Welcome to our Vacation Rental!
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Both Visa and M/C are accepted using the Allura online payment system. It is totally secure and your number is never revealed to me. Prices do not include 12% HST.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
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|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Early Spring||Apr 3, 2015||Jul 30, 2015||
|Summer||Jul 31, 2015||Aug 31, 2015||
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||No damage deposit collected|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Sleeping Areas & Beds
The master bedroom is bright and comfortable with brand new linens and duvet. There is a full ensuite bathroom and a private hot tub of the deck.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
This room iswonderfully appointed, cozy and warm with a private deck.
|Room Type||Private Bedroom (Has a door & windows)|
The bunk bed is great for kids but just as comfortable for adults with the high quality mattresses and new linens and duvets.
|Room Type||Private Bedroom (Has a door & windows)|
|Beds||1 Double/Single Bunk|
High quality queen size pull out couch.
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed|
Full ensuite off the master bedroom.
|Is Ensuite Bathroom||Yes|
|Includes||Bath, Hairdryer, Shampoo, Shower, Soap, Vanity|
|Is Ensuite Bathroom||No|
|Includes||Hairdryer, Shower, Vanity|
Located on the main floor.
|Is Ensuite Bathroom||No|
Brand new counter tops, flooring and paint make this kitchen feel very updated and clean. It is fully equipped with all the dishes, cutlery, pots and pans. There is a coffee maker, kettle, dishwasher, microwave and toaster.
|Basic Food Staples||Included|
We have 2 brand new couches set around a rustic table, facing the fireplace and the sliding glass doors to the deck making it warm and bright.
New dining room table and chairs with padded seats. Seats 6 - 8.
Our 3 bedrooom townhome has been fully renovated which sets it apart from the others. Our designer has created a warm, comfortable atmosphere that is inviting and a wonderful place to come back to and relax at the end of a great day.
|24 HR Emergency Maintenance||Yes|
|BBQ||On the deck off the living room.|
|Coded Access||Keyless entry.|
|Complimentary Housekeeping||At the end of your stay. If you stay for 8 nights or more we will also provide a mid stay clean for no charge.|
|Deck||3 Private Decks|
|Dining Area||Seats 6 - 8|
|Hot Tub||Private 8 person hot tub.|
|Iron and Ironing Board||Yes|
|Laundry Facilities||In Suite|
|Living Area||2 Large couches.|
|Local Internet Access||High speed internet cable.|
|Patio Furniture||Teak table and 2 chairs.|
|Secure Reserved Parking||Free|
|Secure Reserved Parking||Included|
Our cleaning company is available to assist you at all times.
|24 HR In-Resort Emergency Help||Included|
Location & Map
Fabulous location! Within walking distance of all amenities but with the added bonus of being able to retire to the peace and quiet away from the hustle and bustle of the village.
Access Time to Lifts
|Less than 10 minutes walk|
Access Time to Shops & Restaurants
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
We adhere to our policies so please read them over before booking to ensure that you are aware of them.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||Excluding children with parents, the minimum age requirement is 25.|
|Non-Smokers Only||No smoking inside. Smoking on outside decks only!|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||We do not accept bookings for grad parties.|
|Pets||No pets thank you.|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Cancellations Made by Guests||Payments are non-refundable. If we are able to replace all or part of your booking then a refund will be made accordingly.|
|Delayed Arrivals||No refunds will be given.|
|Delivery of Instructions and Access Information||Once the final payment is made an email with check in instructions will be sent to you. This includes directions, property address and door code.|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Ineligible Guests: 24 Hour Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Nor permitted. May result in a cancellation without refund of deposit.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
Guest Stay Policies
|Check-In Time||4:00 PM. Unless other arrangements have been made.|
|Check-Out Time||10:00 AM. Unless other arrangements have been made.|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Noise||May be cause for eviction with no refund.|
|Housekeeping||Provide for free upon your departure. For stays of 8 days or more we will provide a mid stay clean at no charge.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Whistler Ski Resort.|
|Maintenance Emergencies||24 Hour assistance is available.|
|Maximum Sleeping Capacity||9. Guests who exceed this limit will be evicted with no refund.|
|Property Damage||Damage done to the unit is the responsibility of the renter and will be charged to their credit card.|
|Rental Accommodation Zoning||We are legally zoned for nightly rentals.|
|Terms of Eviction||Excessive noise complaints as reported by security, smoking in the unit or more than the maximum number of guests staying in the unit.|
|Snow Guarantee||We are not responsible for weather conditions.|
Sunsan Jenkins #1340
Stephen from Queensbury, United States
Date: Mar-08-2015 for a stay in Feb 2015
Susan; Overall we had an enjoyable stay at your Lagoons property. Here are few issues that I am sure you would like to know about: Lamps were missing bulbs; bath exhaust fan grille was sitting on the toilet seat; all dishes and utensils had dried food on them as well as the pots and pans; only 3 small bowls for a property that will accommodate 9; only 4 chairs for the dining table for a 3 bedroom unit; pump 2 on hot tub not functional so most of the jets will not work; bathtub drain in master bath very slow; fireplace stopped working. We had previously stayed at the Lagoon's in 1999 and at several other Whistler properties over the past 15 years and can only give your property an acceptable rating compared to our previous stays. Please speak with your property management service to make sure the next guest can give a more favorable rating. And by the way we accidently took the garage proximity key. Please proved address where you would like it mailed.View Full Review
Critique on unite 1340
andre p from orleans, Canada
Date: Jan-27-2015 for a stay in Jan 2015
We were very disappointed by the condition of the condo. When we,arrived two toilets were blocked and a broken burner on the oven in the kitchen needed attention from maintenance. In addition we noted several issues in the condo including but not limited to rusting paint cans in the closet, a broken head board in the master bedroom, mold in the shower and tub, a rotting floor in the kitchen, exposed wires in the living room, out of order electrical socket in the dining room, burnt out light bulbs throughout the condo, and used up carpets.
We contacted the owners re a refund and they offered a free night in,the future. Before renting, I recommend that potential renters ensure that long, overdue cyclical maintenance have been performed.View Full Review
Will from Denver, United States
Date: Jan-08-2015 for a stay in Jan 2014
Personal hot tub was awesome, although it did malfunction after the first night. No biggie though, maintenance had come to work on it the next day.View Full Review
Martin from Sinagpore 530562, Singapore
Date: Jan-07-2015 for a stay in Dec 2014
The unit was fantastic as it had all the amenities I would have in my own home. The weather in Whistler was snowy and great and the unit with it warm beds, full kitchen facilities allowed us to do our cooking inc our Christmas dinner made it more lovely. It must have been lived in by the owner Susan as all the little things making it a home were there - DVD, TV in bedroom, board games, BBQ and hot tub. The wifi was great and my family of six adults could not have enjoyed more the beauty of Whistler in winter and the very homely unit. The convenience of a nearby supermarket and closeness of Whistler Village, the skiing and frozen Lost Lake added to our pleasure. My thanks to Susan for making a great Whistler holiday for my family.View Full Review
needs some maintenance and upgrades
john from qualicum, Canada
Date: Aug-11-2014 for a stay in Aug 2014
entrance has a musty smell. toilet handle is broken on the main floor. Kitchen faucet is broken and floor in front of fridge is damaged. wires everywhere around the tv is unkempt and not having wireless is inconvenient. the condo needs some tlc.View Full Review
Cannot wait to come back
315erind from Vancouver, Canada
We had a wonderful 5-day escape to Whistler. The owner was helpful and prompt leading up to our departure. Easy check-in, a door-code and detailed email instructions! Loved the layout of the home: coat room downstairs with a heater, full kitchen and dining/living area with a great barbeque deck, and the three bedrooms upstairs. We will miss that hot tub immensely! A bit low on towels but that's what the washer/dryer is for! Amazing location, just close enough to the village (easy jaunt to IGA) but far away enough from the hustle bustle. The unit is at the back of the complex and so you can hear highway noise when you're outside in the hot tub, but other than that, it is a very quiet complex whose tenants "mostly" abide by the 10pm-8am quiet hours. We tried to treat this home as if it were our own, though some previous renters have not (some warped cookware, broken chairs on the deck and breaking the front-hall closet door) we can't say enough nice things about this spot, it's such a cozy gem! Would choose this over a hotel every time. Hope to return soon!
Great Condo, Great Location
pmath1 from Pennsylvania, USA
With three bedrooms, 2.5 baths and three private decks, this condo has plenty of room yet feels cozy. Very functional kitchen and dining area allows for easy meal prep so you don't have to eat out every night, unless you want to. Washer/dryer is great longer stays. Intimate, private hot tub on top level perfect for apres. Free Marketplace Shuttle right across the street takes you to lifts while grocery, liquor, pharmacy are all less than a five minute walk away. Add to that the fact that the owners are a dream to work with and you'll know why we return to #54 Stoney Creek Lagoons year after year. Highly recommended.
Large and convenient
A FlipKey verified reviewer from Seattle
We stayed in the unit with 7 adults, and having three showers really helps prevent backups. The living room was rather spacious for a Whistler condo. It's a good unit for groups that intend to prepare a lot of common meals in the unit. The unit is about as far from the lifts as you can get while still in the main village, but you only make that trip twice a day. Some of us checked our skis at Summit Sports in the gondola plaza to avoid lugging those back and forth. It's quite convenient for shopping though, with the Marketplace IGa, BC Liquor, Mt Currie Coffee and Pure Bread a 2 minute walk away. The common shower downstairs is a little tight, which could pose a problem for those of above average girth. The upstairs bunkroom is also on the small side with no storage. It could accommodate two adults in a pinch, but it wouldn't be very comfortable. Most of the beds seemed decent. The bath fixtures are nicer than usual. The kitchen was quite usable. There was plenty of guest parking available in the parking garage in addition to the reserved spot. All in all a rather nice unit, above average for convenience and general attractiveness.
Great place, Great location!
A FlipKey verified reviewer from Washington DC
Great unit, everything you need, plus walking distance to everything. Had a blast and would definitely stay here again. Also, insanely easy check-in, they e-mail you the passcode for the door and that's about it!
Great condo for group visit to Whistler
HiD243 from WA
We brought a group of 8 to Whistler for 4 nights in this condo. It was fantastic having beds for everyone and there was plenty of bedding. The location of this unit is awesome, right across the street from the free shuttle to the lifts and a very quick walk to the grocery store and liquor store. Kitchen had everything we needed for preparing basic breakfast before hitting the slopes and then snacks/cocktails. Wifi was nice to have and worked great for us. Parking was also very easy for us plus one guest car. Unfortunately the hot tub broke during our stay which was really disappointing. No luck getting anyone to come fix it during the rest of our stay. It was definitely in need of a deep clean/chlorine. It would also be nice to have another set of towels for the hot tub. But the price was good and Susan was very helpful leading up to the trip confirming all our details.
wkaage from CO
We had a group coming in for 4 nights. There was more than enough room with the 3 bedrooms and the bathrooms. The hot tub was nice and secluded from other units as it backs up against the trees. The location is great as the parking is easy and you are right across from the village without paying 'in village' prices. All in all a great stay and we would definitely recommend the place.
alonsomh from WA
there was 6 of us and we had a great time. the appartment is really nice. well located and has everything you need. the hot tub could use a little of maintenance, and it is off the main bedroom, so people has to go across the main bedroom, otherwise the place has everything you need. we had an small leak and the maintenance person was there very quick and very friendly. Internet conection wasn't great, but is included. there is a very convinient public free shuttle across the road so you do not have to walk to the ski lifts. Going for dinner to town the walk was really nice.
A FlipKey verified reviewer from portland or
One bedroom closet door would not work and the middle of the bed was saggy. the upstairs shower would not drain and was clogged, seeping up nasty dirty water as you were showering.
Good location with some small issues.
A FlipKey verified reviewer from Tacoma WA
First thing i will say is that Susan was really nice and was easy to get into contact with. The main issue we had was parking. Might not be a problem for most but I have a larger truck and it would not fit in the underground garage provided. I then had to frantically search for a spot to park. It cost me $30 a day to park my truck at a different location down the street. I even talked to a guy with an SUV that had to remove his storage box off the top to park. Again no big deal for most but it sure sucked not to have any warning or at least a backup in place. I really think there should be a height limit note on the website to clear up any future issues. The unit was a short 10 min walk away from the gondolas and the shuttle picks up right across the street so that was great! The unit itself was nice enough. You could tell it only gets surface cleaned and probably hasn't had a deep clean in some time but it wasn't too bad. The master bathroom tub didn't drain very well so you stood in a few inches of water while you showered. The kitchen was great and stocked perfectly. We couldn't find any sheets for the pullout couch bed so that sucked but we made it work bc one thing the unit has tons of was blankets. The hot tub was great to have but it needs to be cleaned really bad and there aren't any extra towels so you end up useing your shower towels and then have to do laundry bc there aren't that many of those either. Lastly the "high" speed Internet was spotty at best. It was an unsecured wifi so I think the entire resort was using the same one so it took entire minutes to load a webpage. My iPad pretty much didn't work at all. We had a great trip, there were 6 of us and the unit was plenty big!