|Cancellations Made by Guests
||Deposit payment of 25% is non-refundable. Remainder will be refunded if we can replace your booking. Refund rate is based on the re-booking rate and number of nights rebooked.
|Delivery of Instructions and Access Information
||Provided 5 days before check-in.
|Guest Account Termination
||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
|Ineligible Guests Reservation Reversal
||The Owner or their Contact reserves the right to cancel
reservations made by, and refuse business to: Guests who do not meet the
policies published in this property's Policies Table at the time of booking
and past Guests known to have : intentionally violated rental property
policies, damaged and/or defaced rental properties through intentionally
destructive and/or negligent behavior, engaged in theft, broken local bylaws
and laws, committed fraud or who misrepresented themselves, and Guests who
have caused bodily or emotional harm to any third parties. Reservations may
be cancelled up to a maximum of 48 hours from the time the ineligible Guest
made the booking. Guests will be issued a refund by personal cheque. Refunds will be
adjusted for any payment processing expenses
|Late Reservation Payments
||Failure to pay by due date will result in cancellation without deposit refund. Guests can rebook dates if still available. Deposit will not be re-charged.
||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
||4pm. Early check-in may be an option please call!
||10am. Late check-out may be an option - please call!
|Complaints Concerning Property
||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
||Not tolerated. Quiet hours 10pm to 9am
||At check-out. Additional housekeeping services for an additional fee available upon request
||We are excluded from liability for personal bodily injury in our home, while in transit to/from or while on resort property.
||Call 778-839-3249. If not available, call Whistler Home Handy Man 604-932-4663.
|Maximum Sleeping Capacity
||Any damage will be charged to your credit card.
|Rental Accommodation Zoning
|Terms of Eviction
||By 24 hour security company or RCMP will be summoned. Loud noise, damage to private and/or public property, disturbing the peace.