Welcome to our Vacation Rental! 100% Recommended 4 Reviews
Our luxury apartment the perfect place for family and friends to enjoy all that Big White has to offer. Spacious and contemporary open living space with all the comforts of home!
Second floor with elevator access
Free Secure Wireless Internet access
Private Hot tub with stunning views
42" Plasma TV, DVD, HDTV with over 90 channels as well as Movies, Sports and more on Demand!!
PlayStation 3 games console & games
Fully appointed Kitchen
Games, books & DVD's
Secure parking & Ski Locker
Geo Thermal heating
5 Star Ski In/ 3 Star Ski Out
Private Fitness Facility
Private Indoor Swimming Pool
Be sure to check out the PHOTO GALLERY for more photos.
Make a Live, Instantly Confirmed Reservation!
Click Reserve Now on the bottom right hand corner of this property page and follow the directions to book online using the easy and secure transaction system.
More Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists
Local & Worldwide: 1 250 862 3437
Toll free (CA & US): 1 877 717 3437
Photos & Video
Cozy lounge with natural gas fireplace and large screen plasma TV above.
This kitchen is well equipped, perfect for those who love to cook.
Master Bedroom has queen size bed with quality linens.
Open concept in main living area.
Solid wood dining table with high back chairs.
Plenty of windows to let in light and enjoy the fabulous view.
Guest bedroom with Queen bed
Master bedroom ensuite with Steam shower
Spacious main bathroom.
The Raven's private gym
Enjoy the indoor salt water heated pool.
The Raven location in Happy Valley
The Raven opened it's doors in spring of 2008. Located in Happy Valley
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LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.
By clicking on 'Book Now' you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|First Tracks||Nov 26, 2015||Dec 18, 2015||
|New Year||Dec 26, 2015||Dec 28, 2015||
|3 NIGHT SPECIAL!!|
|Winter Value||Jan 3, 2016||Feb 4, 2016||
|Regular Season||Feb 5, 2016||Mar 26, 2016||
|Spring Value||Mar 27, 2016||Apr 10, 2016||
|Summer/Fall||Apr 11, 2016||Nov 23, 2016||Ski Resort is closed. Hot tub and swimming pool not available.|
|Christmas||Dec 16, 2016||Dec 26, 2016||
|New Year||Dec 27, 2016||Jan 2, 2017||
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Located on the SECOND floor with views to the east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite and second bedroom located off central hallway.
View the floor plan in our photo gallery.
Sleeping Areas & Beds
Queen Size bed in beautiful and spacious room. Ensuite bathroom with heated flooring and Steam shower.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Queen Size bed, warm floors and lovely decor and furnishings.
|Room Type||Private Bedroom (Has a door & windows)|
Watch late night movies in front of the fire while under the covers!
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Main bathroom with full bath tub is located just off hallway. Lots of storage combined with European flair.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity|
Master ensuite with glass and tile Steam Shower.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Soap, Steam Shower, Vanity|
A fantastic gourmet kitchen with granite counter tops and stainless steel appliances. This kitchen is very well equipped for enthusiastic cooks, with everything you're likely to have at home and possibly more!
Kitchen amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Basic Food Staples||Salt, Pepper & a Spice Rack|
|Blender||Yes - Brushed Steel with Ice Crusher|
|Cooking/Eating Utensils||Yes - Everything you'll need. Place settings for 10|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Garbage Bags||Yes, and recycling bags as well.|
|Heated Floors||Yes - Geothermal|
|Napkins||Yes, and paper towel.|
|Stove||Yes - Electric|
A relaxing lounge area with comfortable leather sofa and chairs in front of the fire. Wall mounted 42" screen plasma TV above the fireplace with DVD player and selection of movies for everyone. There is a stereo (I-pod compatible) and Wii games console plus access to your private deck and hot tub.
The dining area lays between the lounge seating area and kitchen. Beautiful solid wood furniture with 6 high back chairs for family and friends holiday celebration meals and gatherings.
A great thing about The Raven, setting it apart from most other developments, is its indoor heated Swimming Pool and the Fitness Centre with changing facilities.
Our SECOND floor Condo with views to the east, combines style and comfort with attention to detail to enable you, your family and friends to relax and enjoy your holiday. This is a well designed open living space for family time, entertaining or relaxing and beautifully furnished bedrooms & bathrooms. Enjoy the views from your private balcony and from the steaming hot tub.
Cooking is a pleasure in the fully equipped Gourmet kitchen with a breakfast bar & stools to sit and have a glass of wine with the chef. The living area provides comfortable sofa & chairs surrounding the natural gas fireplace and the wall mounted large screen plasma TV with DVD, stereo and games console. The main bathroom has a bath tub and shower and the ensuite boasts a large glass and tiled steam shower. There is geo thermo heating throughout. When you add private secure parking, secure lockable ski storage and the indoor pool and gym what else do you need?
View the floor plan in our photo gallery.
|Baby/Infant Equipment||Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca|
|Basic Food Staples||Salt, Pepper & a Spice Rack|
|Books||Selection of local and general interest & cooking|
|Check-In Assistance||24hr Emergency helpline available|
|Coded Access||Garage and Entry doors are both coded. No keys required!|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Deck||Private Deck with Hot tub|
|DVD Library||Selection of Kids, Family & Blockbuster movies|
|Fireplace||Unique Euro-design natural gas fireplace|
|Fresh Linens||Fresh sheets, towels and Hot Tub towels are provided|
|Games||Nintendo Wii Games console & Games|
|Hairdryer||In each bathroom|
|Hot Tub - Private||6 person, located on private deck|
|Internet Access - Wireless Internet||Free High Speed internet service provided by Telus|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Yes|
|Laundry Facilities - Free||In suite with complimentary supplies|
|Parking - Free Guest Spots||Limited guest parking is available in secure parking garage. Additional guest parking available in Happy Valley parking lot for a fee.|
|Parking - Free Private Parking||Secure parking spot allocated in heated garage.|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Smoke alarm, fire extinguisher and overhead sprinklers|
|Secure Ski and Bike Storage||Secure ski locker in parking garage.|
|Steam Room||Steam Shower located in Master Bedroom Ensuite|
|Stereo||Yes - Ipod compatible|
|Telephone||Yes - for local calls|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!|
|Wheel Chair Accessible||Single level home with elevator access.|
|Fitness Facilities||Fitness Centre with changing facilities - exclusive Guest Use|
|Pool||Indoor Swimming Pool & changing facilities - exclusive Guest Use|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00
Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
The Raven is a short walk away from the Happy Valley Adventure area and Lodge.
Ski-in, Ski-out - There is direct Ski-in access to The Raven and Ski-out simply requires a short across the road, or walk downhill to the Gondola depending on snow coverage. On a good day you can put your skis on as soon as you have left The Raven entrance and crossed over the road.
There are fabulous mountain views from this Condo at The Raven
Access Time to Lifts
|Less than 5 minutes walk|
|Free transport to village & lifts|
|Ski in ONLY|
Access Time to Shops & Restaurants
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Greater than 10 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 Years Old. Unless accompanied by a parent/guardian|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events|
|No Smoking Inside - Smoking Outside Permitted||We allow smoking on our patios.|
|Non-Smokers Only||This is a 100% smoke-free property.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Pets||Permitted. We would be happy to accept well behaved, hypoallergenic dogs that do not bark and are crated when left alone in the property. An additional $100.00 charge applies to the booking to cover additional cleaning costs.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not Permitted.|
|Smoking Inside Permitted||Not permitted|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will issue a refund by cheque. Please note that your booking is made directly with the property owner who is based in the UK. Any refund of any booking fee is subject to a 30% deduction, this is to cover both credit card processing and Canadian taxes which are deducted at the point of any booking payment being made.|
|Courtesy Hold Reservations||We cannot hold reservation without payment. Please click the 'RESERVE NOW' button.|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Sent by email upon making balance of payment|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||From 4:00pm. STRICTLY ENFORCED|
|Check-Out Time||By 10:00am. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary passed on to you. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests|
|Maximum Sleeping Capacity||6 People. Additional persons will result in immediate eviction|
|Missing Items||Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges.|
|Noise Restrictions||Quiet time is 11.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be. The outdoor hot tub area may be used after 11.00pm, but please engage only in quiet conversation after 11.00pm out|
|Policy Updates||Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Manual in your holiday home.|
|Ski & Snowboard Gear Storage||Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.|
|Snow Guarantee||Sorry - No guarantees.|
|Fill up your gas tank before you get to Big White|
We wish we could have stayed longer!
Ian from ,
Date: Feb-15-2015 for a stay in Jan 2015
We had such a good experience renting this apartment, we didn't want to leave!
The highlights.... well, to say we spent some time in the hot-tub is an understatement! Heaven is at the Raven! The view of the surrounding hills is stunning as, unlike lots of apartments in this block and at Big White, the view from the balcony is not restricted by other buildings. Location.... the free gondala which goes to the centre of the village is a couple of minutes walk away. The ice-skating and tubing are also 2 minutes walk away at Happy valley lodge, both were great fun.
Snowboarding.... conditions were ok, no big dumps of snow, but there was so much mountain to explore we never got bored. And both slopes and lifts were beautifully uncrowded. But we found a good crowd in a couple of bars in the village when needed to.
The apartment...everything you need is there if you want to be self-sufficient. We were pleasantly surprised by all the extra touches, like cooking and cleaning products. We didn't really expect to see in a place rented for a week, but very helpful. The bedrooms and living area have plenty of space and are very comfortable. One of our group of 4 wasn't up for snowboarding all day and loved spending time in the apartment... in fact with all the comforts (wifi, TV, wii console etc) it was hard to persuade her to hit the slopes at all! The booking system was easy and all information provided before we arrived. We were sent access codes to all doors/garage/ski lockers, so no keys to carry around, which having been snowboarding in groups in the past is a brilliant solution..... no lost keys on slopes, no complicated arrangements to meet friends to exchange a key!
All in all, the pictures for this apartment on the website don't lie, yet this place still exceeded our expectations. We hope to return next year.View Full Review
Beautiful apartment, great location
IanVer from Bath, United Kingdom
Four of us stayed at the Raven 1528 for a week in January and had an amazing time. The location in Happy Valley is fantastic, being a couple of minutes walk to the gondola into the middle of Big White and the lifts. There is also an ice rink, tubing runs and a restaurant a short walk away. The apartment is very well equipped to be self sufficient and entertained. Everything was well set out from kitchen and bathrooms to bedrooms and living area. Two big plus points.... The hot tub is fantastic, superb view of the valley below and helps you relax. Second all doors (including ski lockers) have number combinations rather than keys. So you can come and go as you please without having to meet people to swap keys. Brilliant holiday and would definitely stay there again.
The Raven at Big White
Kristina Spranger from WA
Our family had a great stay at Big White. The skiing was great and all the other activities were so fun. It was a perfect trip. Our condo was spacious and well stocked. The kids enjoyed playing Wii in their downtime. The hot tub on the deck was great after a day on the slopes.
A FlipKey verified reviewer from kelowna
door to deck is broken making it difficult to open especially when your wet and it's -15cat one point i started to panic.Several lights out in kitchen.Poorly stocked in the kitchen i.e.one small frying pan.No stereo.Bed frame and setup in master very poor.Steam shower throwsno more steam than a kettle on low heat.Not trying to be mean but $480/night is out of touch for this unit .
We apologize for the maintenance problems you experienced during your 3 night stay over the New Year period. Deficiencies and repairs were addressed as soon as you brought them to our attention. The previous guests (departing the morning of your arrival) did not inform us about any of these issues. We do our utmost to ensure everything in our home is in good working order and have reviewed the standard inspection checks required with our cleaning and hot tub maintenance contractors as a result of your unfortunate experience. We hope you enjoyed all of the fabulous activities at the resort during your stay and thank you for your candid review.