Welcome to our Vacation Rental!
...to THE RAVEN.... The newest development in Happy Valley features a PRIVATE INDOOR SWIMMING POOL, fitness facility and much more!We are located just minutes to the ski run's and all the amenities & fun at Happy Valley. Unique and luxurious, our home in THE RAVEN is the perfect place for family and friends to enjoy an amazing vacation!
Features and amenities include:
INDOOR POOL & PRIVATE FITNESS FACILITY
- Pet friendly!
- Ski-in (5 Star) and Ski-out (3 star) access
- FREE High speed Wireless internet access
- Large private deck with 6 Person hot tub & BBQ
- Gourmet Kitchen with granite counter tops & stainless steel appliances
- Dining table for 6
- Plasma TV with DVD Player, X-Box and HDTV with Sports, Movies and more on Demand!!
- Steam Shower
- Secure, heated parking garage
Elevator access in building
Take a peek at our Photo Gallery and View a VIRTUAL TOUR! Copy & paste the following address in your browser address bar http://www.realbigtours.com/raven102/
Make a Live, Instantly Confirmed Reservation! Click Reserve Now on the top right hand corner of this property page and follow the directions to book online. You are on your way to a wonderful vacation!
Questions? Click the 'E-Mail Us' link at the top to send us an e-mail, or call a representative at Vacation Services, our local "In Resort" specialists
Local & Worldwide: 250 862 3437
Toll free (CA & US): 1 877 717 3437
Photos & Video
Click on the first photo below to enlarge it and start a slideshow! Alternatively, enlarge specific photos of interest by clicking on them.
Calculate Your Rate
LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.
By clicking on 'RESERVE NOW' you can instantly reserve and confirm your reservation directly from this website with a VISA or MASTERCARD payment. The booking and payment system will completely protect your privacy and you can therefore book with confidence.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Spring Value||Mar 22, 2015||Apr 12, 2015||
|Summer/Fall||Apr 13, 2015||Nov 26, 2015||
|Off Season, the ski resort is closed. Hot Tub and Swimming Pool is not available.|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Located on the FIRST floor with views to the south and east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite and second bedroom located off central hallway. View the floor plan in our photo gallery.
Sleeping Areas & Beds
Attractive master bedroom with queen size bed with top quality bedding, linens and spacious ensuite with steam shower.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Cozy surroundings with a DOUBLE over QUEEN bunk bed with top quality bedding and linens.
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Double/Queen Bunk|
Snuggle up in front of the fire.
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Double Sofa Bed|
Master bedroom Ensuite with steam shower, unique European designed sink, vanity, and the heated flooring makes for a luxurious vacation.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Hand-held Shower, Heated Floors, Shampoo, Soap, Steam Shower, Vanity|
Main bathroom located off central hallway. Full bathtub with shower, vanity with storage underneath.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Hand-held Shower, Heated Floors, Shampoo, Soap, Vanity|
Functional gourmet kitchen! From the polished granite counters to the stainless steel appliances and premium quality kitchen wares, this kitchen has everything you need for holiday meal enjoyment. Seating for 4 at breakfast bar. Supplies and amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Cooking/Eating Utensils||Full assortment with place settings for 12.|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Garbage Bags||Yes, as well as recycling bags.|
|Heated Floors||Cork flooring with radiant heat.|
|Microwave||Located over range.|
|Napkins||Napkins & Paper towels supplied.|
|Stove||Electric, smooth surface.|
Elegant contemporary leather furnishings offer comfortable seating for 5. 42" Plasma TV with HDTV Sports, Movies and more on Demand! As well as a DVD player, and X-Box for nightly entertainment or curl up and enjoy the fire. The large deck with 6 person hot tub is accessible from the living room.
Situated between the living room and the kitchen, the solid wood dining table seats 6. Spacious and bright, a fabulous space for family meals, entertaining, playing games or surfing the Internet.
Excellent outer corner suite located on the first floor. Our home is located on the same level as the indoor swimming pool and work out room. Private patio with hot tub off the living room. We welcome well behaved dogs in our home.
Located on the FIRST floor with views to the south and east. Private entrance to foyer with closet. Open and bright living, dining and kitchen space. Centrally positioned main bathroom and in suite laundry are off kitchen area. Master bedroom with ensuite- Queen Bed and second bedroom with Double over Queen located off central hallway. View the floor plan in our photo gallery.
|Baby/Infant Equipment||Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca|
|Basic Food Staples||Spices including salt & pepper|
|BBQ||Located on private deck. Propane provided.|
|Check-In Assistance||24hr Emergency helpline available|
|Coded Access||Garage and Entry doors are both coded. No keys required!|
|Complimentary Housekeeping||Included. Mid stay linen change included for bookings 10 days or more. Complimentary change of towels & bed linen every 7th day.|
|Deck||Private, covered deck with Hot tub & BBQ|
|Fireplace||Natural gas with unique metal face.|
|Fitness Facilities||Private gym for exclusive building guest use.|
|Fresh Linens||Towels and bed linens provided.|
|Hairdryer||In each bathroom|
|Hot Tub - Private||Private hot tub on deck|
|Internet Access - Wireless Internet||Free High Speed internet service provided by Telus|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Yes|
|Laundry Facilities - Free||In suite with complimentary supplies including iron and ironing board.|
|Parking - Free Guest Spots||Limited guest parking is available in the heated garage. Additional guest parking available in Happy Valley parking lot.|
|Parking - Free Private Parking||3 stalls in secure heated garage|
|Pool - Free & On Site||Indoor, pool for exclusive guest use.|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Smoke detector, fire extinguisher, and over head sprinkler system.|
|Secure Ski and Bike Storage||1 Secure Ski locker provided.|
|Steam Room||Steam shower in Master Bedroom ensuite.|
|Telephone||Free unlimited local calls.|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!|
|Video Games||Yes, X-Box|
|Wheel Chair Accessible||Single level home with elevator access.|
|Fitness Facilities||Private fitness facility. Guests have exclusive use.|
|Pool||Private, indoor Swimming Pool with change rooms. Guests have exclusive use|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00
Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
We are situated in a perfect location for access to ALL resort amenities. Just a quick walk to the Happy Valley Adventure Area and Lodge, the huge outdoor skating area, tube runs and x-country ski trails. A 5-minute ride up the Gondola will take you to the village centre, lifts, restaurants & shopping and Kids Centre.
Access Time to Lifts
|Less than 5 minutes walk|
|Free transport to village & lifts|
|Ski in ONLY|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
|Less than 5 minutes drive|
|Free transport to village & lifts|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Greater than 10 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy and Pet Policy.
These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, lost items or late departure.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 years old,. Unless accompanied by parent/guardian.|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|No Smoking Inside - Smoking Outside Permitted||This is a 100% smoke-free property.|
|Non-Smokers Only||Absolutely no smoking allowed inside.Smoking outside is permitted.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Pets||Non-shedding, well behaved dogs are permitted. (maximum 1 dog) $100 Pet Cleaning Fee will apply. Please contact us prior to booking. guest authorizes up to a $1,000 charge to credit card if there is pet damage and or noise complaints|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not permitted.|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.|
|Courtesy Hold Reservations||We can not hold reservation without payment. Please click RESERVE NOW.|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Sent by email upon making balance of payment|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests: 24 Hour Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||4:00 pm or later. STRICTLY ENFORCED|
|Check-Out Time||10:00 am or earlier. STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included; in addition, guests staying 10 nights or more receive a complimentary change of towels and bed linens every 7th day. Additional housekeeping can be arranged for a fee|
|Internet Availability & Usage||Internet service is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests.|
|Maximum Sleeping Capacity||8 people. Additional persons will result in immediate eviction|
|Missing Items||Guests authorize credit card charge for replacement of missing items.|
|Noise Restrictions||Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.|
|Policy Updates||Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,smoking inside the property, unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term, rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in unit.|
|Ski & Snowboard Gear Storage||Secure equipment storage is available in the ski locker. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.|
|Snow Guarantee||Sorry, no guarantees.|
Great stay for Christmas
Naomi from North Vancouver, Canada
Date: Dec-27-2014 for a stay in Dec 2014
Great unit, very clean and modern. The only things I would recommend are a small stool so kids can reach the bathroom faucet, a plug-in boot/glove dryer (as there are no vents to use and it seems a waste to use the dryer), and a new Blu Ray/DVD player - the existing one was DVD only extremely temperamental, with the remote rarely working properly. Otherwise an excellent unit a -we had an amazing Christmas up at Big White!View Full Review