Welcome to our Vacation Rental!
Located on theThird floorof the Raven, our home offers the best in contemporary vacation accommodation. Close to all resort amenities, unique private facilities, and Champagne Powder at the door!
Features of our home and the building include:
- Private Indoor Swimming Pool & Fitness Centre
- Private deck with Hot Tub & BBQ
- 42" Plasma TV, DVD, Stereo, HDTV with Sports, Movies and more on Demand!!
- Wii Game console & Games, DVDs and Books
- Free Secure Wireless Internet access
- Radiant in floor heating
- Elevator access in building
- 2 Secure ski lockers and 2 reserved parking spaces.
Take a look at the PHOTO GALLERY for more photos of our home. View a VIRTUAL TOUR!
Copy & paste the following address in your browser address bar - http://www.realbigtours.com/raven308/
More Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists
Local & Worldwide: 1 250 862 3437
Toll free (CA & US): 1 877 717 3437
Click Reserve Now on the bottom right hand corner of this page and follow the directions to book online.
You are on your way to a wonderful vacation!
Photos & Video
Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.
Calculate Your Rate
LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.
By clicking on 'Book Now'you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Regular Season||Feb 6, 2015||Mar 21, 2015||
|Spring Value||Mar 22, 2015||Apr 12, 2015||
|Summer/Fall||Apr 13, 2015||Nov 25, 2015||
|Swimming Pool & Hot Tub are not available.|
|First Tracks||Nov 26, 2015||Dec 17, 2015||
|Christmas||Dec 18, 2015||Dec 26, 2015||
|New Year||Dec 27, 2015||Jan 2, 2016||
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Spacious 1185 square foot condo with private balcony. This Condo is on the third floor at the front of the Raven building facing toward the mountains. All rooms are on one level, offering easy wheelchair access.
The Master bedroom at the front has a private ensuite bathroom with steam shower enclosure and great views. Bedroom 2 and the cozy Den are close to the main bathroom as you enter the Condo. The kitchen, dining and lounge areas have a large open plan layout with the lounge area accessing the deck with BBQ and hot tub. There are 2 secure parking spots as well as 2 ski lockers for guest use.
Sleeping Areas & Beds
Queen Size bed in beautiful and spacious room with Southern exposure. Ensuite with under heated flooring and walk-in Steam shower.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Queen Size bed, warm floors and lovely decor and furnishings.
|Room Type||Private Bedroom (Has a door & windows)|
Single bed bunks in this cozy Den!
|Room Type||Private Den (Has a door, no windows)|
|Beds||1 Single Bunk|
Watch late night movies in front of the fire while under the covers!
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Full 3 piece Main bathroom located off the hallway. Full bath tub and sophisticated Euro-designed fixtures.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Vanity|
Master en-suite with glass and tiled steam shower.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Soap, Steam Shower, Vanity|
An impressive Gourmet kitchen with granite counter tops and stainless steel appliances. This kitchen is well equipped for enthusiastic cooks, with everything you're likely to have at home and possibly more!
Supplies and amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Basic Food Staples||Spices including salt & pepper|
|Blender||Yes - Brushed Steel with Ice Crusher|
|Cooking/Eating Utensils||Everything you'll need. Place settings for 12.|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Garbage Bags||Yes, and recycling bags as well.|
|Heated Floors||Yes - Geothermal|
|Napkins||Yes, and paper towel.|
|Stove||Yes - Electric|
Lovely, bright and spacious open plan living - you can see the Monashee mountains from the lounge area window. A relaxing central area with comfortable leather sofa and chairs in front of the fire. Wall mounted 42" screen plasma TV above the fireplace with DVD player and HDTV with Sports, Movies and more on Demand!!. There is a stereo (I-pod compatible) and Nintendo WII games console, plus plenty of space to kick off your shoes and put your feet up.
The dining area lays comfortably beside the lounge and kitchen. A beautiful solid wood table with high back chairs for family and friends holiday celebrations and gatherings.
A great thing about The Raven, setting it apart from most other developments, is the indoor heated Swimming Pool and Fitness Centre with changing facilities, guests have exclusive use. We also offer 2 secure ski lockers and reserved parking spots with our suite.
With high quality furnishings, contemporary style and attention paid to detail our home a very comfortable and luxurious holiday enviroment at an affordable price.
Located on the THIRD floor with a south eastern exposure our home has a private entrance that opens into foyer with closet. Walk into the spacious and open kitchen, dining and living room and then onto the deck with hot tub & BBQ. Centrally situated, the main bathroom and the in-suite laundry are off kitchen area. The bedrooms are located off central hallway. Master bedroom with Queen bed and ensuite bath, second bedroom with Queen bed and Bunk room with Single over Single Bunks.
2 private & reserved car parking spots and 2 secure Ski Lockers are available for your use.
View the floor plan in our photo gallery.
|Baby/Infant Equipment||Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca|
|Basic Food Staples||Spices including salt & pepper|
|BBQ||Located on deck.|
|Books||Selection of local and general interest & cooking|
|Check-In Assistance||24hr Emergency helpline available|
|Coded Access||Garage and Entry doors are both coded. No keys required!|
|Complimentary Housekeeping||Cleaning after departure is included; in addition, guests staying 10 nights or more receive a complimentary change of towels and bed linens every 7th day. Additional housekeeping can be arranged for a fee|
|DVD Library||selection of Kids, Family & Blockbuster movies|
|Fireplace||Contemporary style natural gas|
|Fresh Linens||Bed Linens and Towels provided|
|Games||Nintendo WII Games console & Games|
|Hairdryer||In each bathroom|
|Hot Tub - Private||Private 6 person Hot Tub on Deck|
|Internet Access - Wireless Internet||Free High Speed internet service provided by Telus|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Yes|
|Laundry Facilities - Free||In suite with complimentary supplies|
|Parking - Free Guest Spots||Limited guest parking is available in secure parking garage. Additional guest parking available in Happy Valley parking lot for a fee.|
|Parking - Free Private Parking||2 secure parking spots and 2 ski lockers|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Smoke detector, fire extinguisher, and over head sprinkler system.|
|Secure Ski and Bike Storage||2 secure parking spots and 2 ski lockers|
|Stereo||Yes - Ipod compatible|
|Telephone||Yes - for local calls|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!|
|Wheel Chair Accessible||Single level home with elevator access.|
|Fitness Facilities||Fitness Centre with changing facilities - exclusive Guest Use|
|Pool||Indoor Swimming Pool & changing facilities - exclusive Guest Use|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00
Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
The Raven is a short walk away from the Happy Valley Adventure area and Lodge.
Ski-in, Ski-out - There is direct Ski-in access to The Raven and Ski-out simply requires a short across the road, or walk downhill to the Gondola depending on snow coverage. On a good day you can put your skis on as soon as you have left The Raven entrance and crossed over the road.
Access Time to Lifts
|Less than 5 minutes walk|
|Free transport to village & lifts|
|Ski in ONLY|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
|Less than 5 minutes drive|
|Free transport to village & lifts|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Greater than 10 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 Years Old. Unless accompanied by a parent/guardian|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|No Smoking Inside - Smoking Outside Permitted||This is a 100% smoke-free property.|
|Non-Smokers Only||Smokers are allowed.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Wheelchairs||Property can accommodate wheelchair use and wheelchair access. Please contact us for details.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not Permitted.|
|Pets||NOT PERMITTED. STRICTLY ENFORCED|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will issue a refund by cheque. Please note that your booking is made directly with the property owner who is based in the UK. Any refund of any booking fee is subject to a 30% deduction, this is to cover both credit card processing and Canadian taxes which are deducted at the point of any booking payment being made.|
|Courtesy Hold Reservations||We cannot hold reservation without payment. Please click the 'RESERVE NOW' button.|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Sent by email upon making balance of payment|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests: 24 Hour Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||From 4:00pm. STRICTLY ENFORCED|
|Check-Out Time||By 10:00am. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included; in addition, guests staying 10 nights or more receive a complimentary change of towels and bed linens every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests|
|Maximum Sleeping Capacity||8 People. Additional persons will result in immediate eviction|
|Missing Items||Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges.|
|Noise Restrictions||Quiet time is 11.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting from the noise complaints. The outdoor hot tub area may be used after 11.00pm, but please engage only in quiet conversation after 11.00pm out of respect for neighbouring guests.|
|Policy Updates||Policies are subject to change without notice, however guest will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By acceptinBy accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.g our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property, unauthorised pets inside the property, evidence of smoking inside the property and all charges relating to securety company or police involvement regarding property occupant's behaviour while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Manual in your holiday home.|
|Ski & Snowboard Gear Storage||Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.|
|Snow Guarantee||Sorry - No guarantees.|
|Fill up your gas tank before you get to Big White|
Good Place to stay
Ivan from Richmond, Canada
Date: Oct-29-2014 for a stay in Dec 2013
I am booking this unit my third years now. This unit is my first choice as always.View Full Review Owner Has Responded
Perfectly appointed condo with fantastic view and amenities
A FlipKey verified reviewer from Vancouver
My family of six thoroughly enjoyed this spectacular condo in the Raven complex at Big White. We could have easily had 2-3 additional people in this unit and still been comfortable. Very spacious living area with a stunning, southern facing view of the mountains. No detail is left out and the owners obviously take great pride in their unit. We'll stay here again.
Great Views, Great Base, Great Location
A FlipKey verified reviewer from Toronto
We've been going to BigWhite for over 8 years and our last three stays have been at the raven - Love it. The condo has a warm, wonderful feel. All the amenities you could want - I never have to worry about not having a utensil, pot or spice, and with 2 teenage sons that's important. Raven staff are just wonderful! Raven - just needs another sofa or loveseat, more seating room is needed.
A FlipKey verified reviewer from edmonton
got there first day and just relaxed in the hot tub which was awesome and well kept and great view from balcony. the price was right, the place was clean, we had something wrong with our hot tub at one point but the guy was there to fix it that day! the location was awesome. i could only ask to be able to ski\board from my door instead of walkin the 2 blocks, heh.. we couldnt complain. the only thing was that the main bath could use a lock and the glass door on the half room was kinda pointless but all in all it was a good trip. the sweet was great with all it had to offer and it was very relaxing (besides getting sick)
A trip to remember!
Leanne from Ontario
We were very happy with the condo. It was very clean with a beautiful kitchen. Modern and up to date. We loved using the hot tub after being outside all day. I don't think we can book without that in the future. Only thing that could be changed is lack of seating in the living room. There was only 3 of us staying there and it can accommodate up to six. One sofa would not be comfortable for everyone. Ski in was perfect which made up for ski out (short 5 minute walk). Overall we enjoyed our stay and would definitely stay here again.
great place to stay at Big White
A FlipKey verified reviewer from calgary
Condo was fantastic and larger than we expected upon arrival. Great having the hot tub ready after the long day of travelling to get here. Room was a little messy at check in (sticky counters!!) and we couldn't get the internet to work, but overall can't complain. Location is better than you'd expect - very close to the gondola and you can ski right to the back door. Had some issues with *very* noisy neighbors despite the curfews and notices posted everywhere on noise, but security at Big White was very efficient. Highly recommended lodging!!
fine, but not fabulous
Gordon from AB
nice condo, well appointed, lots of room, but very poor sound insulation between units, lots of party noise from other units, not sure I would stay here again. Crowds of drunken youth throughout the resort which is supposedly "family friendly".
good time at the Raven
A FlipKey verified reviewer from Kelowna
We stayed at the Raven over the Christmas holidays. It was a lot of fun at Big White! The condo was great except for the fact that it requires more furniture in the living room. It is supposed to sleep 8 but only has seating for 5 people on uncomfortable furniture. The kitchen is very well appointed. All in all the unit and surroundings were very nice.
Need to stay longer next time.
Fairelepont from WA
We loved the condo and its location (near the skating rink and Gondola). Very well equipped. We were only able to ski 2 days and unfortunately 1 of the days was "white out."