Welcome to our Vacation Rental! 100% Recommended 11 Reviews
...to The Timbers! Located just steps from the gondola and Happy Valley recreation area, we offer a luxurious setting for a memorable vacation. The amenities in our well-appointed home and building are distinctive and unique. 5 star ski in and ski out - this home is perfect for families.
- Sleeps 6 in 3 separate sleeping areas
- 2 Full baths, master ensuite complete with steam shower
- Private 8 person hot tub on the deck
- Free secure wireless high speed internet available
- Fully appointed gourmet kitchen
- Plasma TV with HDTV including over 90 channels with Movies, Sports and more on Demand, and DVD player
- Hardwood and heated floors, Bose stereo, Cable TV
- Free, heated underground parking.
- Fitness room with elliptical cycle, recumbent bike, running machine and TV
- Games room with table tennis, pool table, hockey, shuffle board, dart board, foosball.
- Elevator from entry levels and parking garage to your door
- Large ski storage/boot room with 1 secure ski locker, benches and ski maintenance area.
- True ski in ski out access from the door
- A quick ride up the gondola takes you to the village center
- Premium location, just a snowball's throw to ice skating, tubing and all the activities in the Happy Valley Lodge, with its great restaurants, bar and shops.
Take a look at our Photo Gallery. To view our VIRTUAL TOUR - copy and paste the following address in your browser address bar - http://www.realbigtours.com/timbers102/
Questions? Click the 'E-Mail Us' link at the top to send us an e-mail - we'll reply within 24-48 hours. Or call a representative at Vacation Services, our local "In Resort" specialists.
Local & Worldwide: 250 862 3437
Toll Free (Can & USA): 1 877 717 3437
... Thank you for considering our home.
Photos & Video
King Bed in Master Bedroom
Fully appointed kitchen
Gourmet Kitchen with seating for 3 at bar
Dining for 6 located between kitchen and living area
Queen Bed in second bedroom
Private hot tub on deck overlooking Happy Valley
Shuffle Board in Games Room
How to get to Big White.
Calculate Your Rate
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Rates are quoted in Canadian dollars per night and are subject to change without notice.
|Applicable Taxes||GST of 5% applies
(taxes not included in the rates below)
|Rates Calculation||Minimum night stay requirements are based on your arrival season only.
Get a Price Estimate in Your Currency
|Season||Start Date||End Date||# of Nights||Rate/nt||Comments|
|Summer/Fall||Apr 11, 2016||Nov 23, 2016||
|Off season. Hot tub not available.|
|First Tracks||Nov 24, 2016||Dec 15, 2016||
|Christmas||Dec 16, 2016||Dec 26, 2016||
|New Year||Dec 27, 2016||Jan 2, 2017||
|Winter Value||Jan 3, 2017||Feb 2, 2017||
|Regular Season||Feb 3, 2017||Mar 25, 2017||
|Spring Value||Mar 26, 2017||Apr 9, 2017||
|Summer/Fall||Apr 10, 2017||Nov 22, 2017||
|Off Season, the ski resort is closed. Hot Tub is not available.|
|Policy||Amount Required||Due Date||Payment Accepted|
|Reservation Deposit||25.00% of total||Due at time of booking||Online CreditCard via this website|
|Balance of Payment||Full remainder||45 days prior to arrival|
|Damage Deposit||$1,000.00||Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing.|
|Less than 45 days prior to arrival||Full payment||At time of booking|
Located on the main floor in the 18 suite Timbers complex, our single level home features a spacious entry, open kitchen, dining and living room area offering elegant comfort. Covered deck and private hot tub accessed from living room and master bedroom. Master Bedroom has a king-size bed with full ensuite bathroom including steam shower. Bedroom #2 has a queen-size bed. Access to main area bathroom from hallway. In-suite laundry facilities located off foyer.
Sleeping Areas & Beds
Wake up nestled under the superior quality bedding to a view of the winter forest. Check the snow report on the TV before hopping out of bed.
|Room Type||Private Bedroom (Has a door & windows)|
|Has Ensuite Bathroom||Yes|
Spacious queen-sized bedroom is located off the main entrance, adjacent to the four piece bathroom.
|Room Type||Private Bedroom (Has a door & windows)|
A comfortable queen sofa bed provides a sound nights sleep.
|Room Type||Common Area (A living area with a temporary bed)|
|Beds||1 Queen Sofa Bed|
Four piece bathroom located off main entry and adjacent to Queen bedroom.
|Is Ensuite Bathroom||No|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Shower, Soaker Tub, Soap, Vanity|
Master Bedroom ensuite with steam shower.
|Is Ensuite Bathroom||Yes|
|Includes||Basic Supplies, Hairdryer, Heated Floors, Shampoo, Shower, Soap, Steam Shower, Vanity|
Fabulous gourmet kitchen. From the polished concrete counters to the stainless steel appliances and premium quality kitchen wares, this kitchen has everything you need for holiday meal enjoyment. Breakfast bar with seating for 3. Supplies and amenities include:
|Aluminum Foil||provided, plastic wrap too!|
|Basic Food Staples||salt & pepper|
|Cooking/Eating Utensils||Place settings for 9|
|Dish Soap||Dishwasher & Liquid soap provided as well as cleaning supplies.|
|Electric Mixer||Hand Held|
|Fridge||Side By Side large capacity with water and ice dispenser.|
|Garbage Bags||Yes, as well as recycling bags.|
|Napkins||Napkins & Paper towels supplied.|
|Oven||Conventional/Convection wall oven|
|Stove||Counter top Gas Range|
A wall of windows brings the spectacular scenery of the Monashee mountains right into the room. Our stylishly designed interior characterizes an open floor plan accentuated with high quality furnishings, gas fireplace, Bose stereo with CD, PlayStation 2 , Plasma TV with HDTV and Movies on Demand and Closed Circuit TV to the games room.
Situated between the kitchen and living room areas, the dining room features a beautiful solid wood dining table with six padded leather chairs. Big windows welcome in the breathtaking views and sparkling sun.
From the elegant and modern décor to the quality finishing, The Timbers amenities and special features are unparallelled. Many extras not commonly found include Bose stereo system, Plasma TV, wireless internet service, cable TV, and a Heat Recovery Ventilation System. Common amenities include heated underground parking, ski lockers in separate boot room, private fitness room and games room with in suite video link, and an elevator from car garage to each floor. All this and TRUE ski in ski out access! This is perfect for a relaxing family vacation.
This generous two bedroom suite with a well-planned layout, elegant decor and quality finishing, offers unparalleled private amenities. 1 King in Master bedroom, 1 Queen in Second bedroom and a Queen sofa bed in the living area.
Many extras including hardwood, heated floors, steam shower, private hot tub, stainless steel appliances including fridge with filtered water and ice maker, Bose stereo system, Plasma TV, wireless Internet, cable TV, and a Heat Recovery Ventilation System. The Timbers is a true ski-in/ski-out property. Common amenities include heated underground parking, ski lockers in separate boot room, fitness room, games room with in suite video link, and an elevator from car garage to each floor.
|Baby/Infant Equipment||Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca|
|Basic Food Staples||salt & pepper|
|Coded Access||Garage and entry doors.|
|Complimentary Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Deck||Private deck with hot tub.|
|Fireplace||Natural Gas fireplace in living room.|
|Fresh Linens||Towels and bed linens supplied.|
|Games||PS2 Games console, board games and of course games room with video link to apartment|
|Hairdryer||Supplied in each bathroom.|
|Hot Tub - Private||Private 8 person tub on deck.|
|Internet Access - Wireless Internet||Free secure wireless internet available.|
|iPod or mp3 Connectivity||Yes|
|Iron and Ironing Board||Supplied|
|Laundry Facilities - Free||in suite. Complimentary supplies provided.|
|Parking - Free Private Parking||1 stall in secure heated parking garage.|
|Resort Information||Included at check in & guest directory located in unit|
|Safety Equipment||Fire extinguisher and over head sprinkler system.|
|Secure Ski and Bike Storage||1 secure locker provided.|
|Stereo||CD/DVD player in living room.|
|Telephone||restricted to local calls.|
|TV-Digital or HDTV||HDTV with over 90 channels as well as Movies, Sports and more on Demand!!!|
|Video Game Connectivity||Yes|
|Wheel Chair Accessible||Single level home with elevator access.|
|Fitness Facilities||elliptical cycle, recumbant bike & running machine and TV. Guests have exclusive use.|
|Games/Rec Room||TV, table tennis, pool table, etc. Video link to in suite TV. Guests have exclusive use.|
|Guest Parking||Guest parking available in Happy Valley parking lot.|
|Parking - Over Height Available||Available in Happy Valley parking lot.|
From lift tickets to equipment rentals, mountain orientations to events and activities, Big White's knowledgeable and friendly staff are at your service. Check out www.bigwhite.com for further details.
Discount Lift Tickets are available at various Kelowna Retail Locations including:
Sport Check at 2271 Harvey Ave. Phone: (250) 860-7669. Store Hours: Mon, Tues & Sat: 9:30am-5:30pm, Wed - Fri: 9:30am-9:00pm, Sun: 11:00am-5:00pm
Transportation Services to the Resort:There are various shuttle and taxi services offering transport to and from the mountain. The Kelowna Airport website has information regarding transportation www.kelownaairport.com/kelowna-transportation.htm
Grocery Services and Infant Furniture:
Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive.
Baby Cribs and High Chairs are available for rental from The Tiny Tourist Baby Equipment Rentals - www.thetinytourist.ca
The Team at Vacation Services is available to assist you with any problem or question you may encounter with respect to our home. They also provide...
|24 HR In-Resort Emergency Help||24hr Emergency helpline available throughout your stay|
|Emergency Check-In Service||24hr Emergency helpline available|
Location & Map
We are situated in a perfect location for access to ALL resort amenities. Just steps to the Happy Valley Adventure Area and Lodge, the huge outdoor skating area, tube runs and x-country ski trails. A 5-minute ride up the Gondola will take you to the village centre, lifts, restaurants & shopping and Kids Centre. Ski in at day's end over the Skiers Bridge or down Gondola Way.
Access Time to Lifts
|Ski in Ski out|
|Free transport to village & lifts|
Access Time to Shops & Restaurants
|Less than 5 minutes drive|
|Free transport to village & lifts|
|Less than 5 minutes walk|
Access Time to Grocery Stores
|Free transport to village & lifts|
|Less than 5 minutes drive|
|Greater than 10 minutes walk|
|All property title and ownership are verified independently by AlluraDirect.com at the time that the property is listed.|
|AlluraDirect takes no further measures to confirm property ownership beyond this initial action.|
|Owners who participate in the online credit card processing system have undergone additional screening through their payment processing application.|
|All owners must agree to AlluraDirect.com's Terms of Service Agreement, which outlines minimum mandatory standards, terms of account termination, and the formal guest complaints process.|
|All customer complaints against owners are tracked and kept on record. Owners with more than 2 complaints spanning a subscription period are automatically terminated. Owner accounts are now immediately terminated under a subset of zero tolerance clauses in the Terms of Service Agreement. You are free to contact AlluraDirect.com to get independent owner verification from our office.|
|Your credit card information is transmitted using SSL encryption technology.|
|AlluraDirect's transaction processing system is handled by one of Canada's largest institutional and online transaction processing companies, in conjunction with one of Canada's largest Chartered Banks, The Canadian Imperial Bank of Commerce.|
|AlluraDirect's servers are protected by multiple firewalls, and are located in one of Vancouver's top, high security hosting facilities.|
PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $1000.00 for damage, missing items or excessive cleaning.
Suitability & Eligibility Policies
|Adults - Min Age to Stay: 25||25 years old,. Unless accompanied by parent/guardian.|
|Babies, Kids & Teens||We welcome kids and families.|
|Celebrations & Special Events||We welcome special events. Please contact us for details.|
|No Smoking Inside - Smoking Outside Permitted||Absolutely no smoking allowed inside. Smoking outside is permitted.|
|Non-Smokers Only||This is a 100% smoke-free property.|
|People with Restricted Mobility||Property access and interior are suitable for persons of restricted mobility. Feel free to contact us for details.|
|Seniors||We welcome seniors.|
|Travel Reseller Bookings - no Referral Fee offered||We accept travel reseller bookings but do not offer referral fees.|
|Wheelchairs||Property can accommodate wheelchair use and wheelchair access.|
|Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)||We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.|
|Not Suitable For:|
|Graduation & Stag/Stagette Parties||Not permitted.|
|Pets||NOT PERMITTED. STRICTLY ENFORCED|
|Smoking Inside Permitted||No smoking is allowed inside our property.|
|Subleased Tenants||Subleasing to other tenants not permitted.|
|Travel Reseller Bookings - Referral Fee offered||We do not offer referral fees for travel reseller bookings.|
|Young Adult Only Groups 17-24||Young adult only groups age 17-24 are NOT permitted.|
Reservation & Cancellation Policies
|Arrival Days||There are currently no restrictions regarding the day of guest arrival.|
|Cancellations Made by Guests||All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.|
|Courtesy Hold Reservations||We can not hold reservation without payment. Please click RESERVE NOW.|
|Delayed Arrivals||Sorry, No refunds.|
|Delivery of Instructions and Access Information||Sent by email upon making balance of payment. Includes directions and access codes|
|Guest Account Termination||The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site|
|Guest Stay Contract||We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.|
|Ineligible Guests Reservation Reversal||The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses|
|Late Reservation Payments||Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.|
|Privacy||The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.|
|Reservation Changes||Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.|
Guest Stay Policies
|Check-In Time||4:00 pm (or later). STRICTLY ENFORCED|
|Check-Out Time||10:00 am (or earlier). STRICTLY ENFORCED|
|Complaints Concerning Property||Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.|
|Excessive Cleaning Costs||Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.|
|Excessive Noise||Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours|
|Garbage Removal||Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.|
|Housekeeping||Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.|
|Internet Availability & Usage||Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.|
|Liability||We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.|
|Maintenance Emergencies||In resort support provided. Complete emergency contacts provided for booked guests.|
|Maximum Sleeping Capacity||6 people. Additional persons will result in immediate eviction|
|Missing Items||Guest authorize a credit card charge for missing items as per our stated damage deposit policies.|
|Noise Restrictions||Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.|
|Policy Updates||Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.|
|Property Damage||Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.|
|Rental Accommodation Zoning||This property is legally zoned for either short term, or long term, rental accommodation use.|
|Resort Information||Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in unit.|
|Ski & Snowboard Gear Storage||Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.|
|Terms of Eviction||The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, common and private property damage, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.|
|Reservation Guarantee||If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.|
|Snow Guarantee||Sorry, no guarantees.|
|Fill up your gas tank before you get to Big White|
Hock and Sue Chan live in the Isle of Man and fell in love with the facilities at Big White several years back and decided to buy in Big White to ensure the kids could spend a little time each year skiing. See our website www.bigwhitevacationhomes.com
Big White Ski Trip
Helene from Winnipeg, Canada
Date: Apr-03-2016 for a stay in Mar 2016
The condo is spacious and very comfortable. We really enjoyed the view and the location. However, we were not very satisfied with the bbq. We would recommend the use of coasters for drinks and glasses left on tables. The tv and sound system remotes were not very user friendly. And finally the knives were very dull and not very useful.View Full Review Owner Has Responded
Excellent Location at Big White!
Nadia from Saskatoon, Canada
Date: Feb-21-2016 for a stay in Feb 2016
Our family of four spent five nights at this condo during our school break and were very happy with our choice. The location was excellent! It was a true ski-in/ ski-out property and was only steps from the Happy Valley Day Lodge. Being close to Happy Valley and the base of the gondola was ideal. We have stayed closer to the village in the past but we either had to walk uphill to get there or walk all the way down to the base of the gondola and ride it up. At Timbers 1**, we just hopped on the gondola in the morning and then could choose which lift to go to from the Village. If we wanted to skate or go tubing, we were only steps away.
The main living area was very spacious and had huge windows facing the mountains, the Happy Valley Day Lodge and the base of the gondola. We loved to sit by the windows, sipping our coffee and enjoying the warmth from the fireplace. The hot tub was right on the deck which made it very convenient for an apres-ski soak. The kitchen was well-stocked. A nice addition would have been a spice rack. There was salt and pepper in the unit but a few other spices would have been ideal. The unit was clean and the beds were very comfortable.
The staff was very prompt in responding to any questions I had. I would definitely stay here again!View Full Review Owner Has Responded
Great family location
Brian from Vancouver, Canada
Date: Feb-17-2016 for a stay in Dec 2015
Our family of 4 really enjoyed our stay. It is a clean, bright and well-maintained condo, with close proximity to the gondola, Happy Valley Lodge, tubing and skating. The games room is a nice bonus. We can't wait to come back.View Full Review Owner Has Responded
Rhonda from Regina, Canada
Date: Feb-17-2016 for a stay in Dec 2015
The accommodations were wonderful and very relaxing. Check in was smooth and easy! We had a small problem of locking aiset by accident and management services were there right away to assist! So impressed. Great location in happy valley. The only suggestion would be to have the management of the property empty the garbage/recycling room more often.View Full Review Owner Has Responded
Marie from Calgary, Canada
Date: Feb-16-2016 for a stay in Feb 2016
We stayed 5 nights in this unit. The unit is clean, well stocked, and has a beautiful view! Great kitchen! The beds are comfortable with good quality linens. The unit was ready on time and was easy to unload our gear from the front door of the building.
The location is great. Easy ski in, ski out using the Gondola. You are close to the tubing and Adventure Park as well as Happy Valley Lodge. The ski hill itself is the BEST! We would come back for sure!View Full Review Owner Has Responded
Spacious and the perfect location !
Carley from West Kelowna, Canada
Date: Jan-23-2016 for a stay in Jan 2016
Great spot for family ski vacation
Sara from Honolulu, United States
Date: Apr-21-2015 for a stay in Mar 2015
Very close to gondola, very light unit, comfortable beds, great steam shower, would stay in same unit again.View Full Review
Sunny, private, and super convenient
EDWARD from SEATTLE, United States
Date: Feb-23-2015 for a stay in Feb 2015
This is a great place to stay at Big White: super convenient for skating, tubing and Nordic skiing, and the upper village via the gondola, and your car stays parked in the underground garage the entire time. We love the southern aspect of this condo: lots of sunshine and views of Happy Valley and the Monashees'. This is our third visit at the Timbers, and our18th year of visiting Big White. You could spend your entire time indoors at this place. High quality for everything. We will be back next year!!!View Full Review
Awesome place, best ski in/ski out location
Chris from Calgary, Canada
Date: Jan-26-2015 for a stay in Jan 2015
It was our first trip to Big White and it was amazing. This property was in the perfect location, the ski in and out was super simple and straight forward, and when we wanted to walk anywhere for food or drinks, we found that we had by far the easiest and shortest distance to walk of almost any other location on the hill. The unit had everything we needed, the hot tub and steam shower made relaxing after the slopes a breeze. We even extended our stay an extra night because we were enjoying everything so much. We are already planning our next trip and will only stay at this unit.View Full Review Owner Has Responded
Great Family Vacation!!
A FlipKey verified reviewer from Redmond WA
102 is the perfect location in Big White!! We loved everything about our stay. The only suggestions we have as a group are: an iPod equipped stereo so music can be enjoyed would make a big difference since there is no radio reception. Dvd/vcr so the kids can watch a movie. More blankets and pillows for the kids to use. A few serving platters would also be helpful. Also, some extra towel hooks would be helpful in minimizing the use of the clothes dryer. I feel like I listed a lot but these are all minor fixes in my opinion. Overall though, we loved 102 and our stay in Big White, we are already booked and confirmed for next year. Thank you for the concern and the review. Dave Hoare