cancellation - All payments are non-refundable if cancelled within 45 days of arrival date. If cancellation is prior to 45 days of arrival, at the disgression of the owner an attemp to re book the same dates may be considered and if the same dates are re advertised and re book for an amount equal to or greater than the original amount of the reservation then the original balance paid less 25% of the original booking rate including taxes will be charged and the remainderb will be refunded. This 25% is the same amount as the deposit on the originl booking amount. If however the amount of the rebooked dates is for fewer dates or less money than the original booking amount then the amount money of the same original dates rebooked less the original deposit amount will be refunded.
|Applicable Taxes||Bookings with an arrival date on or before Mar 31, 2020 are subject to gst of 5%a,
Bookings with an arrival date on or before May 31, 2036 are subject to Whistler Levy of 2%a
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Pools and Hot Tubs||May 13, 2016||May 31, 2016||
|The number 1 location in Whistler! 3 large hot tubs, large pool, new flat screen tv, free ski valet, be on the chairlift in 3 minutes from your suite|
|Biking is easy from the Aspen's Lodge||Jun 1, 2016||Jun 2, 2016||
|Great Pool and Hot Tubs|
|Pool, 3 Hot Tubs, The very Best||Jun 3, 2016||Jun 16, 2016||
|The Best Place to stay in Whistler!|
|Biking is easy from the Aspen's Lodge||Jun 17, 2016||Oct 31, 2016||
|Great Pool and Hot Tubs|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||No damage deposit collected|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Cozy living room with new sofa bed and large "snowflake" chair across from the fireplace and sliding door to the deck. Bedroom with Kingsize Bed and 2 Adult size Futon Mattresses. Mattresses can be placed anywhere in the suite.
Sleeping Areas & Beds
Please note: for the 5th and 6th persons there are futons in the suite. There is one set of linens in the closet and advisable to bring a sleeping bag for the 6th person.
Nice and Quiet
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 King, 2 Single Futon|
Queen Sofa Bed across from fireplace
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed|
Large full bathroom with soaker tub and shower.
|Is Ensuite Bathroom||No|
|Includes||Hairdryer, Shampoo, Shower, Soaker Tub, Soap, Vanity|
Full kitchen with all amenities for home cooking!
A warm bright open plan living room. Very relaxing with nice views. Beautiful Granite Gas Fireplace. Private deck off living area.
There is a wood table and chairs with seating for 5 people. Cosy, bright, adjacent to both kitchen and living area.
Views:See the Ski slope Whistler Mountain and Wizard chair from the deck. Fireplace: Granite faced fireplace, gas, thermostatically controlled. 3 minute walk to the Wonderful Upper Village amenities.
|Fireplace||Beautiful Granite with solid wood mantle|
|Trim||Wood Trim around all doors and windows|
|Views||Towards Whistler Mountain and Ski Slope|
|Baby/Infant Equipment||Has High Chair, other upon Request|
|BBQ||Summer time - outside deck|
|Coded Access||Suite has a new lock with coded access - no keys or cards required|
|Complimentary Housekeeping||Full Clean after stay and mid clean with fresh linens and towels with 6 nights or more|
|Concierge/Front Desk - On Site||24/7 front desk|
|Conference Facilities||Call To Reserve - Nice Rooms|
|Deck||Private deck off living area|
|DVD Player||New DVD Player with Remote|
|Fireplace||Warm Cozy Gas Fireplace in Suite|
|Fitness Facilities||Adjacent to hot tubs|
|Fresh Linens||Always upon arrival|
|Guest Parking||Pay Parking - Buy ticket in lobby|
|Iron and Ironing Board||In Hall Closet|
|Laundry Facilities||Main Floor and P2 Level - Pay|
|Living Area||Nice Cozy Living Room with fireplace - Perfect for Romantic Getaways!!!|
|Local Internet Access||Free Wireless in Suite and 2 workstations with printer on main floor - User Pay|
|Meeting Rooms||Lobby area - Call to Reserve|
|Patio Furniture||Deck Chairs and Small Table|
|Pool||New and Beautiful 60' Long|
|Resort Information||Lobby Front Desk 24/7hrs|
|Secure Ski and Bike Storage||Ski Valet Service and Spring/Summer bike storage in lobby|
|Telephone||Yes - Free Local Calling!! Credit or Calling Card for Long Distance|
|TV-Digital or HDTV||Included|
|VCR||Yes - High Speed - Some Tapes as Well|
|Videos||Variety in TV Cabinet|
|Wheel Chair Accessible||Included|
|Baby/Infant Equipment||Call for Supplier Name etc. Guest pas company directly for items required|
|Books||Some Magazines in Bedroom|
|Cable TV||Yes, HD approx, 30 stations|
|Coded Access||New Lock No Keys or Cards to Worry about|
|Complimentary Housekeeping||After check out - 6 Nights Min. Mid Stay Clean|
|Conference Facilities||Lobby Area - Call to Arrange|
|Deck||Yes - nice peaceful views|
|Dining Area||Outside Table with chairs|
|Fireplace||Lobby and Suite|
|Fitness Facilities||Yes Overlooking Hot Tubs|
|Fresh Linens||Upon arrival and mid week for 6 nights or longer stay|
|Grocery Provisioning||Call to Arrange or www.alluradirect.com|
|Guest Parking||Yes - Pay Parking - Purchase Ticket in Lobby $17 per day or free street parking May 1st thru Oct.31st|
|Guest Resort Information||Lobby Front Desk 24/7hrs|
|Hairdryer||Yes - in bathroom|
|Hot Tub||Outdoor - 3 Large|
|Internet Access||In Suite access and many places in Lodge|
|Iron and Ironing Board||Yes - hall closet|
|Laundry Facilities||Main floor and Lower Level Pay|
|Living Area||Nice Warm Lobby Also with Fireplace|
|Meeting Rooms||Lobby Area - Call To Arrange|
|Patio Furniture||Large Solid Wood table with benches near pool and table with chairs on suite deck|
|Pool||Beautiful New 60' Outdoor|
|Resort Information||Front Desk or Call 604-932-9590|
|Secure Reserved Parking||Yes - Pay Parking - Purchase Ticket in Lobby - $17 per day|
|Secure Ski and Bike Storage||Yes Ski/Board Valet Service. Secure Bike Storage in Lobby Area Storage Room|
|Telephone||Yes - Free Local Calls|
|VCR||Yes, Also in Bedroom and a DVD in living room|
|Videos||Variety in TV Cabinet and pay per view|
Free Bus Service to Village Lift Ticket Delivery Available through the www.AlluraDirect.com Website Grocery Delivery - Via www.alluradirect.com website Whistler Orientation - Via www.alluradirect.com website
|24 HR In-Resort Emergency Help||24/7 front desk|
|Catering||Contact Owner to arrange catering services|
|Christmas Tree/Decorations||Contact Owner for X-Mas decorations|
|Garbage Pickup||Can be arranged by contacting owner or cleaner|
|Grocery Delivery||Via www.alluradirect.com website|
|Lift Ticket Delivery||Via www.alluradirect.com website|
|Mountain Orientation||Via www.alluradirect.com website|
|Organize Childminding||Via www.alluradirect.com website|
|Resort Tours||Via www.alluradirect.com website|
Location & Map
Resort Amenity Access Time: Shops & Restaurants Family Fun Park - 3 minute walk, Minature Golf, The Maze, Climbing Wall, Bungee Trampoline, Horse Back Riding, Ponie Rides, Horse Back Rididng, Trapeze and much more. Kids just love it, Adults too! Don't miss the Sunday Market Place in the Upper Village just a 3 minute walk from your suite. People drive for hours to the market every weekend. It is great and alot of fun!!! Ski in Ski out to lifts Grocery/Liquor Store, Free shuttle Less than 5 minutes walk or drive.
Access Time to Lifts
|Ski in Ski out|
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Shops & Restaurants
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes walk|
|Free transport to village & lifts|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
Rates are quoted in Canadian $. All deposits are nonrefundable. Balance payment is refundable, less 4% transaction fees, if booking is cancelled 60 days or greater in advance. Reservations cancelled 59 days or less in advance are refunded only if we replace your booking. These refunds issued the first day of your (cancelled) arrival where applicable.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 19||19 years of age to reserve please.|
|No Smoking Inside - Smoking Outside Permitted|
|Non-Smokers Only||Non Smoking Unit - No smoking inside, under ANY circumstances. Not In Rooms|
|People with Restricted Mobility|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)|
|Not Suitable For:|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Arrival Days||We accept arrivals on any day of the week! After hour arrival is not a problem with the door coded lock.|
|Cancellations Made by Guests||All payments are non-refundable, if cancellation is within 45 days of arrival date. If cancellation is prior to 45 days of arrival a refund may be issued at the discretion of the owner and would be based on the possibility of rebooking the same dates & the price obtained from rebooking the same dates less the 25% cancellation fee which is equal to the same as the deposit amount for the original booking.|
|Courtesy Hold Reservations||Reservations are not held without payment. Please confirm your reservation by clicking Reserve Now. Our site takes live reservations 24hrs/day/7 days/week, therefore, we operate on a first come/first serve basis.|
|Delayed Arrivals||No refunds. Door lock is coded if late during your booked time|
|Delivery of Instructions and Access Information||Complete resort information,arrival/check-in instructions with coded access info will be sent upon final payment.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Will result in cancellation without a refund.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
Guest Stay Policies
|Check-In Time||4:00 pm. Allow for Cleaning|
|Check-Out Time||10:30 am - enforced. Provide Cleaners enough time before next guest|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Noise||You will get evicted without a refund!.|
|Housekeeping||Complimentary before arrival and after departure| complimentary midstay cleans provided for bookings of 8 or more nights. In the event of a housekeeping emergency, there is a complete set of clean linens accessible within the property. Judy Morris, 604-932-2001 or 604-932-8675|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Whistler Ski Resort.|
|Maintenance Emergencies||604-725-5267 or 778-869-8954. 604-725-5267 or 778-869-8954|
|Maximum Sleeping Capacity||6 people on 3 beds. Will be evicted if more than 6 overnight non Family occupants|
|Missing Items||Guests authorize a credit card charge for missing items as per my stated damage deposit policies.|
|Noise Restrictions||Quiet Hours 10PM-9AM. Excessive noise from the hot tub area is not permitted after 11 pm. Occupants may be evicted subsequent to noise complaints and will be charged for damages resulting from the noise complaints.|
|Policy Updates||Policies are subject to change without notice.|
|Property Damage||Guest authorizes up to a $500 CAD charge on their card upon departure in the event of property damage. Damage includes, but is not restricted to: noise complaints causing Police or Security charges - all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises., common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property resulting in special cleaning to remove odours, pets that damage the property.|
|Rental Accommodation Zoning|
|Terms of Eviction||Smoking, excessive noise, threat of common or private property damage,disturbing the peace;excess of 6 overnight occupants without our permission.|
Welcome to Whistler All Season's
rosemarie from Vancouver, Canada
Date: Mar-19-2016 for a stay in Mar 2016
We really enjoyed our stay , ideal for us senior skiers. Being right next to the ski hill ,no lengthly walking and carrying equipment suited us just fine. And than to relax in the hot tubs after where we met people from around the world was very enjoyable.
Suggestion for the owners : Please remove all this fans which are definitely not needed in winter. Also the various are rugs . Please add a salad spinner and a garlic press to complete the perfect kitchen.View Full Review
Stay over family day weekend
Timothy from West Vancouver, Canada
Date: Feb-14-2016 for a stay in Feb 2016
We very much appreciated being given an extended checkout time, as one of our kids was sick and that made it much easier for us. A great location, great pool and hot tub. We really enjoyed our stay.View Full Review
A good weekend
Tanziea from Surrey, Canada
Date: Feb-06-2016 for a stay in Jan 2016
Almost perfect!View Full Review
Great Stay at a Great Location!
Peter from Austin, United States
Date: Jan-28-2016 for a stay in Jan 2015
Awesome stay at an awesome location. This 1st class condo was beautifully furnished and clean. Will be back!View Full Review
John from Eugene, United States
Date: Jan-18-2016 for a stay in Jan 2016
Great location just up from Wizard Express chair. Would stay here again. Hard to beat.View Full Review
Nice space for a couple to relax
Adeline from Vancouver, Canada
Date: Sep-14-2015 for a stay in Sep 2015
JANETTE from VANCOUVER, Canada
Date: Sep-10-2015 for a stay in Sep 2015
All great except living room sofa bed is not very comfortable.View Full Review
Aspens, Unit 3**
Oleksandr from Victoria, Canada
Date: Aug-17-2015 for a stay in Aug 2015
This was our first time Whistler trip. While searching various accommodations, we send few requests through Tripadvisor. Very soon we got a call from the owner/manager who explained us where the unit is located what is included and offered a nice discount for the duration of our stay!
The unit that we stayed in was OK. Some furniture was quite dated, but everything was functional. We had a small issue with pillow cases which was resolved in a timely manner!
The location is probably the major advantage of this property as it is quiet enough to have an undisturbed evening and in the walking distance to everything, inducing lower village and lost lake. Overall, we are very satisfied and will definitely return to this location during one of the winter seasons.View Full Review
A really nice suite and location
Jackie from Chilliwack, Canada
Date: Aug-11-2015 for a stay in Aug 2015
PAUL TAI WANG from COQUITLAM, Canada
Date: Aug-08-2015 for a stay in Aug 2015
Lovely place to stay with hot tubs, pool,fitness room , 5 minutes walk to ski lift ,and 10 minutes walk to whistler village. Owner instructions are very clear and helpful.View Full Review
The Aspens - Perfect location and easy access
Steven from New Westminster, Canada
Date: Jun-22-2015 for a stay in Jun 2015
Our weekend stay in Whistler was made very easy for multiple reasons. The location was very close to the village (a short walk). Bypassing check in altogether, (purchasing a parking pass at the machine) and having the code to the room in advance was fantastic. The room was clean and had everything you need.View Full Review
Eugene from Redmond, United States
Date: Apr-15-2015 for a stay in Apr 2015
Everything worked. Great communication.View Full Review
Paul from White Rock, Canada
Date: Feb-05-2015 for a stay in Feb 2015
Great location ski in/out. Room was clean and cosy. Couple of stains/ wearing of carpet ( hard to avoid with ski rentals). Very close to alternate elevator to main floor and parking. Pool was nice and the hot tubs were great for après ski. Bus to village quite convinient. Snow could have been better ( so far not a great season). ThanksView Full Review
Excellent ski-out apartment
johninindia from Vancouver, Canada
Very good apartment in excellent location in the upper Whistler village. The apartment and the complex are really good and excellent value. Overall I would certainly recommend this place - we had two small concerns that the pool was not available due to renovations and significantly the ski-out lift was not in operation (sigh)! Even so, an excellent apartment.
Well kept condo, central location, great for a quiet getaway
AJordan from BC
This was a very nice condo with well kept facilities located right at Blackcomb Base. Easy walking distance from all Whistler activities and restaurants, although the village was quite dead when we went in October. This was fine for us, however, as we were just looking for a relaxing getaway. We spent lots of time in the hot tub looking out over Blackcomb which we had practically to ourselves! The price was great, the owners friendly and helpful. Thanks!
Great Pet-friendly Blackcomb vacation spot
MET from BC
We enjoyed an extended summer weekend in this condo... it is in an excellent location, close to everything, yet quiet and relaxing. Loved the hot tubs! We were very happy to be able to bring our dog with us too. The unit is spacious, very well-appointed and comfortable. We definitely hope to return soon!
usanadawn from BC
I booked this condo in November as a get-away with my significant other for his birthday. Given that we were booking in the off-season we got a great rate. It was actually the best rate I could find. The condo met our needs for a quiet relaxing weekend. It's located on the quiet side of the building away from the pool area and has a view of the mountains. We've stayed in another unit during the ski season and enjoyed being able to ski in/out and be within walking distance to some restaurants (closed in Nov). I brought food and enjoyed having a full kitchen. The condo is located away from the action of Whistler Village, but only a quick free bus ride away. The bed was comfortable. We didn't have anyone else with us so didn't use the sofa bed. However, while we were there the sofa was measured for a new mattress. The unit was clean. It's a bit of a walk to the pool (closed in Nov) and hot tub but worth it. There are actually two hot tubs which is nice during ski season. The staff at the front desk were friendly. The owner was flexible regarding check in/out times as the unit wasn't booked the before or after our stay. We had to call him the night before our departure to confirm a late check out which he was happy to provide. We will definitely stay at this unit again.