Garry and Heidi

Raven, Happy Valley, Big White, British Columbia, Canada
Size: 2 Bedroom , 2 Baths, 931 sq. ft.
Beds: Sleeps 8, 1 Double Sofa Bed, 1 Double/Queen Bunk, 1 Queen

Welcome to our Vacation Rental!

Upscale elegance and comfort awaits you at The Raven!
Upscale elegance and comfort awaits you at The Raven! THE RAVEN in Happy Valley featuring a PRIVATE INDOOR SWIMMING POOL, fitness facility and much more!  We are located just minutes to the ski run's and all the amenities & fun at Happy Valley. Unique and luxurious, our home in THE RAVEN is the perfect place for family and friends to enjoy an amazing vacation!


Features and amenities include:


  • Ski-in (5 Star) and Ski-out (3 star) access
  • FREE High speed Wireless internet access
  • Large private deck with 6 Person hot tub & BBQ
  • Gourmet Kitchen with granite counter tops & stainless steel appliances
  • Dining table for 6
  • Plasma TV with DVD Player, X-Box and HDTV with Sports, Movies and more on Demand!!
  • Steam Shower
  • Secure, heated parking garage with 3 parking spots
  • Elevator access in building 

    Take a peek at our Photo Gallery and View a VIRTUAL TOUR! Copy & paste the following address in your browser address bar

Make a Live, Instantly Confirmed Reservation! Click Reserve Now on the top right hand corner of this property page and follow the directions to book online. You are on your way to a wonderful vacation!



Photos & Video


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By clicking on 'BOOK NOW' you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.

Rates are quoted in Canadian dollars per night and are subject to change without notice.

Applicable Taxes GST of 5% applies
(taxes not included in the rates below)
Rates Calculation Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
Season Start Date End Date # of Nights Rate/nt Comments
Spring Value Mar 26, 2017 Apr 9, 2017
3 +
5 +
7 +
10 +
14 +
Summer/Fall Apr 10, 2017 Nov 22, 2017
31 +
Off Season, the ski resort is closed. Hot Tub and Swimming Pool is not available.
First Tracks Nov 23, 2017 Dec 14, 2017
3 +
5 +
7 +
10 +
14 +
Holiday Magic Dec 15, 2017 Jan 2, 2018
5 +
7 +
10 +
Winter Value Jan 3, 2018 Feb 9, 2018
3 +
5 +
7 +
10 +
14 +
Regular Season Feb 10, 2018 Mar 2, 2018
3 +
5 +
7 +
10 +
14 +

Payment Info

Policy Amount Required Due Date Payment Accepted
Reservation Deposit 25.00% of total Due at time of booking Online CreditCard via this website
Balance of Payment Full remainder 45 days prior to arrival
Damage Deposit $1,000.00 Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.
Less than 45 days prior to arrival Full payment At time of booking

Property Description

Located on the FIRST floor with views to the south and east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite and second bedroom located off central hallway. View the floor plan in our photo gallery.

Sleeping Areas & Beds

Master Bedroom

Attractive master bedroom with queen size bed with top quality bedding, linens and spacious ensuite with steam shower.

Room Type Private Bedroom (Has a door & windows)
Sleeps 2
Beds 1 Queen
Has Ensuite Bathroom Yes
Floor Level 1

Second Bedroom

Cozy surroundings with a DOUBLE over QUEEN bunk bed with top quality bedding and linens.

Room Type Private Bedroom (Has a door & windows)
Sleeps 4
Beds 1 Double/Queen Bunk
Floor Level 1

Living Room

Snuggle up in front of the fire.

Room Type Common Area (A living area with a temporary bed)
Sleeps 2
Beds 1 Double Sofa Bed
Floor Level 1


Bathroom 2

Master bedroom Ensuite with steam shower, unique European designed sink, vanity, and the heated flooring makes for a luxurious vacation.

Is Ensuite Bathroom Yes
Includes Basic Supplies, Hairdryer, Hand-held Shower, Heated Floors, Shampoo, Soap, Steam Shower, Vanity

Bathroom 1

Main bathroom located off central hallway. Full bathtub with shower, vanity with storage underneath.

Is Ensuite Bathroom No
Includes Basic Supplies, Bath, Hairdryer, Hand-held Shower, Heated Floors, Shampoo, Soap, Vanity


Functional gourmet kitchen! From the polished granite counters to the stainless steel appliances and premium quality kitchen wares, this kitchen has everything you need for holiday meal enjoyment. Seating for 4 at breakfast bar. Supplies and amenities include:

Aluminum Foil provided, plastic wrap too!
Blender Yes
Coffee Maker Yes
Cooking/Eating Utensils Full assortment with place settings for 12.
Dish Soap Dishwasher & Liquid soap provided as well as cleaning supplies.
Dishwasher Yes
Electric Mixer Yes
Fridge Stainless.
Garbage Bags Yes, as well as recycling bags.
Heated Floors Cork flooring with radiant heat.
Kettle Yes
Microwave Located over range.
Napkins Napkins & Paper towels supplied.
Oven Electric
Stove Electric, smooth surface.
Toaster 4 slice
Wine Rack Yes

Living Area

Elegant contemporary leather furnishings offer comfortable seating for 5. 42" Plasma TV with HDTV Sports, Movies and more on Demand! As well as a DVD player, and X-Box for nightly entertainment or curl up and enjoy the fire. The large deck with 6 person hot tub is accessible from the living room.

Dining Area

Situated between the living room and the kitchen, the solid wood dining table seats 6. Spacious and bright, a fabulous space for family meals, entertaining, playing games or surfing the Internet.

Special Features

Excellent outer corner suite located on the first floor. Our home is located on the same level as the indoor swimming pool and work out room. Private patio with hot tub off the living room.


Located on the FIRST floor with views to the south and east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite- Queen Bed and second bedroom with Double over Queen located off central hallway. View the floor plan in our photo gallery.

Private Amenities

Baby/Infant Equipment Rental available from The Tiny Tourist Baby Equipment Rentals
Basic Food Staples Spices including salt & pepper
BBQ Located on private deck. Propane provided.
Coded Access Garage and Entry doors are both coded. No keys required!
Deck Private, covered deck with Hot tub & BBQ
Dishwasher Yes
DVD Player Yes
Fireplace Natural gas with unique metal face.
Fitness Facilities Private gym for exclusive building guest use.
Fresh Linens Towels and bed linens provided.
Hairdryer In each bathroom
Hot Tub - Private Private hot tub on deck
Internet Access - Wireless Internet Free High Speed internet service provided by Telus
iPod or mp3 Connectivity Yes
Iron and Ironing Board Yes
Laundry Facilities - Free In suite with complimentary supplies including iron and ironing board.
Parking - Free Guest Spots Limited guest parking is available in the heated garage. Additional guest parking available in Happy Valley parking lot.
Parking - Free Private Parking 3 stalls in secure heated garage
Pool - Free & On Site Indoor, pool for exclusive guest use.
Safety Equipment Smoke detector, fire extinguisher, and over head sprinkler system.
Secure Ski and Bike Storage 1 Secure Ski locker provided.
Steam Room Steam shower in Master Bedroom ensuite.
Telephone Free unlimited local calls.
TV-Digital or HDTV HDTV with over 90 channels as well as Movies, Sports and more on Demand!!
Video Games Yes, X-Box
Wheel Chair Accessible Single level home with elevator access.

Shared Amenities

Fitness Facilities Private fitness facility. Guests have exclusive use.
Pool Private, indoor Swimming Pool with change rooms. Guests have exclusive use


 From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service. 

Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm

Transportation Services to the Resort:
There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation

Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals -



Location & Map


We are situated in a perfect location for access to ALL resort amenities. Just a quick walk to the Happy Valley Adventure Area and Lodge, the huge outdoor skating area, tube runs and x-country ski trails. A 5-minute ride up the Gondola will take you to the village centre, lifts, restaurants & shopping and Kids Centre.

Access Time to Lifts

Less than 5 minutes walk
Free transport to village & lifts
Ski in ONLY

Access Time to Shops & Restaurants

Less than 5 minutes walk
Less than 5 minutes drive
Free transport to village & lifts

Access Time to Grocery Stores

Less than 5 minutes drive
Free transport to village & lifts
Greater than 10 minutes walk

Local Map


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PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy and Pet Policy.

These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, lost items or late departure.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay: 25 25 years old,. Unless accompanied by parent/guardian.
Babies, Kids & Teens We welcome kids and families.
Celebrations & Special Events We welcome special events. Please contact us for details.
No Smoking Inside - Smoking Outside Permitted This is a 100% smoke-free property.
Non-Smokers Only Absolutely no smoking allowed inside.Smoking outside is permitted.
People with Restricted Mobility Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.
Travel Reseller Bookings - no Referral Fee offered We accept travel reseller bookings but do not offer referral fees.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
Not Suitable For:
Graduation & Stag/Stagette Parties Not permitted.
Smoking Inside Permitted No smoking is allowed inside our property.
Subleased Tenants Subleasing to other tenants not permitted.
Travel Reseller Bookings - Referral Fee offered We do not offer referral fees for travel reseller bookings.
Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Arrival Days There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.
Courtesy Hold Reservations We can not hold reservation without payment. Please click RESERVE NOW.
Delayed Arrivals Sorry, No refunds.
Delivery of Instructions and Access Information Sent by email upon making balance of payment. Sent by email upon making balance of payment
Guest Account Termination The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests Reservation Reversal The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.
Privacy The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Guest Stay Policies

Amenity Terms of Use Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible. Use of common facilities is at your own risk. Please obey posted rules and regulations.
Check-In Time 4:00 pm or later. STRICTLY ENFORCED
Check-Out Time 10:00 am or earlier. STRICTLY ENFORCED
Complaints Concerning Property Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours
Garbage Removal Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.
Housekeeping Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.
Internet Availability & Usage Internet service is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.
Maintenance Emergencies In resort support provided. Complete emergency contacts provided for booked guests.
Maximum Sleeping Capacity 8 people. Additional persons will result in immediate eviction
Missing Items Guests authorize credit card charge for replacement of missing items.
Noise Restrictions Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.
Policy Updates Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.
Property Damage Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Rental Accommodation Zoning This property is legally zoned for either short term, or long term, rental accommodation use.
Resort Information Provided at time of arrival and/or visit
Ski & Snowboard Gear Storage Secure equipment storage is available in the ski locker. Please do not bring equipment into the suite.
Terms of Eviction The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.

Guarantees Policies

Reservation Guarantee If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Snow Guarantee Sorry, no guarantees.

Local Tips

About Us


Vacation Rental Reviews by alluraDirect

Perfect rental at BIG WHITE.

Alex from Abbotsford, Canada
Date: Mar-04-2017 for a stay in Feb 2017

This is an amazing rental unit at Big White. Beautiful condo inside and out. Its about a five minute walk to the gondola, ice rink, beginner hill, and tubing. Great place for family, My 3 year old loved the bunk beds and tv in his room. Our Master was great, it was a nice retreat and quiet in the evening. Steam shower and hot tub are awesome. Garry and Heidi are great hosts. Thanks so much for everything. We will stay here again for sure. Nice to have a pool in the building for kids as well. All around great stay and we had champagne powder on the hills. Hopefully will stay here one more time before the season is over.

View Full Review

Mixed bag of good and bad for January 2017 stay

Jodie from Newmarket, Australia
Date: Jan-27-2017 for a stay in Jan 2017

I would have rated the overall experience higher and recommended it but for the fact I had to sleep on the fold out lounge. Unfortunately the master bedroom backs onto the balcony for another apartment that has their jacuzzi right near the bead head. I could not sleep with the constant noise from the motor which was alway on to keep the jacuzzi heated, it got worse when it was actually in use with the bubbles on which often happened late at night. I'm a light sleeper so it drove me nuts.

On a positive note the apartment was lovely inside and well equipped. The steam shower was amazing as were the views from the balcony for the Saturday night fireworks. They serviced the jacuzzi every day or 2 while we were so it was well maintained.

We were not too far from the gondola but it was a bit of a slog with the skis and poles. We could only ski part of the way down.

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Another great trip to Big White

Ron from Duncan, Canada
Date: Jan-25-2017 for a stay in Jan 2017

Our first time staying at 102 Raven Lodge and we all would recommend it to others. First comment upon entering was "It's very cozy". Well laid out, clean, well equipped kitchen with everything in working order. Comfortable beds too! Nice of course to have a hot tub and barbecue.

I gave it only 4 stars for location but 4.5 would have been a better score. It's a 5 star for ski in at the end of the day. However you need to know how to do that. There is an explanation in the guide but a little map for those of us who need some visual guidance would have helped on the first attempt. Ski out is pretty close but again not obvious on the first attempt. There is a foldout couch in the main room. Bring your own bedding if you choose to use it.

Always a fun time at Big White!

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Raven 1**

Wendy from Saskatoon, Canada
Date: Feb-15-2016 for a stay in Feb 2016

Everything was wonderful, EXCEPT for the hot tub. It had not been cleaned properly before we came,we had to call to get them to service it a day after they should have been there. By that time, it was really gross and we showered b4 and after use. The fellow who came admitted it was gross and should have been drained and cleaned earlier. so if you can sort out the hot tub company, this place would be more than perfect! We enjoyed every moment of our stay.

View Full Review Owner Has Responded

Fantastic Spring Break

Nina from Calgary, Canada
Date: Mar-30-2015 for a stay in Mar 2015

Great stay for Christmas

Naomi from North Vancouver, Canada
Date: Dec-27-2014 for a stay in Dec 2014

Great unit, very clean and modern. The only things I would recommend are a small stool so kids can reach the bathroom faucet, a plug-in boot/glove dryer (as there are no vents to use and it seems a waste to use the dryer), and a new Blu Ray/DVD player - the existing one was DVD only extremely temperamental, with the remote rarely working properly. Otherwise an excellent unit a -we had an amazing Christmas up at Big White!

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Vacation Rental Reviews by Flipkey

Spring break 2011 ski holiday

A FlipKey verified reviewer from Port Moody
Date: Apr-14-2011

We loved the condo, the kids loved the bunk beds and the Tv in their room. I loved the gourmet kitchen, made me jealous as it is nicer than my own kitchen. We all enjoyed the Hottub and the swimming pool. We were able to walk to the gondola,and the children loved the snow most of all.