Welcome to our Vacation Rental! 100% Recommended 1 Review
Stay in one of the BEST apartments in Whistler... completely refurbished in 2012 (brand new throughout), more improvements made in 2013, located on the QUIET side of the building, it is beautifully appointed and in the heart of the action!! 5 minutes walk to the base of the Whistler lifts, and a stones throw to shops, nightlife, the free outdoor ice skating rink, the new sliding hill, and the adventure playground.
UNBEATABLE VALUE FOR MONEY!!
- Sleeping for 6-7people, all NEW Hotel Quality Linen Throughout
- Master Bedroom with NEW KS bed, flat screen digital channel TV
- Second bedroom has NEW Double/Single Bunk
- Living room has a brand NEW sectional Sofa Bed- sleeps 2, and HUGE new 42" HIGH DEFINITION TV
- Bedrooms have new wardobes with plenty of storage
- Ensuite has full size bath and shower, Second Bathroom with shower, Huge fluffy bath sheets & complimentary amenities provided
- Brand new fully equipped designer kitchen, spacious kitchen bench with 4 stools adjacent to dining for 6.
- Family Friendly layout with plenty of seating
- In Suite Washing Machine & Dryer, complimentary detergent provided
- Entry hall has built in bench, hooks, shelving and individual storage baskets for excellent storage of ski gear
- Free WiFi / Cable TV & local phone calls
- Large Private Balcony with views of Blackcomb Mountain
- Access to Hot Tub / Gymnasium and Ski/Board & Bike storage on ground floor
CLICK TO RESERVE YOUR DATES NOW
Photos & Video
The Bedrooms have been completely refurbished with brand new beds, and hotel quality linens, new wardrobes with incredible storage. This master bedroom features a King/Twin Split bed, flat screen TV, and Ensuite with Full Bath. Relax after a big day out and get plenty of sleep on the QUIET side of the building.
This is the Ensuite bathroom off the Master Bedroom featuring a full size bath. The bathrooms have both been refurbished, and have brand new chocolate brown fluffy hotel quality bath sheets. Our housekeeper will leave complimentary amenities, and there is a hairdryer in each top drawer.
The span of mountain and snow here has to be seen to be believed. Whistler and Blackcomb are two side-by-side mountains which offer over 200 marked runs, over 8,000 acres of terrain, 16 alpine bowls, three glaciers, and receives on average over 1,090 centimetres (430 inches) of snow annually, and has one of the longest ski seasons in North America.
A new huge flat screen TV, DVD player with digital Cable channels, and a rock river fireplace to warm you while you watch, or work away at the office corner with free wireless.
There is ample room to eat, play board games, or talk the night away with the spacious dining area.
With brand new bedding in 2012, the double bunk below, and single bunk above is perfect to accommodate a couple, singles, or children. there are massive mirrored sliding doors revealing excellent wardrobe storage, and the room also boasts a flat screen TV with Cable channels.
The Main Bathroom with a shower leads off the hall, and has beautiful hotel quality chocolate brown bath towels, and complimentary amenities.
The kitchen was newly installed in 2012 with all new appliances and is equipped with all stainless steel appliances, as well as a newly added coffee espresso machine in 2013. The glassware, tableware and crockery are more than sufficient to accommodate all the guests, and there are also many of the appliances you might hope to find at home.
The entry hall has fantastic built in storage for when you come off the mountain consisting of a long bench to store boots under, plenty of double hooks for wet clothing, and baskets for all the gloves and goggles you need to keep track of.
A beautiful setting out on the balcony to take in some fresh air, and plan your next move...
The dining table has ample room for 6 and there are 4 more stools along the spacious bench. The lamps and overheads are on dimmers so you can set the mood.
This is one of the nicest places to come and sit in the sun, you can hear the water rushing past in the stream below, as it melts towards the end of winter. On the trail from Whistler Village to Blackcomb Village near the bridge.
The Olympic rings are in front of the skating rink near the playground, and serve as a reminder of the fantastic world class facilities which exist in Whistler.
The Peak to Peak Gondola takes you from the top of Whistler to the top of Blackcomb mountain - all included in the cost of your day pass - an incredible ride... keep an eye out for the glass bottoms...if you can handle it !!
The Hot Tub and Gymnasium is perfect for soothing aching muscles after a full day on the slopes. It is located off the lobby of the Eagle Lodge, next to the lift. There are fully equipped shower/change rooms next door.
The Brewhouse located in front of the Olympic Plaza is a great spot to grab a drink and a meal after a day on the slopes.
When you arrive at the top of the Whistler gondola, halfway up the mountain, you will be greeted by these stunning flags, to remind you where the best snow is to be found!!
The Ice Skating rink in the olympic plaza is like a night club at night!! You can hire skates for a nominal cost and skating is usually free.
Snow Tubing on Blackcomb Mountain is exhilarating and fun for the whole family. The runs are divided into steep grades, so give your heart a jump start with a trip on the double black diamond!!!
the mirrored sliding doors in both bedrooms hide massive storage for those who like enough space to be organised.
The fire and Ice spectacle is a regular Sunday evening feature at the base of Whistler lifts. There is an impressive aerial ski and snowboard display, followed by the fire juggling and aerial fire jumping display, great music and atmosphere and prizes to be won. Make sure you include a Sunday night in your stay.
Sometimes the best fun is to be had sliding down the piles of snow in the village...
This is the apartment building at night from the village stroll ... stunning
The world acclaimed Whistler Kids Ski School is located a 5 minute walk away at the base of Whistler Mountain. There are a host of programs to choose from and keep an eye out for our Discover Whistler periods for accommodation rates which co-oncide with the Discover Whistler Ski Packages to get 30 percent off your ski lessons. All children are equipped with mandatory free helmets, and a GPS device is attached to each child - absolute safety first here.
The lights throughout Whistler Village in the winter are simply stunning.
Take in a Rep Ice Hockey game at Meadow Park, or better still head to Vancouver to watch the big league play...
Fantastic fun at the Climbing Centre, check out the kids dine & climb special ... unbeatable value for money
Calculate Your Rate
Book early to secure one of the best value for quality properties in Whistler. Minimum night requirements may be waived but prices indicated include cleaning charges.
Rates are in Canadian dollars and are subject to 5% GST. A nice benefit of booking owner-direct is that the hotel tax does NOT apply!
How the reservation process works: If you would like to make a reservation, please click on the Reserve Now button and just follow the directions. With our system, you will be able to immediately book any dates that are currently open on our reservation calendar. There is no need to wait for a response from us....you will be able to complete your reservation directly and immediately from this web page! Your reservation will be confirmed (and your dates X'd out on our calendar) immediately after the completion of the secure online credit card payment of the deposit (or, inside of 45 days, the full amount).
Please note that we do not ask for a damage deposit via the Allura site, however we do require guests to provoide a credit card damage deposit on arrival, at the front desk prior to giving access to the suite. The card holder must be the same as the booking name and be present to sign in with that card. We are not able to use a card when the card holder is not there to sign in.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Summer||May 1, 2015||Oct 31, 2015||Whistler Wellness Week, National BBQ Championships, country-music, Tough Mudder, Whistler 50 Relay & Ultra Marathon, Turkey Sale|
|Pre Winter 2015/2016||Nov 1, 2015||Nov 19, 2015|
|Early Winter||Nov 20, 2015||Dec 17, 2015||Bizarre Bazaar - late November, a popular artisan market, with more than 100 Stalls & Whistler Film Festival - late Nov to early Dec, & Discover Whistler Value Skiing Deals|
|Christmas and New Years Holiday 2015/2016||Dec 18, 2015||Jan 3, 2016||
|Minimum 7 nights stay|
|Deep Winter 2016||Jan 4, 2016||Feb 14, 2016||Winter Pride Whistler, late Jan/early Feb, a leading gay skiing event with plenty of apres ski fun/ activities & TELUS Winter Classic - late Jan, a weekend of skiing, galas and live entertainment.|
|Presidents Week 2016||Feb 15, 2016||Feb 21, 2016|
|Mid Winter 2016||Feb 22, 2016||Mar 20, 2016|
|Spring 2016||Mar 21, 2016||Apr 30, 2016||TELUS World Ski and Snowboard Festival - mid-April, ten days of intense winter sports at their very best, together with live music, parties and innumerable other enjoyable events.|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||No damage deposit collected|
|Less than 45 days prior to arrival||Full payment||At time of booking|
As you exit the elevator on the second floor, turn left and go to the end of the corridor, and there we are, a quiet spot with no noisy foor traffic past the front door...once inside the apartment on the left along the hallway is a long bench seat to get off the gear, with plenty of hooks above and baskets beside for storing your outer gear, and room under the bench for all your boots. To the left at the end of the entryway is the laundry and the first bathroom. Further on is the master bedroom and ensuite. Straight ahead from the entryway is the living area, with an open plan kitchen incorporating a deep long overhanging benchwith stools, overlooking the living/dining area behind, with a door out to a huge balcony, and a large laid out living area with TV and sofa bed. Opposite the kitchen/dining area on the left is the second bedroom with bunks. The living room layout is spacious enough to accomodate the sectional sofa bed and a desk area comfortably. The living room layout is spacious enough to accomodate the sectional sofa bed and a desk area comfortably.
Sleeping Areas & Beds
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Double/Single Bunk - Children can exceed the sleeping maximum.|
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Has a shower, vanity and toilet. Brand new luxury hotel quality towels, and complimentary toiletries provided.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Hairdryer, Heating Lamp|
Has a full sized bath and shower, a vanity and toilet and boasts luxury hotel quality towels and complimentary toiletries.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Bath, Hairdryer, Heating Lamp|
The kitchen was completely renovated in mid 2012 and has brand new stainless steel oven/cooktop, microwave rangehood, fridge/freezer, and dishwasher. All the cupboards are new sleek dark brown wenge cabinetry.
We have provided good quality appliances, glassware, crockery, cutlery, servingware, cookware and utensils to ensure you have a pleasant stay and feel at home.
We ask that you be courteous to future guests by putting things back where you found them, and if you see something is missing or broken, please notify us right away via email so we can sort it out.
|Aluminum Foil||Left as a courtesy, along with cling wrap. Use it if you need it, please consider replacing it if you finish it, or email us to let us know it has finished.|
|Basic Food Staples||Salt & Pepper grinders along with a bowl of sugar have been left as a courtesy. Use what you need, if you need to finish it, consider replacing it for the next guest or email us to let us know it has finished.|
|Coffee Maker||Breville Espresso Coffee Maker/Milk Frother, with coffee glasses or if you prefer, you can use the Drip filter coffee machine with filters provided|
|Cook Books||We have left a cook book ("the girl can't cook..." ) on top of the fridge for those who prefer to consult a recipe, or you can always google a recipe...|
|Cooking/Eating Utensils||We supply a crisp white crockery set for 8 people. Dinner plates, side plates, wide flat pasta bowls, high soup bowls, cereal bowls. Cutlery is stainless steel and has a minimum of 10 place settings for knives and forks, tablespoons, teaspoons, and dessert forks.|
|Dish Soap||should be present for sink & dishwasher|
|Dishwasher||brand new, stainless steel full sized , detergent provided|
|Electric Mixer||Electric hand held mixer with beaters provided for those who enjoy cooking.|
|Fridge||full sized, brand new stainless steel. Please do not use scourer on surface.|
|Garbage Bags||Our housekeeper will leave a supply of garbage bags, and we also have a shopping bag recycler under the kitchen sink for those of us who are environmentally aware.|
|Glassware||12 new wine glasses, 19 multi purpose water/ espresso coffee glasses. 6 white mugs.|
|Kettle||A brand new electric kettle is stored in the pull out cupboard under the coffee machine. Please empty before storing.|
|Microwave||new stainles steel, above stove cooktop, incorporating a light and fan.|
|Roasting Pan||We have 2 large roasting pans stored along with Pizza trays, loaf tins and muffin trays in the drawer under the oven|
|Toaster||yes, stored in pull out cupboard under the coffee machine.|
The living area is open plan and consists of a large comfortable sectional sofa bed, sleeping 2. Our linen is stored ready for use in a stylish trunk on castors. There is a large flat screen TV mounted above the fireplace, and to the left of this is a convenient and stylish hotel style desk with stunning lamp. This room is surrounded by windows with crisp white venetian blinds, overlooking the balcony, and has views of rainbow and blackcomb mountain. It is flooded with natural light during the day, and at night take advantage of the beautiful lamps for ambient lighting.
The dining area consists of a rectangular dining table with 6 chairs, located in a spacious nook leading out to the balcony. It is offset by a stunning hanging pendant with dimmer and console table with large mirror behind featuring a beautiful lamp to allow you to control the lighting and help make your dining experiences feel special. The kitchen bench overhangs the dining area and spans 1.8 x 2.5 metres allowing for 4 stools comfortably fitted along this to use as a breakfast bar, or somewhere to spread the paper, or simply somewhere to sit the kids to help whilst you prepare dinner.
INCREDIBLE LOCATION Only 5 mins walk to gondolas up both mountains, and moments from Shopping, Restaurants, Nightlife and resort activities !
836sq ft of refurbished living space on the QUIET SIDE of the building with views of Blackcomb mountain from the Living room.
FREE Cable TV, and Wi-Fi .Internet TV with DVD in living room and Flat screen TV in Master bedroom.
NEW Deluxe kitchen, and NEW beds, sofa bed, and hotel quality linens throughout..
Large common HOT TUB with exercise room.
Locked bike and SKI STORAGE.
Full check in services provided at WHISTLER RECEPTION
In Suite Laundry -Washing Machine & Dryer, Detergent Provided
Secure parking. Fee applies.
24 Hour Emergency Maintenance,
Discount lift tickets can be purchased through the front desk or through Allura.
|Concierge/Front Desk - On Site||Whistler Reception Service ate located in the lobby of Whistler Town Plaza -Deer Lodge across the village stroll.|
|Dishwasher||brand new, stainless steel full sized , detergent provided|
|Hairdryer||one in each bathroom cabinet|
|TV-Cable||As of March 2013, High Definition Cable Tv in the living room, and Digital Cable in the 2 bedrooms|
|Coded Access||Our unit has a state of the art Kaba lock that allows access only durning the booked period for absolute security.|
|Concierge/Front Desk||Whistler Reception Services are located in the lobby of the Whistler Town Plaza-Deer Lodge.|
|Dining Area||We have a separate Dining table to seat 6 people, as well as a kitchen bench seating 4.|
|Fireplace||Our beautiful Rock River Stone fireplace is gas log and is activated by the lever thermostat, and actually puts out a beautiful warmth.|
|Fitness Facilities||The gymnasium is located next to the Hot Tub and consists a Exercise Bike, and Treadmill.|
|Guest Parking||Secure underground parking is available through Whistler Reception Services at a charge of $14 per night plux taxes, or pay by the hour parking is available outside the library.|
|Hot Tub||No glassware is allowed to be taken to the spa room, however a drinking fountain and plastic cups are on site. We provide white towels in our bathroom cabinet to take to the hot tub, and ask that you remember to return them to the room and hang on the hooks behind the bathroom door.|
|Iron and Ironing Board||Our Unit has an Iron inside the laundry Cupboard. Please use a towel folded on the floor if you need to press a garment.|
|Secure Ski and Bike Storage||We have been able to store 5 pairs of ski's in our locker. If you have more ski's that the lockers hold may we suggest the concierge service at the base of the Carleton Lodge at the base of Whistler Mountain. Overnight storage of Ski's or Snowboards is $5 and Lockers can be rented for Daytime storage.|
|Stereo||A Sony wifi stereo system will play music from your iTunes library on your own device through our wi fi account wirelessly.|
|Telephone||Local calls are free from the apartment telephone and we suggest a calling card from the 7/11 for long distance calls.|
Location & Map
Whistler Town Plaza comprises the Eagle Lodge, Deer lodge and Bear Lodge and is located on the village stroll, adjacent to the free outdoor ice skating rink, a stones throw to the grocery and liquor stores, near the village Gate boulevard bus stop, and is at the heart of shops, dining, and any service you could possibly need during your stay. Make sure you check out the fantastic "El Furniture Restaurant sensation" accross the village stroll...with every dish $4.95, why eat dinner in?? It is approximtely a 5 minute walk to the base of the mountain where the impressive gondola system provides access to both Blackcomb and Whistler. The kids ski school meets here every morning about 8.45am, allowing you to grab a coffee nearby after you drop them off or just head off to enjoy the snow yourself. If you don't want to ski, enjoy the fantastic shopping and beautiful walks in the immediate area, or catch a bus to Meadow Park sports centre. .
Access Time to Lifts
|Less than 5 minutes walk|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes walk|
Attractions & Entertainment
|Cinemas - Movie Theatres||5 minutes walk|
|Library||accross Main Street|
Bars/Pubs & Nightlife
|Bars/Lounges||located throughout the village stroll|
|Dance/Night Clubs||central to apartment location|
Food & Restaurants
|Coffee Shops||located throughout village stroll|
|Grocery Store||5 minute walk to 2 grocery stores|
|Liquor Store||5 minutes walk to either of 2 stores|
Health & Wellness
|Medical Services||accross the stroll from the Whistler Medical Clinic, and 5 minutes walk from Whistler Hospital|
|Ski & Snowboard School||Whistler ski school is a 5 minute walk|
|Snow Tubing||catch lift from base of Whistler -5 minute walk|
|Ski & Board Storage||hire skis from the Carlton lodge and store them there overnight|
Sports & Recreation
|Climbing Wall||Indoor climb centre 5 minutes walk|
|Playground||located a couple of minutes down the village stroll|
|Skating-Outdoors||Whistler Olympic Plaza has free skating on the village stroll, 5 minutes|
|International Airport||YVR - Vancouver Airport. 2 HRS drive|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
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Please read our policies carefully, and if you have a specific issue with any policy you wish to discuss, please contact us and we will be happy to try to work out a solution. A damage deposit will be taken at time of check in. This is non negotiable.
Suitability & Eligibility Policies
Families and young children are welcome. Groups of guests under 25 years of age must be accompanied by a paying guest over 25 years and credit card security will be taken. No Smoking, No Stag or Graduation Parties, and No pets.
|Adults - Min Age to Stay: 25||Sorry, we will not accept groups of guests under 25 years of age. Proof of age must be provided at time of check in. Non compliance will result in cancellation of your booking with no refund.|
|Babies, Kids & Teens||All welcome as part of a family booking|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|Long Term Renters (Monthly)||We will accept long term renters. Maximum guests during long term stays is 4 Adults - no exceptions. Breach of this policy will result in eviction and loss of deposit. Please contact the owner for more details.|
|Non-Smokers Only||Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation form their damage deposit, if housekeeping staff detect any evidence of smoking in the property. Whistler Town Plaza is a No Smoking Property. Please contact reception if you have any concerns during your stay.|
|Seniors||We welcome seniors.|
|Wheelchairs||Whistler Town Plaza, Eagle Lodge can accommodate wheelchair use and wheelchair access from the car park, and the village stroll into the common areas of the apartment.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement. Credit card imprint may be required upon check in.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Absolutely no grad, stag or stagette parties allowed. Any breach of this policy will result in eviction, loss of rent paid, and and damage or extra cleaning required will come out of the damage deposit.|
|Groups Renting Multiple Properties||We don't allow large groups beyond our sleeping capacity to stay or use our property for any purpose including all types of gatherings. Children may exceed the stated number of guests but must not be sleeping on the floor.|
|Pets||No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted. Groups found to be in breach of this policy will be evicted with loss of money paid and any costs associated with eviction taken out of damage deposit.|
Reservation & Cancellation Policies
|Arrival Days||Check-in and arrival instructions will be emailed upon balance of payment. Door entry code will be provided at time of check in.|
|Cancellations Made by Guests||All payments are non-refundable. Refunds will be issued for re-booked dates at the re-booked price and are subject to a 4% cancellation fee. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.|
|Delayed Arrivals||Please let us know if the reception staff may need to meet you after hours due to a late arrival. No refunds. We are not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.|
|Delivery of Instructions and Access Information||Check-in and arrival instructions will be emailed upon balance payment.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
Guest Stay Policies
|Check-In Time||4:00 pm. If an earlier check in is desired, please email us in advance, then check with reception upon arrival to see if the room is available. Luggage can be stored in a secure locked room at Reception in the lobby of Deer Lodge.|
|Check-Out Time||10:00 am Rooms often need to be cleaned immediately for arriving guests so please ensure you have checked out by the requested time. Luggage can be stored at Whistler Reception till your departure, and you can use the bathrooms in the Hot Tub area to freshen up prior to departure. If a late check out is preferred, it must be requested via email, and if available, a time will be given.|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Guests will be required to give a pre-authorized credit card charge for a damage deposit. Excessive cleaning costs will be deducted from the damage deposit.. Our cleaners expect to thoroughly clean in between guests, however we ask that basic consideration be used when staying in our home, as you would in your own home. Stack the dishwasher with dirty dishes and glasses and put on as you leave so they can unstack in time for the next guests.|
|Excessive Noise||Not tolerated, May result in eviction from property with no refund. If you are experiencing noise issues from another guest, please contact reception for assistance.|
|Forgotten Items by Guest||If you believe you have inadvertantly left something behind, please call the cleaner on the number provided in your check in package so it can be looked for and placed aside during the clean. Otherwise email us and we will see what we can do to recover it and return to you.|
|Garbage Removal||Garbage needs to be taken to the parkade to the rubbish removal area and disposed of according to the instructions printed there. This includes when you are checking out for the final time - it is NOT the cleaners job to remove the rubbish. Excessive rubbish left inside the apartment may incur a charge against the damage deposit. Whistler Town Plaza undertakes a detailed recycling program so please help us keep Whistler clean.|
|Housekeeping||Provided before arrival and after departure. Mid stay cleans provided (at no charge) for longer term stays. Please check specifics with us when you book and advise preference for morning or afternoon clean. Additional housekeeping may be available on request at your expense.|
|Internet Availability & Usage||If you have any issue with the internet, please advise us ASAP and we will endeavour to rectify for your stay. Illegal downloads forbidden. Should we receive notification that such activity has occurred, the Guest responsible will be immediately evicted and may be charged.|
|Liability||We are not responsible for any bodily harm to any guests whilst on our property, or in any location in Whistler Resort. If you think our apartment is in some way posing a danger to any guest, please email us and we will investigate.|
|Locking Door||Check the door is pulled shut. Keep your door code separately from the property address. Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure. Any loss to property is the responsibility of the guest in residence. Any loss will be deducted from the damage deposit. Loss exceeding the damage deposit shall be taken further. We will not reimburse you for any loss to your property as a result of theft.|
|Maintenance Emergencies||Emergency contacts provided upon balance payment.|
|Maximum Sleeping Capacity||6 (children and infants may exceed the maximum guests)|
|Missing Items||Please advise us via email, or our housekeeper on the contact number provided if you believe the apartment is not as represented in the photos provided. Any items broken must be reported so we can maintain the quality of the property we offer. Any deliberate theft or removal of unit 236 property will result in a charge against the damage deposit. Any loss exceeding the deposit will be dealt with via the appropriate authorities, and Allura direct will be notified.|
|Noise Restrictions||No loud noise after 10pm. The Whistler Municipal Police will respond to complaints made by other guests, You will be fined by security if your party and your guests disrupt other guests. In serious circumstances, we may be required to evict with loss of rent paid.|
|Parking & Ticketing||Parking is provided underground and charged directly through Whistler Reception Service in the lobby of the Deer Lodge. The cost is approximately $14 plus tax per day. Outside the library is approximately $15 for 4 hours. The marketplace has a free 2 hour limit. The day lot opposite is free for day time stay only. Parking information will be provided in your check-in and arrival instructions email. Do not leave any valuables in your car. We are not liable for any parking tickets or towing fees you may incur.|
|Property Damage||A $500 damage deposit will be pre authorised on your credit card by Whistler Reception Services at time of check in. By completing check-in, you accept financial responsibility for property damage or loss incurred by the renters or guests of the renters, and agree to reimburse us for the expenses incurred.|
|Rental Accommodation Zoning||We are zoned for nightly, short term, and longer term rentals.|
|Ski & Snowboard Gear Storage||Bikes, Skis and Snowboards must be stowed in the secure lock up area provided. Please email us if there is an issue with this so we can sort out a solution. These items MUST NOT be brought inside the apartment. Damage or excessive cleaning to the property due to your equipment will result in extra charges to your credit card. Overnight storage is available at the base of the gondola through the Carleton Lodge for $5 for Ski's or Boards.|
|Terms of Eviction||Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!|
|My Web Site Guarantee||I guarantee that my web site content is accurate. I will honor what I publish.|
|Reservation Guarantee||In the event of major property damage either by previous tenants, or an incident such as fire or water damage, which prevents the property being subsequently occupied, I will make every effort to relocate you to a comparable property at an equivalent rate, or we will investigate whether a refund would be more appropriate. This will not apply if you are found to be a cause of the damage in question.|
|Snow Guarantee||We cannot guarantee snow conditions, which are out of our control. Whistler Blackcomb has snow conditions most other resorts envy so it is unlikely you wont find an area on the mountain to enjoy!!!|
|Weather Guarantee||We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.|
We are a family of 5 from Australia, who have been coming to Whistler for a long time, before children since 1993, and for the past 7 years with the kids. We just love it so much and there is always something to do here, Bounce at Function Junction, Ice Skating at the free Outdoor ice rink, Indoor Rock Climbing at the climbing centre, catch an Ice Hockey game, here at Meadow Park or in Vancouver, Dog sledding, Snow Tubing on Blackcomb Mountain at twilight, or just plain sliding down snow hills, even chilling out is fantastic. We really encourage young families to feel welcome in our place, and of course those families like us who have more than 2 kids and who dont want to pay for 3 bedrooms!! We have set this apartment up with all the creature comforts we hope to find when we travel, and hope you find these make your stay here as pleasant as it is for us, We look forward to being your hosts.