Chuck Sonsteby

 Welcome!

We've made changes! New leather sleeper sofa, 50 inch Flat Screen in living room, Flat Screen and DVD player in master, FULL SIZE front loading washer and dryer. Those are just a few of the number of upgrades you won't find in most places in Whistler, even in Montebello. Enjoy the comfort and luxury only a Montebello home can provide plus memory foam mattress pads for a wonderful night's sleep, ceiling fans in the bedrooms, curtains in the bedrooms which is a real rarity in this town, heated floors and heated towel racks, a boot and glove dryer and a private attached garage. We accept live reservations with secure on-line payment. To book, please click on Reserve Now. We look forward to hosting you and wish you a wonderful Whistler holiday.

Photos & Video  

Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.

Living Room from Stairs - new couch and TV	Dining Area	Master Bedroom	Living Room	Kitchen
Hot Tub	Second Bedroom	Third Bedroom	Exterior	Living Room View from Dining
Bears in Summer

 Rates & Availability

Calculate Your Lodging Rates

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Rates

Rates are quoted per night and in Canadian dollars. We must charge the 12% HST. Look for LAST MINUTE SPECIALS. Allura accepts VISA and MASTERCARD. Protect your security and privacy: pay on-line through this website using AlluraDirect's secure transaction system. Security Deposits are paid separately to the owner, credit card charge is not available for the deposit.

Applicable Taxes	HST of 12.00% applies (taxes not included in the rates below)
Rates Calculation	Minimum night stay requirements are based on your arrival season only. Get a Price Estimate in Your Currency

Season	Start Date	End Date	# of Nights	Rate/nt	Comments
Summer on the Mountain	May 4, 2012	Sep 27, 2012	3 +	$325.00	This is our favorite time of year
Fall	Sep 28, 2012	Nov 15, 2012	2 + 3 +	$300.00 $280.00
US Thanksgiving	Nov 16, 2012	Nov 25, 2012	4 +	$450.00
Winter	Nov 26, 2012	Dec 16, 2012	4 +	$425.00

Payment Info

Policy	Amount Required	Due Date	Payment Accepted
Reservation Deposit	25.00% of total	Due at time of booking	Online CreditCard via this website
Balance of Payment	Full remainder	45 days prior to arrival
Damage Deposit	$500.00	Charge separately before arrival
Less than 45 days prior to arrival	Full payment	At time of booking

 Property Description

This is a corner unit which offers wrap around windows for generous views of the adjacent garden area and of course, the mountains. The private entry on the ground floor leads you either to the right into the queen bedroom and 3 piece bathroom, or to the left to the gorgeous living area with vaulted ceiling, river rock fireplace, dining room to seat 8, and deluxe gourmet kitchen. The second floor boasts 2 more bedrooms: a twin room and a king room, both with ensuite bathrooms. The king room has a private deck. The private garage is accessed from the main floor entry hall.

Sleeping Areas & Beds

Master bedroom

The master bedroom offers a king-sized bed, Flat screen TV/DVD, private ensuite bathroom, with 2 sinks and double headed shower. It also has a private deck.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 King
Has Ensuite Bathroom	Yes
Floor Level	1

Twin bedroom

The second upstairs bedroom has a pair of twin beds, TV/VCR, and an ensuite bathroom with tub, limestone vanity.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	2 Single
Has Ensuite Bathroom	Yes
Floor Level	1

Queen Room

This bedroom is on the main floor. It features a vaulted ceiling and has a 3 piece bathroom (with shower) beside it.

Room Type	Private Bedroom (Has a door & windows)
Sleeps	2
Beds	1 Queen
Has Ensuite Bathroom	Yes
Floor Level	1

Living room

The living room has a sofa bed.

Room Type	Common Area (A living area with a temporary bed)
Sleeps	2
Beds	1 Double Sofa Bed
Floor Level	1

Bathrooms

Bathroom 3

This 3 piece bathroom is on the main floor, adjacent to the queen bedroom. It features a beautiful pedestal sink and shower. Heated floors.

Is Ensuite Bathroom	No
Includes	Hairdryer, Heated Floors, Shampoo, Shower, Soap

Bathroom 1

This bathroom is ensuite to the master bedroom on the upstairs floor. It has heated floors, a limestone vanity with 2 sinks, and a double headed shower.

Is Ensuite Bathroom	Yes
Includes	Double Headed Shower, Hairdryer, Heated Floors, Shampoo, Soap, Vanity

Bathroom 2

This bathroom is upstairs and ensuite to the twin bedroom. It has a limestone vanity with 1sink, heated floors. and a bathtub with shower.

Is Ensuite Bathroom	Yes
Includes	Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity

Kitchen

The deluxe kitchen is designed to make dining both easy and a pleasure. It features granite countertops, w/ floating bar; superb appliances, a heated slate floor and excellent lighting: everything you need and more! We stock basic food staples for your convenience: flour, sugar, coffee, tea, etc.

Basic Food Staples	Included
Blender	Included
Coffee Maker	Included
Cooking/Eating Utensils	Everything you need to enjoy cooking in a gourmet kitchen.
Dishwasher	Included
Fridge	Sub-zero.
Garburator	Included
Heated Floors	Included
Kettle	Included
Microwave	Included
Oven	Deluxe Thermador stainless steel
Stove	Gas range set in granite countertop.
Toaster	Included

Living Area

The living room features river rock (gas) FIREPLACE, Flat Screen TV, DVD, cable and stereo. There are 2 large sofas, an easy chair and lots of cushions for added comfort. The vaulted ceiling, designer decor blending old world charm and modern simplicity, won Montebello the 2001 SILVER Georgie Award for Interior Design. The living room exits onto the private deck which is furnished with teak patio furniture. Views from this room are of the gardens and, of course, of Whistler and Blackcomb mountains.

Dining Area

The dining area has a maple country table which seats 8. All table linens are provided, along with a complete dinner ware service for 12.

Special Features

Private garage, heated floors, gourmet kitchen, fireplace, private hottub, private deck with grill, roomy master bathroom, easy access to the north village. This is a home away from home. These are the qualities of a Montebello home. In addition to these, we offer some creature comforts not found in all homes: heated boot and glove dryer memory foam pads on the beds ceiling fans curtains dual sinks in the master bath downstairs bedroom

Decor	Award-winning custom decor: deluxe country comfortable/
Fireplace	Beautiful river rock gas fireplace is the focal point of the living area.
Lofted/Cathedral Ceilings	Vaulted ceilings in the living/dining room and in the ground floor queen bedroom.
Views	South towards Whistler mountain and east to Blackcomb.

 Amenities

We offer a personalized access system that offers each guest the security and privacy of a code that is uniquely theirs. Previous guests may no longer enter based vs. a "monthly code" that is used by many homeowners. We think we offer everything you could need or want. Please let us know if you have any special requests and we will do our best to accommodate you.

Private Amenities

Air Conditioning	<b>Fully air-conditioned</b> for your comfort.
Basic Food Staples	We stock the kitchen with the basics.
Bathrobes	Complimentary robes provided.
BBQ	Private grill on patio.
Cable TV	In the living room and all 3 bedrooms.
Coded Access	We will provide a code prior to your arrival.
Complimentary Housekeeping	Every 5 days on bookings of 8 nights or more.
Deck	Private deck off the king bedroom.
Dining Area	Comfortably seats 8 people.
Fireplace	<b>Deluxe river rock gas fireplace:</b> the focal point of the living room.
Fresh Linens	Upon arrival and changed every 5th day on bookings of 8 nights or more.
Games	PS2 and board games to play.
Guest Parking	Extra parking available adjacent to our unit..
Hairdryer	One in each bathroom.
Hot Tub	<b>Private hot tub</b> on patio.
Iron and Ironing Board	In the suite.
Laundry Facilities	Washer and dryer in the suite.
Living Area	<b>See the photos!</b> Deluxe comfort.
Patio Furniture	On the deck and private patio.
Safety Equipment	Fire extinguisher in the kitchen.
Secure Reserved Parking	In the private garage.
Secure Ski and Bike Storage	In the private garage.
Stereo	In the living room entertainment unit.
Telephone	In the living area and all 3 bedrooms.
VCR	In the living room entertainment unit and all 3 bedrooms.

Shared Amenities

Guest Parking

Extra parking spaces are nearby.

Services

Let us know what services you need. We will do our best to make your vacation worry-free and the best possible experience at Whistler.

Christmas Tree/Decorations	Please let us know if you would like a Christmas tree during the holiday season.
Grocery Delivery	We can direct you to an excellent website with delivery to the suite at your convenience.

 Location & Map

Location

Montebello is at the north end of Village North. It is conveniently located - a few minutes walk from all the Village amenities and the Free Shuttle Bus. Not only is the Valley trail just steps away, each of Whistler's 3 magnificent golf courses is just 5 minutes' drive. To use the maps, click on the map then click on the area you want to zoom in to! Do this to move all over the Valley map. We are located on Casabella Cres., the loop at the top end of Montebello on the map.

Access Time to Lifts

Free shuttle

Access Time to Shops & Restaurants

Less than 10 minutes walk

Access Time to Grocery Stores

Less than 5 minutes walk

 Trust

	All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.
	AlluraDirect takes no further measures to confirm property ownership beyond this initial action.
	Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.
	All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.
	All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.
	Your credit card information is transmitted using SSL encryption technology.
	AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.
	AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.

 Policies

Our policies are outlined below. You will receive a written policy statement with deposit confirmation and we ask you to sign an agreement to accept our terms. If you have any questions or concerns, don't hesitate to ask.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay	Age of responsible renter: 25 years old.
Non-Smokers Only	Absolutely no smoking.
Seniors
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:
Graduation & Stag/Stagette Parties	Graduation and Stag(ette) Parties. My home is not available for this type of reservation.
Pets	No pets allowed. Pets are not allowed by my Homeowner's Association.
Wheelchairs
Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Policy	Description
Cancellations Made by Guests	Payments non-refundable. Refund only for dates replaced, at the replacement rate minus 4%.
Delayed Arrivals	No refund on late arrivals.
Delivery of Instructions and Access Information	45 days prior to arrival. Upon confirmed payment of balance. Later for last minute bookings.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	Required for confirmed booking. Your signature below agreeing to the terms of use of our home constitutes your Guest Stay Contract. Please sign, date and send/fax back to us per the instructiions below.
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due date will result in cancellation without refund of the deposit. You may rebook if space is available and no deposit will be charged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	If availability permits and in compliance with our cancellation policy. You may lengthen your stay if space is available. To shorten your reservation, please note that your deposit is non-refundable. If the balance has been paid it is also non-refundable. If the reservation is shortened prior to the balance of payment due date, it will be adjusted accordingly.

Guest Stay Policies

Policy	Description
Check-In Time	4:00 pm. For early check-in, please request 7 days prior to arrival.
Check-Out Time	10:00am. For late check-out, please request 7 days prior to arrival.
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Noise	Guest will be charged a significant fine for any noise bylaw infraction fines. See also damage deposit policy.
Housekeeping	Complimentary. Before arrival and every 5 days on bookings of 10 or more nights.
Liability	We are not liable for personal bodily injury while the guest is in our home, while in transit to, or while on resort property.
Maintenance Emergencies	Contact name and phone number of in-resort assistance will be provided.
Maximum Sleeping Capacity	8.
Noise Restrictions	10:00pm to 8:00am. Montebello bylaws state that quiet hours are from 10:00pm - 8:00am
Property Damage	Damage deposit is $500.00 payable by cheque or money order.. For your convenience the damage deposit may be paid in either USD or CAD. The guest will pay for noise bylaw infraction fines and all damage incurred while staying in the property, even if the offender is being hosted by the guest.
Terms of Eviction	Owner/manager retains the right to evict. Reports of vandalism or late noise infractions will result in eviction and fine by owner.

Guarantees Policies

Policy	Description

 Local Tips

Frequently Asked Questions

Getting Check-in information.

How do I get check-in information?	When we receive confirmation that your balance of payment has cleared, we will send you all the details you need to check in to our home.
How do I check in?	Your check-in information includes the code to the keyless entry front door. You simply arrive, use the code given to you and walk in the front door. It's that easy!
What is check-in time?	Check-in time is 4:00pm.
Can I check in early?	We will try to accommodate early check-ins. Please contact us at least 7 days prior to arrival with your request. It all depends on whether we are able to ensure that the house has been cleaned following the check-out of the previous guest.
Will it cost me more to check in early?	No.
Is it a problem if I arrive late at night?	Not at all. Ours is a private home with a private entry. You just use the keyless entry and walk in. It's that simple.
If I arrive early, can I drop off my baggage anyway?	Please ensure that the previous guest is not still there! You may leave bags in the front hall only, to ensure that the cleaners are able to clean the hourse fully before you move in.

Check-out information.

How do I check out?	All you have to do is close the front door and turn the lock! Just make sure you leave behind, in the house, anything belonging to it, i.e: key to the hot tub, garage door opener, etc.
What is check-out time?	Check-out time is 10:00am.
Can I check out late?	Please request a late check-out at least 7 days prior to arrival. We will do our best to accommodae your request.
Will it cost me more to check out late?	Only if you are checking out so late that our cleaners can't get in the same day, and we do not have another guest coming in: we will charge for an extra night. There is no extra charge for a regular late check-out.
What if I'm not ready to leave at check-out time?	This creates a problem with the cleaners trying to get in to do their job in time for the next guest to arrive. Check-out time is mandatory unless we have approved a late check-out.

Lost and found.

What happens if I leave things behind in your home? How do I get them back?

Any of your personal effects left behind in the unit will be sent on to you, at your cost, either by regular mail or via courier at your request.

Emergencies

What if something goes wrong while I am staying in your home?

We will provide you with a 24 hour on-call, in-resort, emergency contact number. Also, in our home, you will find a full collection of all the information you could possibly want, and more.

Housekeeping

What if the house has not been cleaned when I arrive?

We are pleased to say that this has never happened, and we doubt it will. BUT, if it does, call the emergency contact person and the situation will be remedied as quickly as possible. If the problem can't be remedied until the next day, we will certainly do our best to compensate you for the inconvenience.

Hot tub.

Where is the hot tub located?	The hot tub is right outside the living room on a private patio.
How private is private?	The hot tub is for your use only. It is not shared by guests in any other unit. The same is true of the patio. However, the patio and hot tub can be seen from other units, so private does not mean "hidden".

Guest Services

Where can I get discount lift tickets?	Buy on-line on AlluraDirect.com. You will get the full discount, you can pick them up in advance and get preferred customer service at the base.
Where can I get good equipment rentals?	Order on-line on AlluraDirect.com. You get a 20%discount, FREE overnight storage, preferred customer service and advance pick-up.
What about transportation?	The AlluraDirect.com website has information about getting here via Whistler Star Express and Star Limousine. Book through AlluraDirect.com
How do I get information about the ski and snowboarding school?	AlluraDirect.com has a Level IV certified instructor on staff to personally assist you with reservations. Contact her directly for assistance.

Resort Information

I've never been to Whistler. Where can I get information about the Resort?

You will find everything you need on the AlluraDirect.com website; and in brochures you will find waiting for you in the house.

Miscellaneous questions

What should I be sure to remember to bring?	Anything of a personal nature which you just can't live without: favourite perfume, medications, etc. Other things to bring: hot tub sandals, bathing suit, anything you like to wear for working out at the gym or playing tennis.
What do you have that I wouldn't expect?	Lots! An extra back pack, laundry detergent and fabric softener, bathrobes, kitchen gadgets, very comfortable beds!

 About Us

We first visited Whistler at the invitation of a friend. As expected, we were hooked. Several visits later we visited a unit in Montebello, and thought "Wow, this is different". One year later we purchased a unit of our own, our home away from home.