Welcome to our Vacation Rental! 100% Recommended 7 Reviews
The Timbers is outstanding.
A home in the mountains surrounded by sparkling crisp champagne powder. Large panels of windows in every room embraces the crystalline beauty of a still, winter forest and the elegant comfortably designed interior provide the setting for a truly memorable vacation.
- Slopeside with ski access to the door and a short gondola ride to the village centre
- Premium location, just a snowball's throw to ice skating, tubing and all the fabulous winter activities of Big White. Right next door to the Happy Valley Lodge, with its great restaurants, bar and shops.
- Private hot tub and BBQ on the deck overlooking the amazing scenery
- FREE secure internet service
- Steam shower for easing weary muscles
- Imposing tumbled sandstone fireplace
- Free, underground parking
- Fitness room with elliptical cycle, recumbent bike, running machine and TV
- Games room with table tennis, pool table, hockey, shuffle board,
- Hardwood and heated tumbled sandstone floors, Bose stereo system, Heat Recovery Ventilation System,
- 2 TV's with HDTV including over 90 channels as well as Movies, Sports and more on Demand
- Elevator from slopes and parkade to the door
- Secure ski storage
To view our VIRTUAL TOUR - copy and paste the following address in your browser address bar - http://www.realbigtours.com/timbers303
Make a live, instantly confirmed reservation: Click Reserve Now on the top right hand corner of this page.
Questions? Click the 'E-Mail Us' link at the top to send us an e-mail - we'll reply within 24-48 hours. Or call a representative from Vacation Services, our local "In Resort" specialists.
Local & Worldwide: 250 862 3437
Toll Free (Can & USA): 1 877 717 3437
We'd love to host your next Big White vacation in our home!
Photos & Video
State of the art kitchen and bar.
Luxurious master bedroom with King Bed.
Dining in style
State of the art kitchen
View from the Hot Tub and Living Room. Ski right to the front door of the building.
Spacious and cozy second bedroom
Master bathroom with steam shower and heated stone floors
Extensive ski and boarding area
Some of Big White's famous 'snowghosts'
The Timbers is located in Happy Valley.
Private Fitness Facility
Secure Ski Locker Room
Floor Plan (reversed)
Calculate Your Rate
LOOKING FOR A QUOTE? USE THE HANDY TOOL ABOVE TO CALCULATE THE COST OF YOUR STAY.
Instantly reserve & confirm your reservation with VISA or MASTERCARD payment directly from our website by clicking BOOK NOW. The system completely protects your privacy, is secure & operates directly through the Canadian Chartered Banking System in a manner that conceals your credit card information from us.
Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Spring Value||Mar 26, 2017||Apr 16, 2017||
|Summer/Fall||Apr 17, 2017||Nov 22, 2017||
|Off Season, the ski resort is closed. Hot Tub is not available.|
|First Tracks||Nov 23, 2017||Dec 14, 2017||
|Christmas||Dec 15, 2017||Dec 26, 2017||
|New Year||Dec 27, 2017||Jan 2, 2018||
|Winter Value||Jan 3, 2018||Feb 1, 2018||
|Regular Season||Feb 2, 2018||Mar 24, 2018||
|Spring Value||Mar 25, 2018||Apr 8, 2018||
|Summer/Fall||Apr 9, 2018||Nov 21, 2018||
|Off Season. Hot Tub is not available.|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Entrance lobby and hall with doors leading to master bedroom, second bedroom, bathroom and laundry. Continue through to the living room/kitchen/dining room. Sun deck with private hot tub and BBQ accessed from living room and master bedroom
Sleeping Areas & Beds
King size bed, TV with HDTV cable, leather armchairs, south facing views, direct access to deck and hot tub
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Easterly views toward the gondola. Leather armchair, private bathroom next door
|Room Type||Private Bedroom (Has a door & windows)|
Queen sized sofa bed
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed|
Four piece bathroom with heated tumbled sandstone floor
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Bath, Hairdryer, Heated Floors, Shampoo, Shower, Soap|
Four piece bathroom in ensuite with heated tumbled sandstone floor
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Steam Shower, Vanity|
State of the art kitchen with polished concrete counters and stainless steel appliances and upscale equipment
|Aluminum Foil||provided, plastic wrap too!|
|Cooking/Eating Utensils||Place settings for 9 people|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Electric Mixer||Hand Held|
|Fridge||Stainless with ice and water|
|Garbage Bags||Yes, as well as paper towel|
|Napkins||Yes, as well as paper towel|
|Stove||Counter top Gas Range|
Large panels of windows bring the spectacular scenery of the Monashee mountains right into the room. Luxury interior designed open plan accommodation with high quality furnishings, imposing sandstone gas fireplace, Bose stereo and DVD, PlayStation 2, Plasma TV with HDTV including over 90 channels as well as Movies, Sports and more on Demand and CCTV to the games room.
Beautiful solid wood dining table with six padded leather chairs. Big windows with views towards the gondola
From the elegant and modern décor to the quality finishing, The Timbers amenities and special features are unparalleled. Many extras not commonly found include Bose stereo system, Plasma TV, wireless internet, cable TV, and a Heat Recovery Ventilation System. Common amenities include heated underground parking, ski lockers in separate boot room, private fitness room and games room with in suite video link, and an elevator from car garage to each floor.
All this and TRUE ski in ski out access! This is perfect for a relaxing family vacation.
|Fireplace||Tumbled sandstone gas fireplace|
|Views||Outstanding views from huge floor to ceiling windows|
This generous two bedroom suite with a well-planned layout, elegant decor and quality finishing, offers unparalleled private amenities. 1 King in Master bedroom, 1 Queen in Second bedroom and a Queen sofa bed in the living area.
Many extras including hardwood, heated floors, steam shower, private hot tub, stainless steel appliances including fridge with filtered water and ice maker, Bose stereo system, secure wireless Internet, Plasma TV with HDTV including over 90 channels as well as Movies, Sports and more on Demand, and a Heat Recovery Ventilation System. The Timbers is a true ski-in/ski-out property. Common amenities include heated underground parking, ski lockers in separate boot room, fitness room, games room with in suite video link, and an elevator from car garage to each floor.
|Baby/Infant Equipment||Contact The Tiny Tourist for rental. www.thetinytourist.ca|
|Basic Food Staples||salt & pepper|
|Check-In Assistance||24hr Emergency helpline available|
|Coded Access||Garage and entry doors.|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Deck||Overlooking Happy Valley, with private hot tub & BBQ|
|Fireplace||Natural Gas fireplace in living room.|
|Fitness Facilities||Private gym for exclusive guest use.|
|Fresh Linens||Towels and bed linens provided.|
|Games/Rec Room||Private games room for exclusive guest use.|
|Hairdryer||Supplied. One in each bathroom.|
|Hot Tub - Private||6 person located on private covered deck.|
|Internet Access||High speed internet service available.|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Supplied|
|Laundry Facilities - Free||In suite with complimentary supplies|
|Parking - Free Private Parking||Lower level heated car park. 1 assigned stall.|
|Parking - Pay Only||Guest parking available in Happy Valley parking lot for a fee.|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Smoke Alarm, Fire extinguisher and over head sprinkler system.|
|Secure Ski and Bike Storage||2 secure lockers provided.|
|Security System||Closed Circuit TV from games room to the suite.|
|Steam Room||Steam shower in Master ensuite.|
|Stereo||Bose stereo system in living room|
|Telephone||Free unlimited local calls.|
|TV-Digital or HDTV||Plasma TV with HDTV including over 90 channels as well as Movies, Sports and more on Demand on both TV's|
|Video Game Connectivity||Yes|
|Wheel Chair Accessible||Single level home with elevator access|
|Fitness Facilities||Private fitness facility. Guests have exclusive use.|
|Games/Rec Room||Private games room including table tennis, pool table, TV etc. Video link from the games room to your TV! Guests have exclusive use.|
|Secure Ski and Bike Storage||large ski locker/boot room, 2 lockers for each suite, benches, ski maintenance area.|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Sport Mart at 1835 Dilworth Dr. Phone: (250) 860-3412. Store Hours Mon, Tues & Sat: 9:30-6:00, Wed- Fri: 9:30-9:00, Sun: 11:00-5:00
Transportation Services to the Resort: There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture: Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive. Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services
is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
We are situated in a perfect location for access to ALL resort amenities. Just steps to the Happy Valley Adventure Area and Lodge, the huge outdoor skating area, tube runs and x-country ski trails. A 5-minute ride up the Gondola will take you to the village centre, lifts, restaurants & shopping and Kids Centre. Ski in at day's end over the Skiers Bridge or down Gondola Way.
Access Time to Lifts
|Ski in Ski out|
|Free transport to village & lifts|
Access Time to Shops & Restaurants
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Less than 5 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 years old. Unless accompanied by parent/guardian.|
|No Smoking Inside - Smoking Outside Permitted||Absolutely no smoking allowed inside. Smoking outside is permitted.|
|Non-Smokers Only||This is a 100% smoke-free property.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not permitted.|
|Pets||NOT PERMITTED. STRICTLY ENFORCED|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Young Adult Only Groups 17-24|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.|
|Courtesy Hold Reservations||We can not hold reservation without payment. Please click RESERVE NOW|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon balance of payment. Includes directions and access codes|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||4:00 pm (or later). STRICTLY ENFORCED|
|Check-Out Time||10:00 am (or earlier). STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Internet service is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests|
|Maximum Sleeping Capacity||6 people. Additional persons will result in immediate eviction|
|Missing Items||Guests authorize a credit card charge for missing items as per my stated damage deposit policies.|
|Noise Restrictions||Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area can be used after 11 pm, but please engage only in quiet conversation after 11 pm out of respect for our neighbouring families.|
|Policy Updates||Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term, rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in Condo.|
|Ski & Snowboard Gear Storage||Secure equipment storage is available in the ski locker. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control we will find you another suitable arrangement. If we fail to successfully relocate you we will fully refund the remainder of your stay. Travel insurance is recommended to protect you against any unexpected events involving your lodging, flights or vacation related products.|
|Snow Guarantee||Sorry, no guarantees.|
Great Get Away
Mike from Everett, United States
Date: Mar-03-2017 for a stay in Feb 2017
We love the Timbers overall. Unit *** is a great location, faces Happy Valley, it is clean and very comfortable. Beds are good, seating area is very nice looking out over the skating rink. Property manager (Wendy) is very responsive and easy to work with. Can't wait for our next visit. True ski-in ski-out and close to Nordic and snowshoeing area.View Full Review Owner Has Responded
Big White Timbers apartment
Paul from Fraser, Australia
Date: Feb-19-2017 for a stay in Jan 2017
Great apartment, well stocked with all needed appliances and kitchen amenities. Perfect if you like to cook for yourself. Good ski in/out location, easy access at night to the gondola. Would stay here again if visiting Big White.View Full Review Owner Has Responded
The Timbers at Big White
Lisa from Wembley Downs, Australia
Date: Jan-15-2017 for a stay in Dec 2016
We had a lovely stay at the Timbers for 4 nights between Christmas and New Year. We are a family of 4 holidaying from Australia. The Condo was stunning and had everything we could ask for visiting from another country and travelling. We even received a call from the managers the evening we arrived to make sure we had arrived and that everything was ok. We loved the outlook and the location was great. Very close to the gondola. It was literally ski in and ski out. Thank you to the owners and the vacation staff who look after it, the Condo was very well maintained. The only small problem we had, which was out of control of the vacation company, was the constant running of kids above us. There were 3 families with small kids staying above us in the penthouse. The children seemed to be a little out of control but we didn't let that effect our stay.View Full Review Owner Has Responded
We love Big White!!
David from Maple Ridge, Canada
Date: Mar-05-2016 for a stay in Feb 2016
Only a couple things on the negative side...right away the pillow cases caught my attention. I looked at them very closely and am sure they weren't fresh out of the laundry....that bugged me. Other thing was the ice maker didn't work properly....spent some time trying things, but no luck. That was frustrating because ice is a requirement for a few "pops".
Having said that, this is the second year in a row we stayed in this unit....we really like it overall and it's very possible we'll look to book again in the future.... but I'll be sure to address the issues.View Full Review Owner Has Responded
Best Place to stay on the Mountain.
Paul from Edmonton, Canada
Date: Feb-27-2016 for a stay in Feb 2016
View Full Review Owner Has Responded
Nice place but had noisy upstairs neighbours :-(
nicole from North Vancouver, Canada
Date: Mar-27-2015 for a stay in Mar 2015
This is our second year staying in the Timbers. We love it! Great views, well stocked kitchen, spacious entertaining area, comfortable beds...
There were only two downsides to our stay. The first is the bed comforters/duvets - they are VERY hot and to sleep you need cold air from outside. Unfortunately the door to the master bedroom opens on to a very noisy hot tub. The pump for it goes on at random times and jolts you awake (even with earplugs). The other annoyance was the extremely noisy upstairs neighbours who were singing, partying, and thumping across the floor most of the night. I had 6 hours sleep per night, tops... I was glad to get home to get back to a normal sleep pattern :-)
Next year I will try to rent the top floor so as not to have to listen to someone's party vacation.View Full Review Owner Has Responded
Comfortable ski condo
Susan from B.C.
Convenient location with just a quick ski down to Laura's Gondola. Open concept living/ dinning with 2 separated bedrooms and baths. Perfect for two couples. Need to improve the lighting in the second bath. Instructions for the Tv/ cable were not user friendly. The kitchen could have been better stocked with perhaps a few basic spices and placemats to protect the dinning table. Some problems with noise from the upper unit reverberatting through the ceiling. Could use a few games/ puzzles for user enjoyment. Overall a satisfactory stay.